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  • Archived

Firefox forgets logins and crashes a lot on iOS & iPadOS 16 and 16.1

Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again. Firefox cr… (read more)

  1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.
  1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

Asked by Laurens 1 year ago

Last reply by Paul 12 months ago

  • Archived

Some autofill don't fill in front suggested log ins

I use Firefox to save and autofill passwords, which has worked perfect for years. It still works correctly on a Windows PC, but the problem is on my Huawei P30 pro phone.… (read more)

I use Firefox to save and autofill passwords, which has worked perfect for years. It still works correctly on a Windows PC, but the problem is on my Huawei P30 pro phone. It used to work correctly but I tried using the phones password manager for both websites and Apps, as a safety back up. I got confused because I was getting 2 lots of suggested log ons. Therefore I switched off everything apart from Firefox. Save passwords and autofill are enabled and some websites load correctly. However some websites where the family have a variety of logons I get all the suggested logons. The list of all usernames and passwords appear but when I touch them they don't automatically fill in. If I go into the password manager on Firefox on my phone all the correct details are saved but they just don't transfer to the website. It is strange because some sites do take the password - I'm not sure but I think it's when there are a variety of possible Loggins. I tried clearing all cookies, and logged out of Firefox and back in but still have the issue. Firefox sync is still working OK.

Asked by Trevor Z 1 year ago

Last reply by Paul 8 months ago

  • Archived

Automatic email and password field filling stopped working

Firefox for Android 110.0.1 I have created a simple HTML login form (code pasted below). In the past it worked perfectly using Firefox on Android but now when I tap insi… (read more)

Firefox for Android 110.0.1

I have created a simple HTML login form (code pasted below). In the past it worked perfectly using Firefox on Android but now when I tap inside the email field the Suggested logins link appears above my keyboard as normal and, when I click on it, a list of suggested logins is presented as normal. If I tap on one of the suggested logins (A URL with ...... underneath representing the password) I am taken back to the login form but the suggested login has not populated the email and password fields which are still empty. So, I have to type or copy and paste the email and password into the fields in order to be able to login.

I have pasted the code below.

<meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Document</title>

Login

<form method="post"> <label for="email-input">Email</label> <input type="email" id="email-input" name="email" required> <label for="password-input">Password</label> <input type="password" id="password-input" name="password" required> <input type="submit" id="submit-input" value="Login" name="submit"> </form>

Asked by greigsteve 1 year ago

Last reply by Paul 8 months ago

  • Solved

google.com not displaying correctly

When I tapped on the firefox widget on my phone this morning, it showed "google.com" in the address bar but the page was blank. I checked this on my wife's phone and my t… (read more)

When I tapped on the firefox widget on my phone this morning, it showed "google.com" in the address bar but the page was blank. I checked this on my wife's phone and my tablet and the exact same thing happens. I tried turning off my two add blockers to see if that would make a difference but it did not. I then uninstalled and reinstalled firefox on my phone from the Google Store and logged back in and it still acted the same way. For fun, I then turned on "Desktop site" in the menu and then my normal google.com page opened up. When I turned off 'desktop site', it went back to a blank screen with the "home" icon, the address bar, number of tabs open box and the 3 dots menu bar showing on top, but nothing else. I then opened my computer and works fine on my desktop. So, not sure what is happening but definitely some problem with "google.com" address on firefox (unless I toggle on "desktop site".) I also cleared my cache (which of course, was completely empty when I deleted and then added on the firefox app at the google store). Seems like might be a problem on your end? Especially since seems to happen on all four android devices that I have. I've also attached screenshots of the two pages I get, the first regular, the second with 'desktop site' toggled on.

Asked by jim.sajdak 3 months ago

Answered by Paul 3 months ago

  • Solved
  • Archived

Firefox ARM64 Windows freezes at random

Hello I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new… (read more)

Hello

I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new page). As the browser doesn't actually crash, just freezes, I have no crash reports to submit.

I am using a Windows Devkit for ARM.

As a developer myself, my instinct tells me this could be an issue with Firefox's JIT for Arm64 platforms but I have no proof.

Asked by comfycallum 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Address bar hides web content after leaving full screen

This behavior can also be observed in Youtube, for example. After exiting the full screen, the Youtube search bar is no longer visible. It reappears when you rotate the d… (read more)

This behavior can also be observed in Youtube, for example. After exiting the full screen, the Youtube search bar is no longer visible. It reappears when you rotate the device and sometimes also when you scroll down or zoom in and out. Unfortunately, this does not work on websites that are not scrollable. There the hidden content (mostly the header) is only visible again after rotating the device (reloading has no effect). This seems to be a similiar bug: https://support.mozilla.org/en-US/questions/1303054 or this: https://stackoverflow.com/questions/20636580/firefox-for-android-address-bar-overlaps-content-is-there-a-solution On my Android tablet, first the Android navigation bar overlaps the website and then after a fullscreen and fullscreen exit, the address bar overlaps instead. It would be nice if these "address bar overlaps content" or "navigation bar overlaps content" bugs could be permanently fixed, especially since I have not found a way to work around the bug through javascript.

Asked by J. S. 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox Nightly for Android non-responsive

Just a white screen today. Restarting device didn't help Settings > Apps > Firefox Nightly > Force stop didn't help Android has an option to clear a cac… (read more)

Just a white screen today.

  • Restarting device didn't help
  • Settings > Apps > Firefox Nightly > Force stop didn't help

Android has an option to clear a cache, but I don't know whether that is safe. Would prefer not to clear data if possible to avoid.

Asked by jscher2000 - Support Volunteer 1 year ago

Answered by Chris Peterson 1 year ago

  • Archived

Scrolling lag on a system with a Nvidia GPU

Hey, after using chrome for a couple of years, i decided to give Firefox a go and while it has been really snappy so far, there's an issue where scrolling and all animati… (read more)

Hey, after using chrome for a couple of years, i decided to give Firefox a go and while it has been really snappy so far, there's an issue where scrolling and all animations run at ~80fps tops on my 144hz 1440p monitor. Due to a mismatch in frame time, no animation looks smooth at this frame rate on my display unfortunately. This behavior is exaggerated when running firefox maximized, as the frame rate is noticeably higher when running on a smaller window.

I've had a similar issue in the past on an older Nvidia GPU, where the driver wasn't upping the GPU clock automatically on firefox, so i decided to force max clocks on the GPU yet i didn't notice a performane difference this time. I've also tried running running firefox in troubleshooting mode and have tried firefox nightly with no extensions, to no avail in both cases. Hardware acceleration is enabled on my system and nothing on about:support would indicate it's opting for software rendering instead, so I'm unsure as to how to go on troubleshooting this issue.

The GPU is a Geforce 1660 Super on a Ryzen 5 3600 powered system, so i guess it should be able to do smooth hardware acceleration as it (mostly) does on chrome and electron powered apps.

Asked by christos.ath4 1 year ago

Last reply by christos.ath4 1 year ago

  • Archived

Randomly, Firefox refuses to work anymore

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages. Try to search: instantly stops loading, completely white tab, address bar … (read more)

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

  • Try to search: instantly stops loading, completely white tab, address bar content changes to search
  • Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
  • Force quitting and reloading doesn’t change anything
  • Clearing cache doesn’t change anything
  • Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

Asked by haleyhalcyon 9 months ago

Last reply by Paul 9 months ago

  • Solved

GOOGLE HOMEPAGE NOT LOADING ON ANDROID

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his ph… (read more)

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.

Asked by susanelliott26 3 months ago

Answered by tonhu 3 months ago

  • Archived

Not able to unlock Access to Saved Logins

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me t… (read more)

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me to go the list. ... all things are correct on my phone. The face recognition is working, one time un-install Firefox and Re-install again, nothing fixed.

There is no other solution that even can use my pattern to unlock.

Couldn't make screen shot, the security features not allow me to do.

Asked by hkorour 1 year ago

Last reply by Paul 8 months ago

  • Archived

Firefox For Android keeps refreshing automatically

Firefox has started refreshing pages if for eg when purchasing something and leaving to get bank details or approve purchase in bank app and then when return have to star… (read more)

Firefox has started refreshing pages if for eg when purchasing something and leaving to get bank details or approve purchase in bank app and then when return have to start the process all over and then the cycle starts again. It's become useless. Why does it do this and how can I stop it please? It didn't until recently. Thanks

Asked by aussiescall 8 months ago

Last reply by aussiescall 8 months ago

  • Solved
  • Archived

Parts of the text are missing on various sited to various degrees

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, … (read more)

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, middle, upper, lower part). It looks like rectangles in background colour hide the text. Zooming changes the affected zones and generally makes more an more text visible again. Selecting the missing text also makes it visible. This happens on only one device. Complete deinstallation and reinstallation of Firefox for Android didn't help.

Asked by Garrett24 9 months ago

Answered by Paul 9 months ago

White screen when accessing Google.com

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago Switch to a different connection - error still occurs Swi… (read more)

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

Asked by DEATHFISH 3 months ago

Last reply by Paul 3 months ago

  • Archived

Not loading after update to 114.2

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past… (read more)

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past short of uninstalling and reinstalling. It looks like 114.2 was supposed to fix this issue in older versions, but I'm still having issues.

Asked by thecherie 9 months ago

Last reply by Paul 9 months ago

  • Archived

Firefox Android: Youtube can't play full screen in landscape mode

Dear friends, My mobile phone is OnePlus 8 Pro. ColorOS 13.0/Android 13. Firefox ver 111.1.1. I like playing YouTube video in floating windows over other apps as shown … (read more)

Dear friends,

My mobile phone is OnePlus 8 Pro. ColorOS 13.0/Android 13. Firefox ver 111.1.1.

I like playing YouTube video in floating windows over other apps as shown in 1st pic. Therefore I can open other app on phone while still watching video.

Here is my trick: Step 1: access m.youtube.com in browser then play a video. Step 2: Tap the full screen button (the square in bottom-right corner of the video screen ). The video screen enlarges and rotates from portrait to landscape full screen mode. Step 3: Use 3-button navigation. tap 'Home' button then mobile phone go to home page with the YouTube video displaying in a small window over other apps. The browser could be firefox or chrome. Both works fine for me for years. I prefer firefox.

However since last week, I can't play this trick in firefox. Chrome still works fine.

In firefox, the weird thing happened in step 2: after tapping the full screen button, the video displayed in portrait mode. It didn't rotate to landscape full screen mode. Please refer to pic 2.

Anyone has idea how to fix this? Many many thanks!

Asked by daniel.zhouyu 1 year ago

Last reply by Paul 12 months ago

  • Archived

The preview of the scanning interface appears stretched when entering Firefox in landscape mode. --bugid:5134092

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/v… (read more)

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

Asked by wenting Hou 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Cosmetic defect: Firefox refers to itself as Nightly

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about we… (read more)

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.


Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Asked by WhatIfItsNotMe 11 months ago

Answered by Paul 10 months ago