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Unable to receive messages from pop.1and1.com on Thunderbird

Since 1/23/22, I have not been able to receive messages from pop.1and1.com on Thunderbird. I CAN receive messages if I use the IMAP interface. Far as I know, nothing ha… (read more)

Since 1/23/22, I have not been able to receive messages from pop.1and1.com on Thunderbird. I CAN receive messages if I use the IMAP interface. Far as I know, nothing has changed on either 1and1 or Thunderbird since that date. Can anyone help?

Thanks in advance!

Asked by senior_v 1 day ago

Thunderbird drops character from URL link in an email

I am running TBird 91.5.0 (64-bit) on a Windows 10 PC. I have recently encountered this problem: I received an email (account verification from Bitdefender) where a URL … (read more)

I am running TBird 91.5.0 (64-bit) on a Windows 10 PC.

I have recently encountered this problem: I received an email (account verification from Bitdefender) where a URL link contained in the email is invalid -- but the link in the mail when I view it via my ISP (Yahoo) is different and valid.

It seems that TBird is dropping the dot from "community.bitdefender.com" in the URL link.

Here are the original (Yahoo) and Tbird versions of the email link.

Copied from Yahoo:

https://login.bitdefender.com/validate?user_token=feed69b116c8c964b90e2369db80b5244830e61c&lang=en_US&redirect_url=https%3A%2F%2Fcommunity.bitdefender.com%2Fen%2Fentry%2Foauth2&check_pass=false&client_id=5ae91bdb444a3db04c701e2d4c7e2cac0ac81b7e

Copied from Tbird:

https://login.bitdefender.com/validate?user_token=feed69b116c8c964b90e2369db80b5244830e61c&lang=en_US&redirect_url=https%3A%2F%2Fcommunity.bitdefendercom%2Fen%2Fentry%2Foauth2&check_pass=false&client_id=5ae91bdb444a3db04c701e2d4c7e2cac0ac81b7e

I presume this is a Tbird bug (but perhaps someone can suggest something else I should be doing in my Tbird message handling or configuration). Can someone point me to how formally to report the bug, if that's indeed what it is?

Thanks, Rob L

Asked by rlindx 1 week ago

Last reply by rlindx 6 days ago

Your system has run out of application memory

On a MacBook Air with MacOS Monterey 12.1, I use Firefox 96.0.2 and Thunderbird 91.5.0. I bought this MacBook in October 2021, with 16 GB of unified RAM and 1 TB of main … (read more)

On a MacBook Air with MacOS Monterey 12.1, I use Firefox 96.0.2 and Thunderbird 91.5.0. I bought this MacBook in October 2021, with 16 GB of unified RAM and 1 TB of main memory, of which 380 GB are available. Annoyingly, I get the message "Your system has run out of application memory." regularly, seriously interrupting my work, because I have to force quit Firefox and/or Thunderbird. This even happens about a day after restart.

In a typical instance, memory usage is: DeepL 67.7 MB Firefox 2.03 GB Preview 334.1 MB Thunderbird 907.4 MB Finder 75.0 MB

The answers I see on Mozilla Support do not solve my problem. In ~/Library/Application\ Support/Firefox/Profiles/aurrzm6j.default and in ~/Library/Caches/Firefox/Profiles/aurrzm6j.default, I see nothing whose name relates to Firefox.

After many and long telephone sessions with Apple Support, they conclude that my hardware, in particular the RAM module, is perfectly fine and the problem lies with lacking adaptation of the Mozilla software to the system I use.

My questions to Mozilla: Is this a known problem? Does it occur with other users as well? What is Mozilla's stand on Apple's assessment?

Sincerely, Joachim von zur Gathen

Asked by gathen 3 days ago

videos not working, only Firefox - xiaomi note 8

Started tonight i cant play videos. On any website i have tried. In VERY rare instances they actually start. Like 1/150 tries just pressing reload tab. Android 11, rpa1.… (read more)

Started tonight i cant play videos. On any website i have tried. In VERY rare instances they actually start. Like 1/150 tries just pressing reload tab.

Android 11, rpa1.200.720.011 12.5.4.0 muiu 12, Xiaomi Redmi note 8 Pro

Tried clear cache Tried FF beta, Focus, Normal, Nightly Tried check permissions and switch disable ena. Tried with addons and without Tried HTTPS and http Tried Desktop mode , just black video bar loadin Tried Cellular and Wi-Fi and have good internet

Google Chrome works just fine which is odd? Is there any way manually reseting android FF settings in about:config. Any help is highly appreciated.

Asked by moz1lla 1 day ago

SMTP working on VPN, but not in LAN

Hi, I have trouble with sending emails from my gmail and outlook Office365(school account) accounts. I tried every solution from the support article ("Cannot send message… (read more)

Hi, I have trouble with sending emails from my gmail and outlook Office365(school account) accounts. I tried every solution from the support article ("Cannot send messages"). This problem only appears when I'm on my LAN, when I connected to VPN emails are sent. I tried to reinstall TB, remove and add accounts, control the settings for servers, but nothing works. Thanks for advices.

Asked by michalsvento.ml 2 days ago

Thunderbird - I need to click Get Messages twice in order to get them

Hi, When I first launch Thunderbird and click Get Messages nothing happens, even though I know that there are emails waiting to be downloaded. When I click Get Messages a… (read more)

Hi,

When I first launch Thunderbird and click Get Messages nothing happens, even though I know that there are emails waiting to be downloaded.

When I click Get Messages a second time, the emails do download.

I have the latest version Thunderbird 91.5.1 on the latest Windows 10 - all updated as of 26 JAN 2022.

Any ideas?

Asked by marktreut 1 day ago

Devtools inspector, right mouse click on menu, freezes Firefox.

Win 7 64 bit. Latest FF update, 96.0.2 Right mouse click on open page brings up menu box. Clicking on devtools inspector and screen grays out. FF locks up. ctrl-alt-del … (read more)

Win 7 64 bit. Latest FF update, 96.0.2 Right mouse click on open page brings up menu box. Clicking on devtools inspector and screen grays out. FF locks up. ctrl-alt-del and kill the process the only remedy

Asked by RyanT 2 days ago

Can't I await someone else to uncover the awry Add On first, before attempting myself?

Here are the facts of my case, now closed as duplicate. I just remembered that heretofore, Firefox has automatically disabled Add Ons that were amiss. Rather than action… (read more)

Here are the facts of my case, now closed as duplicate.

I just remembered that heretofore, Firefox has automatically disabled Add Ons that were amiss. Rather than action DrMoishe Pippik's bifurcation stopgap myself, can't I do nothing — and wait a week or two — if someone more technologically skillful deduces the astray Add On, and Firefox disables it?

Asked by Codidact.com 1 day ago

Regular crashes on Android

Hello, I'm a faithful user of Firefox on Android, trying to avoid Chrome as much as possible... but the experience has been generally awful, with Firefox crashing randoml… (read more)

Hello,

I'm a faithful user of Firefox on Android, trying to avoid Chrome as much as possible... but the experience has been generally awful, with Firefox crashing randomly about 3-4 times a day, with no clear pattern of what might be causing the crash. Here are a few links to the crash reports; there seem to be several different bugs, which makes it difficult to troubleshoot or report (e.g. to bugzilla): https://crash-stats.mozilla.org/report/index/b9ad11c4-aed5-45e9-8c3a-82f020220127 https://crash-stats.mozilla.org/report/index/df324f27-dca6-48f2-aa04-8d04f0220115 https://crash-stats.mozilla.org/report/index/7154a4f6-659c-4e95-bf7a-e44e90220123

If no one here has a better idea of what might be causing this, I suppose I'll have to go through opening bug reports for every one of those...

Asked by bornerdogge1 16 hours ago

Firefox hangs, trustd CPU usage soars (Mac)

Beginning yesterday after installing a set of fresh MacOS updates, Firefox is repeatedly hanging on my iMac. My computer CPU spins up and Activity Monitor tells me that t… (read more)

Beginning yesterday after installing a set of fresh MacOS updates, Firefox is repeatedly hanging on my iMac. My computer CPU spins up and Activity Monitor tells me that the process trustd is having a field day, up to 99% CPU usage. Then Firefox stops everything and in the middle of something basic like opening a search engine page or scrolling on an already-open page, I get a spinning rainbow ball of death and have to Force Quit from the taskbar several times before it closes.

Here is what I have tried to resolve:

  • Deleting and reinstalling
  • Troubleshooting mode
  • Downgrading to version 93.0
  • Stopping and restarting the trustd process from both Activity Monitor and from Terminal
  • Full deletion of all Firefox files from command line and installing 96.0.2.

The same problem keeps recurring. For reference, it's on a 2020 iMac running macOS Catalina (10.15.7), i9/16GB. My other machines are not affected. I have not yet upgraded to Big Sur or Monterrey on advice of workplace sysadmin.

Is anyone else seeing this issue with trustd? I am not seeing this problem with other software, just Firefox, but I can't figure out when Firefox calls trustd and what it asks it to do when it does.

Advice warmly welcome.

Asked by cyberlyra 9 hours ago

Adding a Trash folder to an account in Thunderbird

How do I add Trash folder to an account in Thunderbird??? When I try by right-clicking on the account or the inbox and enter the term "Trash", it won't add a Trash fold… (read more)

How do I add Trash folder to an account in Thunderbird??? When I try by right-clicking on the account or the inbox and enter the term "Trash", it won't add a Trash folder..

Asked by jack90 6 hours ago

My Thunderbird email suddenly stopped working- both incoming and sending

I have Thunderbird vers. 91.5.1 (32 bits) I am on Windows 10. My ISP verizon.net which is through aol. I can retrieve and send my mail there on the web interface. I do… (read more)

I have Thunderbird vers. 91.5.1 (32 bits) I am on Windows 10. My ISP verizon.net which is through aol. I can retrieve and send my mail there on the web interface. I don't have a firewall, Avast Free is my antivirus ( last update was December 8) One minute I was getting and sending messages through my desktop Thunderbird, and then it stopped working. I rebooted my computer and i still have the same problem. I had not made any changes to my account settings nor to my password.

How do I get someone to unblock what ever is preventing the flow of my thunderbird messages? This happened to me a few years ago and I was able to send a message to tech support and then in a day or 2 everything opened up again.

Asked by asotzsky 6 hours ago

The ability to download files suddenly stops working

In my settings I have enabled that FF asks me where to save files whenever I click on a download or choose 'save as'. This works... until it doesn't. For no reason and at… (read more)

In my settings I have enabled that FF asks me where to save files whenever I click on a download or choose 'save as'. This works... until it doesn't. For no reason and at random times Firefox stops asking me where I want to save downloads. It also doesn't download them automatically. It basically ignores any commands to 'save as' or download files like PDFs. The only thing that fixes the problem is restarting FF.

I'm on the latest macOS with the latest FF version, but this has also occurred on previous versions of FF.

Any suggestions?

Asked by info6880 23 hours ago

Last reply by info6880 4 hours ago

How can I stop some web pages from slowing down my Windows 10 computer?

Every so often I get a pop up message that says a web page is slowing down my computer. I don't understand how this happens nor how to stop it. Can some one please tell m… (read more)

Every so often I get a pop up message that says a web page is slowing down my computer. I don't understand how this happens nor how to stop it. Can some one please tell me? Keep in mind, I am truly technologically-challenged. Please reply as if you're talking to a smart 2 - 3 years old...seriously. Thank you for your time and consideration.

Asked by strshne420 4 hours ago

Cursor Dissapears

My cursor dissapears when I use some type of maps - FlightRadar, Booking. I've tried to run in troubleshoot mode already, disabled all add-ons, unchecked hardware acceler… (read more)

My cursor dissapears when I use some type of maps - FlightRadar, Booking. I've tried to run in troubleshoot mode already, disabled all add-ons, unchecked hardware acceleration, changed theme, disabled webrender, nothing works. I've also checked for latest graphic cards updates, everything is up to date. More suggestions someone? Thanks

Asked by tiagoraposo764 3 hours ago

Last reply by tiagoraposo764 2 hours ago

Firefox Internet connection

I start Firefox. It works fine for a time Then, out of the blue, it says I have no Internet connection But, every other browser works just fine If I restart Firefox, … (read more)

  • I start Firefox. It works fine for a time
  • Then, out of the blue, it says I have no Internet connection
  • But, every other browser works just fine
  • If I restart Firefox, it again works just fine, until it doesn't, again
  • It just started doing this a few days ago
  • I know everyone says this, but I didn't change anything other than the automatic update Firefox performed

Does anyone have a solution to this problem? Thanks.

Asked by letsdothis 12 hours ago

Last reply by letsdothis 28 minutes ago

Hardware Video Decoding not working for Intel Quick Sync Video (QSV) on Windows 11

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics: - I tested this on two separate PC - one laptop wi… (read more)

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics:

- I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191)

I have attached copies from about:support page below.

In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on.

Could someone help?

Asked by qwqdragon 7 hours ago

Last reply by qwqdragon 7 hours ago