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Javascript

Websites say that my Javascript is disabled, but I already checked on the about:config website and the javascript.enabled is set to true. What do I do so these websites a… (read more)

Websites say that my Javascript is disabled, but I already checked on the about:config website and the javascript.enabled is set to true. What do I do so these websites accept that my Javascript is enabled?

Asked by I M 3 hours ago

Answered by cor-el 3 hours ago

  • Solved

The Page Isn't Redirecting Properly Error

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error … (read more)

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Asked by soalivetoday 1 day ago

Answered by soalivetoday 12 hours ago

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Fullscreen "exited" automatically

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but aft… (read more)

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but after merely half a minute, the screen orientation goes back to vertical mode automatically, which is not happening when I began to use Firefox android months ago. Watching same website on different browsers, only Firefox goes wrong, so I think this should be Firefox's bug.

Asked by LineCatOvO 13 hours ago

Answered by LineCatOvO 13 hours ago

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The browser does not open normally.

In English, the meaning of this error is: Title: Configuration error Content: Failed to read configuration file. Please contact your system administrator. I had this err… (read more)

In English, the meaning of this error is: Title: Configuration error Content: Failed to read configuration file. Please contact your system administrator.

I had this error for a long time. But it's not too serious. Just hit ok and I can use all the recovery tabs as before without any problems. But every time I open windows and open the browser, this message appears. I feel very uncomfortable and tired without knowing why. Even reinstalling the browser didn't fix the problem, I tried it before and lost my favorite browser theme. And 1 more thing if someone can explain. If it can't read the configuration file, how can I still use the browser? What does that configuration file do?

This message only appears when I have not opened the Firefox browser on my computer. If I already have the tab, I can open another firefox browser without that message appearing. Only when I close all tabs. Open it again and it will appear. And click ok to use normally.

Asked by Jok Holk 1 day ago

Answered by Jok Holk 1 day ago

  • Solved

duplicate emails

I see that others have had the same problem as me. My trash folder has many thousands of duplicate emails. If I block delete them it will take days to complete. So 3 ques… (read more)

I see that others have had the same problem as me. My trash folder has many thousands of duplicate emails. If I block delete them it will take days to complete. So 3 questions 1. How do I stop duplicate emails in my trash. After deleting many reappear with the date 01/01/1970 2. Is there a faster way of deleting. I use select email>shift key>find last email>delete 3. Is there a limit to how many emails I can put into the block mentioned in #2

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Asked by keithinoz1 4 months ago

Answered by keithinoz1 4 months ago

  • Solved

Personal subfolders have disappeared

For many years, my wife and I have each used Thunderbird on our own computers. Several weeks ago, when my wife turned Thunderbird on, a new screen appeared that mentioned… (read more)

For many years, my wife and I have each used Thunderbird on our own computers. Several weeks ago, when my wife turned Thunderbird on, a new screen appeared that mentioned account setup and directed her to set up her existing email address. When she did, a home screen appeared that was significantly different than the one she had been using. But more than that, she lost all her saved emails and Thunderbird started to reload emails. The reloading ended with over 1800 “new” emails whose dates reached back for almost a year. Since then, after some work, the home page has been returned to its earlier look; downloading, sending and deleting are working as before. Missing are a few important, personal subfolders. We’ve tried a few things that we thought/hoped would return us to the point before everything went crazy. That hasn’t happened. Recently, we looked at the Profiles folder on each of our computers and saw something that, I think, is unusual and, I hope, might provide a way get her back at least some of what was lost.

The route to my Profiles is C: > Users > Me > AppData > Roaming > Thunderbird > Profiles In Profiles are two folders, one ends with .default and the other with .default-release. The only thing in the default folder is the file times.json. The default-release folder contains many files and folders, including the Mail folder. The Mail folder contains two subfolders: Local Folders and mail.comcast.net.

On my wife’s computer, there is only one folder inside Profiles. The name ends in .default. Inside that folder is the Mail folder. Within the Mail folder are six subfolders: Local Folders, Local Folders-1, Local Folders-2, mail.comcast.net, mail.comcast.net-1, mail.comcast.net-2. The Date Modified date for Local Folders is probably the date the problem started. Date Modified for Local Folders-1, mail.comcast.net and mail.comcast.net-1 is the same: a few days after the date for Local Folders. The dates for Date Modified for Local Folders-2 and mail.comcast.net-2 are the same, and change daily.

I’m hoping/assuming that the missing, personal subfolders are in one, or more, of Local Folders, Local Folders-1, mail.comcast.net, mail.comcast.net-1. What I’m asking here is: does anyone know of a way to easily locate and recover the subfolders and, then, move them into the correct location in Local Folders-2and/or mail.comcast.net-2.

Thanks for taking the time to read this long story.

Asked by I_Rufus 5 months ago

Answered by I_Rufus 4 months ago

  • Solved

Authentication Failure - Comcast email account

I have several Comcast.net accounts that I have set up in Thunderbird. About 2-3 times per week, Thunderbird makes me re-enter one or more of my passwords, only for the … (read more)

I have several Comcast.net accounts that I have set up in Thunderbird. About 2-3 times per week, Thunderbird makes me re-enter one or more of my passwords, only for the comcast accounts. It says Authentication Failure, but I have not changed anything on the accounts, including passwords. Entering the same password works - for a while. Any idea how to stop this?

Asked by Kennymsq 1 week ago

Answered by Kennymsq 2 days ago

  • Solved

Unified folder playing peek-a-boo

In my list of Inbox Unified Folders (13 of them), one folder in particular (the second one) is sometimes there, then at some point later is gone. It's still in the 'All F… (read more)

In my list of Inbox Unified Folders (13 of them), one folder in particular (the second one) is sometimes there, then at some point later is gone. It's still in the 'All Folders' list, but not in the Unified folders list. If I kill TB and restart, then it's back. I have no idea what ops might cause it to vanish. Any idea what's causing it to vanish or what I can look at?

Asked by Paul Kinzelman 5 days ago

Answered by Paul Kinzelman 4 days ago

  • Solved

Security risk - "Thunderbird detected a potential security threat"

I opened Thunderbird this morning and there were no issues. Closed it and just now reopened and I'm getting this message: Thunderbird detected a potential security thre… (read more)

I opened Thunderbird this morning and there were no issues. Closed it and just now reopened and I'm getting this message: Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

It downloaded 28 emails but will not let me see/access them.

Can anyone help? Thanks, Linda

Asked by sunapeedog 2 months ago

Answered by sunapeedog 2 months ago

  • Solved

No middle-click navigation

Hi, it has been a while that one of the updates on firefox removed the ability to navigate using the middle click, i waited and waited for some day an update drop and fix… (read more)

Hi, it has been a while that one of the updates on firefox removed the ability to navigate using the middle click, i waited and waited for some day an update drop and fix that but it's been a while and nothing has come, i was sure to test this on another computer and it didn't worked as well so i'm pretty sure firefox has some problems, i mainly use a drawing tablet because i don't have a mouse, so navigating is a bit hard without the usual middle click nagivation(i'm not sure if there is an actual name to that), please help

Asked by lilyathenida 5 days ago

Answered by James 4 days ago

  • Solved

Messages are market as read

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even … (read more)

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even with setting mark messages automatic as read set to no? On a other pc with Windows11 I had the same problem with the 64bit version but going to the 32bit version solved the problem. Any Idea how to solved this problem? Regards Karina

Asked by karina8 3 weeks ago

Answered by Matt 2 weeks ago

  • Solved

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit), it pops open a box wanting me to enter my password

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit) to access my Outlook E-mail Account, it pops open a box wanting me to enter my password! :-( I can… (read more)

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit) to access my Outlook E-mail Account, it pops open a box wanting me to enter my password! :-( I can enter it and mark that box to use "Password Manager", but it doesn't matter if I check that box or not, because every-time I reopen Thunderbird it asks me for that password again! :-( This problem just started in the last few weeks...... Once I enter my password, I can receive and send e-mails just fine, but when I close Thunderbird and reopen it, that popup box reappears again, where I must enter my password. (see picture I attached) If I just X out of it, I can't access my e-mail at all, as that box asking for a password, pops back open again asking me for my password AGAIN! Which by the way is 100% correct, as I can access my e-mail through Firefox, Google Chrome or Edge Browser just fine. I have used Thunderbird for years and have NEVER encountered this problem before, I hope you have a fix! I am running Windows 10 Pro Version 22H2. Thanks in advance! Keith

Asked by niceseeingyou 6 days ago

Answered by niceseeingyou 5 days ago

  • Solved

Persistent problem with Thunderbird not responding

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunder… (read more)

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunderbird several times without success. I read almost every comment available online about this problem and I tried many ideas and recommendations I found without success. Most recently the problem became so serious that it was not a nuisance any longer. It was nearly impossble to work waiting for minutes to open an email or to continue typing while preparing a message and being interrupted by the problem I am describing. I ran Thunderbird in safe mode and determined that none of the add-ons is causing the problem. I turned the firewall OFF and determined that firewall was not causing the problem. I then decided to run Thunderbird in Offline mode and found that the program works normally. Then while in Offline mode I decided to download more messages and the program asked me if I wanted to switch to the Online mode. I said yes. New emails were downloaded and without going back to the Offline mode I was able to work normally without any occurrence of the "Thunderbird not responding" problem. I have been using this workaround for several days now. I download a number of eamails. I try working in Online mode and I cannot do it. I switch to Offline and work fine. I switch back to Online mode and I don't see the problem any longer for the whole day. Do you have any idea as to the origin of my proble? I am running Thunderbird 115.10.2 64 bit on Windows 11. I had the problem originally using Lenovo T490s and more recenlt Lenovo X1 Yoga

Asked by savvides48 1 month ago

Answered by savvides48 1 month ago

  • Solved

Cannot send or receive GMail messages in Thunderbird

Good afternoon I have 2 accounts in Thunderbird - a gmail and a Yahoo. Both were running great from the time I set up Thunderbird about 2 weeks ago until yesterday when t… (read more)

Good afternoon I have 2 accounts in Thunderbird - a gmail and a Yahoo. Both were running great from the time I set up Thunderbird about 2 weeks ago until yesterday when the gmail account stopped sending and receiving. The Yahoo account is still fine. I have not received a message in Thunderbird in my gmail account since, although I have logged in on the web and confirmed that there are incoming messages in my account.

When I attempt to send a message from the gmail account I receive an error message - "Add Security Exception". If I click "View" nothing happens. If I click "Get Certificate" the section "Unknown Identity" changes to "No Information Available". However, when I cancelled the message I noticed a new error message appeared - "Send Error Message" and when I returned to the main Thunderbird screen I noticed a new tab appeared "Certificate for smtp.gmail.com".

As you can imagine, I seem to be getting nowhere with this and as I am only an intermediate user with computers I don't know where to go next. Subsequently, I sincerely hope that someone out there is able to help me. Any assistance would be very much appreciated.

The following are my Thunderbird settings for the gmail account :- Incoming Server Server type : IMAP Mail Server Server name : imap.gmail.com Port : 993 User name : [myname]@gmail.com Connection security : SSL/TLS Authentication method : OAuth2

Outgoing server Description : Google Mail Server name : smtp.gmail.com Port : 465 Connection security : SSL/TLS Authentication method : OAuth2 User name : [myname]@gmail.com


A copy of the error messages as well as the Certificate are attached.

Asked by Mike Flint 1 week ago

Answered by Matt 6 days ago

  • Solved

Firefox URL address bar suggestions window shifted upwards, covering the URL bar and bookmarks

Hello, Since a couple of weeks I'm facing a strange issue on my Firefox installed on my desktop (arch linux) where the suggestions window that appears when clicking the U… (read more)

Hello, Since a couple of weeks I'm facing a strange issue on my Firefox installed on my desktop (arch linux) where the suggestions window that appears when clicking the URL address bar, is shifted upwards and covers the address bar itself and the majority of the bookmarks. Has anyone experienced a similar issue and is able to point me towards some troubleshooting steps? Thanks!

Asked by Bryan Joshua Pedini 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 5 months ago

Answered by TyDraniu 5 months ago