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New folders created in Local Folders disappear on close and reopen

When I create a new folder in Local Folders, the new folder shows in the list and also appears in the local directory. However, if I close and then reopen TB, the newly c… (read more)

When I create a new folder in Local Folders, the new folder shows in the list and also appears in the local directory. However, if I close and then reopen TB, the newly created folder does not show in the list of folders in the Local Folder even though it still appears in the local directory, and I can see that the new folder contains data by the file size. I still have old sub-folders that I created some time ago available as normal in the Local Folder and I'm wondering if the issue may have been caused by switching from pop3 to imap a while ago as the folders I can still see were created prior to the change - but I'm guessing. Can anyone please suggest how to get the Local Folder to show the invisible folders within it after I restart? Thanks. I'm using version 115.9.0 (32-bit) on windows 10.

Asked by greg225 35 minutes ago

firefox will not open

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual … (read more)

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual browser. This issue does not occur with Chrome or DuckDuckGo, so it is not an issue with a Microsoft Family account. This issue is not related to missing or corrupted redist files, as I have installed all of the latest files there. I would like to switch to Firefox, as I use it on my phone.

https://youtu.be/YIS4MET6fys

^ this is a video of what happens.

Thank you for any help.

Asked by tcs 3 hours ago

size of mailbox directory on hard drive

Hi, my mailbox on the server is set to 5Gb. However the size of the IMAP directory of this mailbox on my hard disc is almost 22Gb. Sometimes I occured the situation that… (read more)

Hi, my mailbox on the server is set to 5Gb. However the size of the IMAP directory of this mailbox on my hard disc is almost 22Gb. Sometimes I occured the situation that the mailbox's size on server lik 500Mb the IMAP catalogue took 80Gb of disk space. What might be the reason. Using 'cleaning' option does not help. Any thoughts? Mirek

Asked by mirek1 3 hours ago

Frequent short freezes TB 115.9.0

I am currently using TB 115.9.0 (64 bit) but this problem has existed for a number of recent versions. I have a similar second machine with the same setup and version, s… (read more)

I am currently using TB 115.9.0 (64 bit) but this problem has existed for a number of recent versions. I have a similar second machine with the same setup and version, same email accounts, and this does not occur so the problem is specific to this machine.

Many times when moving or deleting emails TB freezes up and becomes unresponsive for 5-10 seconds. For example I will delete a spam email and then I can't do anything with TB at all (everything else in Windows 10 works fine during this period and I can for example browse in FF). There is no indication of any problem. I tried compacting and repairing every folder and nothing changed. A while back someone suggested I delete some index file and I did that, it took a couple of days for TB to re-index everything, but the problem persisted through that.

This is very annoying as I get a lot of spam and also file a lot of emails into folders and this really slows me down, having to keep trying to click on something and drag until it works etc.

Any suggestions would be appreciated.

Asked by PeterG 10 hours ago

Thunderbird slow to send or receive email

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But… (read more)

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But it does not.

I am using a fresh snap install of 115.9.0 on a fresh Ubuntu 24.04, with calendars disabled.

This is what happens:

  • When checking or sending mail, Thunderbird spins up a single CPU core for 130 seconds.
  • The CPU core spins only if Thunderbird is on foreground (not if in background or minimized).
  • I can see on the Network Monitor that until 130 seconds have elapsed no network request are made.
  • After 130 seconds of waiting, some requests to google are made and mail is actually checked in a couple of seconds.

Seems that Thunderbird waits for something that never happens, and actually checks mail only after something times out.

How can I fix this? Do you have any suggestion of what to try?

Regards,

José

Asked by José Micó 16 hours ago

editing text

When I finish typing something either into the search bar, YouTube, YouTube studio, really anywhere, I have a hard time editing it. The best way for me to explain it is … (read more)

When I finish typing something either into the search bar, YouTube, YouTube studio, really anywhere, I have a hard time editing it.

The best way for me to explain it is to show you:

Before edit: Firefox is the best browser, hands down.

After editing: Firefox is ntheot best browser, hands down

What I meant to say: Firefox is not the best browser, hands down.

When I went to add the "not", I selected the place right before the "t" for "the" and began typing. All of a sudden it freaked out and did what you see.

This seems to happen no matter if I am in desktop mode or not. Also, this is even worse when trying to type on YouTube studio to edit the title and description.

"All_I_Need_Is_You_exported_0"

This is the default title that I get on a video. See how there are multiple underscores? When I go to delete them by selecting the spot right in front of them and then add a space to keep the gap, it often completely removes the word to the right of where I am adding the space. This doesn't happen as often, but what happens everytime is when I try to add text to the beginning.

For example:

Before editing: "All I need Is You"

After editing: "Lecrae - I need is you"

What I meant to say "Lecrae - All I Need Is You"

It has this issue when I select the beginning. There is no way to not have the problem because there is no empty space between the beginning and in this case "All".

Asked by Sage Blue Music - Official 21 hours ago

receiving problem

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorit… (read more)

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorithm(s).'

Asked by mmealing 1 day ago

Hyperlinks in Thunderbird messages have stopped working

Hyperlinks in Thunderbird (115.9.0 64 bit) running on Ubuntu 22.04.4-LTS have quit working overnight. Too my knowledge nothing changed. I have followed all the steps in… (read more)

Hyperlinks in Thunderbird (115.9.0 64 bit) running on Ubuntu 22.04.4-LTS have quit working overnight. Too my knowledge nothing changed. I have followed all the steps in the document "Hyperlinks in messages not working" with no luck. 1) My default browser was Chrome. Changed to FireFox. No Luck. Changed back no luck. 2) Check that no application is specified for HTTP content can not be followed No Preferences option exists under the menu in my version of Thunderbird. Checked in settings found nothing matching the description. 3) Checked for incorrect preferences. Used config editor. Their is no Reset option for the settings. Found the referenced setting. Switched from True to False and then back again, hoping the might reset it. No Luck 4) Switched to Safe mode from the Help menu. No luck.

New to Linux, just set this system up 2 months ago. Migrated my Windows Thunderbird database without issue and it was working fine until this morning.

In need of suggestions. If uninstalling is going to be required, I need to be able to do it a way that does not lose my historical email records or my cardbook address book of 1000 names.

Thanks

Asked by hesmith1029 1 day ago

Can't open attachments that I attach to emails I'm creating, but can open them when I receive emails from others.

I have Thunderbird v 115.9.0 running on two PCs (one with Windows 10 the other with Windows 11). On both computers I can no longer open attachments that I attach to email… (read more)

I have Thunderbird v 115.9.0 running on two PCs (one with Windows 10 the other with Windows 11). On both computers I can no longer open attachments that I attach to emails I'm creating, like I used to. So for instance, if I'm sending someone a PDF or JPG file, and I attache it and want to open the file and double check it before sending, I can't do that. Doesn't work if I right click on it and say "open" or if I double click on it. However if I save it to my Drafts folder first, then I can open the attachments. Likewise I can open the attachments from the Sent folder. And I have no problems opening these types of files when someone sends them to me.

I have Acrobat Reader Pro set to open PDFs, and Photoshop set to open JPGs, and I double checked the settings, and have re-enabled those as the default programs in T-bird's Settings/General/Files and Attachment section.

Any advice on how to fix this?

Asked by Studly 1 day ago

Sound

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't … (read more)

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't know how to correct it

Asked by Druiddhubh 1 day ago

Browser stops loading web pages

Often times a tab will no longer load links or URLs entered in the search bar. You enter a URL and nothing happens. This can happen on any web site. The Android device ma… (read more)

Often times a tab will no longer load links or URLs entered in the search bar. You enter a URL and nothing happens. This can happen on any web site. The Android device may have been in standby for a while.

Workarounds found: - Close the app and restart it - Open a new tab

Asked by Mitja 1 day ago

Individual attachment size sendable by SMTP via Thunderbird

I often forward spam emails to the Anti-Phishing Working Group (APWG) in my fight against phishing. I always do so in attachment format, as APWG requests. However, if any… (read more)

I often forward spam emails to the Anti-Phishing Working Group (APWG) in my fight against phishing. I always do so in attachment format, as APWG requests. However, if any individual attachment spam exceeds about 150K (give or take a few K's), the whole message gets rejected due to a (very) old SMTP (RFC2821) protocol limiting line length (998 relevant characters) within the message as measured by carriage return/line feed (CRLF). I think the rule is delineated as 4.5.3.1 within RFC. I can still forward such messages as attachments via Gmail, and I believe Yahoo, but not if I use Thunderbird as a suite to send. Is this a deficiency on Thunderbird's part, a bug, or something they intentionally have in place? And is there a workaround-?

Asked by Lt. Commander Data 1 day ago

Broken theme when enter the app after day/night theme switch

In Firefox my theme is followed after the system theme, but there is a problem. My system theme automatically switches between day/night and after such switch I open Fire… (read more)

In Firefox my theme is followed after the system theme, but there is a problem. My system theme automatically switches between day/night and after such switch I open Firefox app, it has broken colors everywhere, until I close the app and reopen it again.

Asked by viktorrr.garmashov 1 day ago

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 1 day ago

Email with attachments outgoing server times out

When I send email with an attachment (not very large attachment) it takes forever and then I eventually get a message back that the out going server has timed out and the… (read more)

When I send email with an attachment (not very large attachment) it takes forever and then I eventually get a message back that the out going server has timed out and the message is then automatically saved in my Draft folder. However, it seems the message and attachment are actually sent and received by the recipient. Is the system not recognizing that the message is complete and just stays in the send mode until the server times out?

Asked by dan305 2 days ago

Enter button does not load the page (closing all tabs needed)

Sometimes, when I type a search query or a page address and hit enter, nothing happens, the keyboard is closed and nothing more happens - a blank page - no loading or any… (read more)

Sometimes, when I type a search query or a page address and hit enter, nothing happens, the keyboard is closed and nothing more happens - a blank page - no loading or anything (the same applies when you try to type a page URL).

I use the latest Firefox (124) on Sony Xperia 5IV.

I could attach a video but unfortunately only images are supported.

Asked by michal26 2 days ago

Auto-Reply Mode Problem

Suddenly, when I click (left or right mouse click same issue) on a message in my inbox it automatically opens the msg in "reply mode". Never did that before. When I loo… (read more)

Suddenly, when I click (left or right mouse click same issue) on a message in my inbox it automatically opens the msg in "reply mode". Never did that before. When I look at the options "Edit Draft Message" is highlighted at the top of the pop-up options list. Have to select "Open Message in New Window" to read the message. NEVER had to do this before. To my knowledge, I have changed nothing! How can I turn this annoying "feature" off.

Can't show a screen print of the error or pop-up options screen!

Thank you for any advise.

Greg

Asked by Glospreys 2 days ago