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  • Archived

Since the latest upgrade of Thunderbird, unable to connect to mail server

This evening, Thunderbird has updated to the new version (can't see where the version number is held, unfortunately). Whenever I try to download new emails, I now get the… (read more)

This evening, Thunderbird has updated to the new version (can't see where the version number is held, unfortunately). Whenever I try to download new emails, I now get the message "Error with account [email address]. Sending of username did not succeed. Mail server pop3.iomartcloud.com responded: Mate, the command must be one of CAPA, USER, PASS or QUIT." Mails are still accessible through the mail client on my phone and through webmail, just not through Thunderbird.

Asked by ged4 8 months ago

Last reply by Googlethunderbird 8 months ago

  • Solved
  • Archived

import from Postbox

I understand that Postbox, based on Thunderbird, will never be updated to become compatible with Apple silicon chips. Therefore Postbox will cease to work when Rosetta wi… (read more)

I understand that Postbox, based on Thunderbird, will never be updated to become compatible with Apple silicon chips. Therefore Postbox will cease to work when Rosetta will be deprecated on macs. Consequently my question is where can I find directions to import messages, filters, and preferences from Postbox to Thunderbird?

Asked by GéraldT 8 months ago

Answered by david 8 months ago

  • Archived

I updated Ubuntu and now Thunderbird is not displaying my local folders or my address lists

The folders and address lists exist in .thunderbird/5sdfwbvt.default /Mail/Local Folders and in .thunderbird/5sdfwbvt.default/storage/abook/mab and abook/sqlite How … (read more)

The folders and address lists exist in .thunderbird/5sdfwbvt.default /Mail/Local Folders

and in  .thunderbird/5sdfwbvt.default/storage/abook/mab  and abook/sqlite

How can I get thunderbird to access these resources??

Asked by P E 7 months ago

Last reply by P E 7 months ago

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broken profile.

I have used Thunderbird for years with automatic update. Got a Big yellow warning - something like: this is a test version, the profile must not work in esr version. I i… (read more)

I have used Thunderbird for years with automatic update. Got a Big yellow warning - something like: this is a test version, the profile must not work in esr version. I immediately stopped. Downloaded the esr version and started it. Thunderbird could now not read my profile an initiated install procedure. I saved the profile. Can I see in the profile which version of Thunderbird it can be used under ? You aught to give i clear warning in test versions when you change an user profile.

Asked by Verner 9 months ago

Last reply by Toad-Hall 8 months ago

  • Archived

need firefox 115 or better. have 113. is there a way to upgrade without having to download whole program?

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update a… (read more)

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update automatically like is said. Then, my Linux guy up and passed away. I know no one in town that uses it. I'M ON LINUX. any help appreciated. have gotten some replies with folk trying to help, but it just wants to download/install whole program. my bank wants me to upgrade to at least 115. can't access accts. Chase are useless. They don't know what Linux is. Perhaps someone here can point me in right direction? Regards. God bless.

Asked by rick harper 8 months ago

Last reply by rick harper 8 months ago

  • Solved
  • Archived

Installing Thunderbird

I downloaded Thunderbird 120 and installed. All I get is error message saying windows is searching for thunderbird.exe and nothing else. Old version has disappeared and I… (read more)

I downloaded Thunderbird 120 and installed. All I get is error message saying windows is searching for thunderbird.exe and nothing else. Old version has disappeared and I can not uninstall - get same searching for uninstall.exe. I have tried re-downloading it and re-installing it 4 or 5 times, still nothing. help please.

Asked by Ron 9 months ago

Answered by C45P3R 9 months ago

  • Archived

How can I revert the update to Thunderbird 128 Nebula?

I am using Thunderbird on Windows 11 and I have foolishly allowed it to update itself to release 128.1.0.esr without checking the bug reports first. Now it turns out that… (read more)

I am using Thunderbird on Windows 11 and I have foolishly allowed it to update itself to release 128.1.0.esr without checking the bug reports first. Now it turns out that this release removed the possibility to search the calendar for past events, which is absolutely essential for me. There is a Bugzilla entry for this but it is bogged down in discussions about who needs which date ranges to search in and how many instances to show for recurring events, so I don't expect a solution any time soon. How can I revert Thunderbird to the last release which still has that functionality? I have regular backups of my userprofile folder in case it helps.

Asked by tilmanschmidt 8 months ago

Last reply by tilmanschmidt 5 months ago

  • Archived

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?!

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?! I disable disk caching and SSL caching because I use a fast NVMe SSD and I don't want to u… (read more)

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?! I disable disk caching and SSL caching because I use a fast NVMe SSD and I don't want to use up all the write cycles to it.. cookies caching is fine with me...

It has been doing this on every update for a while now.. this is annoying and not ok.. please fix.

Asked by Melchior (aka Joseph) 9 months ago

Last reply by Melchior (aka Joseph) 9 months ago

  • Archived

Thunderbird account setup fails smtp login

I'm setting up a new Thunderbird installation and email accounts. The account setup fails because it cannot sign into the server. I believe the issue is between the acc… (read more)

I'm setting up a new Thunderbird installation and email accounts. The account setup fails because it cannot sign into the server. I believe the issue is between the account ID and the email address. They are different. The server requires an account login in the form of wxyz in order to access email in the form of a@bc.de. The account ID password is the same as the email address password. I've tried using wxyz in the account and get smtp connect failure. If I use a@bc.de in the account I get the same failure. This is a working email account that I've had for 30 years. I've tried imap as well as pop3. Both fail the same way.

Asked by br5491 7 months ago

Last reply by br5491 7 months ago

  • Archived

Update downgraded?? Please help

I am running Thunderbird Flatpak from Flathub on Linux Fedora. I just checked for updates in Software app. I noticed a few, plus system updates so ran them. I remember … (read more)

I am running Thunderbird Flatpak from Flathub on Linux Fedora.

I just checked for updates in Software app. I noticed a few, plus system updates so ran them. I remember seeing Thunderbird reported something weird like ‘v128 [arrowright] v115’. I am making that up but I remember two numbers and the left hand one was a higher number than right hand one.

I thought it was odd but carried on, assuming Software updates never go backwards so it must be some weird anomaly. After rebooting, after updates done, I now get an error/warning when I open Thunderbird…

Screenshot - https://ibb.co/Lgg2hb9

I’m now confused and worried I screwed up my Thunderbird, in which is 20 years of email. Hoping someone can allay my fears and perhaps advise what I should do? thanks

Asked by mozilla516 9 months ago

Last reply by mozilla516 9 months ago

  • Archived

General Problems with speed and loading pages after latest update

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and af… (read more)

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and after refresh. when can I expect improvement?

Asked by truex14 7 months ago

Last reply by truex14 7 months ago

  • Archived

Want to install v91.1.2 - v115 is buggy

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option … (read more)

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option to force it to proceed.

Thus please dispense with any solutions for this and just inform how I can install v91.1.2 using apt-get

I see you list the versions but I see no where on how to specify which version to install.

Asked by FobagTheAlien 9 months ago

Last reply by FobagTheAlien 9 months ago

  • Archived

Mailbox setup

I've setup Thunderbird as my new email client but I'm getting the following error message on both mailboxes. Went through manual confi and it said all was good. Can't fig… (read more)

I've setup Thunderbird as my new email client but I'm getting the following error message on both mailboxes. Went through manual confi and it said all was good. Can't figure out what I'm doing wrong. Any help greatly appreciated tks - patrick replies to: prpa1440@gmail.com

Asked by Patrick Roach 8 months ago

Last reply by Patrick Roach 8 months ago

  • Archived

Mozilla 129.02

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at t… (read more)

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at the mains and hope the switch back on is not too harmful. ( 'Update' is fast becoming one of the most scariest words in the English language)

Asked by robertred 8 months ago

Last reply by TechHorse 8 months ago

  • Solved
  • Archived

Installation aborted because the add-on appears to be corrupt.

Installation aborted because the add-on appears to be corrupt. OmegaSwitch Hello, I encountered an error when trying to install the extension. I've never encountered a… (read more)

Installation aborted because the add-on appears to be corrupt. OmegaSwitch

Hello, I encountered an error when trying to install the extension. I've never encountered anything like this before

Asked by Sazex 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

Thunderbird got downgraded via Flatpak - best next steps?

I'm using Discover to update Flatpak apps. A few days ago it updated to the latest 128 version of Thunderbird and I had subsequently made some changes to my profile and t… (read more)

I'm using Discover to update Flatpak apps. A few days ago it updated to the latest 128 version of Thunderbird and I had subsequently made some changes to my profile and the details.

I wasn't paying attention this morning when updating via Discover and, once finished, found that Thunderbird had been downgraded to 115, leaving me unable to open it without the "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version." message.

I don't want to create a new profile, so what's the best way for me to switch back to 128 while maintaining the profile I had set up on it?

Asked by danielxcraig 9 months ago

Answered by danielxcraig 9 months ago

  • Archived

Move from ESR to Release Channel

I recently bought a new computer and transferred all the data from my old computer to this new one. My old computer was running ESR, which was transferred to my new compu… (read more)

I recently bought a new computer and transferred all the data from my old computer to this new one. My old computer was running ESR, which was transferred to my new computer.

Without downloading a fresh install of Firefox and having to lose everything, is there a way to simply move over to the release channel of firefox? I tried syncing it up with my account but I still lost my history. Fortunately, I still have the ESR version of Firefox on my computer.

I tried to import but Firefox ESR wasn't an option.

Asked by zachcb 8 months ago

Last reply by zachcb 8 months ago

  • Archived

Transferring Account Setup Info to a Second Computer

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Accoun… (read more)

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Account Setup process because every time I have done so in the past several months, I've had validation problems with the email servers at the ISPs. I've had to change every password to create baseline values before TB could add them even though I had valid passwords copied from a password vault program.

Is there a way to just copy or transfer the data from the laptop to this desktop? I have a couple of the accounts set up here but would like to bring the others over without having to go through the setup steps.

Asked by rabbit 8 months ago

Last reply by david 8 months ago

  • Archived

"Firefox is installing componants needed..." is blocking media content from playing

I can't get firefox to play amazon music web page or netflix because it claims to be installing an app which it never completes. I've tried to purge cache for the site i… (read more)

I can't get firefox to play amazon music web page or netflix because it claims to be installing an app which it never completes. I've tried to purge cache for the site in question, to no avail. What is the solution?

Asked by ktrammel 8 months ago

Last reply by ktrammel 8 months ago