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all of my folders have disappeared from the folder pane, I don;t know how to get them back.

I am running 68.5.0, today all of the folders disappeared from the folder pane on the left of the screen. My husband was deleting the trash folder at the time. How do I r… (read more)

I am running 68.5.0, today all of the folders disappeared from the folder pane on the left of the screen. My husband was deleting the trash folder at the time. How do I restore all of our folders as they all relate to work

Asked by vertical 5 months ago

Last reply by Toad-Hall 2 months ago

PR_END_OF_FILE_ERROR

I've created a new profile and it doesn't help. The site I'm trying to access is secured by a TLS Certificate. I have other things like AdBlock Plus and LastPass instal… (read more)

I've created a new profile and it doesn't help. The site I'm trying to access is secured by a TLS Certificate. I have other things like AdBlock Plus and LastPass installed. I've rearranged the toolbar to my own preferences.

Resetting undoes most of my settings. There is a "TRY AGAIN" button that circumvents the issue. This is very annoying.

ALONE of all the Browsers I have (FIREFOX 72.0.2, CHROME 79.0.3945.130, INTERNET EXPLORER 11.592.18362,0, and EDGE 44.18362.449.0), FireFox fails to access this web-site. Something's wrong with FireFox?

Asked by wlpeavy1 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Tabs crashing

Firefox was working perfectly last night. Today, on my desktop and laptop, both browsers are crashing. I get a “Gah. Your tab crashed”. I’ve restarted the pc and erased … (read more)

Firefox was working perfectly last night. Today, on my desktop and laptop, both browsers are crashing. I get a “Gah. Your tab crashed”. I’ve restarted the pc and erased all browser caches.

Asked by Toro 4 months ago

Answered by cor-el 4 months ago

  • Solved

Copy/Paste not working

As the title indicates, copy/pasting does not work. I'm on Windows 10, have installed Firefox about two days ago (I've recently switched to it) so the version of FF is up… (read more)

As the title indicates, copy/pasting does not work.

I'm on Windows 10, have installed Firefox about two days ago (I've recently switched to it) so the version of FF is up to date. I've looked up a few fixes before posting and they didn't work:

- Tried booting FF on safe mode and it didn't fix the issue - it clearly isn't caused by an add-on (and I've never had this issue in my previous browser with nearly the same add-ons installed). - other people seem to have had the exact same issue multiple times and it's lasted for years, so it's clearly a problem on FF's end.

Here is the issue described more specifically: Copying things from a tab from FF and into the online version of Word does not work - when I try to, the intended selection: - disappears a few seconds after I've pasted - or it does not appear at all - or when it does, it erases the entire sentence it was pasted next to it, which you can imagine is absolutely bothersome.

I've also tried to copy/paste statistics from a site called archiveofourown.org onto another FF tab. - What ended up being copied is only the last character of the entire content I was trying to paste, which I think suggests there's some issue with what's contained in the clipboard.

I'm mentioning these two websites because I'm guessing that something about them is probably conflicting with the copy/paste feature, however I'm hoping no one will have the gall to tell me it's those websites' faults and that I should just stop using them.

When pasting (while having hopefully copied the former selected content- and no, it wasn't the case), it always pastes the content which was last copied into the clipboard prior to that very attempt, which shows that the clipboard's content was not refreshed with the last selected copied one.

I'm surprised to see that FF has had such a glaring issue for years and for many other users, and updates have never given a fix for it. I'd like this issue to be fixed properly, because I'd hate to have to switch back to my previous browser. FF sports so many nice features that other browsers don't have, and it'd be a shame to ruin the experience with a bug so basic as the copy/paste feature being broken.

Asked by yumiifmb 3 months ago

Answered by user1321319 3 months ago

  • Solved

After update Debian 10 Firefox only recognizes English layout keyboard. Others softwares work well.

Good afternoon! After an update has occurred in my Debian 10, Firefox now recognizes only the US English keyboard layout. in short, I can not type anything with accent. M… (read more)

Good afternoon!

After an update has occurred in my Debian 10, Firefox now recognizes only the US English keyboard layout. in short, I can not type anything with accent. My keyboard layout is "Brazilian Portugueses ABNT 2" and now I have to go looking for where the necessary keys are. And even finding the location of the keys still can not put the appropriate accents in words. For now, I only detected this problem in Firefox. Constantly, I use GEdit and Libreoffice and both work well. including, so that the text of this situation, I'm posting here, get all cute with sharp words and so on, had to do everything in GEdit, copy and paste here on this site.

For if I did not do so could not emphasize the words. I believe the problem is in Firefox, then I downloaded the latest version on the site yesterday (03/27/2020), the 74.0 version, but it doesn't works too. I configured Firefox language to Brazilian Portuguese, but it doesn't work tool.

The operating system is all right, because, as mentioned above, the other softwares are seeing the correct layout of the keyboard (Brazilian Portuguese ABNT 2). If anyone has any hint of what might be done to the Firefox pass to see the keyboard layout set in the operating system and can post here, will be of great help. Therefore, I did not want to install another browser.

Beforehand, thank you!

Asked by Edwar Saliba Jr. 3 months ago

Answered by christoph.haeni 3 months ago

Yahoo mail freezing up constantly in Firefox only

Have to continually refresh, reload, clear broeser cache, force close app just to get yahoo working properly. Every other site works just fine. You try to reply or compos… (read more)

Have to continually refresh, reload, clear broeser cache, force close app just to get yahoo working properly. Every other site works just fine. You try to reply or compose a message and the letters of getting mixed up as I type and even spacing goes 2 or 3 spaces out per letter even letter start going behind and in front of eachother what the heeeeeck....In any part of yahoo mail when you click to do something it will start load an 1 mil of a second it immediately get stuck or starts loading slow then goes to like a connection lost or server down page which have to refresh 30 times to bring it back up. Another example out of the many is attachments don't want to open after clicking on the paper click (PAGE TIMES OUT) amazing and will get Yahoo didn't save the draft losing everything typed yet all the sudden attachments open then the next battle is trying to get the attachment to go which takes hours just to upload attachments. This problem has been going on for years and happens to a lot of people as I see in other forums. Will continue to surch for an answer till meet a computer mastermind.

Asked by mikemailnit 1 week ago

Last reply by Zabadoh 5 days ago

Firefox 78.0.1 does not remove closed pages from memory - lags and high RAM usage

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit cons… (read more)

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit consists of launching browser with 1 pinned tab and 1 home page (so 2 tabs only), then opening 5-10 tabs from my bookmarks, checking pages then closing them and leaving only 1 pinned page open. In firefox 78.0.1 after doing this (opening and then closing multiple tabs "to the right" using new context menu added in 78) my ram usage does not drop. It goes from 2.4GB (system only usage) to 5.0GB and does not drop after closing tabs. However when I open 10-20 tabs again RAM usage does not rise (maybe slightly, like 5.3GB). So it looks like firefox has multiple tabs stored in ram and opening new tabs just rewrites that memory instead of allocating new one. I have 8GB of ram so 3GB of usage from 1 open tab is crazy. I think it was 500-900MB before. I also have terrible lags because of this - browser hangs up every few seconds for few seconds. I had trouble writing this post with 2 tabs open because of 3.3GB ram usage! Restarting browser helps - ram uasge rises from 2.4GB to 3.2GB only (800MB for 2 tabs) but every new opened and closed tab seems to stay in memory. For example if I open 10 more tabs except for 2 that always open so I have 12 tabs I have 3.6GB memory usage. After I close them it slowly drops to 3.5GB instead of returning to 3.2GB. It does not matter how I close tabs - using right click context menu (close other tabs, close tabs to the right), using X on tabs, or using add-on to close all tabs except for pinned ones. They always remain in memory somehow. PLS fix this ASAP.

P.S. I also tried checking about:performance menu but there is nothing interesting here. It says that 2 opened tabs and addons use 100MB of memory which is not true because browser at this moment uses 1060MB.

Update 1: I also tested safe mode. 3,4GB of PC RAM usage on firefox safe mode start. Opened few tabs, ram usage goes to 4.2GB. After closing all tabs except for 1 ram usage start to SLOWLY decrease but it stops at 3,7GB. Ram usage drop was really slow like 10-30 seconds. It should be instant after closing tabs.

Asked by Piterk 1 week ago

Last reply by Piterk 5 days ago

  • Solved

Interal error message when trying to log into Web mail.

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Saf… (read more)

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Safari & Chrome working fine.

Asked by Beardog11 1 week ago

Answered by FredMcD 1 week ago

Thunderbird 68.10.0 (x32)

Good afternoon. Please help. I lost the contents of my emails. How can I restore them? I created a local folder for the archive and started moving emails from the Inbox t… (read more)

Good afternoon. Please help. I lost the contents of my emails. How can I restore them? I created a local folder for the archive and started moving emails from the Inbox to the local archive folder. After archiving, some emails were lost.

Asked by eav 1 week ago

Last reply by Toad-Hall 5 days ago

Problems seens since install of V78.0.1

Experiencing the following problems since V78.0.1 was installed: old bank accounts showed up (TD Bank) games (AOL) will not complete the "load" cycle unable to click … (read more)

Experiencing the following problems since V78.0.1 was installed:

  • old bank accounts showed up (TD Bank)
  • games (AOL) will not complete the "load" cycle
  • unable to click on Firefox icons when in gmail:
    >settings, contacts, logoff
  • Some items will not activate when doing a mouse click on them

Is a Firefox reload needed? And, if so, how is that done without loosing bookkmarks, history, etc.?

Asked by roysacavage 1 week ago

Enter doesn't work in the URL bar

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type i… (read more)

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type in a website (or a search) in the url bar, nothing happens when I press enter, I have to manually click on the arrow to get the browser to react. (It works just fine in other browsers). I tried to de- and re-activate all the Address Bar Suggestions in preferences but this also didn't change anything.

Hope there's a solution out there..

All good Simon

Asked by oxholm8 1 week ago

Last reply by ARMAN KHAN 1 week ago

FIREFOX NOT DISPLAYING FORM DETAIL

Since I updated my Firefox Developer Edition, forms doesn't display properly again even the form margin won't display which makes it very hard for me to know if a data as… (read more)

Since I updated my Firefox Developer Edition, forms doesn't display properly again even the form margin won't display which makes it very hard for me to know if a data as been input by default or the form is actually blank.

Asked by Janet Eyre 1 week ago

Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (read more)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Asked by Lord Questionmark 1 week ago

Last reply by cor-el 1 day ago

Downgrading after crash

I have downloaded and installed the latest version of Firefox. Which was 78.0.1. After using the browser for a few minutes it crashes, I force stop using the Task Manager… (read more)

I have downloaded and installed the latest version of Firefox. Which was 78.0.1. After using the browser for a few minutes it crashes, I force stop using the Task Manager. Once this happens I try to start the Firefox and it gives me a corrupt profile message. At this point if I got to my install programs it says the version is 77.0.

Asked by MrCherokeeFly1 1 week ago

Last reply by FredMcD 1 week ago

  • Solved

getting a error: "There was an error parsing the JSON document. The document may not be well-formed."

I tried to log on AWS web console and I get the following error: There was an error parsing the JSON document. The document may not be well-formed. unexpected character a… (read more)

I tried to log on AWS web console and I get the following error:

There was an error parsing the JSON document. The document may not be well-formed. unexpected character at line 1 column 1 In the inspector there is an error message: "Content Security Policy: The page’s settings observed the loading of a resource at inline (“default-src”). A CSP report is being sent." Everything works in chrome and edge

Asked by djdougan 1 week ago

Answered by cor-el 1 week ago

Windows hanging/freezing when Firefox is in use.

When I have Firefox running, Windows is freezing occasionally. Sometimes it is freezing every few minutes; sometimes a couple of times per hour. I find errors in the Wi… (read more)

When I have Firefox running, Windows is freezing occasionally. Sometimes it is freezing every few minutes; sometimes a couple of times per hour. I find errors in the Windows event log from the ESENT service which correlate to the freezing events (see attached image).

The freezing events seem to occur more often if I have more Firefox tabs open.

I have tried running Firefox with add-ons disabled and have uninstalled and then reinstalled Firefox and the in both cases the freezing events still occur.

The freezing events do not occur if I use MSIE or Chrome, but I would prefer to use Firefox.

I have checked Device Manager for errors - there are none. The S.M.A.R.T. utility reports all OK for my C drive.

I am looking for advice on how to resolve this problem.

Thank you!

Asked by kgkayak 1 week ago

Last reply by kgkayak 1 week ago

Recently used sites no longer appear in the address bar?

I am on 78.0.1 (64-bit) in Windows 10. Suddenly my most used sites no longer appear in the address bar when I enter it. I have no idea why this is happening. What can I … (read more)

I am on 78.0.1 (64-bit) in Windows 10. Suddenly my most used sites no longer appear in the address bar when I enter it. I have no idea why this is happening.

What can I do to get that functionality back?

Asked by bill0287 1 week ago

Last reply by bill0287 6 days ago

Firefox opens YouTube on websties with embedded player

App: Firefox Nightly (formerly Firefox Preview) Steps to produce bug: Open a webpage with any or big embedded YouTube video player Behavior: Firefox opens youtube expe… (read more)

App: Firefox Nightly (formerly Firefox Preview) Steps to produce bug: Open a webpage with any or big embedded YouTube video player

Behavior: Firefox opens youtube expecting the app to be a YouTube web page.

Expected Behavior: Normally open the webpage and don't redirect to YouTube for a page that is not YouTube.

Asked by Ali Deym 1 week ago

Last reply by Seburo 5 days ago