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No confirmation email for Firefox Sync received

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.co… (read more)

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.com to your contacts to ensure a smooth delivery." However, I do not get the email with the confirmation code.

My email address has this format j@xxxxx.org

Asked by Jan 2 months ago

Answered by Jan 1 month ago

  • Solved

Firefox flags MP4 file as malware

Hi, Is there any reason firefox would flag an mp4 file legitimately? The file extension and file type are absolutely mp4. There seem to be no mp4 related zero days… (read more)

Hi,

Is there any reason firefox would flag an mp4 file legitimately?

  • The file extension and file type are absolutely mp4.
  • There seem to be no mp4 related zero days.

Does Firefox perhaps just treat all downloads from suspicious domains as malware? Is there a zero day I missed? Is this based on some missing metadata on the file or something?

Thanks for any advice you can give here, I'm scared.

Asked by jordanfilipovski 4 months ago

Answered by cor-el 4 months ago

  • Solved

Tabs grouping

Hi! Let's start by saying that I love Firefox, that I use it as my primary browser everywhere and I love that is not based on chromium. However, for reasons to me unknow… (read more)

Hi!

Let's start by saying that I love Firefox, that I use it as my primary browser everywhere and I love that is not based on chromium. However, for reasons to me unknown is missing a very important feature (natively at least): tab grouping. This feature is extremely simple to implement and in today life, where in most jobs (I'm a researcher) you have to deal with a tons of tabs opened in your browser, being able to effectively organize them is a must.

My question is: has Firefox the intention to implement (again) this feature? Will this happen soon?

I'm really trying my best to not switch to a competitor browser and I really want to support Firefox and hope that it gains more and more users. But for this to happen it really needs to be on par with time. How come every other popular browser has a very good tab grouping feature and Firefox doesn't?

Please, let me know if there's a chance to see this feature implemented in reasonable times. Sooner or later, you will probably have to do that reagardless.

Wish you the best, A.

Asked by Rikan 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Firefox is popping up a small pop-up asking for a password.

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox. Can't get it to stop asking, which is ma… (read more)

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Asked by Shawn.Janson 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Firefox (flatpak) is crashing when trying to print a document

I am running Firefox (Flatpak) on Debian 12 and I use a Nelko thermal label printer. I had installed nelko-printer-driver previously and had no issues printing on Firefox… (read more)

I am running Firefox (Flatpak) on Debian 12 and I use a Nelko thermal label printer. I had installed nelko-printer-driver previously and had no issues printing on Firefox but, due to an issue with Debian, I had to reinstall Debian 12. Now, when I try to print a document then Firefox immediately crashes. I have tried:

  • Uninstalling the Flatpak and deleting app data
  • Help > More Troubleshooting... > Clear Saved Print Settings
  • about:config > Reset modified printer settings
  • Uninstalled/reinstalled nelko-printer-driver
  • Restarted

Asked by Viktor Veilblight 1 month ago

Answered by qgsgiljyxzgtslsyrz 3 weeks ago

  • Solved

Cannot upload files or add attachments in Firefox

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open … (read more)

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

Asked by apolglaze 2 weeks ago

Answered by zeroknight 2 weeks ago

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  • Archived

Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instruct… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 3 years ago

Answered by Mr.K 3 years ago

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Disable overly insisting updates

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to fini… (read more)

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to finish updating" <- This last bit is VERY annoying. Is there a way to keep FF working in such situation? I usually have 3 FF profiles running, about 10-20 tabs each and when it suddenly does this - I can restart them all but when it is suitable for me.

The only solution I can see so far is disabling updates via group policies (which is not well documented, where do i put this policies.json on Fedora? need to google that).

Any other ways to keep updates and FF running until I decide when to restart? Thanks.

Asked by aikbox 2 years ago

Answered by Scribe 2 years ago

  • Solved
  • Archived

Cursor goes to address bar instead of search bar

In Ubuntu 18.04, I bring up a new page, click in the search bar in the middle of the page. Then when I start typing it jumps to the address bar although I have already pl… (read more)

In Ubuntu 18.04, I bring up a new page, click in the search bar in the middle of the page. Then when I start typing it jumps to the address bar although I have already placed and preferred the search bar to the right. No! NO! NO!

I use Duck Duck Go but Google does the same.

It is bad enough that the upgrade was automatically loaded but on top of that, changing preferences including dumping my home page. Change privacy settings without asking ( to a lower level on top of that ).

Really POOR form.

Asked by dee3 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Firefox 89 on Linux : use not existing Helvetica font broke lot of website

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it. With Firefox ESR : the font used for github menu or for twitte are "… (read more)

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it.

With Firefox ESR : the font used for github menu or for twitte are "Liberation Sans" But on 89 version , on same computer with same font preferences : it's the unexisting Helvetica : then website are really awful.

How can than happen ? How can i fix this , I really don't need Helvetica, why is this font set ?

I put some screenshot showing the issue and the preferences set.

Thanks you

Asked by Shnoulle 2 years ago

Answered by Shnoulle 2 years ago

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  • Archived

How to Turn Off Data Collection in Mozilla VPN

Hey there, When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would… (read more)

Hey there,

When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would like to decline/turn it off. I know how to do this for the Firefox browser, through the settings and privacy tab; however, I'm having trouble finding a way to turn off / opt-out for MozillaVPN.

Thanks!

(I'm asking this question in this Firefox forum because I was unable to make a new post in the MozillaVPN forum.)

Asked by crabbybabbler 2 years ago

Answered by edubon 2 years ago

  • Solved
  • Archived

Web page displays graphics intead of text

I have encountered one web site that has several pages that display as graphics instead of text. I have visited this site before several months ago and the display was a… (read more)

I have encountered one web site that has several pages that display as graphics instead of text. I have visited this site before several months ago and the display was accurate then. The first image is how it looks now. The second image is how it looked several months ago. I am running Ubuntu 20.04.2 and Firefox 89.0.2. It's very strange that this is the only page that displays this way. I checked the page in Chromium and it displays correctly in that browser. Is this Firefox or quirky html?

Asked by ska.adley 2 years ago

Answered by ska.adley 2 years ago

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How to select camera?

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera an… (read more)

On Firefox 90 on Ubuntu 20.04, when a site asks for camera and microphone permissions, it’s not possible to select any device anymore. It just shows the default camera and the default microphone.

Earlier Firefox releases used to show a selection list for the camera and also another one for the microphone.

My default camera is the one built into the laptop and I would like to use an external one that has adequate picture quality.

Can you please help selecting a camera with the new Firefox?

Asked by gdukai.laptop 2 years ago

Last reply by UniQMG 1 year ago

  • Solved
  • Archived

Ubuntu 18.04.5 - tab flickering when I refresh or loading website

Dear Mozilla Support, After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I load… (read more)

Dear Mozilla Support,

After some update (I think from 89.0.0 version of Mozilla Firefox - this version with new looks of tabs) I notice flickering on the tab when I loading website or refresh website. This looks very strange. Like I said I dindn't notice any issue with flickering on previous Mozilla Firefox versions. Only with these new versions with new look of the tabs. I didn't remember if it was 89.0.0 version or 90.0.0 version. I don't know if it is problem with the machine but I didn't notice this issue on another computer with 90.0.2 Firefox version but with Windows 10 OS. I also noticed this issue with Firefox 90.0.0.2 with Windows 7 OS on another computer so I don't know if this is problem with two computers or Firefox itself. Can you help me?

Yours faithfully, Piotr

Asked by Peter 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox 91 Linux - WebGL stopped working

WebGL has stopped working. I think this has happened with Firefox 91. For example, http://webglsamples.org/aquarium/aquarium.html gives the error Status: WebGL creation … (read more)

WebGL has stopped working. I think this has happened with Firefox 91.

For example, http://webglsamples.org/aquarium/aquarium.html gives the error Status: WebGL creation failed: * tryNativeGL () * Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS)

I'm running Firefox on Debian on ChromeOS.

On about:support, WebGL 1 Driver Renderer: Red Hat -- virgl WebGL 2 Driver Rendered: Red Hat -- virgl

There are no WebGL errors in about:support

I've tried the Troubleshoot Mode but that made no difference.

Asked by Rob 2 years ago

Answered by Rob 2 years ago

  • Solved
  • Archived

Tab title causes resizing of tab content

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize t… (read more)

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize too. For example youtube starts resizing video window height and width - and this is very annoying. How do I remove 'playing' text from tab FOREVER?

Asked by smalex9 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Solved
  • Archived

Sync working only partially, not all data synced

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same… (read more)

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same (NixOS, Linux).

I can successfully log-in and enable sync on the new laptop: it's possible for me to see the list of tabs from the other device, open and sync those tabs, but other things are not synced or synced partially.

For example: of the 30+ passwords on the old device, only 15 are present in the new device; no theme or extension is synced, bookmarks seems to be properly synced.

I don't know where to get more info about the sync (besides the about:sync-log page, which shows no logs), so I can't really tell what's going on. Indeed, nothing changes if I press the "Sync now" button.

I also tried refreshing firefox or creating a new profile from scratch and sync that again, but to no avail. Do you have any suggestion? Thanks

Asked by ale.re 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox restoring sessions on startup despite "Restore previous sessions" being unchecked in startup

Possible bug: I cannot stop Firefox from restoring sessions after restarting computer. Restore previous session is not checked in Settings, browser.sessionstore.resuming_… (read more)

Possible bug: I cannot stop Firefox from restoring sessions after restarting computer. Restore previous session is not checked in Settings, browser.sessionstore.resuming_after_os_restart is false, and browser.sessionstore.resume_from_crash is false as well. Ubuntu 20.04, Firefox 91.0.2, only add-on is TreeStyleTabs, but this behavior displays with add-ons disabled.

Asked by william.harryman 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Line Spaces Between Bookmarks In Folders

Hello all there, after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can b… (read more)

Hello all there,

after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can be seen at once. How can I set the spaces between those bookmarks?

Asked by chris_someone 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Bookmarks tab bookmark spacing

Ubuntu 20.04, Unity 7 After upgrading from FF 91.0.2 to FF 92.0 it looks like the vertical spacing between the bookmarks in my bookmark tab folders increased. The bookma… (read more)

Ubuntu 20.04, Unity 7

After upgrading from FF 91.0.2 to FF 92.0 it looks like the vertical spacing between the bookmarks in my bookmark tab folders increased. The bookmarks are less useful now. Is there a way to decrease this spacing?

Asked by pulnimar 2 years ago

Answered by cor-el 2 years ago