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export for Android

Ladies and Gentlemen Please how do I export my Mozilla to my Chromebook. I have been directed to find a QR code at Menu\Tools\Export for Mobile, but there is no "Export … (read more)

Ladies and Gentlemen

Please how do I export my Mozilla to my Chromebook. I have been directed to find a QR code at Menu\Tools\Export for Mobile, but there is no "Export for Mobile" tab in my Mozilla

So how do I export the whole lot to my chromebook, please?

Rgds, Tim

Asked by tng2472 2 months ago

Last reply by david 1 month ago

transferring Thunderbird to anew PC

Your video on transferring data looked very clear and simple - maybe too good to be true! When I try to save my Thunderbird profile file to an external LaCie hard drive (… (read more)

Your video on transferring data looked very clear and simple - maybe too good to be true! When I try to save my Thunderbird profile file to an external LaCie hard drive (189GB free space) it says 'The file 'inbox' is too large for the destination file system' although the inbox folder is only 4.75GB, so there should be plenty of space. What am I doing wrong? - or will I just have to cull my inbox folders before transferring? (hopefully not!) Thanks. David Collins.

Asked by collinsdavid12 2 months ago

Last reply by Rick 2 months ago

  • Solved

Comcast to thunderbird to yahoo

I have a comcast.net account but I use the Thunderbird app. How much trouble am I going to have moving to the Yahoo.mail for COMCAST? Will I have any extra steps that I w… (read more)

I have a comcast.net account but I use the Thunderbird app. How much trouble am I going to have moving to the Yahoo.mail for COMCAST? Will I have any extra steps that I will have to do. I am very apprehensive about this move.

Asked by kenmarcum 2 months ago

Answered by sfhowes 2 months ago

  • Solved

Exporting/importing a profile's email, etc.

New laptop. Took it to the Geek Squad to move the data from my wife's old computer to new. They had me sign in to Windows on the new machine and perform the setup steps, … (read more)

New laptop. Took it to the Geek Squad to move the data from my wife's old computer to new. They had me sign in to Windows on the new machine and perform the setup steps, then took it and the old computer to do the data transfer. The issue is that the returned new computer had my MS profile on it but my wife's mail under that profile.

To try to correct this, I set up my wife's profile on the new laptop and my thought was to export the email from my MS account's TB data to a public folder, turn off TB and sign off my MS profile, sign back on to my wife's MS profile, start TB and import the zip file in the public folder. However, it tells me the folder is too large and I must unzip and import from the extracted folder. Windows Explorer won't let me unzip the file saying it's not a valid zip file. Ideas?

Thanks!

Asked by asettimo 2 months ago

Answered by david 2 months ago

  • Solved

Inbox emails have vanished....

Hey guys, I am relatively new to Thunderbird but I love it so far but... Second time this has happened and I figured this time its time to fix this correctly. So emai… (read more)

Hey guys,

I am relatively new to Thunderbird but I love it so far but...

Second time this has happened and I figured this time its time to fix this correctly.

So emails just vanished in my inbox. Items still in sent and trash and other sub-folders.

I can't tell you exactly the last thing I was doing. But it was either message filtering or deleting unnecessary emails. Then I clicked on another folder and when I moved back to inbox everything was gone. Checked the filter and seems in order.

Everything is still on the host server. How to I recover the emails from the host back to my computer because as far as thunderbird is concerned its already downloaded those email.

Emails are run as POP.

Asked by Just me 1 month ago

Answered by Just me 1 month ago

migrating from Yahoo mail to Thunderbird

I have transferred Yahoo mail to Thunderbird but no address book OR Folders came over. I need HELP to complete the transfer from Yahoo mail to Thunderbird mail PLEASE!! … (read more)

I have transferred Yahoo mail to Thunderbird but no address book OR Folders came over. I need HELP to complete the transfer from Yahoo mail to Thunderbird mail PLEASE!!

Asked by John Bacewich 1 month ago

Last reply by david 1 month ago

  • Solved

Importing zip files of emails from Google Cloud Storage into Thunderbird

Hi all! I'm trying to get away from a Google Workspace account, but I need to import my old emails. At the suggestion of my host Hover, I've followed these instructions: … (read more)

Hi all! I'm trying to get away from a Google Workspace account, but I need to import my old emails. At the suggestion of my host Hover, I've followed these instructions:

https://support.google.com/a/answer/14339894?sjid=15634570323802523034-NC

and created a bunch of ZIP files in Google Cloud Storage, as shown in the attached screenshot.

1) In the Thunderbird Import tool, I select "import from a file" in Step 1, and then "Import Backed-up Profile (.zip)" in Step 2 - is that correct?

2) In step 3 is to choose a file to import. How do I know which file to select?

3) then in step 4, do I unselect everything except mail messages? That's mostly what is important.

Thank you thank you!

Asked by sinnamon.ben 1 month ago

Answered by sinnamon.ben 1 month ago

Copying Thunderbird .eml messages to a USB drive

Hello from France, Copying Thunderbird .eml messages to a USB drive formatted as FAT32 ASUS PC, Windows 11 Directly copying a Thunderbird message via "More" > "Sav… (read more)

Hello from France,

Copying Thunderbird .eml messages to a USB drive formatted as FAT32

ASUS PC, Windows 11

Directly copying a Thunderbird message via "More" > "Save As" to the USB drive works normally.

However, if I try to copy the same message that was previously copied to any folder on my ASUS Windows 11 PC, I get an error message that says:

“This file has properties that cannot be copied to the new location “

Please help me resolve this issue.

Have a good day.

Asked by Willaume 1 month ago

Last reply by david 1 month ago

My local folders have disappeared!

I recently upgraded my older PC from Windows 7 to Windows 10. Thunderbird worked fine for a few days following the upgrade, but when I went into it today, all the local f… (read more)

I recently upgraded my older PC from Windows 7 to Windows 10. Thunderbird worked fine for a few days following the upgrade, but when I went into it today, all the local folders were gone. 4GB worth of e-mails. Good thing I backed up four days ago, so I haven't lost much.

I have searched through the help given earlier for a similar problem, but can't seem to still get Thunderbird to work properly. Furthermore, Thunderbird won't import the backed-up data. I also can't get the menu bar to show along the top. What all am I doing wrong?

Asked by adtypeanddesign 2 months ago

Last reply by adtypeanddesign 2 months ago

  • Solved

download all (or partial) emails from gmail as quota too large

Hi, I have used "takeout" years before but not one of these. https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&g… (read more)

Hi, I have used "takeout" years before but not one of these.

https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOdIBCTE5NzE5ajBqMagCALACAA&sourceid=chrome&ie=UTF-8

Can I keep folder integrity using one of these? And how if not obvious.

Quota is high.

Thanks

Asked by DrDOS 6 days ago

Answered by DrDOS 5 days ago

email

My old computer crashed and I have gotten a new computer. It's a Dell All-in-One. So anyway my question is how do I get my email to cross over to my new computer? Also we… (read more)

My old computer crashed and I have gotten a new computer. It's a Dell All-in-One. So anyway my question is how do I get my email to cross over to my new computer? Also we had LocalTel for a short time and my email and information went through them. My email address was Lorirn@ifiber.tv, they closed the ifiber.tv email system but was still managing it. So when my computer crashed somehow they knew about it and cancelled my email and closed everything. So now I can't get my emails that I had, which was a lot of them. Some were very important to me. I am in a very bad situation. I am hoping that you can help me somehow. I did try your transfer Thunderbird Profile Files and I don't think that I did that right. I have downloaded Thunderbird to my new computer. So I need lots of help from you if at all possible. I am hoping with fingers crossed. I have had to change my email to Lorirn5755@gmail.com, let me know if more info is needed.

Thanx in advance Lori Bolin

Asked by lorirn5755 1 week ago

Last reply by lorirn5755 1 week ago

  • Solved

Lost emails after transfer

I've (finally!) managed to set up a new account on my new PC (having found the required password, a long string of letters - where did that come from? - I would certainly… (read more)

I've (finally!) managed to set up a new account on my new PC (having found the required password, a long string of letters - where did that come from? - I would certainly never have chosen that and I was never informed of it). I also successfully managed to transfer my Profile from the old PC to the new one (thanks to your helpful article. However, While I have thousands of 'sent' messages I only have a few in my inbox and sub-folders (i.e. today's). (I originally used the recommended server settings (?IMAP) I was offered but then changed to SMTP/POP which is what I always used before without problems.) So - I go to 'Import from a Thunderbird profile' and it shows me the Profile Name and Directory details, but then says 'Nothing can be imported from the selected source' - but doesn't tell me why not, nor what I should do about it! Given the Profile has transferred successfully, why can't it be accessed? Any ideas appreciated. Thanks, David Collins.

Asked by collinsdavid12 4 weeks ago

Answered by collinsdavid12 3 weeks ago

emails

we are unable to sign into tundsrbird using correct creditials. we worked with geek squad and they senr our mail to webnet. the tech told us we would not lose any email t… (read more)

we are unable to sign into tundsrbird using correct creditials. we worked with geek squad and they senr our mail to webnet. the tech told us we would not lose any email that were in thuderbird. when we ckecked they were all gone. there is very inpotant information in there. We would like to restore thunderbird and retrive our lost emails.

Asked by Steve Drager 1 month ago

Last reply by Steve Drager 1 month ago

Salvaging emails

I have been using Tbird for years. I currently have 3 email accounts, an icloud and two gmail. One gmail account is personal, the other is a personal account but used by … (read more)

I have been using Tbird for years. I currently have 3 email accounts, an icloud and two gmail. One gmail account is personal, the other is a personal account but used by 3 people for a committee we're on. The first two accounts are ok but the committee account has lost most of its messages at gmail, but they still seem to be on my computer.

Despite having used T'bird for a long time I still need detailed instructions in how to proceed to put the messages back onto the gmail account, hopefully without touching the other two accounts

Asked by rapsac45 2 weeks ago

Last reply by rapsac45 2 weeks ago

I installed Thunderbird and Proton as per "Resist kit" but have not been able to arrange for transfer of gmail accounts completely and process is stalled.

I installed Thunderbird and Proton as per "Resist kit" Australia and New Zealand but have not been able to arrange for transfer of one Gmail account completely and proce… (read more)

I installed Thunderbird and Proton as per "Resist kit" Australia and New Zealand but have not been able to arrange for transfer of one Gmail account completely and process is stalled. I'm required to sign in with a password for this Gmail account but only to set it up again. Who can I speak with please?

Asked by Glenrae Barker 1 month ago

Last reply by Glenrae Barker 1 month ago