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Thunderbird.exe disappeared after update 5/26/2025. Reinstall errors "Sorry, Thunderbird can't be installed. This version of Thunderbird requires Microsoft Windows 10 x64 or newer. Please click the OK button for additional information."

Ran your update today. Thunderbird has completely disappeared. The shortcuts no longer work. When doing a search in Explorer I find a Thunderbird folder in C:\Programs. T… (read more)

Ran your update today. Thunderbird has completely disappeared. The shortcuts no longer work. When doing a search in Explorer I find a Thunderbird folder in C:\Programs. There is no file named Thunderbird there and the three exe files either do noting or complain that something is missing.

I am now missing literally thousands of emails.

I have received two emails from Spark wanting me to switch my email to their program. I hope you can fix this screw up because if you do not I will switch my email to Spark and make my default browser Chrome. I do not support companies that do what you just did. Completely unacceptable.

Windows 10 Home No info on Thunderbird because you messed up and I can't run it.

Asked by Rhys3300 9 months ago

Answered by Rhys3300 9 months ago

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Migrate from one mac to another, and thunderbird is broken

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The ne… (read more)

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The new machine is a 2025 Mac Studio. The old machine is a 2018 Mac Mini, 6 core Intel Core.15

On the old machine in Thunderbird, under my user, all my files are listed. On the new machine, files are not listed.

I saw a lot of information/suggestions to replace the Profile folder under: USER/Library/Thunderbird/Profiles And I copied it straight over from the old machine, with negative results.

I did notice that under profiles, it continues: m8mojurw.default-esr/Mail/Local Folders/ where there are some other goodies, some of which are "documents".

however, on the new machine, those same files are there, except they are "unix executable files"

I have migrated many times over the years and this hasn't happened.

I have done all of the suggestions I found so far, such as the Profile copy/past, reinstalled Thunderbird from scratch, looked thru comparisons of the Account Settings....

Oh, a couple more things:

If I look under my user and go to "Account settings" then "copies & folders" to looks different on the 2 machines. The old machine has: a check next to "Place a copy in" and under that a dot for "Sent folder on:" and my user name. On the new machine there is: "Place a copy in" and I cannot write into the "sent folder on" space, I can only select Choose and Account -> Local files as if the user doesn't exist (?) Thanks

Asked by minusetopii 3 months ago

Answered by minusetopii 3 months ago

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Installing Thunderbird on a new Win 11 computer.

This has been re-posted. In error my first post said ‘Firefox’ NOT ‘Thunderbird’. Hi all. I recently had a terminal problem on my Win 10 computer so have bought a new Win… (read more)

This has been re-posted. In error my first post said ‘Firefox’ NOT ‘Thunderbird’.

Hi all. I recently had a terminal problem on my Win 10 computer so have bought a new Win 11 machine. I ran Thunderbird mail on the old Win 10, had 5 email accounts, had about 12 local folders and had my Profile stored in a folder on the desktop. The folder was moved there some years ago but don 't remember how I did it. I moved it there because this folder gets backed up every night.

So, I have managed to remove the HDD from my old machine and have located the 'old' profile folder. I now need to re-install Thunderbird on the new machine and match it up to my old profile folder (I think...)

Any advice on how to do that?

Asked by steviebobs 1 year ago

Answered by Toad-Hall 1 year ago

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ESR for Win 7

I have Firefox 115.0.3 on my Win 7 32bit. Do I still have to download the ESR or is 115.0.3 still in the okay range of 115?

Asked by gailerskine 12 months ago

Answered by TyDraniu 11 months ago

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I need to revert to a previous version of Thunderbird that supports image resizing. Dropbox etc are not a viable solution I'm afraid.

Please send me a link to revert my Thunderbird version to one that supports image attachments resizing. Current version does not and there is no compatible add-on for it… (read more)

Please send me a link to revert my Thunderbird version to one that supports image attachments resizing. Current version does not and there is no compatible add-on for it.

Asked by boucharddd 7 months ago

Answered by sfhowes 7 months ago

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Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile … (read more)

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

Asked by Claude Chmielewski 1 year ago

Answered by Claude Chmielewski 1 year ago

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New Thunderbird version inadapted to my Pc

Probably my falt, the last version of Thunderbird got instaled on my PC. I do not like it, impossibility to read my message on the side of the screen, impossible to reorg… (read more)

Probably my falt, the last version of Thunderbird got instaled on my PC. I do not like it, impossibility to read my message on the side of the screen, impossible to reorganise mails via there date after they reorganised themself throw sender order... So, I would like to go back on my old version, probably 143 or 144 ? Does anybody know how to do it without loosing all my data ? Thanks in advance... Pierre A. PS : Please forgive my english mistakes, beeing french does not have only advantages... ;-))

Asked by K.Pete.A 3 months ago

Answered by david 3 months ago

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firefox on an old computer

hi, I have an old PC with this CPU: Architecture: i686 CPU op-mode(s): 32-bit Address sizes: 34 bits physical, 32 bits virtual Byte Ord… (read more)

hi,

  I have an old PC with this CPU:

Architecture: i686

 CPU op-mode(s):         32-bit
 Address sizes:          34 bits physical, 32 bits virtual
 Byte Order:             Little Endian

CPU(s): 1

 On-line CPU(s) list:    0

Vendor ID: AuthenticAMD

 BIOS Vendor ID:         AMD                                             
 Model name:             AMD Sempron(tm) 2400+
   BIOS Model name:      AMD Sempron(tm) 2400+                             CPU @ 1.6GHz
   BIOS CPU family:      29
   CPU family:           6
   Model:                8
   Thread(s) per core:   1
   Core(s) per socket:   1
   Socket(s):            1
   Stepping:             1
   BogoMIPS:             3333.66
   Flags:                fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat p
                         se36 mmx fxsr sse syscall mp mmxext 3dnowext 3dnow cpuid 3dnowprefe
                         tch vmmcall

Caches (sum of all):

 L1d:                    64 KiB (1 instance)
 L1i:                    64 KiB (1 instance)
 L2:                     256 KiB (1 instance)

Vulnerabilities:

 Gather data sampling:   Not affected
 Itlb multihit:          Not affected
 L1tf:                   Not affected
 Mds:                    Not affected
 Meltdown:               Not affected
 Mmio stale data:        Not affected
 Reg file data sampling: Not affected
 Retbleed:               Not affected
 Spec rstack overflow:   Not affected
 Spec store bypass:      Vulnerable
 Spectre v1:             Mitigation; usercopy/swapgs barriers and __user pointer sanitizatio
                         n
 Spectre v2:             Mitigation; Retpolines; STIBP disabled; RSB filling; PBRSB-eIBRS No
                         t affected; BHI Not affected
 Srbds:                  Not affected
 Tsx async abort:        Not affected


in some linux (arch 32 bit) I have problem executing firefox, Is there a version for CPU without request from SSE3 Flag?

thanks

Asked by sacarde 5 months ago

Answered by George Kitsoukakis 5 months ago

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I needed to do a system restore and when it was done Thunderbird.exe was gone.

The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbi… (read more)

The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbird.exe was gone. The link that I used to open it went to c:\users\username\thunderbird.exe but there was nothing there named Thunderbird after the restore.

I found Thunderbird at "C:\Program Files\WindowsApps\MozillaThunderbird.MZLA_128.5.2.0_x64__h5892qc0xkpca\VFS|ProgramFiles\MZLA Package Root\Thunderbird.exe" I made a shortcut to that but the response is "Windows cannot access the specified device, path, or file. you may not have the appropriate permission to access the item."

I do have a current copy of the profile.

Asked by ccoons4419 1 year ago

Answered by ccoons4419 1 year ago

  • Solved

Would like to test nightly builds of Firefox - how best to get started?

Would like to test nightly builds of Firefox - how best to get started? I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore. Any pointers he… (read more)

Would like to test nightly builds of Firefox - how best to get started?

I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore.

Any pointers helpful.

Asked by lkolb 3 months ago

Answered by TyDraniu 3 months ago

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How to download some older versions of Firefox for 64 bit windows.

Current version of Firefox has (1) popups to get me to download a new version, (2) tab pickup, (3) popups to show article titles, (4) popups to show … (read more)

Current version of Firefox has

    (1) popups to get me to download a new version,
    (2) tab pickup,
    (3) popups to show
    article titles,
    (4) popups to show
    current URLs.

I just want to download the install programs until I get the most recent one that has none of (1) - (4).

I need to go back 1, 3, 5, 10 years?

So where on the Internet should I go to get such an old Firefox install program?

I used to really like Firefox, but changes (1) -- (2) have ruined it for me.

Asked by polluxwaite 6 months ago

Answered by James 6 months ago

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Why do i keep getting asked for a donation but never get the product downloaded?

Thunderbird has turned into a scam. Each time I try to download it for windows it takes me back to the donation page. I am on my third donation but it never trys to inst… (read more)

Thunderbird has turned into a scam. Each time I try to download it for windows it takes me back to the donation page. I am on my third donation but it never trys to install.

Asked by John Monsen 3 weeks ago

Answered by Wayne Mery 3 weeks ago

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Thunderbird is not loaded and can not be found

I have downloaded Thunderbird from official Mozilla homepage. It seems to be installed correct. I got the icon and a question : should we start Thunderbird now. I answer … (read more)

I have downloaded Thunderbird from official Mozilla homepage. It seems to be installed correct. I got the icon and a question : should we start Thunderbird now. I answer yes. Then I get the message : Thunderbird is not found ? but I have just loaded it ? I am running windows 11 and I have got newest upgrade.

Hope you can help me out. Thx in advance. Regards Thorvald Antvorskov

PS I also have a PC running Linux Mint. Loading Thunderbird here was no problem.

Asked by Thorvald Antvorskov 4 days ago

Answered by david 1 day ago

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thunderbird

I donated and installed thunderbird on my laptop last week. I have donated twice more in the last few days to install thunderbird on my android phone in the last few day… (read more)

I donated and installed thunderbird on my laptop last week. I have donated twice more in the last few days to install thunderbird on my android phone in the last few days unsuccessfully. I do not know what I am doing wrong. Can you help me?

Asked by sokada 1 year ago

Answered by sokada 1 year ago

  • Solved

I have 2 Firefox in my Control Panel Programs, How do I choose which to Uninstall?

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both in… (read more)

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both installed during my time of dealing with my Windows issue. Five days apart Feb 5 and 10, 2026. Both show the same version number 147.0.3, and same size 322MB. I have used FF for many years so these seem to have been installed sometime during my efforts to repair Windows. My FF was never a part of the Windows issue AFAIK.

Anyway I have FF working as I like with my Session Manager and various AddOns and personal settings, so I do not want to have to start over with FF. So how do I choose which instance of FF to uninstall in Control Panel?

My issue with Windows was my Outlook would not connect to the server. I assume Microsoft Exchange server, my internet connectivity was fine. And FF was fne as well. I eventually was able to repair my M365 connectivity. Major PITA from out of nowhere.

Asked by Ron 3 weeks ago

Answered by AliceWyman 3 weeks ago

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Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as per … (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj

Asked by dandoo 5 months ago

Answered by dandoo 5 months ago