Showing questions tagged: Show all questions

Unable to hold backspace to delete multiple characters in certain text boxes

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google … (read more)

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google Docs, and the google search box. I am not experiencing this issue with any other app, and in chrome, with the same pages, the issue doesn’t occur. The issue also does not occur in the URL box or the forum post text box here. The issue still occurs in troubleshoot mode.

Asked by enderthexenocide 4 days ago

Last reply by zeroknight 23 hours ago

connect to site

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site. We can’t connect to the server at cciawards.za.. If you ente… (read more)

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by iwor112 4 weeks ago

Last reply by jonzn4SUSE 4 weeks ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 1 month ago

Last reply by Piotr Chmielowski 1 month ago

Error message immediately on start of Thunderbird

I get this message from Thunderbird on my desktop computer on app start up: ]Warning: Potential Security Risk Ahead Thunderbird detected a potential security threat and … (read more)

I get this message from Thunderbird on my desktop computer on app start up: ]Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

This started suddenly about a week ago.

I have Thunderbird on laptop that works fine.

How can fix this?

greig

Asked by greigmauriceolivier 1 month ago

Last reply by Wayne Mery 6 days ago

web site comments

There are sites, including yahoo that all my comments are coming back as "comment failed to publish" or other sites where comment section just not there. Seemed like this… (read more)

There are sites, including yahoo that all my comments are coming back as "comment failed to publish" or other sites where comment section just not there. Seemed like this started happening after a recent Firefox update. I have contacted web sites, my protection service and they have, after research come back with problem is Firefox. If there' something I've done or not done to have this happen, let me know. It DOES NOT happen when I use, as example Edge or anyone else. Thanks......Mike

Asked by mike X 1 month ago

Last reply by zeroknight 1 month ago

Significant battery drain on S22

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almo… (read more)

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Asked by angadsingh0515 1 month ago

Last reply by Noel Leka 1 month ago

www.homedepot.com

I've been using Firefox for the past two years. I go onto www.homedepot.com all the time. Every day, multiple times a day. All the sudden over the past two weeks, it won'… (read more)

I've been using Firefox for the past two years. I go onto www.homedepot.com all the time. Every day, multiple times a day. All the sudden over the past two weeks, it won't load my bookmark. I type it in manually, it doesn't work. I clear cache, history and restart browser. No luck. I restart computer, still an issue. I go into 'private window', kind of loads and then all the sudden freezes. I use Chrome and it works no problem. Then I search the Firefox support forum to find that multiple other people have had this issue over the past five years.

I mean wow, I use Home Depot to buy materials for work plus a credit card account and then to just have it not work anymore on this browser for no apparent reason is crazy. Then to not be able to contact anyone at Firefox regarding the issue is also crazy.

I mean it's fucking homedepot. I know like 10 years ago there was a data breach with them so maybe firefox is protecting itself from them? But then just have a message pop up saying you can't access the site on firefox. No problem. But to have it be so open ended and a continuous problem over years. That's just dumb. How can I trust Firefox with my information and data if I can't even access a basic site with no recourse for solution or understanding or help?

Asked by d3sm0nd 1 month ago

Last reply by zeroknight 1 month ago

Firefox will not open. a window appears: xul runner

when I attempt to open firefox, a window opens: xul runner error: platform version 120.0.1 is not compatible. minversion>=119.0.1 maxversion<=119.0.1 If I cli… (read more)

when I attempt to open firefox, a window opens: xul runner error: platform version 120.0.1 is not compatible. minversion>=119.0.1 maxversion<=119.0.1 If I click the "ok" button the screen goes back to my desktop.

Asked by claytornater 3 months ago

Last reply by TyDraniu 3 months ago

lost e-mail, cannot see new e-mails.

I am getting a notification of receiving an e-mail but I cannot see it or find it. I also lost some e-mails, inbox is showing 22 messages and I only have 13 showing actua… (read more)

I am getting a notification of receiving an e-mail but I cannot see it or find it. I also lost some e-mails, inbox is showing 22 messages and I only have 13 showing actually in my inbox.

Asked by sbetke 3 months ago

Last reply by Matt 3 months ago

playing video on youtube is always choppy!

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is a… (read more)

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is always choppy which is so frustrating. 2.This happened so many times, when I turn switch into full screen mode the whole app crashes.

Please look into this issue, I like the UI and that is the reason why I'm still using mozrilla on my phone.

Asked by yandada.lalit 2 months ago

Last reply by Paul 2 months ago

Firefox is very slow!

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but vi… (read more)

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but videos will play for a short time and then freeze never to continue and downloads are painfully slow, 2 to 4 mbps. Edge and Chrome download normally and videos play with no issue. I need this fixed or Firefox is going bye bye!

Asked by Ray Dunne 2 months ago

Last reply by jonzn4SUSE 2 months ago

Email won't send

I have been using Mozilla email for years, but since yesterday when I try to send email I get this error message: Sending of the message failed. An error occurred while … (read more)

I have been using Mozilla email for years, but since yesterday when I try to send email I get this error message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

I have not changed any settings, and did verify the account settings.

Asked by solmste 1 month ago

Last reply by david 1 month ago

Microsoft Hotmail : "Outgoing server (SMTP) timed out"

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue send… (read more)

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue sending out emails. When I press "send", it gets stuck on "sending message" for quite a while, then I see the error message:

=

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

=

My SMTP settings: Server Name: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: OAuth2

Appreciate any help! :)

Asked by kevinlim 4 months ago

Last reply by Googlethunderbird 3 months ago

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (read more)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 4 months ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Stop tabs from automatically refreshing to top of page

Stop tabs from automatically refreshing to top of page. Many people have this problem and I don't find a fix. One article states to go to Options and "Warn me when websit… (read more)

Stop tabs from automatically refreshing to top of page. Many people have this problem and I don't find a fix. One article states to go to Options and "Warn me when websites try to redirect or reload the page," but I can't find options.

Asked by Dynamic 3 months ago

Last reply by zeroknight 3 months ago

right click copy unclickable

right click menu copy not clickable,cant copy but when I hit ctrl + c and copy something first then i can copy within the right menu fine with the same site, and no this … (read more)

right click menu copy not clickable,cant copy but when I hit ctrl + c and copy something first then i can copy within the right menu fine with the same site, and no this is not a site issue chromium works just fine.

Asked by ryanksa444 5 months ago

Last reply by Matt 3 weeks ago