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Videos will play the audio content but no video in both Facebook and Youtube

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playin… (read more)

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playing time bar at the bottom of the video I can see stills of what would be that part of the video but no video as it plays. Same thing happens in You tube.

Asked by karenap54 4 days ago

Last reply by cor-el 4 days ago

How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run… (read more)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 5 minutes ago

XULRunner error

Dear Mozilla Community members, For a while now I get sort of an error message some time after Windows start (every time): "XULRunner Could not determine any profile runn… (read more)

Dear Mozilla Community members,

For a while now I get sort of an error message some time after Windows start (every time): "XULRunner Could not determine any profile running in backgroundtask mode!"

I managed to find out that XULRunner is connected to Mozilla but I haven't found any info about this particular message so far, therefore, I would appreciate your help solving this issue.

Thank you in advance.

Kind regards, Ewelina

Asked by Ewelina 10 minutes ago

Resources (JS, images, etc) only partially load unless bypassing cache after Firefox v100.0.2 update?

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75%… (read more)

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75% of the time) only partially load and therefore parse errors occur in the console. To reload a page, I have to hit CTRL-SHIFT-R to bypass cache and then the page loads normally again. I can also just launch the page in a private window (this loads properly), close the window and launch it again in another private window (this loads perfectly still) but it's becoming a chore to juggle with private windows only to reload a page I'm working on. I can see the resources loaded under the NETWORK tab in the console but they don't seem to be available to the page renderer or something.

Is this a bug in v100.0.2 or was I only having a bad weekend and all of this is just a random glitch that will go away soon? I've never had a problem like this with any previous Firefox releases (even v100.0) and I've used FF for approximately 15 years. It immediately began to happen after the v100.0.2 update!

What I have done so far:

- Exit out of Firefox and launch it again. - Rebooted the computer. - Site Information > Clear Cookies & Site Data - Waited 2 days for another FF release in case this was a bug and it rapidly got fixed (no update rolled out since). - Help > More Troubleshooting Information > Clear Startup Cache

Am I going crazy or?

Asked by mozilla342 2 hours ago

browser wont open

My foxfire did an automatic update. then it opened and there was a question box, "do you want to update to the latest version and reopen"... i clicked yes. and now a coup… (read more)

My foxfire did an automatic update. then it opened and there was a question box, "do you want to update to the latest version and reopen"... i clicked yes. and now a couple hours later its just showing an hour glass time icon is just popping up. Do i just need to wait for it to update? help help THANK YOU

Asked by pmonzo 13 hours ago

Last reply by Terry 11 hours ago

Often unable to get Firefox browser to load on my first attempt

Why does it often take me up to ten attempts to open the Firefox browser, all the while navigating through the same message on each attempt. "Firefox is already running b… (read more)

Why does it often take me up to ten attempts to open the Firefox browser, all the while navigating through the same message on each attempt. "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window." This problem is beyond frustrating.

Asked by garymunday 15 hours ago

Last reply by Terry 7 hours ago

In iOS Firefox crashed due to plugin-container

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by re… (read more)

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by reloading it fresh but this time I cannot get it to run.

Asked by smartin322 15 hours ago

Last reply by smartin322 51 minutes ago

Thunderbird 91.9.1

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared. An error message was displayed after updating to the new version. Thunderbird… (read more)

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared.

An error message was displayed after updating to the new version. Thunderbird restart chashed and I started the program again, just to noticed that the messages were not anymore in the folders.


How can I recover my messages?

Andy

Asked by cedillo 16 hours ago

Youtube Full Screen mode in Firefox Andriod

1. Youtube videos are not loading correctly in firefox android in full screen mode, only 3/4 of the video gets displayed rest gets hided. 2. Rotation of the screen while… (read more)

1. Youtube videos are not loading correctly in firefox android in full screen mode, only 3/4 of the video gets displayed rest gets hided. 2. Rotation of the screen while watching video based on gyroscope can be made.

Asked by karthi@firefox 17 hours ago

My Sent folder has disappeared. How do I get access to it again?

Can you tell me how to add my Sent folder back to my Local folder? It used to be there and it's disappeared. I wish I could tell you which version of TB I'm using but… (read more)

Can you tell me how to add my Sent folder back to my Local folder? It used to be there and it's disappeared. I wish I could tell you which version of TB I'm using but I don't know where to find it anymore. I can tell you that I'm using Win10.

Thanks so much for any assistance!

Asked by imaquila 18 hours ago

Last reply by imaquila 16 hours ago

firefox not working on mac after installing release version 100

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browser… (read more)

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browsers work just fine but for some reason Firefox will not sync and will not open websites.

Asked by cwoosta20 18 hours ago

Last reply by jonzn4SUSE 4 hours ago

Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (read more)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Asked by jasper_4_16 19 hours ago

Last reply by Dropa 8 hours ago

Does Thunderbird chat support file transfer ?

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on … (read more)

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on other XMPP client such as Pidgin or AstraChat.

So, my question is, does Thunderbird chat support file transfer ?

Thx

Asked by Fanyri 20 hours ago

Thunderbird chat filte transfert

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on … (read more)

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on other XMPP client such as Pidgin or AstraChat.

So, my question is, does Thunderbird chat support file transfer ?

Thx

Asked by Fanyri 20 hours ago

Audio not playing in firefox

My browser does not play any sound. I changed the auto play settings in the privacy and security tab to allow video and sound auto play but that didn't help. Even reinsta… (read more)

My browser does not play any sound. I changed the auto play settings in the privacy and security tab to allow video and sound auto play but that didn't help. Even reinstalled the browser, it was fruitless.

Asked by lone_wolf 1 day ago

I recently had a windows update (currently running WIndows 11) and since then, my screen appears blurry / low-resolution.

I recently had a windows update (currently running WIndows 11) and since then, my screen appears blurry / low-resolution. I have tried re-installing, adusjuting the DPI … (read more)

I recently had a windows update (currently running WIndows 11) and since then, my screen appears blurry / low-resolution. I have tried re-installing, adusjuting the DPI settings and troubleshooting compatability - nothing is working. Can you advise?

thanks

shane

Asked by shane.knopp 1 day ago

Last reply by Dropa 23 hours ago

Firefox appears to be blocking Youtube

Trying to access youtube shows the following message: Secure Connection Failed An error occurred during a connection to www.youtube.com. SSL received a malformed Server … (read more)

Trying to access youtube shows the following message:


Secure Connection Failed

An error occurred during a connection to www.youtube.com. SSL received a malformed Server Hello handshake message.

Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Asked by kengokurimoto 1 day ago

Last reply by cor-el 1 day ago

Screen Layer on my YouTube Videos

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a … (read more)

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a pink layer on YouTube videos. I tried reinstalling the browser, refreshing it. everything I could. And no chance. I am going to share with you a screenshot of what I mean.

Asked by Obada Edel 1 day ago

Last reply by Dropa 1 day ago