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Thunderbird

Thunderbird is not working - I signed into my old AOL account yesterday and AOL has taken over - I want Thunderbird not AOL as my default email provider and have set it a… (read more)

Thunderbird is not working - I signed into my old AOL account yesterday and AOL has taken over - I want Thunderbird not AOL as my default email provider and have set it as that, but it is still not working - help please!

Asked by Hilary 1 hour ago

Last reply by david 43 minutes ago

Thunderbird reverted to v91

On 8/15/22 Thunderbird suddenly reverted back to v91 and prompted to create the first email account. There was no access to pre-existing email accounts. It was as if Thun… (read more)

On 8/15/22 Thunderbird suddenly reverted back to v91 and prompted to create the first email account. There was no access to pre-existing email accounts. It was as if Thunderbird had been installed for the very first time. This happened on my computer and several of my customers' computers running Windows 8.1, and Windows 10.

We ran antivrius scans on all computers and found no malware.

The solution was to reinstall Thunderbird v102.1.2.

Anyone know why this is happening?

Asked by author4 1 day ago

Last reply by Wayne Mery 7 hours ago

I cant send emails with Thunderbird anymore ?

Message the comes back to me ? Delivery has failed to these recipients or groups: Ririe, Morgan ([edited email from public] @yahoo.com) The mail client submitted this mes… (read more)

Message the comes back to me ?

Delivery has failed to these recipients or groups:

Ririe, Morgan ([edited email from public] @yahoo.com) The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT.

Delivery has failed to these recipients or groups:

Ririe, Morgan ([edited] @yahoo.com) The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT.



The returned e-mail I get ---

Diagnostic information for administrators:

Generating server: SN6PR02MB4783.namprd02.prod.outlook.com

[edited] @yahoo.com Remote Server returned '550 5.6.11 SMTPSEND.BareLinefeedsAreIllegal; message contains bare linefeeds, which cannot be sent via DATA and receiving system does not support BDAT'

Original message headers:

ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;

b=kUKYaxSewmk3a/FBcnHw1ApAFlBvNgYwqPOIPTcxA27N7QJ1sExK3cPlNM0qo2xfGE2nPKOwL4Pvn80b6ps7i7LMNaai6bHDBAeZFIs1YkFzzcn9zyR4+ZoI4qi6pIig8CY98KJCMGY3nX0BTys4xls0W9PE83hKVwQ9zRCHKgTcbK+WARQSABAWlGppaPx5LRlWwf52J8oqFcakYc5G3xjNIkHCxgrS/Im+0n2eVKWexbi0OQey/LD12ZzFn8oJqyOSSG5kxLsLOSKGJN5dLyEbU1JfcNfMYB4q4Pai1uk4FIYJDgiPbCdCFycxWn/AvJ55XHtgCLV/gwcxFFzXkw==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;

Asked by Loren's Phone 1 day ago

Last reply by googlethunderbird 20 hours ago

Can't send emails thru Thunderbird software on my laptop

Since resetting my computer and reinstalling Thunderbird, I keep getting an error message when I try to send emails: The mail client submitted this message with bare line… (read more)

Since resetting my computer and reinstalling Thunderbird, I keep getting an error message when I try to send emails: The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT. I can go online and successfully send emails, but not using the Thunderbird software like I used to before the computer reset and re-install.

Asked by steve7u 3 days ago

Last reply by googlethunderbird 1 day ago

After update to 102.1.2 folders/messages only appear in troubleshooting mode

Running 102.1.2 32 bit in WIN 7 PRO. After update folders/messages appear only after entering troubleshooting mode. Before eliciting troubleshooting mode, the folders a… (read more)

Running 102.1.2 32 bit in WIN 7 PRO. After update folders/messages appear only after entering troubleshooting mode. Before eliciting troubleshooting mode, the folders and messages panels are blank. Suggestions, please? Problem persists across reboot.

Asked by Johanus 5 days ago

Last reply by Wayne Mery 8 hours ago

Lost Facebook content after refresh

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME… (read more)

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Asked by dona 2 days ago

Last reply by Terry 13 hours ago

Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 20 hours ago

Last reply by Terry 15 hours ago

Firefox consitently crashes on exit. Takes several minutes to open next time.

Running Firefox 103.0.2 (64 bit) over windows 10 on a Dell Latitude E5440. At the end of the day, I close Firefox. It takes several minutes for the 8 or so processes tha… (read more)

Running Firefox 103.0.2 (64 bit) over windows 10 on a Dell Latitude E5440.

At the end of the day, I close Firefox. It takes several minutes for the 8 or so processes that linger in the system to exit. 2 minutes after that, I get the Firefox Crashed pop-up. I always send the crash report.

On restart, Firefox takes 3-5 minutes to load data from contile-images.services.mozilla.com before I can actually use the browser.

This happens daily, whether Firefox is the first or last application closed, or whether I wait several minutes after everything else is closed before I close Firefox.

Are there settings I can change to prevent this?

Thanks,

--j

Asked by jade8 1 day ago

Last reply by cor-el 18 hours ago

Developer Edition Crashing

As of 16 August Firefox Development Edition continually crashes. Firefox standard is fine. Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download a… (read more)

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Asked by julian11 1 day ago

Last reply by Paul 22 hours ago

Firefox Developer Edition crashes on startup, even in troubleshooting mode

I tried a clean Firefox Dev install On MBP M1 2020 Monterey 12.5 MacOS is up to date. Crash ID bp-63427f0f-a1fc-45b0-84da-46f710220816 Crash report AdapterVendorID: … (read more)

I tried a clean Firefox Dev install On MBP M1 2020 Monterey 12.5 MacOS is up to date. Crash ID bp-63427f0f-a1fc-45b0-84da-46f710220816

Crash report AdapterVendorID: 0x106b AvailablePhysicalMemory: 4841553920 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20220811191329 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1660673653 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: devtools.inspector.compatibility.enabled GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1660616909 MacAvailableMemorySysctl: 87 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1660673624 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 538312704 ReleaseChannel: aurora SafeMode: 1 SecondsSinceLastCrash: 152 StartupCrash: 0 StartupTime: 1660673624 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20220811191329","version":"104.0","vendor":"Mozilla","displayVersion":"104.0b9","platformVersion":"104.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.6.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2880,"screenHeight":1800,"scale":2},{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro17,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.newtabpage.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1659887702,"media.gmp-gmpopenh264.lastDownload":1659887702,"media.gmp-gmpopenh264.lastUpdate":1659887702,"media.gmp-manager.lastCheck":1660617143,"media.gmp-manager.lastEmptyCheck":1660617143,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:ddg@search.mozilla.org","name":"DuckDuckGo","origin":"default","submissionURL":"https://duckduckgo.com/?t=ffsb&q="}},"profile":{"creationDate":19198,"firstUseDate":19198},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"webcompat-reporter@mozilla.org":{"version":"1.5.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"webcompat@mozilla.org":{"version":"104.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19198,"updateDay":19198},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"tcp-rollout-aurora-phase-iii-tcp-on-by-default-for-100-aurora-profiles":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"6999ed06-b4b8-43ff-9815-7527485c4476"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPhysicalMemory: 17179869184 UptimeTS: 29.833333333333332 Vendor: Mozilla Version: 104.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by cfairhurst1 23 hours ago

Last reply by Paul 22 hours ago

I can't get my FF Dev Edition to open without crashing

Please help, I rely heavily on FF Dev Edition for my job. I'm a web dev. I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, st… (read more)

Please help,

I rely heavily on FF Dev Edition for my job. I'm a web dev.

I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, still crashes... I've tried manually installing all over again, still crashes...

Please help. I looked at the crashes tab but don't know what to make of it. The crash ID from my last crash is:

BDEC3386-ECDF-4B5B-824B-6AC9CD19C6F7

Let me know if you need anything else - thanks in advance! John

Asked by John Schulz 23 hours ago

Last reply by Paul 22 hours ago

Firefox making excessive connections to 1e100.net domain

Recently, I've seen Google searches slow down. At first, I took it as problems at Google. However, when Google started to ask me to verify I am a human more often than no… (read more)

Recently, I've seen Google searches slow down. At first, I took it as problems at Google. However, when Google started to ask me to verify I am a human more often than not, I decided to investigate the matter.

NetLimiter is showing a HUGE number of connections Firefox is making to the 1e100.net domain. Even with an empty tab open only. Refer to this 1e100.net explainer article to understand what 1e100.net is and does.

Is anyone else seeing this or has something happened to my Firefox 103.0.2 (64bit build)? Bitdefender isn't telling me it has been infected with anything so...

How do I start Firefox in a safe mode? i.e. without extensions enabled. I want to try seeing whether if its one of my addons.

Asked by laugher 1 day ago

Last reply by jonzn4SUSE 1 day ago

Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (read more)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske 1 day ago

Last reply by willjoe24421 1 day ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 4 days ago

Last reply by Joshua Xiong 1 day ago

Thunderbird freezes everytime there appears to be an update

I have been noticing now for the past couple of months everytime thunderbird seemingly installs an update, it freezes my thunderbird application and becomes "not responsi… (read more)

I have been noticing now for the past couple of months everytime thunderbird seemingly installs an update, it freezes my thunderbird application and becomes "not responsive" - I am unable to close it down or kill the task in win10, the only solution is to restart my laptop, this really is unacceptable. What or why is this happening please ? Thunderbird used to have a smooth background update process - not now. ver 102.1.2

Asked by fatfingers 6 days ago

Last reply by Wayne Mery 1 day ago

Screen Refresh

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 mac… (read more)

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 machine. Chrome and Edge do not have this problem on my machine, and I prefer Firefox so I wish you'd fix the issue instead of offering workarounds.

Thank you,

Nick Langdon, Sacramento

Asked by nlangdon 2 days ago

Last reply by cor-el 1 day ago

"Get Messages" button does nothing on POP3 account

New computer. Old one on Win 10 running 32bit, new one on Win 11 running 64bit. Both versionf 102.1.2. Old machine working perfectly. New machine does nothing at all when… (read more)

New computer. Old one on Win 10 running 32bit, new one on Win 11 running 64bit. Both versionf 102.1.2. Old machine working perfectly. New machine does nothing at all when clicking "get messages" on a POP3 account. A different IMAP account works fine. I tried going through every screen with both machines next to each other and every setting I can find it identical. Password is correct. Right now, I think the mail server blocked me for too many attempts, but I see the "xxx@mochamail.com: Connected to mochamail.com..." at the bottom left of the working machine, see it try something, and then get "connection to server mail.mochamail.com was reset". I expect this until they unblock me. But the new machine does nothing. When I run the debug error console I see the attached log whenever I click the get messages button. The line of code in that file is this, but line 20 actually falls on the space after the var function. In any case, I imagine the solution is easier than I am making it.

var { Pop3Authenticator } = ChromeUtils.import(

 "resource:///modules/MailAuthenticator.jsm"

);

/**

* A structure to represent a response received from the server. A response can
* be a single status line of a multi-line data block.
* @typedef {Object} Pop3Response
* @property {boolean} success - True for a positive status indicator ("+OK","+").
* @property {string} status - The status indicator, can be "+OK", "-ERR" or "+".
* @property {string} statusText - The status line of the response excluding the
*   status indicator.
* @property {string} data - The part of a multi-line data block excluding the
*   status line.

NOTE: I tried to use the set logging I see on the internet with "set NSPR_LOG_MODULES=POP3:5,SMTP:5,IMAP:5" (I tried :4 and :5) and all I get is 4 empty files on my desktop

Asked by fndecker 6 days ago

Last reply by Wayne Mery 1 day ago