All Products Support Forum

I’m using iPad 8th gen. I use Moodle VLE for my university studies. Links to download PowerPoint slides from my lectures are uploaded onto it. When using Safari, tapping the link send the pptx to my downloads, where I can open it in other apps, PowerPoint or Notability for example. Firefox instead opens it in a new tab. I have tried press ‘more’ then ‘share page with’ to send it to PowerPoint, but it doesn’t work. How can I get Firefox to download these, like how Safari does?

Firefox displays pdf files very nicely, but how do I save the file to my download folder?

FF help says this is done by “clicking the download link” but I cant find any download links anywhere in the FF GUI, when the pdf is displayed.

I'm sure its there somewhere, but I just cant find it..

Help appreciated,

Cheers, Lars Bo

Is there any way to set a preference for system print dialog box to open as a default, rather than Firefox's print dialog box?? (86.0 Firefox Release February 23, 2021)

I have looked thought the preferences and have not been able to find it (if there is one)

Thank-you

Ken

Hey Everyone,

I updated Firefox for iOS to version 40 yesterday and the app is now inaccessible. I am on iOS 14.8.1.

Menu icons and address bar are visible but not accessible. None of the menus or functionality are working. It shows just a solid black screen.

I’d delete and re-install but will lose a bunch of bookmarks. Is there a way to rescue those before deleting and re-installing app? Thanks!

YouTube doesn’t work. Every time I try to play a video it say would you like to go to (insert insanely long URL here) and when I press ok, it says the address is invalid. I have gone through the settings and restarted the phone but nothing works.

The home page of that troublesome site is at www.brisbanetimes.com.au (home page). Firefox for iOS appears to work correctly on other sites. If I start on the home page and select a link to a news article then that news article's web page is correctly displayed. When I then select reader view I get a garbled version of the previous (home) page. I can clear the problem by toggling back and forth between the desktop version of the article and the mobile version, using the relevant item on "Page Actions". The problem is not evident on Safari. Firefox is my default browser. I am on iOS version 14.4 and have the latest versions of Firefox for iOS and Safari. Any (polite and helpful) suggestions please?

The back button returns me to the top of the page instead of where I left off when using my iPhone. It’s annoying to have to keep scrolling down and waiting for more of the page to load to find where I left off. Any idea how to fix this? Chrome also does this. Shopping on sites like Nordstrom Rack becomes so frustrating.

hi all. i'm trying to turn on push notifications for firefox in hopes that it will solve the issue of me not being able to send tabs to my phone (says 'sent' on my computer but tab never arrives). one main fix i've seen for this is to make sure push notifications are enabled. however there is seemingly no where on my phone to enable this!!!

firefox instructions say "go to notification center in settings app and scroll down to firefox. however there is no firefox in my notification center. (screen shot of the apps notification center in alphabetical order showing no 'firefox') i've also tried looking in the in app settings, and the firefox settings in the settings app; no notification options in eithr of those places.

no idea how this could be! or how to remedy. any thoughts? thanks!

Firefox Daylight 34.0 (4920) on iPad Air (4th gen) iPadOS 14.6 Cannot close tabs by touching x in the tab header. This applies only to tabs opened after startup. Tabs opened by browser at startup, e.g. to resume session, can be closed normally. This is new with the latest FF update. Thanks for any help.

Is there a way of turning off the "start on homepage"? It claims it will only happen after a hour or so but it's almost every time. Surely there must be an option to turn this very annoying feature off.

On the current version of Firefox for iOS, I cannot download a PDF. If I long-press the link to access the PDF, it shows the correct preview and I click download, but it downloads some much smaller blank file. If I click on the link instead (to open it in Firefox), the “Share Page With” does not give the full list of save options I need to save the PDF. I can click Print and then pinch-zoom-out the PDF to open it in a way that allows me to save it, but that puts unwanted text in the header and footer. Isn’t there some way to simply download a PDF with Firefox on iOS!?

facebook is not working properly anymore : I am not able to click on links, I get blank pages I have tried it all : remove protection or lower it, delete cache etc nothing worked

I will have to change browser if it does not work

I realize that this may seem trivial, but, while I don’t mind the idea of a home button being accessible on the toolbar, surely it could have been placed in a less inconvenient place. Every time I go to refresh the page I end up on my home page instead. On my desktop, I purposely have the page forward, page back and page refresh separated from my home button. And my home button and bookmark button separated from everything else so as to not inadvertently click on those buttons when I meant to click something else or vice versa. So, while having a home button on the toolbar may seem like a nifty, handy idea, not so if it costs moving the page refresh button from it’s more common placement to an obscure part of the header bar where you are more likely to end up on that pinned tab page or in reader view when trying to refresh. Please put the page refresh back where it was.

I bought a new iPad and added Firefox. I synced my bookmarks using my account but the bookmarks toolbar is no longer visible on my screen and instead hidden behind a button. How can I make my bookmarks toolbar visible while browsing?

I recently downloaded Firefox iOS but am unable to download any add-ons because it isn’t even showing that I’m using a firefox browser at the very same time I’m using a THE firefox browser?

I’m bewildered. Any help would be greatly appreciated.

Attempting to use Gtasks app on my iphone (ios 14). App requires linking to my google account but when I enter my google account email, app returns message that cookies are engaged preventing access to my google database.

Hi,

I have opened a PDF file in the built-in viewer of FF, but I can't find a way to download it directly from the viewer. There's no download button/link/icon anywhere on iOS 13.6.1 (iPhone SE 1st gen), and the latest version of FF. I'm completely stucked because I can't open the PDF file again, for example by entering the URL in a new tab. I have it in the viewer and if I close the tab, I won't be able to open the file again because the URL had a lifetime, and it is expired now.

I can't believe the download function is missing in FF built-in PDF viewer/iPhone 2016/iOS 13.6.1. Any idea how I can do that? Thank you advance for your help. Regards