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I am unable to open a specific website in Firefox. It opens on other browsers and on other PCs.

I'm a D&D player and am attempting to open this website from my primary PC in Firefox. https://tools.goblinist.com/5enc It will open from the same PC in Chrome & … (read more)

I'm a D&D player and am attempting to open this website from my primary PC in Firefox. https://tools.goblinist.com/5enc

It will open from the same PC in Chrome & Edge. It will open on my phone (safari). It will open on my other PC in Firefox, Chrome & Edge.

I tried everything I could find in this old thread: https://support.mozilla.org/en-US/questions/1290042 -I restarted firefox -I restarted PC -I clicked on forget this site -I have cleared cache, cookies & site data. -I have run the latest update from Malwarebytes (nothing found) -I deleted the cookies.sqlite file (no other cookies files found) -Running in Firefox safe mode made no difference -I have no extensions or addons installed -Theme is the default light theme

Any other suggestions?

Asked by patricksnorton 2 days ago

Last reply by patricksnorton 11 hours ago

Slow scrolling of account pane on thunderbird 91 and 92b1 [win10]

Hello, I am facing a weird issue with my Thunderbird installation. When I am moving up and down my mouse on the account pane on the right of Thunderbird, the app gets slo… (read more)

Hello,

I am facing a weird issue with my Thunderbird installation. When I am moving up and down my mouse on the account pane on the right of Thunderbird, the app gets slow and increases cpu usage to 80%+. I have tried disabling indexing and hardware acceleration but these didn't solve the issue. I also installed 92b1 version but the problem continues. On the 78th version there was no issue like this. Here I have attached a gif to represent the problem.


PS.: If you see a 50%+ on the utilization on the taskbar on the beginning it is because I was running a gif recorder to make the above animation. It usually runs between 20 - 30 % but when I am trying to select an account to thunderbird it jumps to 89%.

IMAP access to Gmail is very slow

When accessing my Gmail account with Thunderbird, using IMAP, the progress has become glacially slow. It sometimes takes minutes between steps (sending login information,… (read more)

When accessing my Gmail account with Thunderbird, using IMAP, the progress has become glacially slow. It sometimes takes minutes between steps (sending login information, opening folder, downloading messages) with the whirling blue circle going the whole time. Sending mail goes quickly but the program often times out trying to copy the sent mail to Gmail's sent mail folder. When I access Gmail with a browser I often find extra emails in both folders (and in the "all mail" folder) that I deleted in Thunderbird but the delete command apparently didn't make it to Gmail.

I've tried rebuilding the mailboxes by right-clicking on the mailbox, selecting "properties" and "repair folder." When I do this to all the Gmail folders, this sometimes speeds up the communication, but not always, and never for very long. The problem always returns within a few hours.

I've tried deleting the MSF files from my profile, to no avail.

I've tried restarting with add-ons disabled, to no avail.

I've compacted all my Gmail folders, to no avail.

I've disabled anti-virus checking of the Thunderbird profile folder, to no avail.

This is happening with two different instances of Thunderbird on two different platforms (one Mac, one Windows), and both copies of Thunderbird do IMAP just fine with a non-Gmail account, so I think it's unlikely that this is a problem on my end. Has Google changed something about their IMAP protocol recently? I've been having this problem for about two weeks now. At first it was restricted to the copying of sent emails into Gmail's "sent mail" folder, but in the last five or six days it has been slow with nearly every operation.

The mailboxes in question are nearly empty. I keep them trimmed to fewer than 100 emails in "all mail" and less than 30 in the inbox.

This is the same email account that I've been accessing with Thunderbird for years, and as far as I know I didn't change anything on my end. I didn't install any new software and made no changes to the settings. Things just gradually slowed down until now they're painfully slow.

Any suggestions will be much appreciated. Especially from someone who has already faced and solved this problem!

Asked by j.oltion 2 weeks ago

Last reply by j.oltion 1 day ago

'New Folder' option under InBox

Each time I create a 'New Folder' under InBox, the new folder does not appear unless Thunderbird is terminated then restarted. This was first noticed when attempting to m… (read more)

Each time I create a 'New Folder' under InBox, the new folder does not appear unless Thunderbird is terminated then restarted. This was first noticed when attempting to make a filter, and moving a message to the newly created folder; the folder was not listed as an option. Checking under the InBox an sure enough the folder was not there. Terminated Thunderbird, then restated, checked under InBox and the folder was there. Was then able to successfully create the new filter.

Asked by xytsrm 4 days ago

Last reply by xytsrm 4 days ago

Google Products Failing on Firefox

For about a month, google products on firefox randomly stop working. - I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle unti… (read more)

For about a month, google products on firefox randomly stop working.

- I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle until eventually it goes to network protocol error.

- Google search randomly does not work at all in the url/search bar, and once it doesn't work the tab is useless. Putting in another URL and hitting enter it appears to have loaded but of course nothing has changed.

- I have no extensions installed.

Asked by katherine.ranieri 2 months ago

Last reply by katherine.ranieri 2 days ago

Firefox 92 hangs every time I right click on a string

Hello, I just upgraded to firefox 92. When I right click on a string I wrote such as : "zaiuryezoyhdsofh" with spell check enabled, Firefox hangs for minutes and my CPU i… (read more)

Hello,

I just upgraded to firefox 92. When I right click on a string I wrote such as : "zaiuryezoyhdsofh" with spell check enabled, Firefox hangs for minutes and my CPU is 100%. It happens only on a string and on every websites, even google search.

I'm able to reproduce in safe mode, but FF doesn't want to crash so no report.

System : Debian Buster 10.

Asked by Quentin 4 days ago

Last reply by Quentin 2 days ago

Emails

Hi There, I have had a problem for over a week now to no avail i can't seem to retrieve any of my emails and i don't know why as i have used Thunderbird for years without… (read more)

Hi There, I have had a problem for over a week now to no avail i can't seem to retrieve any of my emails and i don't know why as i have used Thunderbird for years without a problem until now, i hope you can find me a solution as i have tried everything and there ain't much help out there on how to solve this issue:

"The RETR command did not succeed. Error retrieving a message. Mail server mail.btinternet.com responded: no such message."

Thanks Mark

Asked by djmarco65242 1 day ago

Last reply by djmarco65242 16 hours ago

Thunderbird won't start in Windows 7 - tried many help steps already

My Thunderbird won't open in Windows 7 Pro after installing new RAM. I have tried many of the suggestions I found such as removing the parent.lock file and deleting the … (read more)

My Thunderbird won't open in Windows 7 Pro after installing new RAM. I have tried many of the suggestions I found such as removing the parent.lock file and deleting the Windows cached profile for Thunderbird. I also cannot get it to start in Safe Mode.

I have also cleared the cache and removed browser add-ons in Firefox, and checked my anti-virus (Norton) it does not appear to be blocking Thunderbird. I also used the LockHunter program and it says nothing is locking Thunderbird.

I don't know what else to look at. However I am not a techie, and am not sure I could follow many other steps myself.

Can someone help me?

Thank you!

Asked by pvbeachbum1 1 week ago

Last reply by pvbeachbum1 1 day ago

Firefox not launching at all

Hey so I have had this problem for a while and haven't been bothered to report it but wanting to go back to Firefox I'm still having this same problem. I cannot get the b… (read more)

Hey so I have had this problem for a while and haven't been bothered to report it but wanting to go back to Firefox I'm still having this same problem.

I cannot get the browser open at all.

I've tried all the steps on already existing guides.

One thing that I noticed was after I wiped my PC I downloaded Firefox and it was working fine, But as soon as I entered my email into the windows email app it instantly closed? Not sure if it has something to do with the Mail app or what, but would be greatly appreciated if anyone could help!

Asked by Scopess 5 days ago

Last reply by Scopess 4 days ago

Junk folder is not emptied.

I have Thunderbird installed, at the moment 78.14. I have two accounts active. In both accounts I have TB to delete mail form the Junk folder after one(1) day. It does in… (read more)

I have Thunderbird installed, at the moment 78.14. I have two accounts active. In both accounts I have TB to delete mail form the Junk folder after one(1) day. It does in one of the two accounts and not in the other. Whatever I try, it won't work. Can anyone point me in the right direction to solve this? Regards,

Wim Kreuger

Asked by Wim Kreuger 4 days ago

Last reply by Wim Kreuger 4 days ago

Not Responding Error

Why does it seem like every time Thunderbird is updated, the program runs like crap? I get an Not Responding error each time I try to download mail, open mail or move bet… (read more)

Why does it seem like every time Thunderbird is updated, the program runs like crap? I get an Not Responding error each time I try to download mail, open mail or move between folders. It takes forever to do anything. Thank you.


Tim

Asked by tchaffee1 5 days ago

Last reply by tchaffee1 2 days ago

does firefox require 'warming up' ??

Every single time I load F/F (especially for the first time) it takes So long to start When its started and I click on (example) on a desktop shortcut it takes so long t… (read more)

Every single time I load F/F (especially for the first time) it takes So long to start When its started and I click on (example) on a desktop shortcut it takes so long to load After about 5 mins of going slow (like warming up) it then starts to go normal speed. I have tried all suggestions on googles...still the same Start FF ...goes so slow, and gets faster as the minutes go by

Asked by malasacoffee@gmail.com 1 day ago

Last reply by malasacoffee@gmail.com 16 hours ago

Page won't hard refresh

I've got a problem with one page not wanting to hard refresh. All the other pages on the site works fine, but when I enter the specific page, it jumps back to my old prof… (read more)

I've got a problem with one page not wanting to hard refresh. All the other pages on the site works fine, but when I enter the specific page, it jumps back to my old profile picture and won't show the data that was gone when that version excisted.

I've tried shift + refresh, I've tried deleting firefox, roll back firefox, the only thing I can't seem to do is delete everything in firefox and then log in at new to see if that fixes the problem. Not sure if it's a tool or if I have to go manually into the folders to do that, but I got a lot of info on here so was hoping that would be the last possible solution.

Asked by annchristin86 3 days ago

Last reply by annchristin86 3 days ago

Performance issue in current version 91.1.0

I am using Thunderbird on Linux (Arch and Manjaro, 64bit) with several IMAP accounts for a couple of years. I recently updated version 78.14 to 91.1.0 (btw, why this huge… (read more)

I am using Thunderbird on Linux (Arch and Manjaro, 64bit) with several IMAP accounts for a couple of years. I recently updated version 78.14 to 91.1.0 (btw, why this huge jump in verson number?)

The new version is VERY sluggish, almost unuseable. Browsing in emails, browsing in the folder pane, shifting of emails to folders, is extremly slow, a pain. Anyone else experiencing this? They broke Thunderbird. I also have issues with some meeting invitations sent by the GMail app on Android which open the wrong window when clicked upon.

Hasn't this version been tested before release?? This is really bad.

I will either downgrade to the old version or look for another solution.

Asked by HotblackDesiato 18 hours ago

Last reply by HotblackDesiato 1 hour ago

When I turn on windows 10, takes a long time to connect with google

When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, … (read more)

When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, Yahoo, Bing. This has been happening for about three weeks. I've deleted History and cleared the cache but it doesn't prevent the same thing from happening. What else should I do?

Asked by collisharris 1 day ago

Last reply by collisharris 11 hours ago

78.13.0esr (64-bit) on RHEL Workstation - problem with watching videos

I am running Red Hat Linux Workstation with Gnome3. In Firefox i have an issue with watching video streaming and videos in general (Youtube, Webex, Company's livestream e… (read more)

I am running Red Hat Linux Workstation with Gnome3. In Firefox i have an issue with watching video streaming and videos in general (Youtube, Webex, Company's livestream events). Video starts normally and after some time (up to 1 minute) - video just stops but audio continues. I already refreshed Firefox, did a cleanup of cookies but nothing changed. I also tried to disable hardware acceleration, also nothing changes. I tried different browser and it works perfectly in Chrome. Really want to have my Firefox to be only one browser I use so i would like to fix it.

Asked by tomasz.sulek 3 days ago

Last reply by tomasz.sulek 2 days ago

"Open with" stopped working, only "download" is possible for downloadable files.

A few months ago, probably after FF update, the "open with" stopped working, only download is possible. Particularly, simple url links fail to "open with" including readi… (read more)

A few months ago, probably after FF update, the "open with" stopped working, only download is possible.

Particularly, simple url links fail to "open with" including reading with firefox itself. I can not open PDFs, outer program links. Only a few PDF links are opened at specially crafted websites. Probably those are sites with on-site defined MIME or allowing the PDF contents being pre-cashed.

In all the other cases where the file being opened should be pre-downloaded with FF downloader, it fails to download. The same file is downloaded easily when choosing "save as"

I guess, the problem may be in the "downloader" part only, since other online contents are displayed, i.e. streamed, or stored in cache without problems.

Asked by Hale_JP 2 months ago

Last reply by Hale_JP 2 days ago

Server mail.server.com has disconnected. The server may have gone down...

A few weeks ago I started noticing the following error notification every time Thunderbird checks for email or I send an email: "Server mail.server.com has disconnected.… (read more)

A few weeks ago I started noticing the following error notification every time Thunderbird checks for email or I send an email:

"Server mail.server.com has disconnected. The server may have gone down or there might be a network problem."

The "mail.server.com" in question is my OLD mail server. I migrated to a different one a year ago. It's now defunct. I went through my settings and all incoming servers are set to the new server, as are all my SMTP server settings. I can't find anywhere in my settings that could be hanging on to the old server hostname.

And my mail seems to work. I can send mail, receive mail, or at least I'm unaware if I'm not receiving any. Spam certainly gets through. And these notifications only started up very recently. The mail server changes were made a year ago.

Any idea what's going on? I'm currently running Thunderbird 78.8.1 (64-bit) on a Ubuntu 20.04.1 LTS system.

Thank you.

Asked by jeffrey16 3 days ago

Last reply by jeffrey16 3 days ago