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Junk email

My junk email has increased dramatically lately. I'm sure it's just life on the internet but I'm trying to figure out if clicking "unsubscribe" actually does anything. I'… (read more)

My junk email has increased dramatically lately. I'm sure it's just life on the internet but I'm trying to figure out if clicking "unsubscribe" actually does anything. I've been putting all the emails that I click "unsubscribe" into a separate folder. I'd like to sort the folder by the email address of the sender. However, when you click on the "from" selection in the message window it gives you the entire entry that the sender put in the send section. In other words I see "The Scary Law, Thomas T. from NFE <daily@today.newfinanceera.com>". Is there a way to get a column that just shows the "<daily@today.newfinanceera.com>" so I can sort on that item?

Asked by joseph-rowland 1 week ago

Answered by david 1 week ago

  • Solved

Junk maul

How do I turn off your junk mail filter. You keep marking emails junk after I have labeled them not junk.

Asked by jerry65 2 months ago

Answered by david 2 months ago

  • Solved

How do I mark a message that TB (Windows) has put in the spam folder as not spam?

TB Windows puts some messages in my spam folder even though I've put the addresses in my contacts and told it to check contacts before moving them to spam folder. It woul… (read more)

TB Windows puts some messages in my spam folder even though I've put the addresses in my contacts and told it to check contacts before moving them to spam folder. It would be nice if the "Spam" button became a "not Spam" button.

Asked by aladdin2 1 month ago

Answered by sfhowes 1 month ago

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Deleting old emails

For some reason, I cannot delete these old emails or tried to delete them and they will not leave my screen. Just don’t know how to get rid of them any more. I’ve tried h… (read more)

For some reason, I cannot delete these old emails or tried to delete them and they will not leave my screen. Just don’t know how to get rid of them any more. I’ve tried highlighting them I’ve tried this. I’ve tried that it just doesn’t get rid of them

Asked by dd03583 1 month ago

Answered by Rick 1 month ago

  • Solved

Spam file

Thunderbird sends me spam reports, but I cannot open the mails considered to be spam, nor do I habe a spam file. I only have a junk file, but this does not contain the ma… (read more)

Thunderbird sends me spam reports, but I cannot open the mails considered to be spam, nor do I habe a spam file. I only have a junk file, but this does not contain the mails considered to be spam in the spam reports I get. Recently I received several mails I could not open because they ended up as spam. Why do I have a junk file, but not a spam file where I can decide if the mails are spam or not?

Asked by w.demm 3 weeks ago

Answered by david 3 weeks ago

  • Solved

The E-mail which I received on January 29, 2026

My name is Yoshinobu OKUMOTO. I live in Nara prefecture in Japan. I use Thunderbird as my e-mail software. My e-mail address is "<edited>@asahi.email.ne.jp". I hav… (read more)

My name is Yoshinobu OKUMOTO. I live in Nara prefecture in Japan. I use Thunderbird as my e-mail software. My e-mail address is "<edited>@asahi.email.ne.jp". I have received a mail at January 29 18:35, 2026 . In the space for name of a sender of the mail, "<edited>@asahi.email.ne.jp" is written. This is my e-mail address in Thunderbird. I did not sent a mail at January 29 18:35, 2026 . I wonder who sent this mail to me.

When this mail was sent to me, a red spam mail mark was attached to this mail. Usually, when I received a spam mail, I transfer the spam mail to a spam mail folder. But in this case, if I transfer this mail to a spam mail folder, I worries that transformation might transfer a mail from my acquaintance to the spam mail folder from that time on.

In the main body of the mail which I received at January 29 18:35, 2026, it was written as follows.

" Account is invalid.

When this page is displayed, the total of the account "asahi.email.ne.jp" is invalid.

The procedure to confirm the reason 1. Log-in with a browser, for example Chrome, to the account "asahi.email.ne.jp." 2.If the account is invalid, the explanation is displayed."

In the sentences mentioned above, " Account is invalid. When this page is displayed, the total of the account "asahi.email.ne.jp" is invalid." But I can use my Thunderbird as usual except this mail.

Next, I tried to log-in to the account "asahi.email.ne.jp" with a browser Chrome, I could not log-in.

I already received this mail which have the same text three times until now, 1/20 19:17, 1/21 17:21, 1/24 21:04.

If it is necessary for me to forward to you the mail which I received at January 29 18:35, 2026, I send the mail if you inform me of your mail address.

I will be thankful, if you give me some advices in this case.

(Mr) Yoshinobu OKUMOTO

Asked by ssh6820 1 week ago

Answered by david 1 week ago

  • Solved

Sending message rejected

When I Try to send a message via my Internet provider, SFR, I receive the windows : L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mai… (read more)

When I Try to send a message via my Internet provider, SFR, I receive the windows :

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur de courrier a répondu : Client host rejected by spamhaus for spamming issues; please refer to Listed by XBL, see https://check.spamhaus.org/query/ip/xx.xxx.xxx.xxx for further information. Veuillez vérifier l’adresse du destinataire xxxx

SFR, don't give aid for this problem, and ask to address to Thunderbird.

Asked by Jean-Noël 3 weeks ago

Answered by david 3 weeks ago

  • Solved

Bulk editing Filters.

I want to change the folder to which I currently send my spam filters on my Mac. I understand how I can edit them individually and handle new filters, however I have sev… (read more)

I want to change the folder to which I currently send my spam filters on my Mac. I understand how I can edit them individually and handle new filters, however I have several hundred accumulated filters created over the years and doing so individually will be very time consuming. Is there a method I can use to change all existing spam filter's destination folder in a single step. I know a bit about using Config Editor, Chrome css, probably just enough to get my self in trouble. I see several spam filter files within the Thunderbird folder, but not sure if they are germane.

Any help will be greatly appreciated.

Asked by jbread 4 days ago

Answered by Matt 3 days ago

  • Solved

Request for Step-by-Step Instructions: Junk/Spam Folder Missing for One Account Only

Hello, I need assistance with a very specific Thunderbird issue. I use Thunderbird with multiple email accounts. Every one of them has a functioning Junk/Spam folder ex… (read more)

Hello,

I need assistance with a very specific Thunderbird issue.

I use Thunderbird with multiple email accounts. Every one of them has a functioning Junk/Spam folder except for one: my Google Workspace account max@dantanas.com

. This is the only account where Thunderbird refuses to create or recognize a Junk/Spam folder, and the option to assign one is disabled.

I am not looking for general explanations about IMAP, Gmail, filters, server policies, or Thunderbird’s junk logic. I need a concrete, step-by-step procedure that results in:

A visible, usable Junk/Spam folder for max@dantanas.com

inside Thunderbird.

Thunderbird recognizing that folder as the Junk folder.

The Junk settings becoming available so the account can move spam to that folder like all my other accounts do.

To be clear:

All my other accounts in Thunderbird already have functional Junk/Spam folders.

The problem is isolated to this one account.

I need an exact sequence of steps that I can follow to fix it, not abstract descriptions or background information.

Please provide a direct, step-by-step set of actions that will enable Thunderbird to create or use a Junk/Spam folder for this account.

Thank you, Max Makowski max@cape-co.co max@luck.fish

Asked by max115 2 months ago

Answered by Rick 2 months ago

  • Locked

Thunderbird Keeps Returning Mail To SPAM, After I Mark It NOT SPAM!! Again and Again!!

Well Bugs Are Back In Spades With ThunderbirdTurd!! With THREE of my Email Accounts (2 Gmail and 1 Hotmail) Thunderbird Keeps Returning Mail To SPAM After I Mark It NOT … (read more)

Well Bugs Are Back In Spades With ThunderbirdTurd!!

With THREE of my Email Accounts (2 Gmail and 1 Hotmail) Thunderbird Keeps Returning Mail To SPAM After I Mark It NOT SPAM!! ...... Over And Over and Over And Over and Over AGAIN!!

I've Contacted BOTH Gmail and Outlook Tech Support, And BOTH Are Blaming YOU Mozilla!!

WTH is Going On??? Fix This, Mozilla ThunderTURD !!!

Asked by Webster Phreaky 1 week ago

Last reply by Matt 1 week ago

  • Solved

How to undo "Run Spam Controls on Folder"

Brand new imported domain email account. I accidentally clicked on "Run Spam Controls on Folder" for the inbox for this account, and it marked over 4,000 emails as spam!… (read more)

Brand new imported domain email account. I accidentally clicked on "Run Spam Controls on Folder" for the inbox for this account, and it marked over 4,000 emails as spam! How do I undo this? Delete the account and re-import it? I didn't set up any filters; I just set up a few tags, marked about 30 emails as spam, and deleted them. That's it.

Asked by Xenu 1 week ago

Answered by christ1 1 week ago

  • Solved

To empty Trash.

How does one take away many entries in Trash with one sweep instead of one by one? I was able to do this before my marking all of the items and then clicking CTRL and X, … (read more)

How does one take away many entries in Trash with one sweep instead of one by one? I was able to do this before my marking all of the items and then clicking CTRL and X, but that no longer works.

Asked by Jamesrsamec41 1 month ago

Answered by Mapenzi 1 month ago

  • Solved

Present Spam folder contents from provider side

TB 140.7.0 32bit, Windows10 64bit My email provider implements black-box spam processing, with deemed spam redirected into a "Spam" folder at the server end which by def… (read more)

TB 140.7.0 32bit, Windows10 64bit

My email provider implements black-box spam processing, with deemed spam redirected into a "Spam" folder at the server end which by default is flushed every 60 days.

To view all the incoming mail, I now not only need to view the account Inbox as TB presents it, I also need to log in to the provider's Web interface to inspect the account's Spam folder. I'd rather view this Spam folder through the TB interface to avoid extra logins.

So I

(1) Created a Spam subfolder under Local Folders using the TB interface. The Properties function reports its path as mailbox://nobody@Local Folders/Spam (the Inbox path is reported as mailbox://nobody@Local Folders/Inbox). These paths are read-only as presented by the Properties function.

(2) Used the Config Editor to set mail.server.default.check_all_folders_for_new to TRUE.

(3) Restarted TB, verified that check_all_folders_for_new was indeed TRUE.

However, while the account's Spam folder was known to contain 2 entries at the server side, the end-user Spam folder was not populated, whether by way of TB restart or manual invocation of the Get All New Messages function.

Any ideas ?

Thanks.

Asked by H Br 3 weeks ago

Answered by H Br 3 weeks ago

  • Solved

JUNK Trust junk mail headers set by

Hi, Having trouble with JUNK mails, from unknown adresses. I've found in "account settings" "Trust junk mail headers set by" might be good for me but no idea which one to… (read more)

Hi, Having trouble with JUNK mails, from unknown adresses. I've found in "account settings" "Trust junk mail headers set by" might be good for me but no idea which one to choose!

Asked by bordeauxrouge 2 months ago

Answered by bordeauxrouge 2 months ago