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Firefox fills disk space to 0 bytes few times a day

Hello! I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the lates… (read more)

Hello!

I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the latest 20H2 version with all updates installed). It’s worth to mention that I’ve been using Firefox like 15 years and never had an issue like this before.

Firefox just fills up system drive completely (50+GB to 0 bytes remaining) few times a day under active usage. It happens randomly and I can’t identify the reason. I also can’t find any actual files saved on disk because it seems to be related to NTFS cache. I’ve tried disabling the following settings with no success:

browser.cache.disk.enable cached-web-content_cached-web-content browser.cache.memory.enable browser.cache.disk.smart_size.enabled

And couldn’t find any solution unfortunately. I usually have 2 windows opened ("common" and private) with 10 to 30 tabs each which is not much at all for i7/16GB I believe. This problem is extremely annoying and seriously affects SSD life so I'd really appreciate if someone would help me to resolve it. Thanks in advance!

Asked by eqall 1 week ago

Last reply by eqall 7 hours ago

Firefox not working after update.

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will loa… (read more)

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will load. I had a second browser, and even after removing and reloading firefox, the problem remained.

Asked by carship 1 week ago

Last reply by carship 6 days ago

mail.com and 123-reg servers inconsistent connection on Thunderbird

I have been using Thunderbird for mail for a couple of years with Wondonws 10 but now am having trouble with it. After a restart of the PC everything works. I can send an… (read more)

I have been using Thunderbird for mail for a couple of years with Wondonws 10 but now am having trouble with it. After a restart of the PC everything works. I can send and recieve email on all four accounts I have set up on TB (two IMAP and two POP), but after about half an hour things start to go wrong. I will not be able to send email via one or all of the servers or receive email. I get a timeout message. All the account settings are correct. I have tried all sorts of things like turning off mail fetching on the IMAP accounts, and someone suggested Chrome was interfering with something so that got uninstalled. I've checked connections to the ISP and that's all fine. But I am now at a loss at what to do. I'd really like to continue with TB but losing patience now. Here ios the troubleshooting readout:

 Application Basics
   Name: Thunderbird
   Version: 78.8.0
   Build ID: 20210217204255
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.8.0
   OS: Windows_NT 10.0
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
             Disabled
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mailhost.zen.co.uk:995, SSL, passwordCleartext
     OUTGOING: , mailhost.zen.co.uk:587, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) imap.123-reg.co.uk:993, SSL, passwordCleartext
     OUTGOING: , smtp.123-reg.co.uk:465, SSL, passwordCleartext, true
   account4:
     INCOMING: account4, , (imap) imap.mail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.mail.com:587, alwaysSTARTTLS, passwordCleartext, true
   account6:
     INCOMING: account6, , (pop3) mailhost.zen.co.uk:995, SSL, passwordCleartext
     OUTGOING: , mailhost.zen.co.uk:587, alwaysSTARTTLS, passwordCleartext, true
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
 Extensions
     Name
     Version
     Enabled
     ID
       Amazon.co.uk
       1.1
       true
       amazon@search.mozilla.org
       Bing
       1.0
       true
       bing@search.mozilla.org
       Chambers (UK)
       1.0
       true
       chambers-en-GB@search.mozilla.org
       DuckDuckGo
       1.0
       true
       ddg@search.mozilla.org
       Google
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: Direct3D 11 (Advanced Layers)
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000989b)

EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 460 Direct3D11 vs_5_0 ps_5_0)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.6c72b64f910d)
     WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000989b)

EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 460 Direct3D11 vs_5_0 ps_5_0)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.6c72b64f910d)
     WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Off Main Thread Painting Enabled: true
     Off Main Thread Painting Worker Count: 3
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.804)
     GPU #1
     Active: Yes
     Description: NVIDIA GeForce GTX 460
     Vendor ID: 0x10de
     Device ID: 0x0e22
     Driver Version: 23.21.13.9135
     Driver Date: 3-23-2018
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll
     Subsys ID: 00000000
     RAM: 1024
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureContentBackend: direct2d 1.1
     AzureFallbackCanvasBackend: skia
     CMSOutputProfile: 10148 bytes, too large
     Display0: 1920x1080@60Hz
     DisplayCount: 1
     ClearType Parameters: Gamma: 2.2 Pixel Structure: BGR ClearType Level: 50 Enhanced Contrast: 200
     Decision Log
     GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
     WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-gpu-process by runtime: GPU Process is disabled
     WEBRENDER_QUALIFIED: denied by env: Not on allowlist
     WEBRENDER_COMPOSITOR: unavailable by runtime: No DirectComposition usage
     WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature
     WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): 80.97ms (6.34)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Internal AUX Jack (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Speakers (ASUS Xonar DS Audio Device)
       PCI\VEN_13F6&DEV_8788&SUBSYS_838E1043&REV_00\4&1af465a6&0&38A4
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Headphones (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Internal AUX Jack (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Line (THR5)
       USB\VID_0499&PID_1506\5&104b4e52&0&1
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Realtek Digital Output (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Speakers (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Internal AUX Jack (THR5)
       USB\VID_0499&PID_1506\5&104b4e52&0&1
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Digital Audio (S/PDIF) (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Speakers (ASUS Xonar DS Audio Device)
       PCI\VEN_13F6&DEV_8788&SUBSYS_838E1043&REV_00\4&1af465a6&0&38A4
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Media Capabilities
     Enumerate database
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Rear Pink In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Center (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Wave (ASUS Xonar DS Audio Device)
       PCI\VEN_13F6&DEV_8788&SUBSYS_838E1043&REV_00\4&1af465a6&0&38A4
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       133 - 441
       Microphone (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Line In (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
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       None
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       default: 48000, support: 48000 - 48000
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       None
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       default: 0, support: 0 - 0
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       None
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       default: 48000, support: 48000 - 48000
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       default: 44100, support: 44100 - 44100
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       HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003\4&1579f913&0&0001
       Disabled
       None
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       default: 0, support: 0 - 0
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       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
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       default: 0, support: 0 - 0
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       Rear (Realtek High Definition Audio)
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       Disabled
       None
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       0
       default: 0, support: 0 - 0
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       Rear Blue In (Realtek High Definition Audio)
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       default: 0, support: 0 - 0
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Asked by junkmale 1 day ago

Last reply by junkmale 1 day ago

"Unable to save your message as a draft." "Sending of the message failed."

For a very long time I have not been able to save any messages to drafts. See attached. The routine updates along the way have not solved the problem. I don't recall when… (read more)

For a very long time I have not been able to save any messages to drafts. See attached. The routine updates along the way have not solved the problem. I don't recall when or what may have been happeniong when this first started. I have just ignored it and carried on. Emails otherwise are sent/received as normal. I have tried repairing the drafts folder to no avail. This is an imap server. I did raise the issue with the service provider to no avail. I am technically proficient to fault find but just need some pointers as to where and what to look at/for.

Tks, Mark

========
 Application Basics
   Name: Thunderbird
   Version: 78.7.1
   Build ID: 20210203182138
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.7.1
   OS: Windows_NT 10.0
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
             Disabled
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   Enterprise Policies: Inactive
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   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
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   account2:
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   account4:
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 Security Software
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     Antispyware:
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 Graphics
     Features
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     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f004)

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     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Off Main Thread Painting Enabled: true
     Off Main Thread Painting Worker Count: 4
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     Description: NVIDIA GeForce GTX 460
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     Driver Version: 23.21.13.9135
     Driver Date: 3-23-2018
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumd.dll
     Subsys ID: 080110b0
     RAM: 1024
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureContentBackend: direct2d 1.1
     AzureFallbackCanvasBackend: skia
     CMSOutputProfile: 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
     Display0: 1920x1080@60Hz
     Display1: 1920x1200@59Hz
     DisplayCount: 2
     ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
     Decision Log
     GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
     WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-gpu-process by runtime: GPU Process is disabled
     WEBRENDER_QUALIFIED: denied by env: Not on allowlist
     WEBRENDER_COMPOSITOR: unavailable by runtime: No DirectComposition usage
     WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature
     WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       SyncMaster (NVIDIA High Definition Audio)
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Realtek Digital Output (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       DELL S3221QS (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&3a797a03&0&0101
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Realtek Digital Output(Optical) (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Media Capabilities
     Enumerate database
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Front (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear Blue In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear Black In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Front Pink In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Realtek Digital Input (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       CD Audio (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Microphone (HD Pro Webcam C920)
       USB\VID_046D&PID_0892&MI_02\6&2e089e98&0&0002
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 16000, support: 16000 - 16000
       0 - 0
       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Subwoofer (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Rear Grey In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       CD Audio (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear Orange In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Rear Pink In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Front Green In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 48000, support: 48000 - 48000
       0 - 0
       Rear Green In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Center (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Side (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000\4&730555e&0&0201
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
 Important Modified Preferences
   accessibility.lastLoadDate: 1541668210
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 854126
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.smart_size_cached_value: 358400
   browser.cache.disk.smart_size.first_run: false
   browser.cache.disk.smart_size.use_old_max: false
   browser.cache.disk.telemetry_report_ID: 1
   browser.search.region: GB
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 78.7.1
   font.internaluseonly.changed: true
   font.minimum-size.x-western: 18
   font.name.monospace.el: Consolas
   font.name.monospace.tr: Consolas
   font.name.monospace.x-baltic: Consolas
   font.name.monospace.x-central-euro: Consolas
   font.name.monospace.x-cyrillic: Consolas
   font.name.monospace.x-unicode: Consolas
   font.name.monospace.x-western: Consolas
   font.name.sans-serif.el: Calibri
   font.name.sans-serif.tr: Calibri
   font.name.sans-serif.x-baltic: Calibri
   font.name.sans-serif.x-central-euro: Calibri
   font.name.sans-serif.x-cyrillic: Calibri
   font.name.sans-serif.x-unicode: Calibri
   font.name.sans-serif.x-western: Calibri
   font.name.serif.el: Cambria
   font.name.serif.tr: Cambria
   font.name.serif.x-baltic: Cambria
   font.name.serif.x-central-euro: Cambria
   font.name.serif.x-cyrillic: Cambria
   font.name.serif.x-unicode: Cambria
   font.name.serif.x-western: Cambria
   font.size.fixed.el: 14
   font.size.fixed.tr: 14
   font.size.fixed.x-baltic: 14
   font.size.fixed.x-central-euro: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.el: 17
   font.size.variable.tr: 17
   font.size.variable.x-baltic: 17
   font.size.variable.x-central-euro: 17
   font.size.variable.x-cyrillic: 17
   font.size.variable.x-unicode: 17
   font.size.variable.x-western: 22
   gfx.crash-guard.d3d11layers.appVersion: 78.7.1
   gfx.crash-guard.d3d11layers.deviceID: 0x0e22
   gfx.crash-guard.d3d11layers.driverVersion: 23.21.13.9135
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d11video.appVersion: 60.9.0
   gfx.crash-guard.d3d11video.deviceID: 0x0e22
   gfx.crash-guard.d3d11video.driverVersion: 23.21.13.9135
   gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d11video: 2
   gfx.crash-guard.status.d3d9video: 2
   gfx.crash-guard.status.glcontext: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 78.7.1
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x0e22
   gfx.crash-guard.wmfvpxvideo.driverVersion: 23.21.13.9135
   gfx.direct3d.last_used_feature_level_idx: 0
   idle.lastDailyNotification: 1614894921
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.cookieBehavior: 3
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   places.database.lastMaintenance: 1614545380
   places.history.expiration.transient_current_max_pages: 124436
   plugin.disable_full_page_plugin_for_types: application/pdf
   plugin.flash.lastmod_hi: 371
   plugin.flash.lastmod_lo: -546781467
   plugin.importedState: true
   plugins.update.notifyUser: true
   print.print_printer: Lexmark C530 PS (MS)
   privacy.donottrackheader.enabled: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.OCSP.disable_button.managecrl: false
   security.remote_settings.crlite_filters.checked: 1614894506
   security.remote_settings.intermediates.checked: 1614894506
   security.sandbox.content.tempDirSuffix: {308b2512-218b-410e-a52c-0d91093bdbd2}
   security.sandbox.plugin.tempDirSuffix: {366dda4e-5772-4dfa-8c9e-44751cf2daaf}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1612975834
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
   dom.ipc.processCount.webIsolated: 1
   fission.autostart: false
 Places Database
 Accessibility
   Activated: true
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator: UNKNOWN|
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.25.1
     4.25.1
     NSS
     3.53.1
     3.53.1
     NSSSMIME
     3.53.1
     3.53.1
     NSSSSL
     3.53.1
     3.53.1
     NSSUTIL
     3.53.1
     3.53.1
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
 Startup Cache
   Disk Cache Path: C:\Users\mark\AppData\Local\Thunderbird\Profiles\hlvczesi.default\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: false
   Wrote to Disk Cache: false
 Internationalisation & Localisation
     Application Settings
     Requested Locales: ["en-GB"]
     Available Locales: ["en-GB","en-US"]
     App Locales: ["en-GB","en-US"]
     Regional Preferences: ["en-GB"]
     Default Locale: "en-GB"
     Operating System
     System Locales: ["en-GB"]
     Regional Preferences: ["en-GB"]
====================================

Asked by markjam 4 days ago

Last reply by markjam 1 day ago

downloads

Hello, Is this the end of firefox for me? I am a chess fan and download chessgames from this site. I log in on the chessbase site and OK. But suddenly this doesn't work a… (read more)

Hello, Is this the end of firefox for me? I am a chess fan and download chessgames from this site. I log in on the chessbase site and OK. But suddenly this doesn't work anymore!! Strange because with microsoft edge it works!! Greetings harry

Asked by harry.cattoir 4 days ago

Last reply by harry.cattoir 4 days ago

firefox crash ubuntu 18.04

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter… (read more)

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter GUI will open. If I attempt to run it from the terminal in safe mode, the following error message appears in the console ExceptionHandler::GenerateDump cloned child 21529 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

This is the content of the most recent file in ~/.mozilla/firefox/Crash Reports/pending


{"AdapterDeviceID":"0x0166","AdapterDriverVendor":"mesa/i965","AdapterDriverVersion":"20.0.8.0","AdapterVendorID":"0x8086","AvailablePageFile":"0","AvailablePhysicalMemory":"122281984","AvailableSwapMemory":"1374183424","AvailableVirtualMemory":"1683070976","BuildID":"20210222142601","CrashTime":"1614523618","DesktopEnvironment":"gnome","EMCheckCompatibility":"true","FramePoisonBase":"9223372036600930304","FramePoisonSize":"4096","InstallTime":"1614417559","IsWayland":"0","IsWaylandDRM":"0","MozCrashReason":"OOB","Notes":"Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"1","SecondsSinceLastCrash":"10","ServerURL":"https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=86.0&buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7f212ff74000","code_id":"1e756486b2b98ce1a7aaf89f21df80a87ae917ae","debug_file":"libxul.so","debug_id":"8664751EB9B2E18CA7AAF89F21DF80A80","end_addr":"0x7f21384f3000","filename":"libxul.so","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7f2135a23a0b","module_index":0,"trust":"context"},{"ip":"0x7f2134e1fa7e","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1614523616","TelemetryClientId":"eedb5a75-0b05-48d7-9f0b-e0ff7d7a1bef","TelemetryServerURL":"https://incoming.telemetry.mozilla.org","TelemetrySessionId":"54d80b9d-456a-4e17-9863-807eb6a296b8","ThreadIdNameMapping":"9568:\"IPC I/O Parent\",9569:\"Timer\",9570:\"Netlink Monitor\",9571:\"Socket Thread\",9572:\"Permission\",9575:\"JS Watchdog\",9576:\"JS Helper\",9578:\"JS Helper\",9579:\"JS Helper\",9577:\"JS Helper\",9587:\"Cache2 I/O\",9588:\"Cookie\",9589:\"StreamTrans #1\",9591:\"DOM Worker\",9593:\"IPDL Background\",9594:\"StreamTrans #2\",9605:\"StreamTrans #3\",9614:\"QuotaManager IO\",9629:\"IndexedDB #1\",9701:\"Worker Launcher\",9755:\"SoftwareVsyncThread\",9756:\"Compositor\",","TotalPageFile":"5408432128","TotalPhysicalMemory":"4028993536","UptimeTS":"1.39140296","Vendor":"Mozilla","Version":"86.0"}

What can I do to get fireworks working again?

Best wishes,

Will

Asked by william23b 1 week ago

Last reply by william23b 11 hours ago

Proxy Settings

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - ever… (read more)

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - every time I start firefox new, it is set to "auto-detect proxy setting for this network" and I have no internet. Also with disabled vpn connection - i have to set the proxy setting to "no proxy" or "use system proxy settings" who sets the setting default to "auto-detect ..."? why is this not working in home-office

Asked by stefan.luik 2 weeks ago

Last reply by stefan.luik 5 days ago

Login isssues

Hi, I'm having login issues on a website. I use Firefox for my browser. I have a couple of add-ons and VPN. I have disabled them but it still does not work. I have tried … (read more)

Hi, I'm having login issues on a website. I use Firefox for my browser. I have a couple of add-ons and VPN. I have disabled them but it still does not work. I have tried Safari with no VPN and no joy there either. I have cleared all cookies, cache history, put tracking protection at standard and cleared cookies from the Profile Folder (read the article on Mozilla about this issue). I have taken Firewall off Mac and tried it withiut VPN. Still nothing. I have checked my ipad without vpn. I can login on that on Firefox (without vpn) but I want to use my macbook if possible.

It's strange because I managed to log in on the website first time no problem and then I logged out and back in again and it wouldn't accept the password change. it's for a course and the people organising it have reset the initial password again but I still can't log in (they can do it with my username as they have sent me a video showing me they can and saying that it must be my end).

I have previously had a login problem with another website with a 403 error but that works without vpn. This doesn't.

Any help would be greatly appreciated.

Asked by pmavp2gsap4ma 1 week ago

Last reply by pmavp2gsap4ma 6 days ago

Getting RETR error message (can't download emails)

I have a TELSTRA account with several mailboxes. One of those is now generating an RETR message (no such message). Thunderbird is trying to download a number of messages … (read more)

I have a TELSTRA account with several mailboxes. One of those is now generating an RETR message (no such message). Thunderbird is trying to download a number of messages but when I check through the webmail connection there are NO messages)

Asked by laurie.biddulph 1 week ago

Last reply by laurie.biddulph 6 days ago

"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowin… (read more)

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

Asked by Sprinkles91 5 days ago

Last reply by Sprinkles91 58 minutes ago

Youtube 360° videos have purple/green tint

Anytime I try to play a YouTube video that is recorded in 360° it has a purple/green tint to it. When I try the same with Safari this does not occur, how do I fix this? … (read more)

Anytime I try to play a YouTube video that is recorded in 360° it has a purple/green tint to it. When I try the same with Safari this does not occur, how do I fix this?

Asked by Stratos 6 days ago

Last reply by Stratos 6 days ago

A website is slowing down your browser error message

I only get "A website is slowing down your browser..." message when on MSN.com. This only started recently. I have cleared cache, history, etc. - nothing helps. Is there … (read more)

I only get "A website is slowing down your browser..." message when on MSN.com. This only started recently. I have cleared cache, history, etc. - nothing helps. Is there a fix? (Other than not going on MSN?) Thank you for any help.

Asked by lynniedear 5 days ago

Last reply by lynniedear 1 day ago

Select command errors

Hi. I am having problems with "Select Command is not valid in this state" errors on Thunderbird. Sky is my ISP so I have a sky.com email account. Thunderbird opens withou… (read more)

Hi. I am having problems with "Select Command is not valid in this state" errors on Thunderbird. Sky is my ISP so I have a sky.com email account. Thunderbird opens without any of my folders showing and shows the error. I switch to Safe Mode and after a bit of fiddling the folders repopulate. I still get the error showing up whilst using Safe Mode. I have to shut down and restart a few times before it works. I am using a brand new install on a brand new computer. I had the same problem on my old machine so it is not a clash with other software. I have searched through the net and have changed my password as suggested and a few other things no luck . I would appreciate any help that you can provide.

Asked by parry-a3 9 hours ago

Last reply by parry-a3 7 hours ago

TB compact seemingly fails with incorrect savings amount (win10)

Hi, I have TB 78.4.0 32-bit and am holding at that version until some add-ons are updated. Ever since upgrading to the 7x version of TB, folder compacting does not seem t… (read more)

Hi,

I have TB 78.4.0 32-bit and am holding at that version until some add-ons are updated. Ever since upgrading to the 7x version of TB, folder compacting does not seem to work. I have the option checked to compact when it would save 250MB. What happens is that I delete a message, TB prompts me to compact, I say yes, it tries to compact, and then the next time I delete a message it prompts me to compact again.

Not only does the amount of space it claims I will save by compacting unchanged on subsequent prompts, but over the months it continues to get larger - right now it says I will save over 1GB. It makes no difference if I have it prompt me or just compact automatically.

When I click on compact I have tried switching away and doing something else for an hour or two to make sure I'm not interrupting it somehow, so I don't think it's that.

What I have noticed is that it seems to start compacting local folders, and then gets "interrupted" by attempting to purge my main Yahoo IMAP account (all the others are gmail). It'll say something like "Compacting Local Folders: Trash" and then suddenly the status bar switches midway to logging into the IMAP, it attempts to purge the IMAP inbox, and then it figures it's done and quits after checking the IMAP folders. It doesn't continue/resume the local folder compacting. I'm pretty sure it thinks it's finished, since it says that compacting is complete and I've saved 1.2 GB, and then 5 minutes later when I delete a message it tells me that I need to compact to save 1.2 GB of space and the same thing starts all over again.

I've tried right-clicking on individual mail folders to compact them one by one from the menu, but that appears to do nothing - it doesn't even try to compact.

Does anyone have any ideas on how I can get compacting to work again?

Thanks!

Asked by gateway7 3 days ago

Last reply by gateway7 3 days ago

Websites load slowly on Firefox

I've been having the problem of websites loading slowly on Firefox for a few days now. Firefox itself loads quickly, but opening Youtube for example takes a very long tim… (read more)

I've been having the problem of websites loading slowly on Firefox for a few days now. Firefox itself loads quickly, but opening Youtube for example takes a very long time.

I have this problem since I have a new internet line, yet this is most likely not the problem, since on chrome this problem does not occur.

As a solution I have cleaned firefox and even clean reinstalled it. However, the problem still occurs. I suspect that this is a problem related to my profile. Even opening it without addons does nothing.

Any ideas?

Asked by JLN 5 days ago

Last reply by JLN 1 day ago

Graphical Corruption on ubuntu 18.04

I was using my browser just fine until today. Whenever i open it, the whole window becomes corrupted. Its impossible to read the screen when its in that state. However, w… (read more)

I was using my browser just fine until today. Whenever i open it, the whole window becomes corrupted. Its impossible to read the screen when its in that state. However, when i open it on safe mode, the screen its just fine. No corruption or anything. I already cleared the startup cache, closed tabs and checked for updates and nothing seems to work. I installed the snap version of firefox from ubuntu software and its just as corrupted as the integrated one. Please i need help. Here's the log from normal mode and safe mode

Asked by spartan_099_halo 1 week ago

Last reply by spartan_099_halo 6 days ago

Pasting a table from LibreOffice results in email characters set irremediably set to extra-small

I'm not sure of where I shall submit this, which looks more like a bug report. Anyway : - compose an e.mail in Thunderbird 78.7.1 (64-bit) - nothing special about formats… (read more)

I'm not sure of where I shall submit this, which looks more like a bug report. Anyway :

- compose an e.mail in Thunderbird 78.7.1 (64-bit) - nothing special about formats - copy part of a sheet from LibreOffice Calc (nothing special there either, plain default formating) - paste in said e.mail => the characters in the whole e.mail are now ridiculously small. There seems to be no way to bring them back to a usable size. The menu "Format/Size" says "Medium" as if nothing happened.

When exported as HTML, the <style> tag contains the attibute font-size:x-small.

Works every time.

Asked by eric.viala 2 days ago

Last reply by eric.viala 1 day ago

Firefox 84 - twitter/firefox get slower over time after reinstallation

Hi everyone, I'm on w7-64. I updated to FF86, and there were obvious problems with it, so I installed 84. Works fine, except that now I'm noticing twitter and facebook … (read more)

Hi everyone,

I'm on w7-64. I updated to FF86, and there were obvious problems with it, so I installed 84. Works fine, except that now I'm noticing twitter and facebook get slower over time. I didn't notice that before reinstallation of 84.

I just created a new profile and refreshed. Will monitor. But what is the usual issue when firefox is doing this? Basically its not releasing memory correct?

I tried useing Firemin (https://www.rizonesoft.com/downloads/firemin/), and there was a noticable difference with twitter and firefox. But I'd rather just fix the issue instead of using a bandaid if I can.

During the reinstallation of FF84, I did delete a few registry entries (I followed a page like this to do it (https://www.tenforums.com/browsers-email/164280-remove-firefox-completely-then-reinstall.html)). But I don't know how that could effect releasing memory.

I'll keep you updated, but does anyone have any insight?

Thanks!

Asked by info4851 4 days ago

Last reply by info4851 4 days ago

Import Logins from a csv file

Hi, My old install of Mint Mate 19.3 worked flawlessly until the recent FF upgrade to version 86. Then after the upgrade it would crash but only when I logged out or rebo… (read more)

Hi,

My old install of Mint Mate 19.3 worked flawlessly until the recent FF upgrade to version 86. Then after the upgrade it would crash but only when I logged out or rebooted the OS. Hence I hadn't noticed an issue for a while. The crash happened also using firefox --safe-mode from the command line. Deleting profiles and restarting - crash. Uninstalling FF and re-installing - crash. So I bit the bullet and wiped my drive and installed Mint Mate 20.1

I imported my bookmarks and Imported my logins from a csv file and all worked until I logged out/rebooted and again FF crashed. I dug out a spare HDD and did a clean install of Mate. I didn't import logins and FF didn't crash when I logged out of Mate or rebooted. Once I imported logins from the csv file FF crashed again.

I installed Chromium and imported bookmarks and logins - it worked okay but I wanted to use FF so am at the point where I've spent a week troubleshooting this problem and have fallen behind in my workload. I just don't want to spend days installing / uninstalling etc. I could go round in circles, testing on the Live USB stick for example, I could try enabling signon.management.page.fileImport.enabled import my logins and then disable the option before closing FF and subsequently rebooting Mate and so on, but its getting tedious and for now Chromium works and I can get work done.

So, when I enable signon.management.page.fileImport.enabled and import my logins, all is well until I logout of Mate or reboot the OS. Then when I launch FF I get the Crash report. Running firefox at the command line gives this error -

ExceptionHandler::GenerateDump cloned child 3776 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

nothing else. Same with firefox --safe-mode

Uninstalling, deleting my profile, rebooting the OS, reinstalling FF, same error, and that's without importing my logins. It appears that once the option in about:config - signon.management.page.fileImport.enabled has been used, its causing FF to crash.

I was going to do a clean install of Mint Mate and not update FF from version 84 to version 86 and test the older version to see if its version 86 causing this, which I suspect it is, since the problem also suddenly occurred on my old Mint Mate 19.3 install after an update...

Its possible my login.csv file is an issue, so I also exported the logins from Chromium instead after importing them from a FF csv backup and then imported the Chromium login csv back into a clean FF install and it crashed again... So after going around in these circles I decided to post here and pass the buck so to speak.

Perhaps later tonight or later this week if I get the urge I will try the clean Mint Mate install, not update FF to latest version, staying at version 84 and try the same thing to see if its the firefox causing the issue.

On a side note, once in a blue moon, instead of FF giving a crash report, it would offer to boot in safe mode or perform a clean startup. This would get FF going again until I closed it and started it, when it would crash again.

Cheers and have a good day :)

Asked by scotsmist 1 week ago

Last reply by scotsmist 5 days ago