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whatsapp web is not loading

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using end… (read more)

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os

Asked by ujjvalk2003 5 months ago

Last reply by ujjvalk2003 2 months ago

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"Your browser can't play this video" on YouTube

Hello! Just installed Ubuntu 20.04.4 on my laptop and now find that I'm not able to watch some YouTube videos on Firefox 97. It seems mainly just live streams that I can'… (read more)

Hello! Just installed Ubuntu 20.04.4 on my laptop and now find that I'm not able to watch some YouTube videos on Firefox 97. It seems mainly just live streams that I can't watch. When I go to one it shows "Your browser can't play this video...Learn more" in the video window. Clicking Learn More takes me to a page that doesn't explain what the problem is. Any idea what the fix might be? The same videos play just fine on other devices on my network. Any help would be greatly appreciated.

Asked by kdpryor 5 months ago

Answered by kdpryor 5 months ago

foxy proxy

Hello! I want to work with burp suit application but for work with it the foxy proxy need. when I turned on the foxy proxy it always gives me different kind of error mess… (read more)

Hello! I want to work with burp suit application but for work with it the foxy proxy need. when I turned on the foxy proxy it always gives me different kind of error messages such ass "The proxy server is refusing connections". I tried everything I could but to no avail.

Asked by g10821.chamila 3 months ago

Last reply by FredMcD 3 months ago

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (read more)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Asked by Martino 1 month ago

Last reply by x0digi 3 days ago

  • Solved
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How can I prevent ctrl+q from closing the browser?

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable… (read more)

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable this keyboard shortcut?

Asked by Erel Segal-Halevi 2 years ago

Answered by Ruba 2 years ago

  • Archived

facebook container

Hello good people, This is rather a request for advice than an issue report. I' ve learned about the facebook container add-on and wanted to know if there is a need for i… (read more)

Hello good people, This is rather a request for advice than an issue report. I' ve learned about the facebook container add-on and wanted to know if there is a need for it if someone was making sure to exclusively open facebook.com in its own profile. Say you set up a profile(from about:profiles) namely "BIg Brothers" for notorious trackers like google, facebook , twitter etc so they can perpetually track each other with simple rules to observe like : - Never open an external(shared) link - Never access any other website through that profile.

Is there a particular feature the add-on is bringing up that the native interface is missing ? The other reason is add-ons are great but they tend to bloat the system impeding the browsing experience. I am the kind of guy who opens 7 concurrent tabs each running heavy js code so the lighter the better.

Thank you in advance,

Dom

Asked by domignon 2 years ago

Last reply by user2851622 1 year ago

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  • Archived

How to disable "single click selects all" in new QuantumBar?

In the past I was able to set the setting ``` browser.urlbar.clickSelectsAll browser.urlbar.doubleClickSelectsAll ``` to disable that a single click into the address bar … (read more)

In the past I was able to set the setting ``` browser.urlbar.clickSelectsAll browser.urlbar.doubleClickSelectsAll ``` to disable that a single click into the address bar selects the whole url. Is it possible to achieve this with the new QuantumBar somehow?

Asked by Nils 2 years ago

Answered by McCoy 2 years ago

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Can't Undo permanent private browsing...?

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I d… (read more)

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I don't like it and want to uncheck it. But now it's greyed out and I can't find any way to change it back. It says I'm in permanent private browsing mode. There MUST be a way to change this back to how it was! What is it???

Asked by BlueAZ 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

I can't open a Spotify URI from Firefox

I can't open a Spotify URI from Firefox But I can open it from command line using the --uri option. As in, this works fine from the terminal: spotify --uri="spotify:ar… (read more)

I can't open a Spotify URI from Firefox But I can open it from command line using the --uri option. As in, this works fine from the terminal:

spotify --uri="spotify:artist:6OqhFYFJDnBBHas02HopPT"

and whatever Firefox is doing just launches Spotify without navigating to the thing indicated by the URI

Is there, perchance, a simple file edit I can do that will fix this for me?

Asked by patrickmcgorrill 2 years ago

Answered by patrickmcgorrill 2 years ago

  • Archived

How can I change background color of page before loading starts?

I tried adding style to userChrome.css @-moz-document url-prefix(about:blank) { * { background: black !important; } } and https://support.mozilla.org/en-US… (read more)

I tried adding style to userChrome.css

@-moz-document url-prefix(about:blank) {

   * {
       background: black !important;
   }

}

and https://support.mozilla.org/en-US/questions/1106886 but both did not work. Dark mode extension works after loading a page but not before loading page in new tab.

Asked by Taku 2 years ago

Last reply by Taku 1 year ago

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Firefox doesn't support HTML5 while other Browsers do. Latest Ubuntu 20.04. LTS

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.c… (read more)

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.com. I'm using latest Firefox 76.0.1 on a recent Ubuntu 20. 04 LTS installation. Usual troubleshooting like updates doesnt work because "sudo apt-get upgrade" doesn't find any updates. I tried the same websites in the latest version of Chromium and they work perfectly fine. I couldn't find a mistake in the firefox settings or something so I'm confused. Disabling Plugins didn't change anything and turning of tracking protection didn't either. What is the Problem here and how can I solve it?

Asked by wauwufflp 2 years ago

Answered by cor-el 2 years ago

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When opening a downloaded file, Firefox doesn't use the system default application (Kubuntu 20.04)

When I download a file (eg. a debian binary package) and click to open it from Firefox' download tab, it doesn't use the system default application (here, Ark instead of … (read more)

When I download a file (eg. a debian binary package) and click to open it from Firefox' download tab, it doesn't use the system default application (here, Ark instead of QApt)

Asked by yannl35133 2 years ago

Last reply by ascaris 1 year ago

  • Solved
  • Archived

Unable to connect to government site

I am unable to connect to the following URL https://lakmshaegov01.msha.gov/UserManagement/ChangePassword.aspx. All other browsers seem to work. I ran an SSL Labs test and… (read more)

I am unable to connect to the following URL https://lakmshaegov01.msha.gov/UserManagement/ChangePassword.aspx. All other browsers seem to work.

I ran an SSL Labs test and it confirms that all tested versions of Firefox fail. I would like to know if anyone can spot something that might allow me to connect by temporarily relaxing the security checks in Firefox for this site.

Asked by tom.propst 2 years ago

Answered by tom.propst 1 year ago

  • Solved
  • Archived

Add ons not working or showing up

I am running Firefox 76.0.1 on GalliumOS 3.1 on a Lenovo N21. For some reason, my add ons don't show up or work, even though they are installed. Firefox works great on … (read more)

I am running Firefox 76.0.1 on GalliumOS 3.1 on a Lenovo N21. For some reason, my add ons don't show up or work, even though they are installed. Firefox works great on my other two machines, and used to work great on this one. Thank you Jason Stone.

Asked by jasonstone20 2 years ago

Answered by AKASH kUMAR 2 years ago

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  • Archived

VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media on WSHH

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckG… (read more)

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckGo Privacy Essencials installed, and I also have uBlock Origin installed. I disable both extensions but I still see the same error. I'm on Ubuntu 20.04 LTS, and my Firefox version is 77.0.1 (64-bit) canonical - 1.0

I attach the console log.

Asked by cunha-filipe 2 years ago

Answered by cor-el 2 years ago

  • Archived

YouTube video playback speed setting not working

I cannot change the playback speed on YouTube recently (about a week). Videos play without issue but using the option to change playback speed does not affect the speed. … (read more)

I cannot change the playback speed on YouTube recently (about a week). Videos play without issue but using the option to change playback speed does not affect the speed.

Is it a Firefox problem or a YouTube problem? Anyone else experiencing this?

Asked by mt3ch 2 years ago

Last reply by mt3ch 1 year ago

  • Solved
  • Archived

Why isn't DuckDuckGo, Startpage, Searx, etc. Default search engine?

Hello SUMO Team! I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manua… (read more)

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

Asked by Tommy 2 years ago

Answered by McCoy 2 years ago