• Solved
  • Archived

Transfer or connect address book to Thunderbird Android

I have downloaded Thunderbird Android and want to write an email but my address book doesn't seem to work when I start writing into the address ("to") field. How do I con… (read more)

I have downloaded Thunderbird Android and want to write an email but my address book doesn't seem to work when I start writing into the address ("to") field. How do I connect my address book to Thunderbird?

Asked by Kaj-Ove Andersen 6 months ago

Answered by Kaj-Ove Andersen 6 months ago

  • Solved

Thunderbird Android App Doesn't Sync

I have the Android T-bird app on my Google Pixel 9. I am having constant problems with it not syncing. This morning, when I swiped down, the kept spinning but did not … (read more)

I have the Android T-bird app on my Google Pixel 9.

I am having constant problems with it not syncing.

This morning, when I swiped down, the kept spinning but did not connect. When i tapped the sync icon at the bottom left of the screen, nothing!

Nothing changed after rebooting the phone, which BTW takes almost twice as long as the reboot on my previous Samsung phones.

I have now uninstalled and reinstalled, and imported my settings using the QR code on my desktop. It imported my accounts, but asked me to sign in or sign in later. There is no link for signing in immediately, and sign in later does not allow any sign in opportunity.

I now have no emails imported to the app.

Any help would be appreciated

Asked by Steve2526 2 months ago

Answered by Steve2526 2 months ago

Export Firefox bookmarks to an HTML file to back up or transfer bookmarks

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html… (read more)

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html file and attached image! Bookmarks Menu

Mozilla Firefox

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How can export all of my bookmarks in Firefox?

Asked by timpsullivan 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

http://ftp.mozilla.org/pub/firefox/releases/

Please indulge this silly question. What possible benefit is there for Mozilla continuing to list this page with the very first, oldest Firefox release at the the top, r… (read more)

Please indulge this silly question. What possible benefit is there for Mozilla continuing to list this page with the very first, oldest Firefox release at the the top, requiring the user, every time they visit, to scroll to the middle of the page to search out the current latest version instead of having the chronological order from latest to oldest instead?

Asked by noel_envode 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Importing from Google Chrome

I'm trying to switch to Firefox, but it appears that I can't import my data from Chrome on Android without switching on desktop first. I don't have access to a desktop ri… (read more)

I'm trying to switch to Firefox, but it appears that I can't import my data from Chrome on Android without switching on desktop first. I don't have access to a desktop right now. Is there any way around this?

Asked by Son 5 months ago

Last reply by TyDraniu 5 months ago

  • Archived

import/sync passwords

How do I import/sync passwords from Chrome to Firefox? Chrome suggests a path using "bookmarks" that does not work. Firefox states that it can't be done. Isn't there some… (read more)

How do I import/sync passwords from Chrome to Firefox? Chrome suggests a path using "bookmarks" that does not work. Firefox states that it can't be done. Isn't there some way of doing this, possibly by using downloaded .csv file from Chrome. michaelpaul50

Asked by M M I 6 months ago

Last reply by Paul 6 months ago

Issue with PDF Opening in Firefox

Hello Mozilla Support Team, I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs dire… (read more)

Hello Mozilla Support Team,

I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs directly in a PDF Reader other than Firefox’s built-in PDF viewer, and it worked perfectly. However, after the upgrade, Firefox now shows the "Opening when completed" message and opens PDFs slowly, instead of opening them immediately in my chosen PDF Reader.

I have checked the settings, cleared the cache, refreshed Firefox, and even tested with other software, but the issue persists. The settings for handling PDFs are still the same, but they don't seem to work as they used to.

Can you please assist me in resolving this issue? Any help would be much appreciated.

Thank you

Asked by Torab 5 months ago

Last reply by Torab 5 months ago

No Desktop - Android Tablet & Phone / Need to transfer Chrome bookmarks to Firefox / Then sync betweeen droids moving forward

Moving from Chrome to Firefox on Android Tablet V13 and phone V14. Note: NO desktop/laptop computer is owned. Firefox account is setup. My Chrome bookmarks are synced o… (read more)

Moving from Chrome to Firefox on Android Tablet V13 and phone V14. Note: NO desktop/laptop computer is owned. Firefox account is setup. My Chrome bookmarks are synced on both Android devices. Want to transfer Chrome bookmarks to Firefox on both Android devices. Then have the ability to continuously Sync Firefox bookmarks between the Android devices. Am new to Firefox and knowledge of navigation etc within the browser is very lite. Please provide step by step instructions to help me with this inquiry.

Asked by tntxelias 4 months ago

Last reply by Paul 4 months ago

  • Locked

How can I import passwords from Chrome to Firefox on Android on Android?

Hi Firefox I installed Firefox and I have a problem with transferring passwords from Chrome to Firefox because I don't see the option to export hala to it, how can I do … (read more)

Hi Firefox I installed Firefox and I have a problem with transferring passwords from Chrome to Firefox because I don't see the option to export hala to it, how can I do it and do I need the PC version to do it? Best regards, Kacper.

I have the Android version of Firefox

Asked by SuMo Bot 3 months ago

Last reply by Paul 3 months ago

  • Solved

Migration Issue

I have an 8 year old PC that I have been using Thunderbird on its entire life. I have 5 email accounts (from my own website if that matters) on it for personal use that … (read more)

I have an 8 year old PC that I have been using Thunderbird on its entire life. I have 5 email accounts (from my own website if that matters) on it for personal use that have tons of information.

I bought a new computer and have not been able to move my old data to it. The old computer uses Windows 10 with Thunderbird Version 115.5.2 (32 bit). The new computer uses Windows 11 and I have tried several Thunderbird versions with the current one being 128.12 0esr (32 bit). I have added one of my email accounts to my new computer, but it contains none of my previous data (emails, contacts, directories, etc.), just a bare bones account that only receives new email.

I have repeatedly tried to move my entire source computer setup and data going through all of the described steps including copying the previous Thunderbird folder to a flash drive. I then follow the directions for copying and pasting my source data into the new computer's "roaming" section. It goes through all the steps including asking if I want to overwrite existing files. I have almost 14,000 files and as the process continues, I can see file names being added just as I would expect.

After everything is complete, when I restart Thunderbird, the only access I have is once again to the bare bones new email account. There is no data, nothing at all, from my source computer.

Help please, this has gotten beyond frustrating.

Asked by mike79 2 weeks ago

Answered by david 2 weeks ago

  • Archived

Imported book marks

I recently importing bookmarks from another browser accidentally. I'd like to try and restore the bookmarks along with the passwords that I previously had. How can I do t… (read more)

I recently importing bookmarks from another browser accidentally. I'd like to try and restore the bookmarks along with the passwords that I previously had. How can I do this? I tried to do a restore, but only found options from three or four years ago. Is there a way that I can import the bookmarks from last November?

Asked by Mike R. Dakan 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Importing Bookmarks into new laptop

I am trying to import my bookmarks from my Firefox account on my old laptop into my new laptop. I created an .html export and moved it onto my new laptop. After executi… (read more)

I am trying to import my bookmarks from my Firefox account on my old laptop into my new laptop. I created an .html export and moved it onto my new laptop. After executing the import, Firefox indicated that 350 bookmarks were imported but I only see the 4 bookmarks that it imported from my Edge browser (which I did not even want).

Asked by jefflevine123 3 months ago

Last reply by James (On Leave) 3 months ago

How can I save me entire toolbar with all its links

I have many computers and occasionally I wish to change OS. Is it possible for me to save my toobar of links and then to insert them when I install a new Firefox or other… (read more)

I have many computers and occasionally I wish to change OS. Is it possible for me to save my toobar of links and then to insert them when I install a new Firefox or other browser?

Asked by musicaltimes 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Corrupt images on Firefox

https://messages.google.com/web/authentication this is supposed to have a QR code, but it does not load. I have attached a still screenshot below. I also cannot upload… (read more)

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?

Asked by Draws 4 months ago

Answered by Draws 4 months ago