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The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (read more)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 5 months ago

Last reply by TyDraniu 5 months ago

Unable to transfer Thunderbird profile to new computer

I am attempting to transfer my Thunderbird Profile from and old computer (call it "SOURCE") to a new computer ("TARGET"). I have tried everything prescribed in the docume… (read more)

I am attempting to transfer my Thunderbird Profile from and old computer (call it "SOURCE") to a new computer ("TARGET"). I have tried everything prescribed in the documentation. It fails every time.


[1] I tried importing the ".Thunderbird\Profiles\xyz.default: folder from SOURCE to TARGET (Tools -> Import). It starts the import, but soon aborts with the incomprehensible message:

1747152229330 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebProgress.addProgressListener] <anonymous> chrome://messenger/content/aboutMessage.js:119 aboutMessage.js:119 1747152289419 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: e4a0732e-f511-4cb6-ba38-be42dbd2b48f, overwrite: false Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo] _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659 _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588 _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248 2 ThunderbirdProfileImporter.jsm:659

I have tried importing over a network, and also after copying the whole Profile from SOURCE to TARGET first, in an intermediate work area.


[2] I can't Zip my Profile, it's 16GB.


[3] I tried manually copying the profile directly from SOURCE to TARGET's "C:\Users\myLoginID\AppData\Roaming\Thunderbird\Profiles\". When I start Thunderbird, it only shows the first few email folders, the rest are missing.


I have used this procedure successfully many years ago between two other computers.

I am desperate, I put my trust in Thunderbird, and now I cannot move forward, my business is in jeopardy. My old computer has started failing, it's on its last legs, and could soon become unusable.

I contribute to Thunderbird every year, and am a strong supporter.

Asked by pierre6 10 hours ago

Last reply by david 7 hours ago

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Myfairpoint.net SMTP settings

SMTP settings for MYFAIRPOINT.NET (Server Name, Port, Security, Authentication). I have now spent 5 hours and cannot get Thunderbird to send a message through Myfairpoint… (read more)

SMTP settings for MYFAIRPOINT.NET (Server Name, Port, Security, Authentication). I have now spent 5 hours and cannot get Thunderbird to send a message through Myfairpoint.net. It used to work for years with no problem. My inbox with IMAP is working just fine.

Asked by Ken Johnston 6 months ago

Last reply by david 6 months ago

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Need to remove global privacy control

Every time I open Firefox recently, and the Yahoo.com web page starts up, I get an annoying prompt from global privacy control, that asks to allow or not allow. IT'S ANNO… (read more)

Every time I open Firefox recently, and the Yahoo.com web page starts up, I get an annoying prompt from global privacy control, that asks to allow or not allow. IT'S ANNOYING. I went into the settings for that apparent add on feature, that I DIDN'T add, and set all 5 settings to FALSE, but the program still pops up. It ALSO screws up the format of the Firefox web page, and shows the Yahoo News feed totally different and it's also VERY ANNOYING HOW do I totally get rid of the global privacy control? I can select the Firefox settings under security to tell web pages to not sell the info, as far as I know, correct, so I don't need the retarded global add on? ?? I want Firefox news feed like it was before the update. Thank you very much... HOPEFULLY!

Asked by mongoosmike2000 7 months ago

Last reply by cor-el 7 months ago

Install LabStats Extension using GPO

I have received the .xpi file from LabStats and verified that the Firefox ADMX Templates are on the DC. I'm having trouble getting this to work though. Can I have someone… (read more)

I have received the .xpi file from LabStats and verified that the Firefox ADMX Templates are on the DC. I'm having trouble getting this to work though. Can I have someone look over the settings in case I missed something obvious? The GPO is enabled and set to a test group of PCs. I have ran GPupdate /Force each time I make a change and then checked about:policies & about:addons and never see LabStats show up. Thanks,

Asked by Steve's Firefox 1 month ago

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  • Archived

Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (read more)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Asked by Lucas Siebert 7 months ago

Last reply by Paul 2 months ago

  • Solved
  • Archived

Recent update error - Platform Version '131.0.3' is not compatible with minversion >= 131.0.2

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <=… (read more)

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Asked by fatherknowsbass 7 months ago

Answered by James 6 months ago

  • Solved
  • Archived

Removal of New "List All Tabs" Button.

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon).… (read more)

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon). The old icon for this button was a chevron with approximately the same functionality. I was able to remove the old icon, but I'm unable to find a way to remove this one. Here is what I've tried so far:

  • Like the old one, the Customize Toolbar feature is unable to remove it since it is grayed out.
  • For a while, I was able to remove the old icon by going to about:config and setting browser.tabs.tabmanager.enabled to false. This solution does not work for the current and some recent versions of the button.
  • I attempted to create a userChrome.css file (following all the steps according to this this website) and added the following string: #alltabs-button { display: none !important; }

None of these attempted fixes have removed the button following a browser restart. Is there a way to remove it? I have no need of a button that shows me what tabs I have open when I can simply look at my toolbar.

Asked by Shabcarb 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

New version 128 updates to 131

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten… (read more)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Asked by manziman2018 7 months ago

Answered by manziman2018 7 months ago

  • Solved

every version of ImportExportTools NG is "incompatible"

I need to import an MBOX file, but every version of ImportExportTools NG says it is incompatible with my version. I checked and it says I am up to date for Thunderbird, v… (read more)

I need to import an MBOX file, but every version of ImportExportTools NG says it is incompatible with my version. I checked and it says I am up to date for Thunderbird, version 136.0. What can I do to be able to use ImportExportTools? Or is there another way I can import the files?

Asked by FredericaMG 2 months ago

Answered by sfhowes 2 months ago

Firefox Nightly android app

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to… (read more)

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to change it.

Asked by alexbeamer3000 5 months ago

Last reply by alexbeamer3000 3 months ago

  • Solved
  • Archived

128.2.2esr Seems to break everything. Cannot receive or send messages. SOLVED in 128.2.3

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a … (read more)

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a tool that is critical for my daily needs.

Trying to send just says "Connected" or "Sending" but never completes. Worked fine before the update which was just in the past hour or so.

Same issues with downloading new email or sending email for all accounts. :(

Anyone else having problems? Ideas?

Thank you!

Asked by scott168 7 months ago

Answered by scott168 7 months ago

  • Solved
  • Archived

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)? For reference, there's an excellent extension on Chrome/Brave called "Go full screen" … (read more)

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

For reference, there's an excellent extension on Chrome/Brave called "Go full screen" which has simple but perfect functionality, one-click automation, saves as either .pdf or .png format to your downloads folder.

https://chromewebstore.google.com/detail/gofullpage-full-page-scre/fdpohaocaechififmbbbbbknoalclacl?hl=en-US

Asked by Quicksite 6 months ago

Answered by Quicksite 6 months ago

  • Solved
  • Archived

Local Addon setup

Hi, I just finished writing a few lines of javascript to automate bookmark management. I tested my Addon using about:debugging > Temporary Extensions, and now I'd like… (read more)

Hi, I just finished writing a few lines of javascript to automate bookmark management. I tested my Addon using about:debugging > Temporary Extensions, and now I'd like to keep the extension loaded across firefox sessions.

What is the best process for doing this? I attempted to create a .xpi file but when installing via "about:addons > Install addon from file" I get the message "This addon could not be installed because it could not be verified".

What is Firefox's self-signing process for this? I don't want to have to install dev versions of the browser just to automate one task.

Asked by jeffrey27 6 months ago

Answered by jeffrey27 6 months ago

  • Solved

Unable to link Thunderbird to Spectrum webmail

I had a defective hard drive that was replaced. I lost the profiles that I had previously on the old hard drive (Except for the profiles from a year ago). Is it possible … (read more)

I had a defective hard drive that was replaced. I lost the profiles that I had previously on the old hard drive (Except for the profiles from a year ago). Is it possible to reinstall Thunderbird as if it was a completely new program, link it to Spectrum webmail, and recover all my emails still on Spectrum webmail. and also create a new recreated profile. Thank you.

Asked by jojotom01 5 months ago

Answered by jojotom01 4 months ago