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Missing Firefox View button

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and s… (read more)

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

Asked by pmoffe 1 year ago

Answered by pmoffe 1 year ago

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Firefox Tab keeps crashing on certain sites (tested mostly on twitch)

The tab keeps crashing: bp-6ab50b7b-01af-46cd-a55d-313f70221019 Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do? … (read more)

The tab keeps crashing:

bp-6ab50b7b-01af-46cd-a55d-313f70221019

Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do?

Asked by Mrs_Puffington 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Scrolling leads to a refresh of the website

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this s… (read more)

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

Asked by Dennis 8 months ago

Answered by Paul 7 months ago

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Lost tabs on Firefox update

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This inc… (read more)

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This includes the private browsing tabs, which typically persisted from opening to opening of Firefox. Every tab, both normal and private browsing, is now gone. How can I restore them? I've *never* had any issues with any prior Firefox iOS update before!

This is critical to me; thank you for your help in any way, whether that be it through my synced account (which also lost the open tabs, from what I can see) and/or anything else.

Asked by Jason 9 months ago

Answered by Paul 9 months ago

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How to save inactive tabs to desktop

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, b… (read more)

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, but I never asked for. Now when I have time to deal with them, I have tried multiple ways to bring them to my computer or bookmark them from my phone, but nothing seems to work. It doesn't seem like there is much of anything that you can do with inactive tabs even if you share them to your desktop.

It is my understanding from trying to research this, that the Collections you create on your phone are not synced to my Firefox account so that doesn't seem helpful. Is there an extension that could solve this for me? It doesn't work to try to bookmark them from my phone because they don't show up in my desktop bookmark folder that I assigned.

The thing that has worked best so far is to Share my tabs to a temporary folder [Phone Inactive Tabs] on my desktop then search (for example: recipe) then open some in tabs and bookmark them. However, after I have categorized them into the proper bookmark folder (Food/Recipes), they disappear from that folder when I try to delete them from my temporary folder. It does the same thing if I save tabs into OneTab first.

Can someone please help me so that I don't lose years of things that I really want to keep? I would appreciate it! It would be helpful if I could even share all my inactive tabs (or even URLs) into a folder on my desktop so that I could search and bookmark them at a later time without it deleting all that work. Thanks in advance!

Asked by Kathy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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No mobile internet connection after latest update

Hi. I downloaded the latest issue of Firefox (104.0.1) to my mobile phone and since then I have been unable to connect to the internet via 4/5G - but it is OK using wifi.… (read more)

Hi. I downloaded the latest issue of Firefox (104.0.1) to my mobile phone and since then I have been unable to connect to the internet via 4/5G - but it is OK using wifi. This is highly annoying when I need to connect whilst out and about. Weirdly, the calculator on the phone and Samsung Notes have also disappeared and I am unable to download from the Play Store! All the usual things like rebooting, cleaning caches etc do not work. Is it possible to roll back to an earlier version? Any ideas would be useful, given the lack of phone contact available, thanks

Asked by Kev King 1 year ago

Answered by Paul 1 year ago

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Autoplay Next Video when minimized

I am using the video background fix addon but whenever i minimize firefox, it will play the current video untill the end and will not autoplay the next one. I have to bri… (read more)

I am using the video background fix addon but whenever i minimize firefox, it will play the current video untill the end and will not autoplay the next one. I have to bring forefox to the screen again and then it starts the video.

On my much older Android device, i am using the same setup and have no problem with autoplaying the next video, even when firefox is minimized. Any suggestions?

Asked by milanik90 1 year ago

Answered by milanik90 1 year ago

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Firefox View is not showing!

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem: Firefox view works on my laptop a… (read more)

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem:

  1. Firefox view works on my laptop and seems to work on my phone, but does not work on my desktop.

For reference:

  • Desktop (doesn't have view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
  • Laptop (has view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
  • Both devices are running Firefox 106.0.2 (64-bit)

I have already:

  • Made sure "Open Tabs" is enabled for sync on all devices
  • Looked for the firefox view in the "Customize Toolbar" menu
  • Disabled / Re-enabled Firefox-View in about:config

Asked by WitchPHD 1 year ago

Answered by WitchPHD 1 year ago

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Javascript on iOS

Lately several websites (like the Washington Post) have told me that I need Javascript to read articles (with a subscription). Is someone at Mozilla working on this? It's… (read more)

Lately several websites (like the Washington Post) have told me that I need Javascript to read articles (with a subscription). Is someone at Mozilla working on this? It's really not tolerable.

Asked by Joseph 1 year ago

Answered by Paul 1 year ago

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Default themes & tabs -- how do I get them back?

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other t… (read more)

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other themes. Community support said to install "System" theme to get the default back, but it's not completely the same. For example, checkboxes on forms display as white checkmarks which are hard to see. In my email, the messages and replies display oddly and are hard to read as the contrast is poor. HOW DO I GET ALL MY DEFAULT BACK?

Asked by davisagoetz 1 year ago

Answered by davisagoetz 1 year ago

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Custom addons / extensions broken in Firefox nightly

Hi, I tried following this guide: https://blog.mozilla.org/addons/2020/09/29/expanded-extension-support-in-firefox-for-android-nightly/ For these add-ons: https://addon… (read more)

Asked by thekiefs 1 year ago

Answered by thekiefs 1 year ago

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Stop redirects to mobile sites

Hi there On some sites I use, their aps are next to useless as are their mobile sites. I want to be able to access the REAL websites but when I change the URL (e.g. chan… (read more)

Hi there

On some sites I use, their aps are next to useless as are their mobile sites. I want to be able to access the REAL websites but when I change the URL (e.g. change m.twitch.tv to just twitch.tv) it simply redirects to the mobile site again. How can I force it to show me the full web page instead please ?

Many thanks

Zoe

Asked by Zoe Ballz 1 year ago

Answered by Paul 1 year ago

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Pull to Refresh

For a few weeks I had the ability to pull to Refresh pages. Now for the last 48 hours the feature has disappeared. Is there any way to get it back? I didn't install any … (read more)

For a few weeks I had the ability to pull to Refresh pages. Now for the last 48 hours the feature has disappeared. Is there any way to get it back? I didn't install any add-ons for that function to my knowledge.

Flip 4 phone

Asked by Ajax3000 9 months ago

Answered by Paul 9 months ago

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Sync Firefox on your phone or tablet

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my p… (read more)

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my phone nor is there any equivalent that I can find. How do I proceed?

Asked by asloane1412 1 year ago

Answered by asloane1412 1 year ago

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Firefox Desktop view on Tablet

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for p… (read more)

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

Asked by KFCBrownBruhLA Los Ang 8 months ago

Answered by Paul 8 months ago

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Mp4 video not showing up on downloads and not even the file is opening

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in… (read more)

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in the "downloads"section and when I find the file in the file manager it shows the file but when I click to open it it plays for a second or two then closes automatically

It's not the website's or the files fault since I can download the same file on chrome

Since the new Chrome changes I have tried to switch from Chrome to Firefox but this download problem is the only thing that's bugging me and keeping me from using Firefox as my default browser

Please if anyone has a solution to my problem, it is greatly appreciated

Asked by Shravan 1 year ago

Answered by Paul 1 year ago

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How deactivate default ad blocker

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web… (read more)

Mozilla Mobile developer Team, Please add option to turn off default ad blocker. Because the default ad blocker is being detected and I am blocked from accessing some web sites. Does anyone know how to turn off the default ad blocker? Please help me

Asked by Furkan Kolsuz 5 months ago

Answered by Furkan Kolsuz 5 months ago