Hi, I have gone through all the troubleshooting procedures you suggested to fix the problem of a script running that causes extreme slowness on my computers (I have 3 so … (read more)
Hi, I have gone through all the troubleshooting procedures you suggested to fix the problem of a script running that causes extreme slowness on my computers (I have 3 so it is not a computer issue). It only happens when I am looking at facebook posts in my email, or at least that is when it begins. My firefox is up to date, that is whenever I get an update from you it is installed. Firefox works fine so long as I am not going through my facebook posts in my email. The last time I did the troubleshooting process it cleared and messed up all my settings so I am not willing to do that again.
I am looking for a real solution that will not cause a reset to all my settings but will enable me to actually look at my email without the computer creeping along. I have more than adequate internet service, I have AT&T Uverse 12 meg, so it is not my internet connection, I believe it is a problem with an incompatibility between firefox and maybe my email service (AT&T) and/or facebook. The solutions AT&T offered did not take care of the problem either, hence my letter to you.
I have also eliminated any unnecessary programs at start-up so I do not think there is a conflict there.
Please, what kind of solution do you have now? I did your troubleshooting process in March of this year.
Thank you for your consideration in this matter,
edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)