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Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 1 week ago

Last reply by info4851 2 days ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 1 month ago

Last reply by Rhys 8 hours ago

Moving Message Launches Web Browser

Whenever I move an e-mail message in Thunderbird from my Inbox (which is IMAP) to a local folder, the Firefox Web browser immediately opens up with the next message from … (read more)

Whenever I move an e-mail message in Thunderbird from my Inbox (which is IMAP) to a local folder, the Firefox Web browser immediately opens up with the next message from my Inbox loaded in it. I've been using Thunderbird and Firefox for many years, but this problem just started recently. (In case it helps: If I move an e-mail from the Inbox to another IMAP folder, there's no problem. It's only when I move it to a local folder.)

Asked by marty22 1 week ago

Last reply by marty22 10 hours ago

Myriad of Problems (since last update?)

Thunderbird has become dysfunctional, I think since the last update. I’ve been using Thunderbird for many years, with an Earthlink account, set to POP3 server. Currently,… (read more)

Thunderbird has become dysfunctional, I think since the last update. I’ve been using Thunderbird for many years, with an Earthlink account, set to POP3 server. Currently, I am using it on my iMac with Mojave 10.14.6. The first symptom that I encountered was being unable to Send emails. Then, I discovered that I couldn’t download emails. Later, to my surprise, it downloaded the latest emails from Earthlink, but all of that email was still on the Earthlink server.

I changed the Earthlink password because I was afraid it was defaulting to IMAP, which I don’t want. But I haven't been able to enter the new password in Thunderbird. I can hardly do anything without getting the spinning ball, and the application freezing. I have to Force Quit to try again, but the same thing happens. Furthermore, I have discovered that the Earthlink account is duplicated under Account Settings. I have absolutely no clue how that happened!

Loading the program and selecting About Thunderbird brings up nothing, so I can’t tell you the version I am using. The Earthlink account is not my only account in Thunderbird. If I have to reinstall the application, would I have to set up all of those accounts all over again?

I have archived emails going back to 1998, when I used Netscape. Most under Local, but some in the Earthlink account that I was using for downloading emails. Yes, my Thunderbird library (libraries?) is/are backed up. But I’m afraid to delete things from within Thunderbird.

Asked by NY2LA 3 weeks ago

Last reply by NY2LA 12 hours ago

Lockwise

Hello Since today I cannot login to the passwords with the masterpassword! I have written down the password on a paper and I could login in every day. There is no message… (read more)

Hello

Since today I cannot login to the passwords with the masterpassword! I have written down the password on a paper and I could login in every day. There is no message error and it comes always the same Login Window!

How can I set it? about:config  ? Thanks for your help.

Toni

Asked by tzk 4 days ago

Last reply by tzk 3 days ago

Firefox History Manipulation

Greetings. Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the sam… (read more)

Greetings.

Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the same page. I read that Google addressed this issue with Chrome a while back, but I don't find anything about a fix for Firefox. Is there one?

Thank in advance. Bill

Asked by firefox181 4 days ago

Last reply by firefox181 4 days ago

Incomplete downloads

I have problems downloading podcasts (mp3 files). Downloading seems to start, but wont finish, i only get a small part of the file and then it fails. What could be causin… (read more)

I have problems downloading podcasts (mp3 files). Downloading seems to start, but wont finish, i only get a small part of the file and then it fails. What could be causing this?

Asked by rojak7 1 month ago

Last reply by rojak7 6 days ago

Extremely disappointed! Firefox forgot all my tabs although I carefully configured the opposite!

I installed Firefox on a MacBook Pro 13" (Mid 2012) with MacOS 10.15.7 Catalina. Before closing Firefox for the first time, I carefully opened settings and ticked "Restor… (read more)

I installed Firefox on a MacBook Pro 13" (Mid 2012) with MacOS 10.15.7 Catalina. Before closing Firefox for the first time, I carefully opened settings and ticked "Restore previous session", under "Start" on the "General" settings page. But when I opened Firefox again, there were no tabs, just a "Welcome screen" as if it was the first time ever I use Firefox! This is extremely disappointing! I am really shocked! I had never thought that Firefox would screw me like this! I have been using Firefox on Windows and Ubuntu for many many years! I can add that it is Firefox 85.0.2. And now it updated itself to 86.0.

Asked by Henrik R. 3 days ago

Last reply by Henrik R. 1 day ago

Poor font handling in Thunderbird

Hello TBird people, I honestly can't tell if this is an off-shoot of the recent update(s) but I have had a remarkably bad time with font handling in the program, which I … (read more)

Hello TBird people,

I honestly can't tell if this is an off-shoot of the recent update(s) but I have had a remarkably bad time with font handling in the program, which I had not before.

This issue is that the display font of a Compose window (as in if I'm replying to a msg or composing a new one) is remarkably small. Too small to comfortably read. I thought I found the solution by adjusting the font size, but then found out from copied replies back to me, and comments from correspondents, that the font that was going out in my emails was gigantic ("old-man fonts"). At one point I looked on my screen at a reply back to me and a compose window layered on top and there were three totally different font sizes displayed, when all I want is ONE readable font. (Image attached)

Making matters worse is the confusing set of options, including one area with sizes in pixel and another in "small, medium", etc.

My current fix for this is that when I write something new, I magnify the window with Crtl-+ (Ctrl-mouse-wheel-up, actually) and have a good size to read, and then it appears to send normally. What a dumb thing to have to do every time. The issue seems to be, simply, that the compose windows *display* smaller than the rest of the program.

Any fixes that don't create other problems? Thanks

~ Jon

Asked by JonSzanto 4 days ago

Last reply by JonSzanto 4 days ago

Firefox is throttling speed

Hello, I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. T… (read more)

Hello,

I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. The installer blamed it on my PC's network card. But I just ran the same speed test with Microsoft Edge 64-bit, and I was able to get past 600mbps. So clearly, this problem is isolated to Firefox.

I am using the latest Firefox 32-bit. I have no addons installed. I am running Firefox on Windows 7.

After typing this post, I thought the 32-bit Firefox was probably causing the issue, so I installed the Firefox 64-bit, and the speed increased by 50mbps to 250mbps.

Thank you.

Asked by thirdyellow 2 days ago

Last reply by thirdyellow 19 minutes ago

Secure Connection Failed

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be ve… (read more)

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

Learn more…

for several pages I try to open recently on my laptop. I can open them on my phone. On of these pages was open an the tab was accidentally closed (cat) and now I cannot get past this message, except on my phone. I need to be able to open them on my laptop. 

Can anyone help? I have already contacted one site in particular who said there were no problems on their end.

Thank you.

Asked by jokool13 3 days ago

Last reply by jokool13 2 days ago

Firefox doesn't connect unless I restart browser

Whenever I turn off my wifi or if I lose connection, the browser stops working after I resume connection. It won't connect to any site. I have to restart the browser and… (read more)

Whenever I turn off my wifi or if I lose connection, the browser stops working after I resume connection. It won't connect to any site. I have to restart the browser and then it works fine. I have this problem on both the desktop and laptop. Win 7 and Win 10. How can I fix this?

Disable Firefox Disk Cache Completely

Hello, I recently purchased a SSD and I am using it. I was shocked to see that my SSD's TBW was 800GB in just 2 months whereas I never write any big files and then I real… (read more)

Hello, I recently purchased a SSD and I am using it. I was shocked to see that my SSD's TBW was 800GB in just 2 months whereas I never write any big files and then I realize that Firefox was eating my TBW and I have disabled some features in "about:config".

Those features are: browser.cache.disk.enable = false browser.cache.disk_cache_ssl = false browser.cache.memory.enable = true


But disabling those things did not helped me. I am trying to save my TBW. I want Firefox to never write anything in my SSD. I want to disable cache forever. I want Firefox to store all cache in Memory. I know it will take more internet bandwidth but no problem for me.

Can I tweak these settings in about:config?

browser.cache.disk.capacity = 0 or 1 (Not use if 0 means unlimited or disable in Firefox so I am using 1 and please tell me how what does 0 does) browser.cache.disk.content_type_media_limit = 0 or 1 (Not sure what this is) browser.cache.disk.enable = false browser.cache.disk.free_space_hard_limit = 0 or 1 browser.cache.disk.free_space_soft_limit = 0 or 1 browser.cache.disk.max_chunks_memory_usage = 0 or 1 browser.cache.disk.max_entry_size = 0 or 1 browser.cache.disk.max_priority_chunks_memory_usage = 0 or 1 (Not sure what this is) browser.cache.disk.metadata_memory_limit = 0 or 1 (Not sure what this is) browser.cache.disk.preload_chunk_count = 0 or 1 browser.cache.disk.smart_size.enabled = false browser.cache.disk_cache_ssl = false browser.cache.offline.capacity = 1 browser.cache.offline.enable = false browser.cache.offline.storage.enable = false

Can I create a new setting like browser.cache.disk.disable = true?

Asked by The Most Honourable 19 hours ago

Last reply by The Most Honourable 2 hours ago

New Mails are only show when clicking a directory

Hello. First of all, I was already searching an found this question (https://support.mozilla.org/en-US/questions/1285465). It seems to be exactly my problem, but it is a… (read more)

Hello. First of all, I was already searching an found this question (https://support.mozilla.org/en-US/questions/1285465). It seems to be exactly my problem, but it is archived, so I had to open a new one.

I am using Sieve Filter, this is why some new mails are sorted into direcotries via the server, before I even start Thunderbird.

I read in the other questions, that this has to be an issue regarding the VPN, Anti-Virus Software. This is why I have set up the same account in Apple Mail, with the same Settings. In Apple Mail I don't have this issue. New mails show up in their directory without clicking the directory.

Does anyone have an idea, how to find the problem? For me it seems to be a bug on showing new mail. Maybe the new mails are there, but Thunderbird has a problem in showing them?

Thanks for your help and kind regards.

Asked by Phytoras 2 days ago

Last reply by Phytoras 1 day ago

Tabs randomly crashing

Some tabs crash at random. Cannot reproduce at will. Started happening ever since I've upgraded to a Ryzen 3600 CPU. RAM with the XMP profile passes the entire 2 hour-lon… (read more)

Some tabs crash at random. Cannot reproduce at will. Started happening ever since I've upgraded to a Ryzen 3600 CPU. RAM with the XMP profile passes the entire 2 hour-long 4 -pass Memtest86 without errors.

The crashes happen on all versions of stable Firefox and on Firefox Developer's Edition. They also occur if there are <10 tabs open as well as 100 tabs open. I have 5-6 very common extensions on FF stable (Bitwarden, Gesturefy, uBlock Origin, Facebook Container, Open Tabs Next to Current, Wikiwand, and the Stream Detector), but not a single extension installed on FF DE and still it crashes too.

Some of many crash logs: bp-87b13e5c-1bc5-4f68-864b-95d6b0210227 bp-1751032b-df93-404e-822f-c13020210227 bp-e7840772-f24e-439b-b56b-ca8c50210227 bp-629bbf6d-b007-4b4a-8b76-b2d5e0210227 bp-dd9c0c07-61bf-44a4-b5a6-9f4170210227 bp-07cf5b11-39c5-4802-a448-7e6920210227 bp-97139c27-1633-4bab-a876-1bc030210227

These are all just from today, and these are not even all of today's crashes.

System details: AMD Ryzen 3600 16GB DDR4-3200 RAM (XMP profile 2) MBO MSI B450 Tomahawk (latest Beta Bios v7C02v1H3 - happened also with stable BIOS, so I put the latest BIOS on if there are possible BIOS<-->RAM problems but still crashes remain) Nvidia GTX 1070Ti (driver v461.72) Windows 10 Pro 20H2 v19042.804

Any idea what's causing this?

Asked by chillstreem 11 hours ago

Last reply by chillstreem 8 hours ago

pid and tab

hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to… (read more)

hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to suggest an option that shows the CPU and up/down usage when the mouse stays over a tab? or is there a soft or plugin to do that? thx

Asked by moijdik 3 days ago

Last reply by moijdik 3 days ago

Proxy Settings

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - ever… (read more)

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - every time I start firefox new, it is set to "auto-detect proxy setting for this network" and I have no internet. Also with disabled vpn connection - i have to set the proxy setting to "no proxy" or "use system proxy settings" who sets the setting default to "auto-detect ..."? why is this not working in home-office

Asked by stefan.luik 1 week ago

Last reply by stefan.luik 5 days ago

Not possible To open any website -

Hello dear supporters, Since a few Days I cannot reach any website. Or sometimes Websites Doesn’t load completely and get stucked. Or sometimes there is a reduced layou… (read more)

Hello dear supporters,

Since a few Days I cannot reach any website. Or sometimes Websites Doesn’t load completely and get stucked. Or sometimes there is a reduced layout loading on the websites I want to go to _ more like in html mode.

different errores occur Browsing with Firefox:

SSL_ERROR_HANDSHAKE_FAILURE_ALERT SSL_ERROR_BAD_MAC_READ The wlan connection is stable - as in can Go in the Internet with other devices.

And the problem also occurs with other browers . Additional Info: (Also the Connection to the email servers communicates a problem with SSL: Failed to send the message. SSL has received an entry with invalid message authentication code. The settings for smtp.1and1.de must be corrected. ... then Every once in a while I can send messages )

Could you please help me to fix the problem with Firefox as I am in home office, like many of us, and working gets difficult like this.

Thank you Silvia

Asked by w.silvia 5 days ago

Last reply by w.silvia 5 days ago

datepicker

Datepicker displays date yyyy-mm-dd in Firefox 85.0.2 but fails in 86.0 left image is 86, right image is 85 $ uname -a Linux jcn 5.4.0-66-generic #74-Ubuntu SMP Wed Jan 2… (read more)

Datepicker displays date yyyy-mm-dd in Firefox 85.0.2 but fails in 86.0

left image is 86, right image is 85

$ uname -a Linux jcn 5.4.0-66-generic #74-Ubuntu SMP Wed Jan 27 22:54:38 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

$ lsb_release -a No LSB modules are available. Distributor ID: Linuxmint Description: Linux Mint 20.1 Release: 20.1 Codename: ulyssa

Asked by Jack Cahn 2 days ago

Last reply by Jack Cahn 1 day ago