Showing questions tagged: Show all questions

Consequent error on EU links?

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a c… (read more)

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: 9Tl6Jc0jGhwndBATFK6-dgfrRSmCKx6b7kieIccrkK_PAYyndU47zg==

Asked by mk48 1 week ago

Last reply by mk48 1 week ago

Old I pas mini1 Old firefox 8.3 Wont sync.

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more. Is t… (read more)

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more.

Is there any manual / otherway of getting sync on it at all ?

Thanks in advance, no bother if no

Asked by simon157 1 week ago

Last reply by Paul 1 week ago

1Password

The latest update has removed 1Password from its system. How do I get it back please? This will be the difference between me continuing to use Firefox or removing it. … (read more)

The latest update has removed 1Password from its system. How do I get it back please? This will be the difference between me continuing to use Firefox or removing it.

Asked by Danger 4 months ago

Last reply by syoungb 1 week ago

Sync and Save NOT THERE on iOS device

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which … (read more)

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

Asked by laurie12 1 week ago

Last reply by Paul 1 week ago

Videoplayer stops at all times

Hello! Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop p… (read more)

Hello!

Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop playing this video". But this are completely common videos, not youtube or the normal tv-news (as for example "Tagesschau":

https://www.ardmediathek.de/live/Y3JpZDovL2Rhc2Vyc3RlLmRlL2xpdmUvY2xpcC9hYmNhMDdhMy0zNDc2LTQ4NTEtYjE2Mi1mZGU4ZjY0NmQ0YzQ?xtor=CS1-322-[navi]-[all]-[content]-[text]

but yes at pages like e.g.: https://www.99.media/de/jeden-tag-zaehlt-maria-die-pilgerinnen-und-pilger-die-auf-dem-jakobsweg-vor-ihrem-haus-vorbeigehen/

Thank you very much again,

Philip

Asked by erase1vez 1 week ago

Save fullscreen screenshot as an image, not PDF

Firefox version 109 for iOS introduced the feature to save a fullscreen screenshot of a webpage as a PDF. Is it possible to save it as an image instead? If not, why? Is i… (read more)

Firefox version 109 for iOS introduced the feature to save a fullscreen screenshot of a webpage as a PDF. Is it possible to save it as an image instead?

If not, why? Is it a limitation set by iOS? Doesn’t make much sense to have a PDF of a screenshot.

Asked by appleuser2315786 1 week ago

Browser not supported pop up for iOS device while accessing google map web pages

While using Firefox for iOS to browse the website pages where google map is integrated, getting one pop up with message "Your browser isn't supported". However the browse… (read more)

While using Firefox for iOS to browse the website pages where google map is integrated, getting one pop up with message "Your browser isn't supported". However the browser version is latest from app store. i.e. 109.

Error screenshot is attached. Please suggest.

Asked by tushar.thakare 1 week ago

iOS app crashing, forcing restart.

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2 … (read more)

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

Asked by patsies_stem_0m 1 week ago

Last reply by patsies_stem_0m 1 week ago

EZY Photo add on to mozilla

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mo… (read more)

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mozilla Firefox preferences and the extension is activated. I have not set the extension to private. But don't see a EZY Photo tab on my home page nor do i see one when i open a program like Preview, Photo Booth, Photos, Google Photo. Any suggestions on what I am not doing right?

Asked by madrobdm2 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

MacOSX 10.11.6 compatable firefox download

I own an Intel-based Macbook Pro using iOS 10.11.6, on a 2.4 GHz Intel Core i7 machine. Which version of Firefox can I download and use on this machine. 16 GB ram and 15 … (read more)

I own an Intel-based Macbook Pro using iOS 10.11.6, on a 2.4 GHz Intel Core i7 machine. Which version of Firefox can I download and use on this machine. 16 GB ram and 15 inch, late 2011 model?

Don Ricks

Asked by Donrix 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Firefox crashes continuously on iOS 15.6

Hi, My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app. I am running an up… (read more)

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

Asked by philippe49 5 months ago

Answered by Paul 4 weeks ago

Can't sync with iPhone. Can't wait much longer

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and f… (read more)

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

Asked by loicdoud 2 weeks ago

Last reply by Paul 1 week ago

  • Solved

iOS password/ logins not synching between Desktop and mobile app.

Hello, I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list o… (read more)

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

Asked by Roadkillcafe 1 week ago

Answered by Roadkillcafe 1 week ago

Preview

Since today, tapping and holding a link would use the same preview method as Safari, where it would show you a preview box that could show either a preview of the website… (read more)

Since today, tapping and holding a link would use the same preview method as Safari, where it would show you a preview box that could show either a preview of the website or just the URL, switched by tapping the top right of the box. Now it uses its own preview mechanism and there is no option to show only the URL and nothing else. Could you please add such an option on the box? Thank you in advance.

Asked by etonclgyrknvhvphwx 2 months ago

Last reply by tawoca9292 1 week ago

passwords

All of my saved passwords have somehow disappeared from my account and I am just wondering if there was a glitch or how to retrieve them?

Asked by sjpaulus29 2 weeks ago

First Tab on Firefox IOS doesn’t work correctly. Help?

The first Tab that pops up upon opening Firefox does not pick up the entire word/subject I am looking for. I use an Ipad/IOS and my search engine is Bing. When I type i… (read more)

The first Tab that pops up upon opening Firefox does not pick up the entire word/subject I am looking for. I use an Ipad/IOS and my search engine is Bing. When I type in the subject I am searching for, only half of the first word is picked up. I have to move to the next open tab to retype the word. It only happens on the first tab. Example: looking for Genealogy. It only picks up “ealogy” the first 3-4 letter ALWAYS MISSING. Can someone help. Thank you, Lynn

Asked by Lynn Robinson 2 weeks ago