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How do we report browser issues?

Where do we report browser / load issues for Firefox Focus on iOS? For example, this site’s menu page loads automatically but is stuck in expanded mode. This doesn’t occ… (read more)

Where do we report browser / load issues for Firefox Focus on iOS?

For example, this site’s menu page loads automatically but is stuck in expanded mode. This doesn’t occur in Safari.

https://blooloop.us7.list-manage.com/track/click?u=b51ee8d1d61f48fc44b044e69&id=0fcf53a4df&e=7c9296edde

Thanks, J

Asked by expandedmind1 4 months ago

Last reply by susan keaton 4 months ago

Firefox Focus iOS- won’t open x.com natively (kicks me to Safari)

When I enter “x.com” in the url, it asks if I want to open the site in Safari. I don’t. I want the protection of Firefox Focus for browsing that site. Why won’t Firefox … (read more)

When I enter “x.com” in the url, it asks if I want to open the site in Safari. I don’t. I want the protection of Firefox Focus for browsing that site. Why won’t Firefox Focus let me browse x.com? THANK YOU!!

Asked by fat stanley 4 months ago

Last reply by Paul 4 months ago

Text showing in Chinese

I have noticed that all of text is showing in Chinese when it should be in English. This is happening on some websites (indeed.com). Sometimes the text or font will app… (read more)

I have noticed that all of text is showing in Chinese when it should be in English. This is happening on some websites (indeed.com). Sometimes the text or font will appear in Chinese on the PDF for Firefox. This is happening on my MAC and IPhone 11.

Asked by Carnell309 4 months ago

Last reply by Paul 4 months ago

Firefox Focus - can't scroll down enough to see the text at the bottom of the text entry field

This problem started recently. In some websites, when there's a text entry box, I can't scroll down far enough to see the bottom part of the text *and* have the keyboard … (read more)

This problem started recently. In some websites, when there's a text entry box, I can't scroll down far enough to see the bottom part of the text *and* have the keyboard display on the screen at the same time. I can keep typing, but I can't see what I have typed unless I use the arrow to hide the keyboard. Then when I want to start typing again, it's hard to put the cursor exactly where I want to type in a gesture that will bring back the keyboard. This doesn't happen in Firefox; just Firefox Focus.

Asked by knyhan 4 months ago

Last reply by knyhan 4 months ago

  • Locked
  • Archived

DOWNLOAD A COPY OF FIREFOX FOCUS WITHOUT REGISTERING A GOOGLE ACCOUNT

I require a copy of Firefox focus for my 87 year old mothers recent purchase of a bergstom android smart phone. My Mum knows absolutely Zero about the internet!! While I … (read more)

I require a copy of Firefox focus for my 87 year old mothers recent purchase of a bergstom android smart phone. My Mum knows absolutely Zero about the internet!! While I am happy for her to be able to browse the web, I am worried about here online safety and an email address increases her chances of signing into a site and imputing sensitive data. Hopefully, over time, if she learns the basic and the risks involved she can further explore the wonders of the internet? I am happy to send a telephone no, to which a direct link for the download could be sent.

Thank you

Steven Taylor

Asked by Steven & Rose Taylor 6 months ago

Last reply by Keara will 5 months ago

Search bar suggestions dark colored

Hi, So I have been using Focus for a while and it has been working perfectly until now. But since the last few weeks I have been encountering this annoying bug. Whenever… (read more)

Hi,

So I have been using Focus for a while and it has been working perfectly until now. But since the last few weeks I have been encountering this annoying bug. Whenever I search something, the text of the search suggestions is black in color even if the app theme is set to dark. This is making it really tough to go through the suggestions since both, the text and the background are dark. I changed the theme to light and it worked as expected, dark text on light background. But I prefer having the dark mode and this issue did not exist until a few weeks ago.

I tried everything I could to the best of my knowledge, cleared cache, cleared data, re-installed the app, checked for updates but to no avail. I am attaching a screenshot for reference.

I tried browsing for any existing articles but couldn't find any. Any help would be greatly appreciated. Thanks!

Asked by hitarth.vyas05 4 months ago

Last reply by hooram 4 months ago

  • Archived

Why does Firefox Focus crash constantly?

Focus crashed a lot on my old phone, but it crashes even more on my Z Flip 5. Usually it happens when I attempt to switch tabs, but sometimes it happens even when I have … (read more)

Focus crashed a lot on my old phone, but it crashes even more on my Z Flip 5. Usually it happens when I attempt to switch tabs, but sometimes it happens even when I have only a single tab. The crash reports all look mostly the same, this is the most recent:

6eb50bf2-82a2-4b6a-bbb2-e3fc543ce443 android.view.WindowManager$BadTokenException: Unable to add window -- token android.view.ViewRootImpl$W@48ca584 is not valid; is your activity running?


android.view.WindowManager$BadTokenException: Unable to add window -- token android.view.ViewRootImpl$W@48ca584 is not valid; is your activity running? at android.view.ViewRootImpl.setView(ViewRootImpl.java:1823) at android.view.WindowManagerGlobal.addView(WindowManagerGlobal.java:600) at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:150) at android.widget.PopupWindow.invokePopup(PopupWindow.java:1721) at android.widget.PopupWindow.showAsDropDown(PopupWindow.java:1502) at org.mozilla.focus.fragment.BrowserFragment$customizeToolbar$2.invoke(BrowserFragment.kt:53) at mozilla.components.service.nimbus.messaging.MessageData$$ExternalSyntheticLambda0.invoke(R8$$SyntheticClass:17) at org.mozilla.focus.settings.privacy.TrackingProtectionPanel$$ExternalSyntheticLambda5.onClick(R8$$SyntheticClass:12) at android.view.View.performClick(View.java:8055) at android.view.View.performClickInternal(View.java:8032) at android.view.View.-$$Nest$mperformClickInternal(Unknown Source:0) at android.view.View$PerformClick.run(View.java:31923) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)

Asked by m1181 6 months ago

Last reply by m1181 6 months ago

  • Solved

Dark mode on Firefox Focus Android UI Contrast issue

The suggestions and autofill section in the Firefox Focus Android app is completely unreadable when app is in dark mode. Because of the poor contrast of using dark text o… (read more)

The suggestions and autofill section in the Firefox Focus Android app is completely unreadable when app is in dark mode. Because of the poor contrast of using dark text on dark background. I had to switch to light mode to be able to view the suggestions.

Please fix it in the next update asap. Thank you.

Asked by acestarkxd 4 months ago

Answered by Paul 4 months ago

  • Solved

Firefox Focus dark text

Hey, Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text … (read more)

Hey,

Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text hard to read. I've tried clearing cache, reinstalling, force quitting and changing the theme on the app and on my phone. How can I get the text back to white?

Asked by Eero Kolu 4 months ago

Answered by Paul 4 months ago