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  • Archived

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (read more)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 5 years ago

Last reply by John99 5 years ago

  • Archived

Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (read more)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Asked by UserofFirefox2014 5 years ago

Last reply by James 5 years ago

  • Archived

Problem loading page, but after close out browser, reopen, can open that page

I have been having trouble opening many web pages on Mozilla Firefox. Eventually I get the dreaded "The Connection was Reset." I have tried updating the browser, resettin… (read more)

I have been having trouble opening many web pages on Mozilla Firefox. Eventually I get the dreaded "The Connection was Reset." I have tried updating the browser, resetting Firefox, disabling extensions, opening in Safe Mode, but these do not work. The only thing that seems to work is if I close out the browser completely, reopen it again, go to this same web page again and it will open. Please help. It is very frustrating to have this continually happen. Many web pages open right away, but many have this same problem on my PC. I have updated to the latest version at the moment, 33.0. I have a Dell PC running Windows XP. Any assistance would be greatly appreciated. I'd rather not have to start using Internet Explorer. Thanks for your help. This even occurs when I go to update Firefox. No data is transmitted. So I quit Firefox, reopen it, and then the download works.

Asked by roygbiv28 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox freezes temporarily on certain websites and computer hangs

When loading certain websites, Firefox freezes for 10 to 30 seconds. When this occurs, the entire operating system is unresponsive. One website it almost always happens o… (read more)

When loading certain websites, Firefox freezes for 10 to 30 seconds. When this occurs, the entire operating system is unresponsive. One website it almost always happens on is the Comcast TV schedule site I use: http://xfinitytv.comcast.net/tv-listings It happens with some regularity on facebook.com as well. Once the problem has occurred, it does not recur until the next session.

Asked by Eric 5 years ago

Last reply by Wizzlbang 5 years ago

  • Archived

Firefox Constantly Crashing since 33.0.3 Update

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall… (read more)

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.

I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.

Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.

I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.

I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.

Anyway I can downgrade back to just version 33.0.0 until another version comes out?

Asked by Heatshiver 5 years ago

Last reply by bluptcrzr 5 years ago

  • Archived

Having issues with saving and history

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the … (read more)

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.

And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.

I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.

And also when I cleared the history, my address bar wasn't cleared at all.

Please help me with this, it's getting really frustrating.

Asked by kmc524 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I have followed the instructions on setting how a new tab displays, but no success?

I have used the instructions for changing the new tab page. This did not change the start page. Do I need to close firefox for it to take affect? If so it is not in the i… (read more)

I have used the instructions for changing the new tab page. This did not change the start page. Do I need to close firefox for it to take affect? If so it is not in the instructions. I used to have a Google start page but now it is from Ask.com and that is useless for me. I get no good results from Ask. I tried changing to Google, I tried changing to blank, still it does not change. Any suggestions on what I can try?

Asked by nvrsady 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How to stop firefox from constantly popping up firefox homepage, up to 20

Everytime I play a game, firefox decides to pop up about 20-30 pages of my homepage. How do I stop this? I scanned my computer for viruses and have adblocker and none of … (read more)

Everytime I play a game, firefox decides to pop up about 20-30 pages of my homepage. How do I stop this? I scanned my computer for viruses and have adblocker and none of these work are contributing. Its been going on for 2 weeks now. If I'm not using firefox, it happens on Chrome as well.

Asked by chinky_candie 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox using much CPU; how to find the offending tab/URL?

My Firefox 32 .0 is using lots of CPU, and it frequently goes into "not responding" state. I restarted in safe mode, and the same condition happened. Is there any way f… (read more)

My Firefox 32 .0 is using lots of CPU, and it frequently goes into "not responding" state. I restarted in safe mode, and the same condition happened. Is there any way for me to determine what tab(s)/URL(s) are causing the problem? I really do not want to start closing each of my many tabs and windows one-by-one to see which one(s) might be causing the problem. I am running Windows 7 Professional 32-bit. Thanks.

--Barry Finkel

Asked by bsfinkel 6 years ago

Last reply by finitarry 5 years ago

  • Archived

shockwave flash crashes

Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-on… (read more)

Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-ons manager and disable shockwave flash. I have reinstalled all adobe plugins, so they are up to date. I am having real problems accessing a lot of web pages/web page content because with shockwave flash enabled firefox is all but frozen and with shockwave flash disabled a lot of web content isn't available.

I have looked at other threads that I found and have attempted all of the suggested solutions and have selected the Troubleshooting Information option below this text box. I have a huge list of crash reports, unfortunately I am not sure how to load them

Any suggestions appreciated

Regards.

Asked by fredsone 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Force firefox to use spellcheck with a certain site

My FF spellcheck works just fine, for almost all sites. But there is one site in particular (requires a login; it is a Moodle learning management system online class page… (read more)

My FF spellcheck works just fine, for almost all sites. But there is one site in particular (requires a login; it is a Moodle learning management system online class page) that must tell my browser not to use spellcheck on it.

Is there a script or about:config command I can use, to get FF to ignore this request, and give me spellcheck?

Asked by paulri 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox and Thunderbird do not connect to the net, and they also hang.. What is the Fix?

In the blink of an eye, both Thunderbird and Firefox have BOTH STOPPED connecting to the Net. let me share with you what I have done... and what has been unsuccessful t… (read more)

In the blink of an eye, both Thunderbird and Firefox have BOTH STOPPED connecting to the Net. let me share with you what I have done... and what has been unsuccessful this far.

System & Software Pertinents.. Windows 7 x64 System running a i7 Intel CPU, with 8 GB of RAM and a 500 GB Drive. Thunderbird is Version 24.2 Firefox is Version 27.

Here are the specific things that I have done, POST problem, to try and solve..

A) Check firewall settings... BOTH programs are cleared for Bit Passage

B) Check Anti-Virus.... Anti-Virus Disabled.. UNINSTALLED and Registry Cleaned.. still has the problem persisting..

C) Deleted and Reinstalled Thunderbird & Firefox Working Directories (without deleting User Profiles)... Problem still persisting..

D) Created NEW Profile with Profile Mgr in Firefox.. no go...

E) RAN WHOLE System VIRAL/MALWARE Check... .. No infections..

F) FRESH REINSTALLS of Thunderbird and Firefox... NO go...

G) Checked Processes using ENUM and DNS Checks... both check out fine!

H) OTHER browsers connect... OPERA.. Chrome and IE even... Also, Sea Monkey... but not Firefox.

In TRYING to create an e.mail account, Thunderbird's Account Creation interface sits there attempting to connect... no connection achieved...

Any help that you can offer is appreciated!!

Thank you all, in advance!

Asked by Suigeneris 6 years ago

Last reply by Toad-Hall 5 years ago

  • Archived

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozill… (read more)

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs.

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

What can I do?

Asked by iskeen 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I use to browse on a site called www.Old-Games.com. Before it used to show a clicked linked with dotted lines around, now it does not??? How to bring this back?

I use to browse on a site called www.Old-Games.com. Before it used to show a clicked linked with dotted lines around, now it does not??? How to bring this back? … (read more)

I use to browse on a site called www.Old-Games.com. Before it used to show a clicked linked with dotted lines around, now it does not??? How to bring this back?

Asked by Themevictory 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

very slow opening hangs closing

Firefox has been running slow upon opening and slow upon closing .( Hanging; with up to 500k in memory. To close now I must end task via the Task manager. it is so bad I … (read more)

Firefox has been running slow upon opening and slow upon closing .( Hanging; with up to 500k in memory. To close now I must end task via the Task manager. it is so bad I must use "the other guys" browser that begins with "I" and ends with "R" in order to contact you.

The following, are solutions I have tried.

Safe mode disabled add-ons and plugins removed cookies, session, places, SQLite files among others as suggested deleted old profiles; created new profiles re-installed, fresh installs of various versions * after removing all traces of FF on the system run various virus, malware checks *including Microsoft, Malware Bytes, Trend Micro (full system online scan which took hours to complete). replaced the Time Warner Cable Modem Tried with and without add-ons directly connected from the Modem to the Computer bypassing my router. spent hours trouble shooting using various recommendations and suggestions via the internet and this forum to no avail. and have accomplished nothing accept make the situation worse.

its a miracle if I can get FF to start even in safe mode .

I am handicapping you I am sure since I am unable to provide more trouble shooting information. I don't know how to get it from FF into IE. for that I apologize. Currently using

windows 7 home sp1 64-bit I7 3770 16.0 gig RAM

FF Ver. 41.0.2 yes I know it is a tad older but the problems remain regardless of version. 

I am lost, old, and tired after having spent countless hours on this and not being to familiar with Forums, I am begging for help and thanking you in advance for it.

Cheers,


Lowensj

Asked by lowensj 4 years ago

Last reply by pineappleseller 4 years ago

  • Archived

Mozilla.org causes hang on restart w/ restore

Got one message saying something about the server connection being broken during the page loading. Then I force quite FF and tried again, and got a runaway script popup … (read more)

Got one message saying something about the server connection being broken during the page loading. Then I force quite FF and tried again, and got a runaway script popup box -- but the buttons were non-functional so I could not stop the stupid script. Had to vorce quite again.

firefox is proving to be a real piece of shit software.

Asked by VerizonSucks 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

when i open firefox nothing works at all

I updated firefox when I saw there was a new one. It was not working prior to the update but now its worse as it will not do anything. When I try to go to another websit… (read more)

I updated firefox when I saw there was a new one. It was not working prior to the update but now its worse as it will not do anything. When I try to go to another website it acts like its going to load but does not go to the website. I have added firefox to the allowed apps on my firewall as well as the other suggestions. I need help in resolving this problem.

Asked by trilanne30 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

locked out of sync account

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered. Here is a screen shot of the error… (read more)

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered.

Here is a screen shot of the error message I am receiving.

Asked by onlinesyncsupport 4 years ago

Last reply by John99 4 years ago

  • Archived

Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys, scrolls, clicks!) I am concerned!

These files mostly contains following lines: Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys,… (read more)

These files mostly contains following lines:

Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys, scrolls, clicks!) I am concerned!

--- flushing event log at XXXX.XXXXXXXX --- 432138.5090574 (Firefox): CGSGetNextEventRecordInternal: XXXX.XXXXXX loc (-XXXX, XXXX) conn 0xXXXXX MouseMoved win 0xXXXX (click 1)

and the most scaring:

XXXX.XXXXX (Firefox): CGSGetNextEventRecordInternal: XXXX.XXXXX loc (xxx.xx, xxx.xx) conn 0xXXX KeyDown win 0x0 flags 0xa00100 set 252 char 63233; key 125 data -2303 special 0 repeat 0 keybd 44

Why it happens? Is it dangerous? How can I turn it off?

I saw that on the latest Firefox release for Mac and on Firefox ESR 31.2.0 for Mac I saw that on Thunderbird release for Mac 31.2.0

Asked by ssk1000 5 years ago

Last reply by dveditz 5 years ago