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AutoConfig Alert

Good morning, I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues o… (read more)

Good morning,

I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues on the web and found similar issues but solutions that were recommend online have not worked for us. Yes I have uninstalled Firefox completely and installed it from scratch. I know it has something to do with autoconfig file but not sure what exactly I'm looking for. Thanks.

Asked by Chase Cathey 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

[SOLVED] cannot save page/file to local drive

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" i… (read more)

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

EDIT: the issue was solved by installing the following packages, as shown in this question :

xdg-desktop-portal xdg-desktop-portal-gtk

Asked by gi4c0ph 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Facebook does not load, but if I reload the page it opens?

I use a desktop link for Face book, "https://www.facebook.com/?sk=h_chr". Tab opens but and I can see on the Status that it is accessing some things. Status line goes bla… (read more)

I use a desktop link for Face book, "https://www.facebook.com/?sk=h_chr".

Tab opens but and I can see on the Status that it is accessing some things. Status line goes blank and stops displaying status. Page remains blank.

If I RELOAD the page at that time, it opens?

I've tried a lot of things and it doesn't seem to help:

  • Clear Cache
  • 'Safe mode'
  • Update FF
  • Etc.

Oddly enough, after it does open, and I close FF, if I re-open FF in a reasonable time, it does load the first time.

It doesn't only happen at FF though. Another site has a similar problem. TP-Link site (I have access to a special one that doesn't open at all until I access the Public one).

All this seemed to happen I recall when I had a Lock-up of my PC. So I suspect a corrupted file. Other MS browser works fine though? Suspect some corrupted Profile file maybe?

Suggestions?

Troubleshooting data:


Application Basics


Name: Firefox Version: 102.0 Build ID: 20220623063721 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0 OS: Windows_NT 10.0 22000 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.6 GB Disk Space Available: 224 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 102.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org

Remote Features


bug-1766468-rollout-win32k-rollout-release-100-101: active

Remote Processes


Type: Isolated Web Content Count: 3

Type: Extension Count: 1

Type: Privileged About Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons


Name: AdBlock — best ad blocker Type: extension Version: 5.0.2 Enabled: true ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: Capital One Shopping: Online Coupon Tool Type: extension Version: 0.1.1061 Enabled: true ID: {aff8af88-06a9-4eee-b383-3af08c47b8c8}

Name: Close Tab Button Type: extension Version: 1.0.0 Enabled: true ID: closeTab@fmarin.com

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Logitech SetPoint Type: extension Version: 6.60.90 Enabled: true ID: {84380428-8c9d-4bdf-913d-b2c34d6562d9}

Name: New Tab from Location Bar Type: extension Version: 3.1.1 Enabled: true ID: newtabfromlocationbar@piro.sakura.ne.jp

Name: Open in Microsoft Edge Type: extension Version: 1.1 Enabled: true ID: {e16b42d8-e519-43c9-af41-e5e429163d02}

Name: RoboForm Password Manager Type: extension Version: 9.3.4.1 Enabled: true ID: rf-firefox@siber.com

Name: Slickdeals: Automatic Coupons and Deals Type: extension Version: 0.0.2.88 Enabled: true ID: firefox.extension@slickdeals.net

Name: Tab Colors Type: extension Version: 2.6 Enabled: true ID: {793f2339-edca-493e-b318-c9ade6283d3c}

Name: Theme Font & Size Changer Type: extension Version: 62.0 Enabled: true ID: {f69e22c7-bc50-414a-9269-0f5c344cd94c}

Name: TinEye Reverse Image Search Type: extension Version: 1.5.2 Enabled: true ID: tineye@ideeinc.com

Name: uBlock Origin Type: extension Version: 1.43.0 Enabled: true ID: uBlock0@raymondhill.net

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: WOT Website Security & Browsing Protection Type: extension Version: 20220323.0wot Enabled: true ID: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}

Name: Feedbro Type: extension Version: 4.12.7 Enabled: false ID: {a9c2ad37-e940-4892-8dce-cd73c6cbbc0c}

Name: Fraudscore Type: extension Version: 0.3.69 Enabled: false ID: fraudsco@re.net

Name: Ghostery – Privacy Ad Blocker Type: extension Version: 8.7.4 Enabled: false ID: firefox@ghostery.com

Name: IP Address and Domain Information Type: extension Version: 4.0.6.0 Enabled: false ID: jid0-jJRRRBMgoShUhb07IvnxTBAl29w@jetpack

Name: Malwarebytes Browser Guard Type: extension Version: 2.4.4 Enabled: false ID: {242af0bb-db11-4734-b7a0-61cb8a9b20fb}

Name: ReviewMeta.com Review Analyzer Type: extension Version: 2.5 Enabled: false ID: FirefoxExtension@ReviewMeta.com

Name: Search by Image Type: extension Version: 5.0.0 Enabled: false ID: {2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c}

Security Software


Type: McAfee VirusScan

Type:

Type: McAfee Firewall

Graphics


Features Compositing: WebRender (Software) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 2060 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1659) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 2060 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1659) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Target Frame Rate: 60 DirectWrite: true (10.0.22000.258) GPU #1 Active: Yes Description: NVIDIA GeForce RTX 2060 Vendor ID: 0x10de Device ID: 0x1f08 Driver Version: 31.0.15.1659 Driver Date: 6-23-2022 Drivers: C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll Subsys ID: 37591028 RAM: 6144 GPU #2 Active: No Description: Intel(R) UHD Graphics 750 Vendor ID: 0x8086 Device ID: 0x4c8a Driver Version: 30.0.101.1340 Driver Date: 2-3-2022 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 0000000c RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 3840x2160@60Hz scales:1.000000|1.500000 DisplayCount: 1 HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0 GPUProcessPid: 28036 ClearType Parameters: Gamma: 2.2 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 400 Decision Log HW_COMPOSITING: available by default disabled by user: Disabled by layers.acceleration.disabled=true D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS: available by default WEBRENDER: available by default unavailable-no-hw-compositing by runtime: Hardware compositing is disabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT: available by default unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default



Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 46.75ms (3.06) Output Devices Name: Group Headphones (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 DELL S3221QS (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0093&SUBSYS_10283759&REV_1001\5&1c03a1aa&0&0001 Speakers (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 Input Devices Name: Group Microphone (USB Microphone): USB\VID_0BDA&PID_58B0&MI_02\7&35f82953&0&0002 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 Jack Mic (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001

Enumerate database

Environment Variables


MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\xxxxxxx\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\xxxxxxxxx\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\xxxxxxxxx\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_RESTART_ARG_1: -osint MOZ_CRASHREPORTER_RESTART_ARG_2: -url MOZ_CRASHREPORTER_RESTART_ARG_3: https://www.facebook.com/?sk=h_chr MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): true CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments


Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: standard browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220623063721 browser.startup.homepage_override.buildID: 20220623063721 browser.startup.homepage_override.mstone: 102.0 browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.showSearchSuggestionsFirst: false browser.urlbar.tipShownCount.searchTip_onboard: 4 doh-rollout.balrog-migration-done: true doh-rollout.disable-heuristics: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIDisabled doh-rollout.home-region: US doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.disable_open_during_load: false dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 102.0 idle.lastDailyNotification: 1656768721 layers.acceleration.disabled: true media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1655472569 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220623063721 media.gmp-manager.lastCheck: 1656783009 media.gmp-manager.lastEmptyCheck: 1656783009 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1655472570 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.enabled: false network.prefetch-next: false network.trr.mode: 5 network.trr.uri: https://mozilla.cloudflare-dns.com/dns-query places.database.lastMaintenance: 1656277861 privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1656768721410 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.enterprise_roots.enabled: true security.remote_settings.crlite_filters.checked: 1656615881 security.remote_settings.intermediates.checked: 1656615881 security.sandbox.content.tempDirSuffix: {ba2b3f01-a100-492e-84d7-9bd4f63abdc4} security.sandbox.content.win32k-experiment.startupEnrollmentStatus: 2 services.sync.declinedEngines: services.sync.engine.addresses.available: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1656799970 services.sync.lastSync: Sat Jul 02 2022 19:36:15 GMT-0400 (Eastern Daylight Time) signon.rememberSignons: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1655569548 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences


fission.autostart.session: true

Places Database


Accessibility


Activated: true Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: UNKNOWN|C:\Program Files (x86)\Siber Systems\AI RoboForm\rf-chrome-nm-host.exe

Library Versions


NSPR Expected minimum version: 4.34 Version in use: 4.34

NSS Expected minimum version: 3.79 Version in use: 3.79

NSSSMIME Expected minimum version: 3.79 Version in use: 3.79

NSSSSL Expected minimum version: 3.79 Version in use: 3.79

NSSUTIL Expected minimum version: 3.79 Version in use: 3.79

Sandbox


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- user in Treatment Group

Startup Cache


Disk Cache Path: C:\Users\xxxxxxx\AppData\Local\Mozilla\Firefox\Profiles\ju549mf1.default-1655471981303\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


print_printer: HP ENVY Photo 7800 series PCL-3 (Network) print.more-settings.open: true print.printer_HP_ENVY_Photo_7800_series_PCL-3_(Network).print_duplex: 0

Asked by irvspa 2 days ago

Answered by Terry 1 day ago

  • Solved

This is a draft message" in all my Inbox messages [Mac]

v91.7.0 on OS X 10.14.6 Used TB for many many years. Have a Charter IMAP email account set up. All of a sudden a good number of months ago, all my emails in my Inbox have… (read more)

v91.7.0 on OS X 10.14.6 Used TB for many many years. Have a Charter IMAP email account set up. All of a sudden a good number of months ago, all my emails in my Inbox have a banner that says "This is a draft message" when just clicking on them in the email list.

> https://i.imgur.com/joLqACp.png

Opening any of those mail (which for some reason always opens as Write: mode, whatever that is, not view or reply; not sure what's going on there either) will show a yellow banner at the bottom of the email with the following: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <IDENTITY> <MY EMAIL>."

> https://i.imgur.com/svBSvqi.png

Any other folders, like Sent or Saved folders don't show or have this issue. I am not and don't use Unified View. I also have two GMail accounts and neither of them are doing that with their Inboxes.

EDIT: It displays some similarities as the bug here, but not all of them (https://bugzilla.mozilla.org/show_bug.cgi?id=1508153). For example I don't get a double window.

Asked by godzfire 3 months ago

Answered by godzfire 3 months ago

  • Solved

Headers don't match messages in 102.0

102.0 -- 32 bit is a mess. I'm running on Windows 11 Pro Version 21H2 64 bit. After upgrading to 102.0 last night. Some of my email headers don't match the contents. Also… (read more)

102.0 -- 32 bit is a mess. I'm running on Windows 11 Pro Version 21H2 64 bit. After upgrading to 102.0 last night. Some of my email headers don't match the contents. Also many of my messages are not rendering -- I get text html Finally, it seems that in the text html, the contents of several old messages from yesterday are merge together.

Asked by SudsJain 2 days ago

Answered by SudsJain 2 days ago

  • Solved

may files be deleted from profile 'storage'?

Unable to complete backup of firefox profile because of over-length file names in storage sub-directory. Is is ok to simply delete one or more file names which are old UR… (read more)

Unable to complete backup of firefox profile because of over-length file names in storage sub-directory. Is is ok to simply delete one or more file names which are old URL's and no longer required? Clear History All doesn't clean them out. (Firefox 101.0.1 (64-bit) on WIndows 10) thanks

Asked by mike 2 days ago

Answered by mike 1 day ago

  • Solved

Corrupt folder IMAP - after upgrading 91 to 102

Hi, I was inspired by your recent post to update my TB from 91 to 102. And after updating every time when I start TB I receive warnings like in screenshot. As I have 20 m… (read more)

Hi, I was inspired by your recent post to update my TB from 91 to 102. And after updating every time when I start TB I receive warnings like in screenshot. As I have 20 mailboxes in TB I am receiving couple dosens of this boxes with warinings. Can you help me to fix it? It's urgent as I cannot work. Manual downgrade will be disaster for me to do it :(

Asked by mirek1 5 days ago

Answered by Matt 4 days ago

  • Solved

Cursor dissapears when i press space or `

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted… (read more)

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Asked by gambit1 4 days ago

Answered by cor-el 2 days ago

  • Solved

igHome and Google Calendar

I am using the latest Firefox version 102.0 and I have igHome set as my home page. Yesterday the Google Calendar Gadget would no longer display the calendar but would dis… (read more)

I am using the latest Firefox version 102.0 and I have igHome set as my home page. Yesterday the Google Calendar Gadget would no longer display the calendar but would display this message:

Firefox Can’t Open This Page To protect your security, accountsgooglecom will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

If I click on the “Open Site in New Window” button it does open the calendar. (See attached screenshot.) I have tried login out and back into igHome and my Google account but it doesn’t fix the issue. This is happening on both my laptop and desktop computers running Windows 10 Home. All Windows updates are up to date. I opened Firefox in Troubleshooting Mode and the calendar still does not show. When I use the Google Chrome browser with the same igHome home page the Calendar works fine. Is this something Firefox can fix, or do I need to contact Google?

Asked by jterps52 5 days ago

Answered by cor-el 2 days ago

  • Solved

Update removed entry point

I started Thunderbird as usual this morning & it wanted to install an Update. I said yes. The Thunderbird.exe now tells me: thunderbird.exe - Entry Point Not Found T… (read more)

I started Thunderbird as usual this morning & it wanted to install an Update. I said yes.

The Thunderbird.exe now tells me:

thunderbird.exe - Entry Point Not Found

The procedure entry point ?NowUnfuzzed@TimeStamp@mozilla@@CA?AV12@_N@Z could not be located in the dynamic link library C:\Program Files\Mozilla Thunderbird\thunderbird.exe

This means that not only my personal emails are gone but my business ones as well, including the dispute case that I have been working on for 4 months now. This is information that I cannot afford to lose, besides now having no email access at all except my personal gmail.

Asked by SDC78605 3 days ago

Answered by SDC78605 3 days ago

  • Solved

Thunderbird crashed and then wont open/start

I am on TB 91.11.0. It crashed a few minutes ago and now I can't start it. I have rebooted my PC. Doubleclicked on the TB icon, and it does show in the App List in Task M… (read more)

I am on TB 91.11.0. It crashed a few minutes ago and now I can't start it. I have rebooted my PC. Doubleclicked on the TB icon, and it does show in the App List in Task Manager. I have never had anything happen like this before. Looking in the crash/events folder I can see that a report was made and uploaded. If it helps I can attach the crash report. How can I get TB going again? My whole life is in there.

Please any ideas?

Scott

Asked by satuthill 4 days ago

Answered by satuthill 3 days ago

  • Solved

Thunderbird got crazy and started to delete messages live without control

I was reading email, archiving some and deleting others. After deleting a message, it started deleting all messages in the folder as if I were pressing "Supr" continuousl… (read more)

I was reading email, archiving some and deleting others. After deleting a message, it started deleting all messages in the folder as if I were pressing "Supr" continuously. To stop that, I clicked on a folder. It showed the display "Are you sure you want to delete folder xxxx?" After clicking no, I went back to where I was reading and it continued deleting. So I closed Thunderbird. Opened a terminal window to test if keyboard was stuck but but there was no sign of a key being struck.

After reopening Thunderbird, there is no trace of the deleted messages. Those I manually deleted are in the Trash folder but those deleted without control are not. This makes me think it is not a problem with my keyboard or OS but something related with a bug at Thunderbird. Does this seem right or am I missing something?

I am using Thunderbird 91.9.1 (64-bit) on a clean new Ubuntu 22.04 install. All updates are applied up to date. I have not found any bug related to this and I do not know what to do. I am very wary about continuing to use Thunderbird.

Asked by arauzo 6 days ago

Answered by Toad-Hall 4 days ago

  • Solved
  • Archived

Firefox 76.0 javascript window.open() parameters ignored, tool bar, etc. missing

Until several weeks ago, new windows created through Javascript with window.open() worked. We could pass the new size, and other features, e.g. menubar, toolbar, etc. and… (read more)

Until several weeks ago, new windows created through Javascript with window.open() worked. We could pass the new size, and other features, e.g. menubar, toolbar, etc. and they would show up. As of v.76.0 this is no longer true. The parameters are ignored. If we use no parameters, the menubar, etc. do show, but we can't control any new window features. We have not changed our programs at all, and window.open() parameters still work correctly in Chrome, Brave, Edge, etc. How do we get Firefox to recognize the window.open() parameters (again)?

Asked by jjacobs3 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved

With version 102.0, my homepage will not launch

I have been checking all the help threads and I never did see an answer that works. I set my homepage to be msn.com and now it won't come up at all. I've cleared cached, … (read more)

I have been checking all the help threads and I never did see an answer that works. I set my homepage to be msn.com and now it won't come up at all. I've cleared cached, history and everything else. I've done malware searches via various programs, including Malwarebytes and nothing comes up. I tried reloading the page as my home page using the suggestion of dragging it to the home icon as well as setting it in 'settings'. I even reloaded the firefox program. I looked at about:config as suggested. I couldn't figure out where to right-click to reset it as suggested, however I did do screen shot of the current settings and nothing stands out to me. I don't seem to be having this home page problem and, as mentioned, I haven't seen an effective fix for the problem except to use Chrome as an alternative.

Do you have a fix that I missed?

Asked by HJ 4 days ago

Answered by HJ 4 days ago

  • Solved

Thunderbird keeps asking for address book password

Thunderbird keeps asking for address book password everytime I open thunderbird. I have selected to "save password in password manager" but it won't save it. It works aft… (read more)

Thunderbird keeps asking for address book password everytime I open thunderbird. I have selected to "save password in password manager" but it won't save it. It works after I enter it, properly syncs my address book, but it's frustrating when to have to copy from my lastpass every time I open it.

I have looked in preferences in saved passwords and it is not there. My imap, smtp and caldav logins are there, but no carddav password. Nothing else asks for password, just carddav.

Using: - Windows 10 Pro 21H1 - Thunderbird 91.11.0 x64 - CardDAV server is hosted by zoho (https://contacts.zoho.com)

Asked by sh32my 5 days ago

Answered by sh32my 4 days ago

  • Solved

Firefox has become very slow lately.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 5 days ago

Answered by edschijf 5 days ago

  • Solved

Videos and GIFs appear to be zoomed in and cropped

I am not able to play any video or see any GIF properly. They all appear to be very much zoomed in and cropped. I was able to view all videos perfectly so far. This probl… (read more)

I am not able to play any video or see any GIF properly. They all appear to be very much zoomed in and cropped. I was able to view all videos perfectly so far. This problem has come in recent updates only.

Asked by archan.ranade 2 weeks ago

Answered by Paul 1 week ago

  • Solved

addressbook not recognised

Using Thunderbird I upgraded not too long ago (in 2 steps) from Eudora to now version 91.11.0. I no longer see my address books (but see files abook.mab and history.mab (… (read more)

Using Thunderbird I upgraded not too long ago (in 2 steps) from Eudora to now version 91.11.0. I no longer see my address books (but see files abook.mab and history.mab (but not the .BAK versions as suggested on the internet)). Both files seem to contain data (when viewed in Notepad). How to get Thunderbird to recognize/use my address books?

Asked by kees.kramer 6 days ago

Answered by david 5 days ago

  • Solved

"This file contains a virus or malware." download popup won't go away

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows… (read more)

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Asked by Pat H 6 days ago

Answered by Pat H 6 days ago

  • Solved

Firefox slow to render sites on Linux, Solaris and Mac.

The rendering issue is not seen with Chromium (Linux) or Safari (Mac). I have no alternative for Solaris :-( I have read the tips etc, reset everything, but there is no d… (read more)

The rendering issue is not seen with Chromium (Linux) or Safari (Mac). I have no alternative for Solaris :-(

I have read the tips etc, reset everything, but there is no difference.

This has been happening for a a couple of years, getting progressively worse, It has got so bad, I have stopped using FF on all but Solaris now. (and I have been using it for a long long time).

I need someone to direct me to what information/data is needed to be collected so someone can comment. Do you have any favourite page load test web sites that I can send out put to you from?

Asked by bdporter 1 week ago

Answered by jonzn4SUSE 1 week ago