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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 2 years ago

Answered by Mandelbrot1 2 years ago

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Auto-fill for other countries

Hi there! I am a long time Chrome user and decided to try Mozilla Firefox. I loved it and after a bit of tweaking, I run into a problem I can't deal with myself. In Chro… (read more)

Hi there! I am a long time Chrome user and decided to try Mozilla Firefox. I loved it and after a bit of tweaking, I run into a problem I can't deal with myself. In Chrome I loved auto fill options every time I needed the option for my home address, email address or credit card. In Firefox I just can't do it. The option is only available for Canada or SUA. Is there any way I can make it work? Of course, I looked for some add-ons and actually found several, but given the fact that auto-fill in my case deals with personal and sensitive data, I need a safer method. Is there any? Thank you!

Asked by DF 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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youtube ad blocker not blocking ads

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the scr… (read more)

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the screen. I added another top rated youtube add blocker, quit firefox and then opened it again. Before, if I clicked a video it started an ad and I could go back and then hit the video again, but now that doesn't work, but if I select to show the video in a new tab, there are no ads in that tab. What can I do to make the ads stop like they used to and never appear? Yes and my OS is Ubuntu 22.04

Asked by pdsimdars 1 year ago

Answered by TyDraniu 1 year ago

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Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (read more)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 1 year ago

Answered by nayrdrofwarc 1 year ago

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Firefox input lag on Ubuntu 22.04

Hello Good People, I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backs… (read more)

Hello Good People,

I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backspace to quickly delete a misspelled word, then backspace works slowly, stuttering and jittering. If I hold down a key in the input field it also lays the character down in a stuttery, slow way.

I tried reinstalling the system and that solved the issue. But it has returned again. Maybe it was an update. I also installed WINE and waybridge to get some windows plugins to work on my DAW. I don't know if that has affected it.

I also tried removing the snap version and installing firefox using the terminal but the problem persisted.

It's an annoying problem. Any advice appreciated.

Asked by m.p.hammond 1 year ago

Answered by jonzn4SUSE 1 year ago

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Using system wide proxy setting in Linux

I have the HTTP_PROXY, HTTPS_PROXY and FTP_PROXY (and their lowercase counterparts) exported and then the firefox binary is started from the shell script. The settings in… (read more)

I have the HTTP_PROXY, HTTPS_PROXY and FTP_PROXY (and their lowercase counterparts) exported and then the firefox binary is started from the shell script. The settings in firefox say it will 'Use system proxy settings'. Nevertheless I do not see the proxy being used as I can not access the web pages that need the proxy. The 'about:config' also does not show that firefox picked up any proxy related information from the shell environment.

I know the proxy address is correct because if I use brave browser instead of firefox (same shell script that launches brave) I can reach the web pages behind the proxy as expected.

Asked by hinko.kocevar 1 year ago

Answered by TyDraniu 1 year ago

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Firefox snap app does not recognize custom cursor.

I can't get Firefox to use some custom cursors. Firefox is only recognizing the cursors that came installed with Ubuntu. Any of the cursors I installed will default to DM… (read more)

I can't get Firefox to use some custom cursors. Firefox is only recognizing the cursors that came installed with Ubuntu. Any of the cursors I installed will default to DMZ-White, but Firefox is using those cursors that came installed with Ubuntu. I tried defining the default cursor in /usr/share/icons/default/index.theme but did nothing as well. Also I tried with the cursor in /usr/share/icons and in /home/name/.icons and firefox cannot get in any of those.

I don't know if it's something wrong with my cursors or it's some inner thing with Firefox, any one has a guess? Incompatibility or something missing from the cursor?

Asked by tisppereira 1 year ago

Answered by cor-el 1 year ago

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How do I stop "momentum" scrolling?

Hi there, On Firefox, I'm experiencing "momentum" scrolling where, when I scroll using the trackpad, after I lift my fingers off, it keeps scrolling for a bit. This is … (read more)

Hi there,

On Firefox, I'm experiencing "momentum" scrolling where, when I scroll using the trackpad, after I lift my fingers off, it keeps scrolling for a bit.

This is not the same thing as smooth scrolling. Disabling smooth scrolling does not disable this behaviour, and I use smooth scrolling on plenty of programs without it experiencing this "sliding" "momentum" on any of them except Firefox. I've also used Firefox before with trackpads without experiencing this.

How can I disable this?

Asked by Laura 1 year ago

Answered by TyDraniu 1 year ago

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Tab dragging stops working at random times

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor doe… (read more)

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Asked by tenkayr 10 months ago

Answered by TyDraniu 10 months ago

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Make Firefox a ''one tab browser'' ??

Hi - new to the forums. I have a fairly retrograde, request :slight_smile: I want to have Firefox operate with ONLY ONE tab on screen at any time! By That I mean,… (read more)

Hi - new to the forums.

I have a fairly retrograde, request :slight_smile:

I want to have Firefox operate with ONLY ONE tab on screen at any time!

By That I mean, whenever I try a new search ,or open a new link, I want it to REPLACE the one and only existing tab always. Firefox will only ever have one tab on the screen- no multiple tabs allowed.

Is this possible?

Many Thanks

Pootler

Asked by lkeith366 2 years ago

Answered by Terry 2 years ago

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Duckduckgo opens links as https://html.duckduckgo.com/html

Hi, I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search p… (read more)

Hi,

I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search page that doesn't follow my dark theme. When I click on a link, another link is added that creates a link back to the same URL, causing a loop. This never happened before I upgraded to Ubuntu 22.04 & the latest version of Firefox, 100.0.2. How can I change this back?

Thanks!

   -John

Asked by jlcenter 2 years ago

Answered by jlcenter 2 years ago

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Tab title on mouse hover

Please, how can I disable the tab title on hover? After they appear, they stay on the screen even if I switch windows and are extremely annoying. (Work on fedora, gnome) … (read more)

Please, how can I disable the tab title on hover? After they appear, they stay on the screen even if I switch windows and are extremely annoying. (Work on fedora, gnome)

Asked by salinger6899 1 year ago

Answered by cor-el 1 year ago

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Most sites will not connect due to security issues

I am running Firefox 126.0-1 on an Arch Linux system. Most websites are failing to connect for security reasons. Some sites, including google.com and nytimes.com, fail w… (read more)

I am running Firefox 126.0-1 on an Arch Linux system. Most websites are failing to connect for security reasons.

Some sites, including google.com and nytimes.com, fail with an "SEC_ERROR_UNKNOWN_ISSUER" error, and their certificates confirm that they are respectively issued by Google Trust Services LLC and DigiCert Inc.

The website archlinux.org errors with "MOZILLA_PKIX_ERROR_MITM_DETECTED", stating that "Software is Preventing Firefox From Safely Connecting to This Site", citing in particular ISRG Root X1 as the problem. The certificate confirms that it is issued by Let's Encrypt.

The website duckduckgo.com simply errors with "SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID" and states "Secure Connection Failed"

I have confirmed in preferences that my proxy settings are set to "No proxy" and the problem persists across troubleshooting mode and making a new profile. I have also tried removing the cert9.db file in a given profile folder.

Asked by david.carlip 11 months ago

Answered by david.carlip 11 months ago

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Wrong Scaling with HiDPI Screen on Linux

Dear Technical Support, I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor. I'm having issues with the text and graphi… (read more)

Dear Technical Support,

I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor.

I'm having issues with the text and graphics of web pages, that are often mismatched or misaligned, with text being too large compared to graphical elements. See the enclosed pictures for an example; as you can see, this happens also on your website. Also, I've noted that pages (and plugins) appear to be "shrinked" as opposed to when viewed on Chrome, where they are shown to their true size.

Setting ui.textScaleFactor=100 and tweaking with layout.css.devPixelsPerPx did not change much. I must admit that I find this behavior quite strange, since HiDPI monitors have been around for more than a decade, and especially considering that this did not impact my experience with Firefox on Windows, using the same monitor and machine.

I hope to find an effective solution to this problem and look forward to your reply. Please let me know if I can be of any help in this matter.

Best regards, Federico

Asked by Federico 1 year ago

Answered by Federico 1 year ago

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How to configure scroll speed deceleration when using touch screen

I am having a hard time getting accustomed to the Firefox scrolling experience. I am only using the touch pad and the touch screen. When I release the finger the time it … (read more)

I am having a hard time getting accustomed to the Firefox scrolling experience. I am only using the touch pad and the touch screen. When I release the finger the time it takes for the scroll speed to come to a halt is way longer than on Chromium browsers and uncomfortable. I want to configure this to decelerate faster or to remove the smoothing completely.

I have tried playing around with scroll configurations and I found that setting apz.gtk.kinetic_scroll.enabled =false disables smoothing correctly, but only works for touch pad, not for touch screen.

- Is there some config I am missing to disable this kinetic scroll using touch screen? - Is there a preference where I can halve the time it takes to decelerate, rather than disable it completely?

I am running Ubuntu 22.04 on Wayland if that makes a difference.

Asked by sirdorius 1 year ago

Answered by zeroknight 1 year ago

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Unable to install unsigned extension despite following suggestions

Hello everyone, I wrote an add-on for my own personal use. I don't intend to publish it. So naturally, it isn't verified, but I trust it. I am able to install the add-on … (read more)

Hello everyone, I wrote an add-on for my own personal use. I don't intend to publish it. So naturally, it isn't verified, but I trust it. I am able to install the add-on as a temporary add-on under about:debugging, and it works as intended. The manifest file contains "browser_specific_settings": {

       "gecko": {
           "id": "example@example.com"
       }

} I would now like to install the add-on permanently. So I packaged it as a zip file. The zip file contains the files directly without a parent folder. Under about:config I set xpinstall.signatures.required, xpinstall.whitelist.required and extensions.langpacks.signatures.required to false. Then I went to about:addons clicked on install add-on from file and selected the zip file. I got the error message: "This addon could not be installed because it has not been verified". I am using Firefox for archlinux, version 112.0.

What am I missing? How can I install this addon?

I apprechiate your answers.

Asked by milan-matthes 1 year ago

Answered by cor-el 1 year ago

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GPG key for signing Firefox Releases

Hello, trying to verify the integrity of firefox-118.0.1.tar.bz2 I realized the GPG key has changed. The following blog post details the change and shows the new key: ht… (read more)

Hello, trying to verify the integrity of firefox-118.0.1.tar.bz2 I realized the GPG key has changed.

The following blog post details the change and shows the new key: https://blog.mozilla.org/security/2023/05/11/updated-gpg-key-for-signing-firefox-releases/

But when I download the key using the link provided (which points to keys.openpgp.org) the key I get is different from the key posted on the Mozilla blog page.

What is even more strange, is that the key from keys.openpgp.org declares in the comment that 14F2 6682 D091 6CDD 81E3 7B6D 61B7 B526 D98F 0353 is the fingerprint of the key (the same that is posted on the Mozilla blog) but it can't be because the key different.

So my questions: 1) Why Mozilla is posting a link to a key that is different? 2) Why keys.openpgp.org shows the correct fingerprint with a different key?

And, in the end, which key should I trust and why.

Thanks.

Asked by Piero 1 year ago

Answered by zeroknight 1 year ago

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Failing Automatic Session Restore on App Launch

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to neve… (read more)

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to never see this message again, but after installing a new version on Ubuntu today, I see the same familiar message. This is not linked to a computer, or an operating system because I've seen this on both Ubuntu and Mac. If Firefox could literally just click the button that would be awesome.

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Asked by Matt Anderson 1 year ago

Answered by zeroknight 1 year ago

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Firefox not preventing sleep

Hello, I have a problem with Firefox on Linux, doesn't seem to be distro specific as I've tried Manjaro/Ubuntu/Neon, when using KDE in that when listening to music on Yo… (read more)

Hello,

I have a problem with Firefox on Linux, doesn't seem to be distro specific as I've tried Manjaro/Ubuntu/Neon, when using KDE in that when listening to music on YouTube music my computer will go to sleep after the elected time. On KDE you can see which applications are preventing sleep and/or screen lock, other applications are listed here but not Firefox.

When playing a video everything works as expected.

I would investigate myself, but I don't know where to start so if someone can point me in the right direction or offer any insights?

Currently using: KDE Neon KDE 6.0 Kernel 6.5.0-21 Wayland

Asked by dclark16 1 year ago

Answered by zeroknight 1 year ago

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Firefox replacing my theme everytime I open it

Hi, I made a theme but have since not used it and swapped to another. Everytime I open the browser, it swaps back to the one I made for some reason. Under themes, it will… (read more)

Hi, I made a theme but have since not used it and swapped to another. Everytime I open the browser, it swaps back to the one I made for some reason. Under themes, it will still say the one that is showing is the chosen theme, but it most certainly is the one I made. I turn on another theme and toggle back to the chosen theme and it then changes correctly. Any idea why that could be?

Asked by devinfandomdrop 1 year ago

Answered by Paul 1 year ago