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Devtools inspector, right mouse click on menu, freezes Firefox.

Win 7 64 bit. Latest FF update, 96.0.2 Right mouse click on open page brings up menu box. Clicking on devtools inspector and screen grays out. FF locks up. ctrl-alt-del … (read more)

Win 7 64 bit. Latest FF update, 96.0.2 Right mouse click on open page brings up menu box. Clicking on devtools inspector and screen grays out. FF locks up. ctrl-alt-del and kill the process the only remedy

Asked by RyanT 2 days ago

Weird red logo showing in some websites on Firefox

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've alre… (read more)

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've already tried 4 antiviruses, 3 antimalware, and I've tried reinstalling the browser cleanly but the issue keeps happening. The other browsers (Chrome, Opera, Edge) are working just fine. The issue happens only on some websites and not at all of them. What should I do now? Thank you!

Asked by ligiaflg 3 days ago

Last reply by ligiaflg 2 days ago

Your system has run out of application memory

On a MacBook Air with MacOS Monterey 12.1, I use Firefox 96.0.2 and Thunderbird 91.5.0. I bought this MacBook in October 2021, with 16 GB of unified RAM and 1 TB of main … (read more)

On a MacBook Air with MacOS Monterey 12.1, I use Firefox 96.0.2 and Thunderbird 91.5.0. I bought this MacBook in October 2021, with 16 GB of unified RAM and 1 TB of main memory, of which 380 GB are available. Annoyingly, I get the message "Your system has run out of application memory." regularly, seriously interrupting my work, because I have to force quit Firefox and/or Thunderbird. This even happens about a day after restart.

In a typical instance, memory usage is: DeepL 67.7 MB Firefox 2.03 GB Preview 334.1 MB Thunderbird 907.4 MB Finder 75.0 MB

The answers I see on Mozilla Support do not solve my problem. In ~/Library/Application\ Support/Firefox/Profiles/aurrzm6j.default and in ~/Library/Caches/Firefox/Profiles/aurrzm6j.default, I see nothing whose name relates to Firefox.

After many and long telephone sessions with Apple Support, they conclude that my hardware, in particular the RAM module, is perfectly fine and the problem lies with lacking adaptation of the Mozilla software to the system I use.

My questions to Mozilla: Is this a known problem? Does it occur with other users as well? What is Mozilla's stand on Apple's assessment?

Sincerely, Joachim von zur Gathen

Asked by gathen 2 days ago

Cannot stream verizon tv on pc after recent firefox updates

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that tod… (read more)

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that today's update would fix this but it did not.

As suggested, I un-checked the DRM Content box but that did not resolve the issue. Nor did disabling the Widevine plug-in. When I did that, I receive the message, "You must enable DRM to play some audio or video on this page.. When I click the Enable DRM button, I see the same spinning red circle.

Since I have no issues watching Verizon TV on Chrome, this appears to be a Firefox/Widevine issue. Hopefully, it will be resolved shortly.

Asked by jddempsey88 4 days ago

Last reply by jddempsey88 2 days ago

Gmail integration problem please help

Hi, I hope someone can help me because I am about to lose my mind. I have two Gmail /IMAP accounts that I access through Thunderbird 91.5.0 (64-bit) on Windows 7 machine … (read more)

Hi, I hope someone can help me because I am about to lose my mind. I have two Gmail /IMAP accounts that I access through Thunderbird 91.5.0 (64-bit) on Windows 7 machine One of them is literally empty with no emails stored in gmail servers. That one is wrorking fine. The other one has around 500 emails on Gmail servers with multiple labels. This one is taking forever to sync with thunderbird: sending and receiving messages is taking forever. I have tried everything: Subscribing, unsubscribing, deleting thunderbird, reinstalling it, deleting profiles...nothing is helping. The problem started 3 days ago. I never had a single problem in the last 10+ years with this very setup. I will need to find a thunderbird alternative unless someone here can somehow help me. thank you very much.

Asked by rond056 6 days ago

Last reply by rond056 3 days ago

unable to connect to imap

I frequently get this error message preventing me getting mail or saying it can't keep a copy of a sent email. The problem doesn't persist but seems to cure itself. It a… (read more)

I frequently get this error message preventing me getting mail or saying it can't keep a copy of a sent email. The problem doesn't persist but seems to cure itself. It appeared to begin in late autumn 2021.

I am using Thunderbird 91.5.0 with Windows 10 21H2

I have tried reducing my Maximum number of server connections to cache from 5 to 3

I do not have any other computers or a smartphone

My broadband connection is branded "John Lewis" and supported by Plusnet

Asked by IanatHarrogate 4 days ago

Last reply by IanatHarrogate 3 days ago

some tabs crash after Firefox is inactive for a while

Okay, so let's say I open a tab, browse, and leave Firefox for a while. It probably goes into sleep mode or whatever. When I come back, it hangs while trying to load what… (read more)

Okay, so let's say I open a tab, browse, and leave Firefox for a while. It probably goes into sleep mode or whatever. When I come back, it hangs while trying to load whatever the foremost tab was, and if I try to put something new into the omnibar (a search or a URL, doesn't matter), it just shows a blank page and fails to load.

Sometimes I select other tabs and they do the same thing. The only surefire way to avoid this is to open a completely new tab.

It sounds like a small thing but it really slows down my "hold on lemme Google this" moments and is really annoying. Anyone recognize this issue and know why it happens?

Note, it seems particularly consistent with duckduckgo, but affects other sites too.

Asked by dmurray42 3 days ago

Last reply by dmurray42 3 days ago

Repeatedly crashes . but only on this machine.

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same d… (read more)

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same distros ( linux mint 20.3 ) radeon video cards , amd family cpu's This machine is AMD FX(tm)-6300 Six-Core Processor × 6 the video card atm is AMD PITCAIRN (DRM 2.50.0, 5.4.0-94-generic, LLVM 12.0.0) though i had the same crash issue with a nVidia graphics card. Memory is Corsair and the memtest86 reports no errors. This is where i get a bit lost. Memory issues or hardware defects might explain this but where's one to begin ? Trouble is , no other application ever crashes and it's rock solid. So is FF to point a finger at or something else ? That's the objective of me submitting this report. Try to find out what's really at fault here and fix it.

The crashes happen at all times. It can also be right at starting FF and never even reaching the main window. I tried with and without the --safe-mode and it's the same that also happens.

So i submitted one of the crash reports ID: 656264f4-7867-4c55-8b36-0637e0220114

The report can be found here : https://crash-stats.mozilla.org/report/index/656264f4-7867-4c55-8b36-0637e0220114

Since there's so many i hesitate to put them all up , there's dozens since the system reinstall yesterday , i reinstalled the whole OS again yesterday to try to get rid of the bug. Any help to solve this once and for all will be highly appreciated . :) thanks for reading

FuzzyTheBear

Asked by FuzzyTheBear 1 week ago

Last reply by FuzzyTheBear 4 days ago

Lost History after Crash

So while using FF, I think it was a combination of too many programs opened and too many tabs (and an old potato PC laptop) suddenly the whole display turned black probab… (read more)

So while using FF, I think it was a combination of too many programs opened and too many tabs (and an old potato PC laptop) suddenly the whole display turned black probably because of all those reasons, i waited a min but nothing, so i shut it down manually in order to restart it.

As i re opened firefox i finished the search that caused the "crash" i guess and only later i realized that all my history (an awful lot) is gone. Tried using an old Windows restore point of december but nothing. After i looked up that history is stored in the places.sqlite file i went into the profile folder and found a places.sqlite.corupt file. Does anyone know how can i repair it ?... Pleaseeee help me retrive my history. Thanks a lot.

Asked by Gianluk 4 days ago

Why is Firefox crashing over and over

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error me… (read more)

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error message. windows 10 firefox version 92

https://imgur.com/a/L0JnN4P

picture crash report

Asked by Dog3456 4 months ago

Last reply by Dog3456 4 days ago

no 2nd chance wrong pw

prior to 91.4.1 when mistyped a TB pw, it would present a form with 3 choices, one of which would allow me to enter it again. now it says "... unknown user name or bad pa… (read more)

prior to 91.4.1 when mistyped a TB pw, it would present a form with 3 choices, one of which would allow me to enter it again.

now it says "... unknown user name or bad password", when i click ok, it just goes away and i have to kill TB and start over.

i have 3 email accounts in TB so this means i have to type 6 passwords [3 for get and 3 for send] to recover from this one typo.

this seems to intermittent and more likely on one of the accounts.

what changed in 91.4.1 to cause this?

Asked by alk9 1 week ago

Last reply by alk9 4 days ago

Issues with groupwatch services

When I'm watching any groupwatch shows through hulu, prime, or disney+ the show constantly speeds up and slows down, I'm not sure what causes this but its been happening … (read more)

When I'm watching any groupwatch shows through hulu, prime, or disney+ the show constantly speeds up and slows down, I'm not sure what causes this but its been happening for years at this point.

Asked by alexcaputo312 5 days ago

Firefox is MUCH slower, even in safe mode, than other browsers

Firefox is MUCH slower, even in safe mode, than other browsers. The picture that shows a download speed of 223.44 Mbps is Chrome with all extensions enabled. The second … (read more)

Firefox is MUCH slower, even in safe mode, than other browsers. The picture that shows a download speed of 223.44 Mbps is Chrome with all extensions enabled. The second picture shows Firefox in Safe Mode with my internet security on pause. How do I fix?

Thanks.

Asked by SNY 5 days ago

Last reply by SNY 5 days ago

Thunderbird drops character from URL link in an email

I am running TBird 91.5.0 (64-bit) on a Windows 10 PC. I have recently encountered this problem: I received an email (account verification from Bitdefender) where a URL … (read more)

I am running TBird 91.5.0 (64-bit) on a Windows 10 PC.

I have recently encountered this problem: I received an email (account verification from Bitdefender) where a URL link contained in the email is invalid -- but the link in the mail when I view it via my ISP (Yahoo) is different and valid.

It seems that TBird is dropping the dot from "community.bitdefender.com" in the URL link.

Here are the original (Yahoo) and Tbird versions of the email link.

Copied from Yahoo:

https://login.bitdefender.com/validate?user_token=feed69b116c8c964b90e2369db80b5244830e61c&lang=en_US&redirect_url=https%3A%2F%2Fcommunity.bitdefender.com%2Fen%2Fentry%2Foauth2&check_pass=false&client_id=5ae91bdb444a3db04c701e2d4c7e2cac0ac81b7e

Copied from Tbird:

https://login.bitdefender.com/validate?user_token=feed69b116c8c964b90e2369db80b5244830e61c&lang=en_US&redirect_url=https%3A%2F%2Fcommunity.bitdefendercom%2Fen%2Fentry%2Foauth2&check_pass=false&client_id=5ae91bdb444a3db04c701e2d4c7e2cac0ac81b7e

I presume this is a Tbird bug (but perhaps someone can suggest something else I should be doing in my Tbird message handling or configuration). Can someone point me to how formally to report the bug, if that's indeed what it is?

Thanks, Rob L

Asked by rlindx 1 week ago

Last reply by rlindx 6 days ago

"Reply to" bug in Thunderbird 91.5.0 (32 bit) on Windows 7

I just updated my Thunderbird to 91.5.0 (32 bit) on Windows 7 last night. I now have a bug when I open an email in my inbox. It seems to open a draft email as if I am rep… (read more)

I just updated my Thunderbird to 91.5.0 (32 bit) on Windows 7 last night. I now have a bug when I open an email in my inbox. It seems to open a draft email as if I am replying to myself. Instead of being able to interact with links and elements normally, I am able to reformat all elements because it thinks I am in "write" mode sending a message to myself. It also displays an error message at the bottom: "A unique identity matching the From address was not found. The message will be sent using the current From field and setttings from identity [myname] <myemailaddress>." The only workaround to this is right clicking on the email in the inbox and opening email in new tab or window. It seems like other users might be having similar issues with this draft mode. If this is a bug, I would love it to be patched; if this is something I have done on my end, I would love to know what settings to adjust. Thanks!

Asked by Vinifera-0 6 days ago

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (read more)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Asked by ArneStockholm 1 week ago

Last reply by ArneStockholm 6 days ago

Slow page loading, and searching

I switched to Firefox from yandex browser recently on both desktop and android recently and have been really enjoying it, but pages on android 11 (galaxy a52) load very s… (read more)

I switched to Firefox from yandex browser recently on both desktop and android recently and have been really enjoying it, but pages on android 11 (galaxy a52) load very slow for some reason. It is much slower than yandex, and i find it weird, because it's the other way around on desktop, and i've heard good things about firefox's speed as well. Maybe the issue isn't in the browser. I run latest version of it, and tried google search and duck duck go. It was alright on google, still slower, but bearable. On ddg it's just barely working. The internet speed is fine, and i don't use any vpn or proxy. Speed remains slow both using wifi and cellular.

Asked by Rakhimberdiyev Tamerlan 1 week ago

Last reply by Rakhimberdiyev Tamerlan 6 days ago

Tryb prywatny/incognito i aktualizacja ff

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy je… (read more)

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy jest dostępna aktualizacja przeglądarki) ta nie ładuje się w ogóle (w znaczeniu próbuje niby coś załadować ale nic się nie dzieje - sprawdzone na kilku rozmaitych adresach), ze starych (wcześniej otwartych) można korzystać bez problemu. Pomaga dopiero ponowne uruchomienie liska znaczy aktualizacja i ponowne otwarcie linku w trybie prywatnym/incognito. (nie znalazło mi nic w bazie pomocy o tym - jak gdzieś już jest pytanie (z rozwiązaniem) to poproszę o namiary.

Asked by veana 6 days ago