Showing questions tagged: Show all questions

Unable to Stream Video on Paramount Plus

I am running the latest version of Firefox (115.0.3 (64-bit)) with NO ad blockers. Whenever I try to watch videos on Paramount Plus, I get an Error 3005 message. I can … (read more)

I am running the latest version of Firefox (115.0.3 (64-bit)) with NO ad blockers. Whenever I try to watch videos on Paramount Plus, I get an Error 3005 message. I can watch videos on Paramount Plus on both Chrome and Edge where I DO have ad blockers running. What else can I do?

Asked by DoctorQ9 4 months ago

Last reply by zeroknight 1 month ago

Problem streaming Prime Video Freevee content since 115.0.1 update, still not fixed in 115.0.3

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while a… (read more)

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while after an ad plays. It looks like it loses the ability to stream the main movie while streaming the ad. After the ad it plays about 20 seconds of the movie, probably what was in the buffer before the ad started, and then it freezes. I get the circle wait icon, like what typically happens when the Wifi goes down. After a while a message appears saying the Internet is not working. See attached image. Then I get the message (see other attached file) saying Video Unavailable. We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp. Close Player.

Asked by plutonium244 4 months ago

Last reply by zeroknight 3 months ago

multiple minute delay whenever I open a folder in a new tab or window (win10)

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a fol… (read more)

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a folder, so it appears to be specific to Supernova. I'm surprised that no one else has mentioned it on the forums yet, so it seems it might just be something about my particular setup. Can anyone help me diagnose what I might be doing wrong?

Thanks!

Asked by lowraxe 2 months ago

Last reply by Wayne Mery 4 weeks ago

Find Bar

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after del… (read more)

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

Asked by rizvi.zainab492 1 month ago

Last reply by cor-el 1 month ago

YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 5 months ago

Last reply by hollandmk1 1 month ago

pages dont fully load-now crashes

hello tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do? some web pages not fully loading without refres… (read more)

hello

tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do?

some web pages not fully loading without refreshing or go back 1 page and forward again Firefox 117.0.1 [20230912013654] installed 9/12/23 also running adguard adblocker 4.1.57 disabled it to test did not solve

not sure if related but hiccups on pages that auto refresh (happened over weekend) just manually refreshed

thank u m

Asked by Michelese 2 months ago

Last reply by cor-el 2 months ago

All pages blank in v114.1.1

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It… (read more)

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It may even have been when it started though I'm not sure about that.

Asked by Tim 5 months ago

Last reply by Paul 5 months ago

Constant outlook/hotmail accounts password request since thunderbird update

Since the last update of thunderbird the program keeps asking passwords over and over again from my multiple outlook/hotmail email accounts. Annoying and time consuming.… (read more)

Since the last update of thunderbird the program keeps asking passwords over and over again from my multiple outlook/hotmail email accounts. Annoying and time consuming. The settings are all ok.

Asked by rb_quebec 1 month ago

Last reply by Ron 1 month ago

Hyatt.com

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They ne… (read more)

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They never finish loading. I've turned off ad blockers, DuckDuckGo, and a few other add-ons to see if they're the issue, adjusted multiple other settings (proxy, etc.) and it makes no difference. This is becoming an issue with multiple websites in Firefox in recent weeks.


Fix your browser.

Asked by TheJoeGreene 5 months ago

Last reply by jonzn4SUSE 4 months ago

Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (read more)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 4 months ago

Last reply by Dropa 4 months ago

Thunderbird suggestion : render header before email body

Most times, I would not even notice, but twice today, I noticed that the email body rendered before the header (From:, To:, Subject:, buttons, etc). And in one email tha… (read more)

Most times, I would not even notice, but twice today, I noticed that the email body rendered before the header (From:, To:, Subject:, buttons, etc).

And in one email that arrived this morning, displayed no header until a considerable amount of time had passed. I suspect that there must have been some email content from the hosting server being reticent to arrive, or maybe not all, and it timed out.

Anyway, if there is a problem with the arriving email and content, it would look better if the header was there so that some action, other than closing the tab, could be actioned. Otherwise it looks like Thunderbird is not behaving correctly.

Even subsequent re-openings of the email show a significant delay. I kept a copy as an eml file, just in case.

Asked by compass_drg 4 months ago

Last reply by Mark Lang 2 months ago

Firefox crashes when I try to open it after update (version 120)

I have updated my Firefox on PC to the newest version available (version 120.0.0.8720 as of 24/11/23 00:30 UTC). Unfortunately whenever I try to open it, it loads a blank… (read more)

I have updated my Firefox on PC to the newest version available (version 120.0.0.8720 as of 24/11/23 00:30 UTC). Unfortunately whenever I try to open it, it loads a blank screen and then crashes, and brings up the crash reporter. This has happened every time I try and open Firefox, even during Troubleshoot mode. I have over 180+ tabs and thousands of bookmarks on my account that I do not want to lose (I have not used Refresh Firefox for this very reason) but if I can't even access them on my computer then what can I do?

Please help me, I want to know how to fix this and keep my tabs and history. I am desperate.

Asked by Andrew P. 1 week ago

Last reply by cor-el 1 week ago

Mozilla no longer works with my satellite modem!

I was on phone for a couple hours last night with my satellite provider HughesNet to figure out why nothing would stream. We never gt it figured out. Then, I tried anot… (read more)

I was on phone for a couple hours last night with my satellite provider HughesNet to figure out why nothing would stream. We never gt it figured out. Then, I tried another browser and it worked fine!

Ihave been becoming more and more disenchanted with Firefox this year. SOOOOOOO many problems, it makes my life harder. The only alternative is Google. Everything works with Google pretty much. BUT I HATE GOOGLE!! EVIL. So please fix firefox!

Asked by Krissy 3 months ago

Last reply by willjoe24421 3 months ago

New Mail Notification in taskbar??

Here's my problem: Is it really true that you can't get tell that a new email has arrived without opening the Inbox? I was in the process of migrating one of my email a… (read more)

Here's my problem: Is it really true that you can't get tell that a new email has arrived without opening the Inbox?

I was in the process of migrating one of my email addresses to TB to try it out. It's for an email account that I use a fair amount and was having problems with another email browser that I had tried, that developed a bug and gave error messages when trying to attach files. Figured I"d see if TB was a viable option.

I have searched through various threads and read about this problem and answers involving changing something in "CSS" whatever that is, but is this really the current state of affairs? Seems pretty basic. You may have been talking on the phone, going to the bathroom etc., and want to know if an email came in, you should be able to just look at the icon on the taskbar and see if there's anything new. Otherwise you may have to be clicking the icon 50 times a day to see if you have mail, and then getting tired of doing that and not knowing something came that you missed. I know you all know this. Just thought I'd spell out the problem.

Before I gave up on TB and looked for another option, I figured I ask the forum and see if there was something I was missing, which could certainly be the case.

Asked by fhoran1 5 months ago

Last reply by Matt 5 months ago

Firefox does not allow the display of the Windows Taskbar

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors… (read more)

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors and Firefox is on the second monitor it the toolbar is visible.

How can I stop this from occurring?

Asked by johnbeuke 2 months ago

Last reply by zeroknight 1 month ago

Can't send emails.

I can't send emails from my PC. "Paul" suggested that I find which is my e-mail service provider. My service provider is Telia. I hope this helps as I have been unable to… (read more)

I can't send emails from my PC. "Paul" suggested that I find which is my e-mail service provider. My service provider is Telia. I hope this helps as I have been unable to send emails for a week.

Asked by Jamesrsamec41 4 months ago

Last reply by david 4 months ago

e-mails in Inbox doubling

For a few years, the number of e-mails in my Inbox, doubled every so often. I just deleted thousands of duplicates. I had 9 copies of the same e-mails over and over again… (read more)

For a few years, the number of e-mails in my Inbox, doubled every so often. I just deleted thousands of duplicates. I had 9 copies of the same e-mails over and over again. I got the Inbox down to 4,7xx just the other day. Just now, without even being in Thunderbird, the program crashed. I closed it and restarted it and Now everything is doubled again and I have 9,xxx e-mails. This is not nice. What can I do to prevent this from happening?

Please help.

Asked by cjbbrussels 3 months ago

Last reply by Toad-Hall 3 months ago

Firefox uses large amounts of memory that bring everything to a halt

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one o… (read more)

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.

Asked by Sidiana 2 weeks ago

Last reply by cor-el 1 week ago