Thunderbird and Mailfence

I set up an email address with Mailfence and paid $5 now it says that my trial period has expired and I need to pay to use the account. But this was not very clear when I… (read more)

I set up an email address with Mailfence and paid $5 now it says that my trial period has expired and I need to pay to use the account. But this was not very clear when I signed up. Is Mailfence a paid service?

Asked by isabellapaul 4 days ago

Last reply by isabellapaul 3 days ago

Iphone 6 older ios

I have an older iphone6 because my Android broke. I can barely download any as pps do to ios not being new enough. Is there a way I can download Firefox and other apps? … (read more)

I have an older iphone6 because my Android broke. I can barely download any as pps do to ios not being new enough. Is there a way I can download Firefox and other apps?

Asked by Laura 2 weeks ago

Night Mode/Reader

Hey, not sure if there was an update but night mode/reader is no longer an option available in the bottom right menu. The inverter is my favorite feature; I hope it’s not… (read more)

Hey, not sure if there was an update but night mode/reader is no longer an option available in the bottom right menu. The inverter is my favorite feature; I hope it’s not going away permanently.

Asked by pocketcobra 3 weeks ago

Last reply by James 2 weeks ago

firefox ios send data to firefox settings changed

in firefox ios Settings>"Send Usage Data" is enabled. "Studies" is enabled. it's my first iphone (15) and over the last 6 weeks swamped with new stuff to figure out bu… (read more)

in firefox ios Settings>"Send Usage Data" is enabled. "Studies" is enabled. it's my first iphone (15) and over the last 6 weeks swamped with new stuff to figure out but first weeks disabled everything i could to send out my data via IOS and all apps (firefox) and 90% sure i disabled these in firefox to find them now enabled. i've done 3+ IOS and firefox updates, does either go into our settings and re-enable them? is there a list somewhere so we know what to go back in an check after each update? i'm positive updating to IOS 17.4 it turned off my VPN without notification. the apple support told me IOS updates can change preference settings but doesn't know which and we have no control over it. yikes! thank you!

Asked by AlienLanes 2 weeks ago

Why can I no longer download Firefox to my cell phone without using apple App Store?

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all ov… (read more)

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all over my Apple when I want to be on line Thanks

Asked by mysterydot77 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

getting email

I am not receiving my email. When I try to, I am told to enter password. Even when creating a new password, I continue to get the same request to enter my password. I don… (read more)

I am not receiving my email. When I try to, I am told to enter password. Even when creating a new password, I continue to get the same request to enter my password. I don't know how to get out of this predicament. Need help!

Asked by bqm70 3 weeks ago

Mozilla password function no longer identifies Capital One login page.

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, … (read more)

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, when I go to log into my Capital One app on iOS, the password function with Firefox on my iOS keyboard would automatically identify the Capital One login page through the app, and suggest my Capital One password accordingly.

Nowadays, after whichever update it was, now I have to type Capital One into the search bar for the password function. The password page also doesn't come up on dark mode, even though it did in the past, and my system settings are set to have everything in dark mode. Therefore, I'm wondering if it is user error or some thing that needs to be fixed on the back end.

Uninstalled and reinstalled both the Capital One and the Firefox app, as well as restarting my phone (iPhone 13). Nothing has changed. Thanks for your help.

Asked by hanque 3 weeks ago

Downloading latest Firefox

To download the Firefox browser it says to go to the menu and open 'About Firefox', but there is no such question in the Menu. You can see the Menu in the screenshot belo… (read more)

To download the Firefox browser it says to go to the menu and open 'About Firefox', but there is no such question in the Menu. You can see the Menu in the screenshot below

Asked by Eli Greenslade 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago