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  • Archived

Stop closing my tabs

I updated the iOS app today and it closed all my tabs in private browsing mode and will not keep any open. It also will not default to private browsing anymore even if I … (read more)

I updated the iOS app today and it closed all my tabs in private browsing mode and will not keep any open. It also will not default to private browsing anymore even if I open a link from a private window. The help pages list settings that do not exist. Please advise

Asked by sparklyshuichi42 1 year ago

Last reply by cor-el 1 year ago

  • Archived

enable javascript

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic b… (read more)

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Asked by jackbeasley802 1 year ago

Last reply by Jack 9 months ago

  • Archived

Webpage reloads when switching apps

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I… (read more)

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I only have 1 tab open. This is a major pain when I need to enter a 2FA code and need to swith apps to get the code. Or if I'm watching a YouTube video and get a call, the youtuve page reloads after the call has ended. Please suggest how to fix this.

Asked by prakhar18032000 1 year ago

Last reply by Carlos 1 year ago

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  • Archived

When typing into an input field on Firefox on iPad, a white bar appears

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525 A white toolbar appears at the bottom of the screen (when using a Bl… (read more)

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Asked by SuMo Bot 1 year ago

Last reply by Rawan Abdelrahman 1 year ago

  • Archived

Unecessary Login request

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it'… (read more)

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it's me. And then nobody remembers the password even though they said they remembered it and I don't remember it. And it says if I reset my password I'm going to lose all the bookmarks and all of my logins. What the heck? Why isn't there always option just to login with my Google account? It does sometimes but not always.

Asked by David Privatelisting 1 year ago

Last reply by Paul 1 year ago

  • Archived

foldable phones ignoring device resolution making text too small when folded.

I own a Samsung Fold 5 phone. I have set the outer display used when the phone is folded to 300dp. The inner unfolded width is set to 601dp. Up until very recently, when… (read more)

I own a Samsung Fold 5 phone. I have set the outer display used when the phone is folded to 300dp. The inner unfolded width is set to 601dp.

Up until very recently, when I folded or unfolded my phone, websites would resize. Often switching between layouts made for phones and layouts made for tablets or desktops. This still happens in Chrome. But no longer does in Firefox. Instead the site has the same resolution in both modes, making the text too small to read when folded. This effectively makes Firefox unusable unless I unfold my phone. Please make Firefox respect the resolution I have set for each mode again so I can view websites at a width of 300px in folded mode like I used to.

Note I have the slider for "desktop site" turned off. When I try to turn it on, nothing happens. The slider doesn't activate and the resolution does not change. (But the page does reload.) This used to give me the option of 3 different resolutions for my screen, (300 folded, 601 unfolded, and something like 1024 in desktop mode.) I'm not sure if desktop mode is permanently turned on now, or if the phone is set to permanently use 601 width, but it is definitely not using the 300 width I used to get when folded. The desktop mode slider is to the left and will not change.

I opened site settings and turned off always request desktop site and nohing changed. I am still unable to get the 300 width site I need to be able to use Firefox on a folded phone.

Asked by Brian Heward 1 year ago

Last reply by Jonathan Bucko 1 year ago

  • Archived

Firefox Android auto refresh after leaving and revisit tabs

My tabs are being refresh everytime after I left to switch to other tabs then come back. This constantly happening even when I did not open another app, just browsing bet… (read more)

My tabs are being refresh everytime after I left to switch to other tabs then come back. This constantly happening even when I did not open another app, just browsing between firefox tabs. Already play with battery setting in app info and change it to unrestricted and nothing changes. Can anyone help? btw I'm using galaxy tab s6

Asked by Bae Chu 1 year ago

Last reply by Paul 1 year ago

  • Archived

App doesn't allow screenshots...?

Recently firefox for android mobile stopped allowing me to take screenshots. I get the error msg in the subject line when pressing the volume down and screen sleep/wake b… (read more)

Recently firefox for android mobile stopped allowing me to take screenshots. I get the error msg in the subject line when pressing the volume down and screen sleep/wake button. Is there a setting I can change?

Asked by nowthatsrefreshing 1 year ago

Last reply by nowthatsrefreshing 1 year ago

  • Archived

Page display on samsung s23 ultra

Hi, I've been using firefox for 20 years and never experienced problems with webpage display until I started using it on my new phone samsung s23 ultra. More often some… (read more)

Hi,

I've been using firefox for 20 years and never experienced problems with webpage display until I started using it on my new phone samsung s23 ultra.

More often some webpages will not size correctly with my screen and is cut off so I have to switch to chrome.

For example, only 80% of this webpage is displayed. https://www.unsw.edu.au/newsroom/news/2024/04/pfas-forever-chemicals-above-drinking-water-guidelines-in-global-source-water

Is this a bug?

Thanks.

Saso

Asked by salidor 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

I can't upload images on mobile

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard secur… (read more)

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard security enabled and permission is set to "Ask" for camera and storage. How do I make this work again?

Asked by sodapuddle 1 year ago

Answered by sodapuddle 1 year ago

  • Archived

Holding down back button no longer pulls up list of previously visited pages in Nightly

I used to be able to hold the back button down so I could see a short history for the current tab, and I'm not sure if it was an update or a bug, but does anyone know if … (read more)

I used to be able to hold the back button down so I could see a short history for the current tab, and I'm not sure if it was an update or a bug, but does anyone know if it's possible to enable it in about:config? It's really useful when you're trying to go back but a redirect is preventing you.

Asked by jeesyclaw 1 year ago

Last reply by davidhaha 1 year ago

  • Archived

syncing with IOS

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in… (read more)

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in three times on both desktop and IOS and nothing is working please help im tired of doing the same thing over and over again for an hour straight with nothing changing

Asked by Silverhearttheswift2668 1 year ago

Last reply by Silverhearttheswift2668 1 year ago

  • Archived

Youtube won't work

Youtube won't work anymore. I've been watching youtube for years and now on Firefox and now it won't work anymore. For months now it keeps saying "Gah. Your tab just c… (read more)

Youtube won't work anymore. I've been watching youtube for years and now on Firefox and now it won't work anymore. For months now it keeps saying "Gah. Your tab just crashed". I've tried many things to fix but nothing works. Really annoying. Is it time for me to stop using firefox?

Thanks

Asked by jeremimadsen 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Private Browsing/Google is in Search bar

I'm not sure what to do about my search engine? It's telling me I have a new private tab, but the search bar tells me it's Google. when I choose what search engine I want… (read more)

I'm not sure what to do about my search engine? It's telling me I have a new private tab, but the search bar tells me it's Google. when I choose what search engine I want to use in my settings, I only have the choices that are listed. But what about my Firefox browser, the one that I want to use and the one that I thought I was getting/would have?

Asked by Rebecca Grauso 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox Android/Lockwise - can't remove saved passwords

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are s… (read more)

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are still in FF & Lockwise. Tell me then, why sync works between Win clients but Android client ignores deletion of passwords?

Asked by Mariusz J 1 year ago

Last reply by Vlad Socaciu 1 year ago