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Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (read more)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Asked by Bhaumik Tripathi 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

e-banking site no longer works

An e-banking site that worked in Firefox for years no longer works in 145.0 under Ubuntu Studio 24.04.1 This is the help page for the error I am receiving: https://suppo… (read more)

An e-banking site that worked in Firefox for years no longer works in 145.0 under Ubuntu Studio 24.04.1 This is the help page for the error I am receiving: https://support.mozilla.org/1/firefox/145.0/WINNT/en-US/connection-not-secure However, the error message I received (see attached image) is not listed there. Since the e-banking site hasn't changed in ages, I suspect instead something in one of the recent Firefox updates. The site works fine in Safari under Sequoia 15.5 on a MacBook Air, and I can login in Firefox, so I doubt that there is a problem with the site's security certificate. Since both the MacBook Air and the Ubuntu PC are on the same LAN, I also doubt any network obstruction. I haven't found a wax to get any more detailed error information and would be grateful for tips on how to do so. Meanwhile, I would like to at least change from the standart Firefox release to the ESR veersion, but find no information on how to do so. I have currently set up Firefox to be pulled from the instructions in https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended under "For Debian Trixie and Newer" How can I switch from my current Firefox under Ubuntu to an ESR release?

Asked by rsbrux 3 weeks ago

Answered by rsbrux 2 weeks ago

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Why is Google Search pinned to Firefox Suggest?

Google Search is pinned at the top of my Firefox Suggest list. (see the attached image) Google Search is NOT my default search engine. Where is this controlled/specifi… (read more)

Google Search is pinned at the top of my Firefox Suggest list. (see the attached image)

Google Search is NOT my default search engine.

Where is this controlled/specified?

FF 145.0 Mint Linux/Cinnamon FF installed as system package not flatpack

Asked by DebraBk 2 weeks ago

Answered by DebraBk 2 weeks ago

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Passwords not Syncing

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also no… (read more)

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

Asked by tansugunay 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Would like to test nightly builds of Firefox - how best to get started?

Would like to test nightly builds of Firefox - how best to get started? I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore. Any pointers … (read more)

Would like to test nightly builds of Firefox - how best to get started?

I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore.

Any pointers helpful.

Asked by lkolb 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (read more)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

Asked by Mads Peter Jensen 1 month ago

Answered by Nathan Giovannini 1 month ago

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How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (read more)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Asked by Fredashay Klavierstein 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Your browser is not currently supported - twitch.tv

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24 apt list --installed | grep firefox firefox/mozilla,now 144.0.2~bu… (read more)

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

Asked by 97cweb 1 month ago

Answered by George Kitsoukakis 1 month ago

  • Solved

Unable to play some YouTube videos on Firefox on Steam Deck

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem f… (read more)

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem for months so I'm trying you guys because you're more responsive than YouTube has been so I'm really hoping it's a Firefox problem.

Basically since early June I've been getting "an error occurred" errors for YouTube videos of approximately an hour. Longer videos and shorter videos tend to play fine, but I get the issue with videos under ten minutes sometimes as well.

This only occurs in Firefox on my Steam Deck (SteamOS). Other browsers and other devices are fine.

I have cleared my cache, cleared cookies, disabled extensions and logged in and out of YouTube to no avail. The problem still occurs in troubleshoot mode and updating Firefox hasn't fixed it.

Would appreciate any troubleshooting tips and again, apologies if this ends up not being a Firefox problem, I just don't know what else to try at this point.

Asked by Umbravita 1 month ago

Answered by Umbravita 1 month ago

  • Solved

Bookmarks Toolbar not showing bookmarks in Library

It has happened now for quite a long while and quite some times that the bookmarks, with the exception of the "Import Bookmarks", disappear from Bookmarks Toolbar. There… (read more)

It has happened now for quite a long while and quite some times that the bookmarks, with the exception of the "Import Bookmarks", disappear from Bookmarks Toolbar.

There was a time when I succeeded in solving the problem by removing the <places.sqlite> file, but or the last 2 instances it did not work.

In the first of these two later instances I resorted finally to reinstalling Firefox after the deletion of <places.sqlite>, <places.sqlite-wal> and <places.sqlite_shm> - I am not sure about the spelling of this last two - without success.

Today, running 144.0 64-bit for artlinux 1.0, that did not work.

I did <pacman -R firefox>, in order to remove it and then <pacman -Su firefox>, to install it but that did not work and to my surprise, my bookmarks appeared on the Library so I removed and installed one more time, making sure to delete the <.mozilla> before installing again.

I just reporting in case it may be helpful to someone.

Asked by fredmyra 1 month ago

Answered by fredmyra 1 month ago

  • Solved

Firefox 143 (Fedora distribution) throws SEC_ERROR_UNKNOWN_ISSUER error on many websites

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. … (read more)

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. For most of these websites I can simply accept and continue, but HSTS-only sites will not permit this.

Affected websites include but are not limited to (based on exceptions in the certificates section of Firefox settings):

Any help in resolving this is appreciated.

Asked by DeltaDizzy 1 month ago

Answered by DeltaDizzy 1 month ago

  • Locked

Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Asked by yoanhlebarov 1 month ago

Last reply by Denys 1 month ago

  • Solved

Distorted text in canvases

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – F… (read more)

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – Firefox fork). The issue persists in both stable and nightly versions, with and without hardware acceleration, in safe mode too. Any clues?

Asked by Illia Bondar 5 months ago

Answered by Illia Bondar 1 month ago