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Youtube and Other videos fail to load, or halt playing

We are a building a virtual gallery with embedded images and video. On some browsers/platforms, we get various loading issues on these videos. Sometimes we get the cube w… (read more)

We are a building a virtual gallery with embedded images and video.

On some browsers/platforms, we get various loading issues on these videos. Sometimes we get the cube with orbitals loading animation, and sometimes we get videos that halt on black screen with a music note icon. We've encountered issues on Safari/iOS, Safari/MacOS, and sometimes Firefox/Windows. The following screenshot is of a video failing to load on Firefox/Windows.

We have tried hosting the videos on Youtube, but when that didn't help, we tried hosting them on our own server.

Room provided here: https://hubs.mozilla.com/UCxXNnL/those-writhing-party https://hubs.mozilla.com/UCxXNnL/those-writhing-party


I wanted to get more information on what the cube with orbitals means, as well as best practices for embedding videos in a scene.

Asked by Samir Ghosh 4 days ago