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Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by etootill99 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

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Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have i… (read more)

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Asked by Keith Fonville 2 months ago

Last reply by Paul 2 months ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 4 months ago

Last reply by TyDraniu 4 months ago

Disabled most visited websites automatically added in homepage ?

How to disbale most visited websites get automatically added in homepage of Firefox android browser ? I kept shortcuts option enabled to add shortcut manually as pe… (read more)

How to disbale most visited websites get automatically added in homepage of Firefox android browser ?

I kept shortcuts option enabled to add shortcut manually as per user choice. I don't want browser to add most recently visited websites to get add as shortcuts in tile form in homepage of firebox browser.

Is there any config to disabled for this issue ? Please help

Asked by dilal35221 2 months ago

Last reply by Paul 2 months ago

removing private browsing

I gotta ask... why isn't there a setting to remove private browsing on firefox? Now yeah sure it's free security but we got add ons for that. I've always felt like privat… (read more)

I gotta ask... why isn't there a setting to remove private browsing on firefox? Now yeah sure it's free security but we got add ons for that. I've always felt like private browsing and incognito stuff is just a way to go to pornhub feeling secured from criticism. That's why I quit Chrome (+ being able to watch YouTube with ads for free) so I gotta ask again... why isn't there a setting to remove private browsing on firefox?

Asked by BenjiTheHunterYT 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

finding passwords

My google account has informed me that some of my information has been found in data breaches on the dark web. This included a list of information found. Where a password… (read more)

My google account has informed me that some of my information has been found in data breaches on the dark web. This included a list of information found. Where a password has been compromised, the list gives the 1st 3 characters of the password followed by ******. No website information is given. My query ..... Is there a way of searching my passwords held in Firefox to find this password so that I can change it? Firefox stores my passwords, how do I find a particular password without knowing the website it is associated with?

Asked by LindaM 5 months ago

Last reply by James 5 months ago

Homepage polluted by recently visited

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android. I'm always using the latest nightly for browsing Youtube o… (read more)

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

Asked by Nonoy7 3 months ago

Last reply by Paul 2 months ago

javascript.enabled

In about.config i set javascript.enabled false for most browsing, unless i really need to do otherwise (e.g. ecommerce). If i close the app (menu quit), and restart it, j… (read more)

In about.config i set javascript.enabled false for most browsing, unless i really need to do otherwise (e.g. ecommerce). If i close the app (menu quit), and restart it, javacript.enabled is reset true. This behaviour is not replicated for other settings i may make, e.g. dom.storage.enabled, or permissions.default.image. Being Android i have no root so no possibility of creating a user.js to override Firefox ignoring my settings. This seems to be a bug. Version is Android Nightly version 121.0a1, 2023-11-05.

Asked by erratticus 3 months ago

Last reply by Paul 3 months ago

No Longer See ‘Recommended by Pocket’ option

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appe… (read more)

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appearing a few weeks ago. I’ve searched for a resolution, but all I can find are the steps for customizing/personalizing my HomePage: the problem is that although I’m signed into my Firefox/Mozilla account and have chosen Firefox as my Homepage for New Tabs, and I’ve signed out, restarted the app and changed my Firefox settings several times, the option: ‘Recommended by Pocket’ ( along with the actual articles appearing on the homepage) doesn’t even appear anymore: I’m at a loss as to locating that option, as well as, again, seeing the Recommended Articles as they appeared previously. Thanks so very much for any help !

Asked by theport 4 months ago

Last reply by Paul 1 month ago

Bookmarks

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine t… (read more)

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine to just Bookmarks?

Asked by kevin case 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Accessing local HTML files on my android, sync

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file t… (read more)

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

Asked by Rick17 3 months ago

Last reply by Paul 3 months ago

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 4 months ago

Last reply by Paul 4 months ago

Unable to find autofill setting in Firefox for iOS (iPhone)

I can’t find the Auto-fill settings in FF on iOS. I found instructions here for where they should be and they are not there. Was this feature taken away recently. It’s VE… (read more)

I can’t find the Auto-fill settings in FF on iOS. I found instructions here for where they should be and they are not there. Was this feature taken away recently. It’s VERY tedious not having this feature. Am I doing something wrong?

Asked by Haru 5 months ago

Last reply by eMc 2 weeks ago

Access to Firefox

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Appl… (read more)

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

Asked by Andrea L Struble 3 months ago

Last reply by Tomatoshadow2 3 months ago