Showing questions tagged: Show all questions

Thunderbird email account

How do I go about fixing error message regarding Incoming Mail: UID Fetching Failed I tried support page, but all threads archived. Not sure how to proceed? Be kind to… (read more)

How do I go about fixing error message regarding Incoming Mail: UID Fetching Failed

I tried support page, but all threads archived. Not sure how to proceed? Be kind too as I'm also pretty old!

I see that there are 9 messages...Tried tools, checked account settings and couldn't find anything.

Your help would be greatly appreciated. Bad day. My sink is stopped up too!

Asked by ngblackburn 1 day ago

Last reply by david 1 day ago

multiple firefox open in task manager

today 4/18/2024 firefox update. Now browser is slow. Task manager showing currently 15 firefox open, even though only one new tab is selected. It is causing laptop to ove… (read more)

today 4/18/2024 firefox update. Now browser is slow. Task manager showing currently 15 firefox open, even though only one new tab is selected. It is causing laptop to overheat, fan is running constantly. Nothing else is open.

Asked by Buddy 1 day ago

Last reply by cor-el 1 day ago

Facebook only halfway works on Firefox

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no lo… (read more)

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

Asked by jjenkins9 1 day ago

Last reply by zeroknight 1 day ago

firefox private mode language error

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok . … (read more)

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok .

Asked by SD SD 1 day ago

Last reply by zeroknight 1 day ago

Unintended scroll to top of page

browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've … (read more)

browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've serached the internet and can't find anything related. Please help

Asked by myblackfrog 1 day ago

Last reply by zeroknight 1 day ago

Cannot restart Thunderbird BETA after normal close

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows an… (read more)

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows and try to start Thunderbird and works OK. Alternatively, going into Task Manager there will be a number of Thunderbird processes running. If I manually end them all (while Thunderbird is NOT active) then I can restart as normal too. This all began with 124.0 Beta 1. Never had the issue prior.

Also, Thunderbird crashes if restarting within the app. By this I mean clicking the X it appears to close (excepting those persistent processes running) but "Restart Thunderbird" such as to launch Troubleshooting mode or from the "Restart to update Thunderbird" config crashes the app with 100% consistency.

Asked by Dudley Fuddpucker 1 month ago

Last reply by Wayne Mery 1 day ago

Download file failed

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection … (read more)

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection

I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.

I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.

Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender

Asked by 1142003595 3 days ago

Last reply by zeroknight 2 days ago

Cannot select OAuth when configuring an account manually

I want to setup my Gmail account that my school hosts. It has a unique domain name and Thunderbird does not recognize it as a Gmail account, but I'm sure it is. Here's wh… (read more)

I want to setup my Gmail account that my school hosts. It has a unique domain name and Thunderbird does not recognize it as a Gmail account, but I'm sure it is. Here's what I did to solve the problem (yet no luck) First, I tried to setup with manual IMAP configuraiton by following the steps on LifeWire Article and Google Support, but it says that credentials that I'm using is wrong. It did detect the Gmail mail server though. Next, I tried to pretend that I'm going to login as a user I've created ON GOOGLE so thunderbird can recognize it as Gmail Account, then logged in with my school credential, and it failed. Probably because I've entered fake Gmail address in the form. It's very inconvenient that I cannot setup mail accounts with OAuth authentication method manually.

Do you have a walkaround for this?

Asked by ctny 1 day ago

Last reply by david 1 day ago

how to flash tasmota using forefox browser

https://tasmota.github.io/install/ This is an example of what i am tryingto achieve bit no matter on which site i am , i do not get to choose from ports and my devices an… (read more)

https://tasmota.github.io/install/ This is an example of what i am tryingto achieve bit no matter on which site i am , i do not get to choose from ports and my devices and always faults out saying similar messages that the browser does not support web serial in one way or the other for any site doing similar task. error message is as shown in the image shared basically complains of browser not supporting web serial.

Asked by K2 1 day ago

Last reply by TyDraniu 1 day ago

I want to delete my emails locally, not necessarily from the server

Title. Thunderbird is a really cool client but it's pretty slow. I blame that on the thousands upon thousands of emails that my hotmail and gmail each hold. I don't neces… (read more)

Title. Thunderbird is a really cool client but it's pretty slow. I blame that on the thousands upon thousands of emails that my hotmail and gmail each hold. I don't necessarily want to delete these emails, but I have seldom a reason to have any email older than 2 months in my thunderbird client slowing and crashing the program whenever I want to combine inboxes.

To this end I went to "Synchronization & Storage" and told it to "Synchronize the most recent 2 months" but it didn't delete the huge cluster of older emails. The next option is to tell TB to delete these emails in the same menu but as I understand it that would also delete them in the server, which I don't want to do for posteriority.

What do I do?

Asked by Javier González Dávila 1 day ago

Last reply by Shauna 1 day ago

Tabs crashing after update

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes: bp-54c2b51c-f703-443e… (read more)

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes:

bp-54c2b51c-f703-443e-85b7-243300240417 4/17/2024, 6:09 PM View bp-4df59d95-99ac-4c2f-8d4b-1e3cd0240417 4/17/2024, 6:09 PM View bp-8443dfc4-a3db-4cc9-93cc-90fce0240417 4/17/2024, 6:09 PM View bp-01363280-d496-4ee9-9764-871920240417 4/17/2024, 6:09 PM View bp-179f829e-6946-4479-93de-3af440240417 4/17/2024, 6:09 PM

Asked by sue75 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox quit unexpectedly

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting comput… (read more)

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting computer down and restarting. It happened very suddenly yesterday.

Asked by ewvanier 2 days ago

Last reply by cor-el 2 days ago

playing video is laggy

When a video plays, it will be laggy for a few seconds, the came back normal. Sometimes it doesn't recover from it. This happened almost everytime for the Firefox 124.2 v… (read more)

When a video plays, it will be laggy for a few seconds, the came back normal. Sometimes it doesn't recover from it. This happened almost everytime for the Firefox 124.2 version, seems like it has a frame rate cap.

As I installed the Firefox 122.0 version, it only appears a few times a moment, but still face a small chance to occur.

Phone specs: Vivo v21e Funtouch OS 12 Android version 12

Asked by •Śåmüęł• (‎ ‎‎) 2 days ago

Last reply by Paul 2 days ago

I am getting the following error message: "we could not verify the certificate: reason = wrongHost"

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt. What settings do I have wrong? Regards. … (read more)

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt.

What settings do I have wrong?

Regards.

Asked by Peter Slinn 3 days ago

Last reply by cor-el 3 days ago

EXCEPTION_ACCESS_VIOLATION_READ

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why… (read more)

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

Asked by Shelly Bell 6 days ago

Last reply by zeroknight 3 days ago

Cannot open Charles Schwab's "Streetsmart Edge" trading platform if using Firefox browser

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schw… (read more)

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schwab.com with the Firefox browser, clicking on the "Streetsmart Edge" Launch button does not work. "Streetsmart Edge" does not open.

This problem only occurs when using Firefox. If using Microsoft's browser there is no problem.

Previously, until about two month ago, the Firefox browser never caused this problem. It worked fine for many years.

I prefer the Firefox browser versus Microsoft. Please research and repair this issue.

Asked by abrody775 3 days ago

Last reply by zeroknight 3 days ago

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (read more)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Asked by veger 3 days ago

Last reply by zeroknight 3 days ago