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Marquis takes over, can't remove it

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - odd… (read more)

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Asked by sheridan.tessa 3 months ago

Last reply by Dropa 2 months ago

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Cannot download PDF with Firefox on iOS

On the current version of Firefox for iOS, I cannot download a PDF. If I long-press the link to access the PDF, it shows the correct preview and I click download, but it … (read more)

On the current version of Firefox for iOS, I cannot download a PDF. If I long-press the link to access the PDF, it shows the correct preview and I click download, but it downloads some much smaller blank file. If I click on the link instead (to open it in Firefox), the “Share Page With” does not give the full list of save options I need to save the PDF. I can click Print and then pinch-zoom-out the PDF to open it in a way that allows me to save it, but that puts unwanted text in the header and footer. Isn’t there some way to simply download a PDF with Firefox on iOS!?

Asked by Korey 1 year ago

Last reply by Macronaut 1 year ago

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Managing Cookies on Firefox Mobile iOS

Attempting to use Gtasks app on my iphone (ios 14). App requires linking to my google account but when I enter my google account email, app returns message that cookies … (read more)

Attempting to use Gtasks app on my iphone (ios 14). App requires linking to my google account but when I enter my google account email, app returns message that cookies are engaged preventing access to my google database.

Asked by Jerry 1 year ago

Last reply by OBW47 1 year ago

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How to download the PDF displayed in the viewer

Hi, I have opened a PDF file in the built-in viewer of FF, but I can't find a way to download it directly from the viewer. There's no download button/link/icon anywhere o… (read more)

Hi,

I have opened a PDF file in the built-in viewer of FF, but I can't find a way to download it directly from the viewer. There's no download button/link/icon anywhere on iOS 13.6.1 (iPhone SE 1st gen), and the latest version of FF. I'm completely stucked because I can't open the PDF file again, for example by entering the URL in a new tab. I have it in the viewer and if I close the tab, I won't be able to open the file again because the URL had a lifetime, and it is expired now.

I can't believe the download function is missing in FF built-in PDF viewer/iPhone 2016/iOS 13.6.1. Any idea how I can do that? Thank you advance for your help. Regards

Asked by v471278 1 year ago

Last reply by fahad.alsaidi 1 year ago

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Firefox clipboard

I have always been able to copy and paste a screenshot without it going to the clipboard. Now, this morning it's telling my screenshots are going to clipboard. My questio… (read more)

I have always been able to copy and paste a screenshot without it going to the clipboard. Now, this morning it's telling my screenshots are going to clipboard. My question is where is the clipboard. I am not happy and you might have just lost a customer.

Asked by gn4rest 1 year ago

Last reply by Kiki 1 year ago

command + F not working

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does … (read more)

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does not work (going to the menu and selecting the manually selecting the magnifying glass also still works, so it’s not something systemic with the search window, i wouldn’t think).

I posted a message on the App Store indicating the situation, and received a reply from the dev asking me to post my “report” here - not sure if this qualifies, though.

Asked by jjphoto 3 weeks ago

Last reply by Open2Learn+Grow 6 days ago

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Upgraded iPhone, Can't see logins and passwords

I switched to a new phone and can no longer view my passwords and logins. The app prompts me for a 6 digit passcode but I don't know it or how to reset it. On my older ph… (read more)

I switched to a new phone and can no longer view my passwords and logins. The app prompts me for a 6 digit passcode but I don't know it or how to reset it. On my older phone, I viewed all my logins with touchID, but my new phone doesn't have that feature.

Asked by shivamsheth.10 1 year ago

Last reply by OBW47 1 year ago

  • Archived

Why…?

Mis-information, is not only detrimental to one’s credibility, but often effects real-world harm, further lowers quality of life. Why Firefox insists upon the position th… (read more)

Mis-information, is not only detrimental to one’s credibility, but often effects real-world harm, further lowers quality of life.

Why Firefox insists upon the position that it’s browser-extensions are incompatible with iOS is inconceivable, not to mention dis-ingenuous.

Lately here have been issues surrounding character in relation to the Firefox brand, my former go-to, that have incrementally caused me to explore and develop new browsing tendencies.

And though this is certainly not a deal breaker, it is a lot like the straw that broke the camel’s back.

Yours Truly

If y’all sincerely don’t know how to incorporate your extensions into iOS, please email me, and allow me to melt your mind… [email]@outlook.com

Asked by LongFunNights 12 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Facebook

After recently updating Firefox I cannot open Facebook. Please provide a simple solution. I'm not a tech person. I alreay requested help from you and unless I missed s… (read more)

After recently updating Firefox I cannot open Facebook. Please provide a simple solution. I'm not a tech person. I alreay requested help from you and unless I missed something, I have not received a reply.

Asked by scott.fischer108 7 months ago

Last reply by Kiki 7 months ago

Firefox for iOS

I have the latest version of Firefox installed on my iPhone 13 pro. When web browsing, if I go back to previous page it jumps to the top every time. Is there a setting f… (read more)

I have the latest version of Firefox installed on my iPhone 13 pro. When web browsing, if I go back to previous page it jumps to the top every time. Is there a setting for this?

Asked by seanforshee 5 months ago

Last reply by Kiki 5 months ago

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Scrolling Screenshot on IOS

Is there a scrolling screenshot option on FireFox IOS? It is not in the pages option menu as it is on macOS, I can see many questions on this but all answers are to look … (read more)

Is there a scrolling screenshot option on FireFox IOS? It is not in the pages option menu as it is on macOS, I can see many questions on this but all answers are to look in the pages options......

Asked by Tobias 1 year ago

Last reply by OBW47 1 year ago

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Security Update Scam and how to beat it

Encountered odd scam attempt from a through site trying to pose as a tech security for iOS or Firefox while browsing on the Firefox app for IOS. It locks you out of being… (read more)

Encountered odd scam attempt from a through site trying to pose as a tech security for iOS or Firefox while browsing on the Firefox app for IOS. It locks you out of being able to click anything on the app. So how do I defeat it and get use of the app back? Well first since Firefox remembers the last page you visited you can’t just close the app and open it again as you’ll see the scam again. So here are the steps I used:

1. DON’T PANIC. Calm down and take a couple breaths. 2. Now that you are calm place you phone in airplane mode. This will disconnect you from any networks. No data in =No data out. 3 Now open the Firefox app. The scam pop up that locked you out will appear. 4 Click the acknowledgement Okay. This is fine as it will immediately attempt to go to next page but since step 2 was done it can’t. 5 Now select the Tabs button at the bottom of the app and close that scam page. 6 Clear your cookies and site data for extra measure. 7 Take your phone out of airplane mode 8 Enjoy the fact that you have just outsmarted those fake tech support scammers

Asked by cptjlawrence 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

Can not close tabs with the cross

bonjour, depuis quelques temps il m'est impossible de fermer les onglets du navigateur Firefox en cliquant sur la croix. avez-vous une solution pour moi? Merci d'avance p… (read more)

bonjour, depuis quelques temps il m'est impossible de fermer les onglets du navigateur Firefox en cliquant sur la croix. avez-vous une solution pour moi? Merci d'avance pour votre aide.

Asked by Edgar RAMEL 1 year ago

Last reply by Daniel Ethier 1 year ago

  • Archived

Videos automatically playing on websites

Is there a way to stop videos playing automatically on websites? This would be useful in several ways as i often listen to music or audiobooks from other apps whilst brow… (read more)

Is there a way to stop videos playing automatically on websites? This would be useful in several ways as i often listen to music or audiobooks from other apps whilst browsing and the videos which are never wanted cut off my other audio. Even when not listening to another audio source the sudden unexpected and unwanted noise is extremely annoying.

Asked by Zogthemighty 8 months ago

Last reply by dpb2 6 months ago

No support for Protonmail as default email

How to use Firefox when you don’t include Protonmail in your list of browsers to select as the default? I see requests for this to be rectified going back years and you s… (read more)

How to use Firefox when you don’t include Protonmail in your list of browsers to select as the default? I see requests for this to be rectified going back years and you still haven’t done anything about it. Surely it’s a simple enough thing to act upon?

Asked by mail.pauldaly 5 months ago

Last reply by NoahSUMO 5 months ago