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Firefox locking up -- one, two, or up to 8 tabs open doesn't matter!

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter… (read more)

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter about the number of tabs open, or what sites I'm accessing. It 'seems' random, and closing Firefox and reopening it seems to work for a short while before locking up again. I'm not a tech guru so I don't know exactly what to include here, like logs, or other info. The other issue associated with this issue is, when it locks, and I restart, Firefox does not start the first time I click on it. I have to click on it again and when I do, it will start, but usually (not every time) I get an error message along with the open home page of Firefox. I have to press the (not sure what to call it) windows key and switch to the error to close it. In the past, I've always had a great experience with Firefox, but this is starting to really be annoying! Especially when I have four of five tabs open and have to do a restart. Firefox doesn't seem to realize it's had a problem so the option to re-open tabs with a restart doesn't happen. So I have to use history, which can be troublesome and confusing, to get back to the pages I was reading. I only open multiple tabs most often when I'm researching an issue and want to 'order' the tabs so I read the ones that look like they apply the most to my research topic. So it really is an annoying issue. So much so, that I have been looking to switch browsers. But I really do not like the large commercial entities not to name names, but I may have to suck it up and install the Big G's browser, the Big C! )^: (note: if you respond requesting additional information, please be kind and offer how to obtain the info! Thanks!)

Asked by Billy Bubba 21 hours ago

Last reply by jonzn4SUSE 1 hour ago

Firefox(Non-snap) 104.0 crash on Ubuntu without logs for specific URL

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java There are no crash log… (read more)

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java

There are no crash logs generated either (checked in about:crashes) . Attaching a post-crash dialog screenshot

Asked by partha4u21 4 hours ago

Last reply by jonzn4SUSE 1 hour ago

Fast browser don't display found messages

Hi, it seems I found a bug. When I use fast browse window in Thunderbird for specific email, occasionally it founds messages but don't display them. See at attached scree… (read more)

Hi, it seems I found a bug. When I use fast browse window in Thunderbird for specific email, occasionally it founds messages but don't display them. See at attached screenshot - Thunderbird found 8 messages, but displayed none. The same messages are properly displayed when using general browser in mail tools bar above - everything works correctly there.

How can I fix it?

Asked by delikatnie 1 day ago

Last reply by Wayne Mery 1 hour ago

error message

I keep receiving error message blocking the sending personal email. Here is the sample: Sending of the message failed. An error occurred while sending mail: Outgoing serv… (read more)

I keep receiving error message blocking the sending personal email. Here is the sample: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout005.msg.pkvw.co.charter.net cmsmtp 172.58.29.217 is listed on Cloudmark CSI-Global. Please visit csi.cloudmark.com/en/reset?ip=172.58.29.217 AUP#Out-1200. Can you help.? the operating system is Windows 11. Thanks.

Asked by tnguyen893 8 hours ago

Last reply by Tom 1 hour ago

Thunderbird 102 constantly "Not Responding" for up to 30 minutes, perhaps related to Win10 update

I have been a happy user of Thunderbird for >>10 years, and it has been solid most of the time. But now, it suddenly has been in a mode of constantly "Not Respondi… (read more)

I have been a happy user of Thunderbird for >>10 years, and it has been solid most of the time. But now, it suddenly has been in a mode of constantly "Not Responding". It will be completely non-responsive for maybe 30 minutes, and then partially recover until I do something else, using about 18% of CPU and < 500MB memory. At this point, it is essentially not functional, but it is not crashing completely.

Sometimes I get message that the mail host did not respond to DELE command or that the mail host is not responding due to timeout. I figure this is just because it has reached the max timeout.

I have installed the latest version of Thunderbird, (102.1.0), deleted all the .msf files and went to each folder and rebuilt it. Real-time virus protection turned off for testing. This is running on Windows 10. This sort of started after the recent Windows 10 update, so perhaps other people are encountering this. I did not see this exact same problem.

Sometimes it hangs really badly and provides a little tiny image of the window, about 1/2" tall and 2" wide. Then I have to kill the process. I attached a typical process summary when this is hung. It is completely not responsive for many minutes each time. I don't get an error message every time. It definitely hangs if I check for mail from the server, or sometimes try to delete a message. Here, I started Thunderbird in safe mode, with no plugins, and with real-time virus scanning disabled.

Attempted to get email, It hung (Not Responding) After 30 minutes, received this message:

Sending of password for user ____ did not succeed. Mail server mail.XXXXX.com responded: Disconnected for inactivity during authentication.

Login to mail.XXXXXXX.com failed with username ____ failed. (retry, enter new password, cancel) Entered password. Then it accepted password.

Downloading message NNN of 1078

Proceeded without problem to message 198 of 1078

Then, "Login to server mail.XXXXX.com with username ____ failed. (retry, enter new password, cancel) Hourglass... can't enter new password. Started hourglass at 10:06am.

10 minutes later: "The DELE command did not succeed. Error marking a message as deleted. Mail server responded: Disconnected for inactivity."

was able to delete messages in the Inbox and to reply to one email.

Selected mailbox "WhiteBulkBox" Hung again, starting at 10:48am Process display looks similar to the clip attached. recovered at 11:04am Selected folder properties, then Repair Folder. Hourglass. not responding. 11:43 Recovered. Random request for password popped up. WhiteBulkBox should be repaired. Clicked "Repair Folder" again. There are only 501 messages in the folder. 504MB size. Hourglass at 11:45. Same process listing. 12:24 noticed it had recovered. Clicked ok without re-repairing the folder. Clicked on first item in the folder. Hourglass. 12:25pm Same process listing. 21 to 37% CPU Gave up at 2pm. Killed the process. restarted in troubleshoot mode, 2:01 pm. Hourglass. Recovered by 2:40. opened Inbox of one email. Hourglass at 2:44 3.24pm was able to delete several files form Inbox. Now it is empty. Properties, repair folder. Hourglass. Crazy that it would have such trouble repairing an empty folder. recovered at 4:07pm. Now show 0 messages in Inbox, but size on disk is still 87.8MB. That seems sort of strange. Clicked "Repair Folder" again. Finished quickly. There was one message in the folder, marked ***SPAM***. This is strange because I had turned off automatic checking for new messages. Hourglass started at 4:11 pm 4:35pm recovered. Checked server settings, all set to not automatically check for new messages, did not make any further changes. Selected inbox of one user, Repaired Folder, finished quickly. But then went into hourglass mode. 4:37pm 4:57 recovered. Clicked on folder "WhiteInBox", clicked "Repair Folder" no hangup. Back to WhiteBulkBox. Clicked it, Not responding. 5:00pm 5:20pm recovered. This WhiteBulkBox seems to be a key problem, and may be the reason getting new mail fails. Right-clicked the folder, Properties, Repair Folder, hourglass. 5:22pm 6:16pm recovered. clicked OK Now try to delete messages in WhiteBulkBox. clicked first message, message displayed. no problem at first. press DEL key, hourglass. 6:17pm still hung, 7:30pm. I think like the last time, this will not recover, but I will let it run to see. Meanwhile, I will submit this information and hopefully someone might have a similar experience. Please help! Otherwise, I will have to abandon Thunderbird.

Asked by bestoflutz 1 week ago

Last reply by Wayne Mery 2 hours ago

ATTN: Rendering Issues

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. Th… (read more)

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. This also happens when I try to download something. The pop-up opens up with only a slit visible.

Asked by FireFoxFan1 1 week ago

Last reply by FireFoxFan1 2 hours ago

Filter (move) corrupting local mailbox

Thunderbird 91.11.0 (64 bit) on Mac OS 11.6.6 (Big Sur) - IMAP pull Problem: I have a number of filters that move messages from my (remote) inbox into various local folde… (read more)

Thunderbird 91.11.0 (64 bit) on Mac OS 11.6.6 (Big Sur) - IMAP pull

Problem: I have a number of filters that move messages from my (remote) inbox into various local folders. In recent years, about once a month, Thunderbird will hang (spinner turning) while it is (seems to be?) trying to move a message to a local folder. When this happens Thunderbird has to be restarted, and the local destination folder repaired. The problem seems to be related to attachments, especially images of various types.

I need help to define this problem further - specifically to determine which sub-process of Thunderbird is experiencing the problem and the circumstances that trigger it.

Thanks in advance. Chris F

Asked by chris440 3 hours ago

YouTube

I am almost about to stop using Firefox. Why is it so hard to gain access to YouTube? Never have a problem with Microsoft Edge. If a fix cannot be made without jumping… (read more)

I am almost about to stop using Firefox. Why is it so hard to gain access to YouTube? Never have a problem with Microsoft Edge. If a fix cannot be made without jumping through a lot of hoops and steps, I will have to stop using Firefox. Fix this mess. This problem has been around now for some time. Get it fix or accept other users switching to other browsers that seem to have no problem at all getting to and using YouTube. Very Frustrating.

Asked by mike.keller517 9 hours ago

Last reply by RobertJ 3 hours ago

Failed to install Add-ons

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Pleas… (read more)

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Please help. Thank you

Firefox 103.2.0 (Build #2015895963) Device: POCO F2 Pro

Asked by Rezz 4 hours ago

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM SETTING(125%)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my page… (read more)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my pages normally. This display enlargement started immediately after the Mozilla browser update of 103.0 64bit!!

Asked by WPENNEWELL 3 weeks ago

Last reply by RobertJ 4 hours ago

Clear Uninstall for Mozilla Firefox

Dears, I'm facing an error message that keeps appearing for a specific website, while it's working on Google Chrome "We are sorry an exception has occurred in the current… (read more)

Dears,

I'm facing an error message that keeps appearing for a specific website, while it's working on Google Chrome

"We are sorry an exception has occurred in the current page Firefox!"

But it's recommended to use the Firefox browser, I tried the below:

- Restarted the computer - Clear cache - Tried to add the website to allow pop-ups - Open website in non-cached mode - Uninstall and delete all Mozilla folders from the AppData, then tried to install it again - Uninstall and delete all Mozilla folders from the AppData, then tried to install the 32-Bit version

Asked by shatha.sahawneh 6 hours ago

Last reply by shatha.sahawneh 6 hours ago

  • Solved

After update to 102.1.2 folders/messages only appear in troubleshooting mode

Running 102.1.2 32 bit in WIN 7 PRO. After update folders/messages appear only after entering troubleshooting mode. Before eliciting troubleshooting mode, the folders a… (read more)

Running 102.1.2 32 bit in WIN 7 PRO. After update folders/messages appear only after entering troubleshooting mode. Before eliciting troubleshooting mode, the folders and messages panels are blank. Suggestions, please? Problem persists across reboot.

Asked by Johanus 6 days ago

Answered by Wayne Mery 1 day ago

Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 14 hours ago

Last reply by Dropa 9 hours ago

Firefox 103.0 and 102.0 on Ubuntu 18.02 both break netflix playback. None of the previous workarounds appear to resolve the issue

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every tim… (read more)

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every time FF does this with each new release) in Chrome and Brave. All previous suggested work arounds do not resolve this issue.

Since no one answered this question the last 5 times people had to ask similar questions I will repeat this basic question.

Does Mozilla not test their updates prior to release?

Asked by nedj10 2 days ago

Last reply by jonzn4SUSE 10 hours ago

Text does not appear in "send"...Also, text is missing in received e-mails, if it is sent as http (TB set for plain text)...Never had that problem.

1...ever since the "latest upgrade" I cannot receive e-mails if formatted in a different preference... IT DID BEFORE! (automatic formatting change seems to be disabled, … (read more)

  1. 1...ever since the "latest upgrade" I cannot receive e-mails if formatted in a different preference...

IT DID BEFORE! (automatic formatting change seems to be disabled, or scrapped...all I get is some black globs.. see attached screen capture of "add-ons"

  1. 2..Trying to use "write"...Ya sure...The text that I enter in "write message" does not appear...

This is stupid, since the problems have been compounded with each "upgrade".... Now, FYI, I tried to duplicate the problem while I am on this contact page, and, don'tcha know it...it works fine...?????? One way around it is to restart TB, then it seems to work as expected!!?? This version is broken...Please advise a reversal to an earlier version , just so I can get back to proper operation, while you get this straightened out. And, NO, there are no answers on "help page referrals"...most are outdated! Oh, and by the way checkout my screen capture of this "help" page (I am using Waterfox).. An example of the buggy version...It even affects Waterfox!!!! Sent two docx screen captures...I doubt they were received, as the menu was blanked!!!

System: Win10/64 Workstation Pro AMD Zen 3 3800X 32GB Ram

Thank You...

Tom

Asked by tbworoby 12 hours ago

  • Solved

AutoConfig Alert

Good morning, I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues o… (read more)

Good morning,

I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues on the web and found similar issues but solutions that were recommend online have not worked for us. Yes I have uninstalled Firefox completely and installed it from scratch. I know it has something to do with autoconfig file but not sure what exactly I'm looking for. Thanks.

Asked by Chase Cathey 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Thunderbird outgoing message send failure

Hi I'm getting a send message error from Thunderbird when trying to send emails - screen image attached. It shows "Message rejected (104)" but I can find no details of wh… (read more)

Hi I'm getting a send message error from Thunderbird when trying to send emails - screen image attached. It shows "Message rejected (104)" but I can find no details of what this means. I have checked (and updated) the smtp server settings for the email address without success. Does anyone know what that error message means, or can you point me in the right direction to diagnose the fault? Is there anything I can do to get further information about the problem? Thanks in advance! Phil

Asked by philfrae 15 hours ago

Message filtering does not complete copying all messages

When I start up Thunderbird, the message filter properly copies one message to a local folder, but all other messages do not get copied. This worked before I changed to … (read more)

When I start up Thunderbird, the message filter properly copies one message to a local folder, but all other messages do not get copied. This worked before I changed to a new computer (W10 94 bit). I am using AOL as a mail server and it happens on both accounts I have. I have not tried on a non-AOL email. If I don't close Thunderbird, most of the emails copy, but not if they come in about the same time. It happens on several versions of Thunderbird including the latest 102.1.2 (64-bit). Any suggestions/settings etc I may have missed in the transfer?

Asked by glik 15 hours ago