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  • Solved

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 4 months ago

Answered by Paul 4 months ago

  • Solved

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 2 months ago

Answered by popo 2 months ago

  • Solved

Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (read more)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 4 months ago

Answered by cor-el 4 months ago

  • Solved

Cannot send email after upgrade from TB 102.15 to 115.2

I have 2 mail accounts synced to TB. Both are hotmail accounts. I can send emails from 1 but not the other after updating TB from 102.15 to 115.2. Everything else seems … (read more)

I have 2 mail accounts synced to TB. Both are hotmail accounts. I can send emails from 1 but not the other after updating TB from 102.15 to 115.2. Everything else seems to work. I've changed no settings and they seem correct as far as I can tell. When I try to send mail from the problem account, a blank browser pop-up comes for a few seconds (authentication?) then disappears; then, the "sending" bubble comes up and then times out giving this error message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again." What is a solution for this? Thanks in advance.

Asked by natehathaway 1 week ago

Answered by sfhowes 1 week ago

  • Solved

App "minimizes" when video goes fullscreen

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and t… (read more)

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and try full-screen again. It usually (maybe always) works the second time.

When it happens, I can briefly see the video go full-screen and rotate to landscape. When the view has disappeared the screen rotates back to portrait. Whenever a video stays in portrait mode when going full-screen, the problem does not occur.

Even when closing firefox, I can still hear the video. So I think it is related to this issue: [https://support.mozilla.org/en-US/que.../1420245]

What I have tried:

  • Switching versions of firefox, they all have the same issue; Firefox, Firefox Nightly, and Fennec.
  • Clearing cache and disabling add-ons has not worked, but seemed to make it happen less frequently for a while (not sure).
  • I tried activating automatic screen rotation, but this made the problem worse. It would then not work the second time and firefox would only display part of the website in the top right corner of the screen. Closing it and re-opening it multiple times did not work. I had to turn auto-rotate back off.
  • I'm using the KISS launcher. Tried switching to various other launchers, but it made no difference.


OS: Calyx OS 4.12 HW: FairPhone 4 Firefox: Fennec v116, Firefox Nightly Add-ons: uBlock Origin, Tampermonkey

Asked by levinj 1 month ago

Answered by levinj 5 days ago

  • Solved

com.android.phone Crashing

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Sa… (read more)

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Samsung Galaxy Note9.

Asked by Ved 1 month ago

Answered by Paul 1 month ago

  • Solved

Thunderbird 115.0.1 - Cannot send/reply email from my personal (not corporate) Outlook account - SOLVED by setting account "Normal password" instead of Oauth2

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made n… (read more)

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made no changes to Thunderbird's configuration since then. Basically it's the Oauth2 authentication that fails. I briefly see a browser page for authentication, wait, wait, wait and then the mail is not sent and I get an error message related to servers timeout (attached). Sorry, my interface is in Italian, but anyway the message is something like: "Unable to send email because of a timeout on the connection to the out server (SMTP) smtp.office365.com. Try again." Is this a known bug? Any ideas? It's quite annoying to use the browser interface to send messages while I am able to receive them in Thunderbird :) Thank you in advance, guys!

Asked by Simona 1 month ago

Answered by Simona 1 month ago

  • Solved

TB 115.0b2 Deleted emails do not go to Trash

I have Thunderbird 115.0b2 installed and using unified folders. When I delete a message from my inbox or even any of my local folders, the deleted message does not move … (read more)

I have Thunderbird 115.0b2 installed and using unified folders. When I delete a message from my inbox or even any of my local folders, the deleted message does not move to my Trash folder. Basically, the email is gone. I looked through all the various TB settings and cannot find any that would cause this action. I really want the deleted emails to go into the Trash folder in case I make an error deleting the wrong email one day. Any suggestions are welcome.

Thank you, Steve

Asked by rino1222 3 months ago

Answered by rino1222 3 months ago

  • Solved

Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (read more)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 4 months ago

Answered by cjw 4 months ago

  • Solved

Firefox webpages freeze for 5-10 seconds sometimes when going back a page or clicking a link

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when cli… (read more)

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when clicking a link or doing a google search. For those 10 seconds, you can't do anything on the page; no clicking other links or selecting text.

I've already tried: - troubleshoot mode; it still happens when all extensions are turned off - turning on/off hardware acceleration - creating new places databes - updating to the newest version

What can i do to fix this?

Asked by jules50_5 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Tab freezes for about 10 seconds when using google search

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop,… (read more)

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop, 1 amd pc) both on newly installed windows 11 pro

what i've tried: safe mode, disabling hardware acceleration, disabling antivirus (kaspersky, without any browser plugins or safe browsing) , but the issue persists

here's the video: https://youtu.be/qMY-38z_TC0

Asked by Kairali 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Youtube video freezing almost all the time.

Not sure when it started but nearly every attempt to play Youtube videos results in the video freezing after about 1/2 second while audio continues, then the video jumps … (read more)

Not sure when it started but nearly every attempt to play Youtube videos results in the video freezing after about 1/2 second while audio continues, then the video jumps forward randomly before freezing again. Have reloaded, restarted, cleared history, cookies, etc, and nothing helps. Mean time Chrome plays the videos flawlessly. This is a recent problem with FF and needs fixing badly as it will just not go away.

Asked by dbissett 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

When clicking on a link in an external app, Firefox will open but the link will not

I am using Firefox Nightly 119.0a1 (2023-09-04) on macOS 12.6.8 on an Intel 15' MBP. When clicking on a link from an external app (eg. WhatsApp, Teams, etc.) with Firefo… (read more)

I am using Firefox Nightly 119.0a1 (2023-09-04) on macOS 12.6.8 on an Intel 15' MBP.

When clicking on a link from an external app (eg. WhatsApp, Teams, etc.) with Firefox not running in the background, Firefox will open up but will not open the link. I have to go back to the app and click the link again for it to work.

This has been an issue for me for a while now and it only happens with Firefox as other browsers will work as expected.

Asked by Daksh Chauhan 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Thunderbird suddenly will not download mail from the server

This problem began suddenly yesterday. Thunderbird is set to download messages automatically. When I opened it up yesterday, 8/27/2023, it said "downloading 1 of 50". I w… (read more)

This problem began suddenly yesterday. Thunderbird is set to download messages automatically. When I opened it up yesterday, 8/27/2023, it said "downloading 1 of 50". I waited and it just stopped, no error message and no mail came in. Repeated attempts resulted in the same outcome. I reset TB, reset the PC with the same result. I turned the computer off overnight hoping for a better tomorrow and the same thing is happening now, except that it says "downloading 1 of 193". The last e-mail messages appear to have been downloaded on 8/26/2023, in the afternoon. No settings were changed prior to this problem popping up. I don't know whether TB did some sort of automatic update and I'm not sure how I would discover that anyway. An outgoing test message from this account to another account did arrive, although slowly. I'm running TB 102.14.0 (32-bit) on an up-to-date Windows 10. Does this problem sound familiar, and is there a simple fix? The mail is on the server and on my phone as well. I use POP and have not had any problems receiving mail on both my iPhone and my PC. Thanks.

Asked by CWTL 3 weeks ago

Answered by CWTL 3 weeks ago

  • Solved

Gmail "error 400"

Hello, my name is Eldon Zerr. I have been using my gmail email through mozzila and thunderbird for many years. But suddenly it is not letting me log into my gmail thro… (read more)

Hello, my name is Eldon Zerr. I have been using my gmail email through mozzila and thunderbird for many years. But suddenly it is not letting me log into my gmail through Mozilla and is giving me an "error 400" . I can get all my emails on the iphone, but not my Mac in the office. Can you [please help me get back up and running? Thank you, Eldon

Asked by emzerr 1 month ago

Answered by Matt 1 month ago

  • Solved

Browser won't play any sound

My Firefox is having some problems relating to audio. If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music t… (read more)

My Firefox is having some problems relating to audio.

If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music the player won't even start, giving the error "An error occurred. Please try again later." I noticed that the stereo icon that shows up in the tab, which allow you to mute the tab, won't show up when I'm playing a video on YouTube, Twitter, Vimeo, and so on.

Only Firefox has no sound, it's not muted in the Volume Mixer, neither in the app volume settings in Windows. I've followed everything suggested here here and here.

I think the problems may have started after I reinstalled my graphic card driver, but I'm not sure since I don't use this computer very often. I have a Windows 10 and my graphic card is a Nvidia GT 630, and the driver version is 474.44.

Asked by whiplaxx 1 month ago

Answered by whiplaxx 1 month ago

  • Solved

Thunderbird 115 freezes at start

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty spa… (read more)

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty space for a whole minute. (i measured it)

Directly after installation everything was fine. But now i have set up my acconts and rearranged some buttons. Is there maybe a problem with Exchange synchronisation on startup? Both of my accounts are provided by Exchange servers.

Greetings ffproblems

Asked by ffproblems 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

videos freezing on any site

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. Whe… (read more)

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. When I skip ahead it plays for a few seconds and then stops again. I tried playing videos on other sites, and the same thing happens. The Youtube app works perfectly, and so does the Netflix app and the Chrome app - so I know it's a problem particular to the Firefox app. I removed most of my add-ons to test and it didn't help (the only ones I didn't remove are the uBlock Origin and the Search by Image ones). Also tried uninstalling and installing the app again, but no dice. Any idea how I can fix that?

Asked by Debellatis 1 month ago

Answered by Debellatis 1 month ago

  • Solved

Facebook videos not playing and shows error

I am currently fresh on Fedora 38 and Firefox 115 with multimedia codecs installed such as ffmpeg. I have problems playing videos on Facebook or Twitch, like in myday sto… (read more)

I am currently fresh on Fedora 38 and Firefox 115 with multimedia codecs installed such as ffmpeg. I have problems playing videos on Facebook or Twitch, like in myday stories, reels, and feed. But in YouTube, videos plays perfectly so I think there is a bug going on here? I already tested turning hardware acceleration on and off but no avail.

Asked by Joshua 1 month ago

Answered by Joshua 1 month ago

  • Solved

Hide message list header > how to unhide it ?

In thunderbird 115, I have clicked "hide message list header" and cannot find a way to show it again how do you unhide it ? https://support.mozilla.org/en-US/k… (read more)

In thunderbird 115,

I have clicked "hide message list header" and cannot find a way to show it again

how do you unhide it ?

https://support.mozilla.org/en-US/kb/getting-started-thunderbird-main-window-supernova#w_4-message-list-header

Asked by remi.sharrock 2 months ago

Answered by david 2 months ago