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Cannot access about:config as of 2022-Oct-25

About:config simply shows me a blank screen. I need to customize a few settings and I presently cannot. This question marks this as answered but the answer is talking a… (read more)

About:config simply shows me a blank screen.

I need to customize a few settings and I presently cannot. This question marks this as answered but the answer is talking about a solution to the specific reason they were trying to access about:config, not why they cannot access it. https://support.mozilla.org/en-US/questions/1373286

Others say to use the nightly build, which I don't want. https://support.mozilla.org/en-US/questions/1302626

What's the deal? I've spent an hour or so now looking this up and haven't found anything.

Asked by ImplierOfThings 1 year ago

Answered by Paul 1 year ago

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Manage bookmark folders in Firefox for Android

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-an… (read more)

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-android#w_create-a-new-bookmark-folder There are several options like the following three, but Bookmarks is not there: Select tabs, Share all tabs, Tabs settings, etc.

What is this issue, and how can I manage tabs folders, please? How can tabs folders be managed like making a new tabs folder or rename it?

Asked by Straydog 1 year ago

Answered by TyDraniu 1 year ago

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Missing Firefox View button

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and s… (read more)

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

Asked by pmoffe 1 year ago

Answered by pmoffe 1 year ago

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Firefox doesn't synchronize logins and passwords after login into Android app.

Hello, Today I wanted to switch from Chrome to Firefox(103.2.0) on my mobile and after logging in everything seemed fine until I had to login into an account. I discover… (read more)

Hello,

Today I wanted to switch from Chrome to Firefox(103.2.0) on my mobile and after logging in everything seemed fine until I had to login into an account. I discovered that none of my saved logins have been synchronised. On desktop I use Firefox(104.0)

  • I do not use a master password
  • I tried to synch manually through settings
  • The browsers across all platforms are up to date

How can I synch my content through my Firefox account?

Thanks.

Asked by bolletje14 1 year ago

Answered by bolletje14 1 year ago

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Latest update is unstable on Windows 10

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on … (read more)

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on restart. I've sent in about 10 reports today alone. Firefox is unstable and I'm unfortunately switching to Edge to continue to enjoy the web.

Asked by pem79 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Toolbar & Menu Bar in black colour in Firefox 106.0 Private Mode

As of today, when I started a new private window of firefox, the Toolbar & Menu Bar showed up in black background colour. Can I configure this behaviour? I checked, i… (read more)

As of today, when I started a new private window of firefox, the Toolbar & Menu Bar showed up in black background colour. Can I configure this behaviour? I checked, if there is a private mode-dependent configuration of a certain theme, but is seems as if there is no option like this.

Thanks for any help, Richard

Asked by wurzelpurzel 1 year ago

Answered by wurzelpurzel 1 year ago

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having trouble with the tab syncing between chrome and Firefox mobile

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android. I've only been able to get … (read more)

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together..

Everything I've been able to look up about it only deals either the syncing part.


And, is there a way to have am active sync? As in, I open a tab in Firefox on laptop, it opens that tab on my Firefox mobile? And vice versa.

Asked by Katerpie 8 months ago

Answered by Katerpie 6 months ago

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Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (read more)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Asked by Ryan McK 9 months ago

Answered by Paul 9 months ago

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Downloading PDF files.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person … (read more)

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Asked by dlukian 1 year ago

Answered by Paul 1 year ago

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Removal of an old account

Hello, I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org. However, I have since deleted that e-mail and also forgotten the login passwor… (read more)

Hello,

I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org.

However, I have since deleted that e-mail and also forgotten the login password for that Firefox-account; therefore, I can't login to it albeit it exists.

I'm not sure how this works but I do believe the best way to resolve the matter is through the deletion of the aforementioned account.

Kindly, Nyayesh Abdollahi

Asked by Nyayesh Abdollahi 1 year ago

Last reply by Paul 1 year ago

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crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (read more)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 1 year ago

Answered by ginnynewton 1 year ago

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Sync Firefox on your phone or tablet

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my p… (read more)

I'm trying to sync my bookmarks from Firefox mobile (Android) to my laptop (Dell) for the first time but there's no "Sync and save data" option under the dot menu on my phone nor is there any equivalent that I can find. How do I proceed?

Asked by asloane1412 1 year ago

Answered by asloane1412 1 year ago

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Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (read more)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

Asked by RHVF1 1 year ago

Answered by Paul 1 year ago

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Start at the Top Level

More a Concern or Desire than a question. Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Wind… (read more)

More a Concern or Desire than a question.

Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Windows PCs and Android Cell Phone. Then their OS, versions, etc. All have many differences so establishing these differences in the beginning of questios and explainations are critical to the assumptions going forward in support.

The moz://a Support (most support forums) overlook this vital step before delving down into the myriad of complex and different option settings and discussions. I'm no professional but am confident that instruction details are likely very specific to the different device/OS, versions, Platforms, etc. That said I am very frustrated to the lack of a definite starting point for research as most if not all that information is useless to ones specific needs.

Hope you can take this to Hart and consider adjusting the Top Level Titles and/or providing Option Filters to better guide users to their specific needs.

A little different but related, in the old DOS days the c:\\ path format was a very useful practice to provide an orientation of where you are logically. It even accommodates a backward or higher level logic projection up into the internet or devices. I'm only amateur in the full understanding but am fairly certain of its existence. These no nonsense logical establishments go a long way in understanding & conveying complex theory. STANDARDS.

Thank you. Rod

Asked by rmynatt 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago