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YouTube Autoplay doesn't work with screen off in Desktop mode.

I run Firefox in Desktop mode with the screen off to listen to YouTube on my earbuds. Autoplay works normal (with playlists) when the screen is on, also in the background… (read more)

I run Firefox in Desktop mode with the screen off to listen to YouTube on my earbuds.

Autoplay works normal (with playlists) when the screen is on, also in the background. If the screen is off, Autoplay pauses until the screen is turned on. As soon as screen shows YouTube, the page loads the next file and Autoplay works as normal.

I have uBlock Origin installed.

The phone is a Samsung Note 10 + running Android 11 and One UI 3.1.

Asked by monkeylikespam 16 minutes ago

Last reply by TyDraniu 10 minutes ago

can't access the Microsoft Office website

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office… (read more)

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

Asked by danil_mazur 56 minutes ago

Last reply by danil_mazur 49 minutes ago

SMTP Timeout error

Hello thunderbird support, please help out: I keep getting this error 'Sending of the message failed. The message could not be sent because the connection to Outgoing ser… (read more)

Hello thunderbird support, please help out: I keep getting this error 'Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.'

This problem started happening after an update to thunderbird, though this might be coincidental. When I send an email right away it always sends successfully without any issues. I only get the error popup when sending emails that are in the outbox 'send unsent messages' or when I schedule emails using send later.

Here is a list of things that I've tried. I'm using thunderbird on Windows. Email is setup as POP. -I've tried using Windows safe mode, problem still exists -Thunderbird troubleshoot mode, problem still exists -Disabling antivirus, problem still exists (uninstalled the whole antivirus, problem still exists) -Allowed thunderbird in windows firewall, problem still exists -Disabling Windows firewall, problem still exists -Creating a fresh new thunderbird profile under profile manager, problem still exists -Changed from wired to wireless internet, problem still exists -Whether I'm sending fewer emails or many emails, problem still exists -Tried clearing thunderbird: internet cache and cookies using CCleaner, problem still exists -Tried changing all the smtp settings to wrong and then changing them back again, problem still exists -Tried increasing the timeout time mailnews.tcptimeout in Config Editor to 500, and 2000, problem still exists -Tried changing the Connection Settings > Proxy - the 4 different options, makes no difference -Changing the windows clock to a week backwards in time and changing back to correct time

Extra notes: -Creating a new windows local account in Windows on same computer - works no problem! -Using other computers on the same network - works no problem!


I'm totally at my wits end. The username, password, smtp settings, internet connection & settings, computer are all fine. I'll repeat once again the issue, when I send emails immediately it is totally fine every time. When I schedule emails or send from outbox (even a minute later), it comes back with error messages. What is the difference between outbox emails and sending-in-real-time emails that causes this SMTP time out error?

Asked by mozillabird 1 week ago

Last reply by mozillabird 3 hours ago

SMTP working on VPN, but not in LAN

Hi, I have trouble with sending emails from my gmail and outlook Office365(school account) accounts. I tried every solution from the support article ("Cannot send message… (read more)

Hi, I have trouble with sending emails from my gmail and outlook Office365(school account) accounts. I tried every solution from the support article ("Cannot send messages"). This problem only appears when I'm on my LAN, when I connected to VPN emails are sent. I tried to reinstall TB, remove and add accounts, control the settings for servers, but nothing works. Thanks for advices.

Asked by michalsvento.ml 4 hours ago

PR-CONECT-RESET-ERROR

Why am I getting this PR-CONNECt-RESET-ERROR message when try to go to secure websites before the latest Firefox update? How can I correct it or should I change my permi… (read more)

Why am I getting this PR-CONNECt-RESET-ERROR message when try to go to secure websites before the latest Firefox update?

How can I correct it or should I change my permissions to allow access to these sites, several which are .gov?

Asked by thekwa 3 days ago

Last reply by thekwa 5 hours ago

Unable to send 3.5 m file. I can send it fro WEB mail, this has been going on awhile.

I can't believe I'm the only one with this problem. I don't do anything but use the mail, I tweak nothing. Not shur when it started but it has been going on at least … (read more)

I can't believe I'm the only one with this problem. I don't do anything but use the mail, I tweak nothing. Not shur when it started but it has been going on at least a couple weeks. 3.5 m file. it happens to be a mov file. I can send it from WEB mail.

Asked by Chilkoot 4 days ago

Last reply by Chilkoot 5 hours ago

"Hmm. We’re having trouble finding that site." since Firefox 96

Ever since I updated to Firefox 96, I have been receiving the error message "Hmm. We’re having trouble finding that site." at times. Refreshing does help. This did not se… (read more)

Ever since I updated to Firefox 96, I have been receiving the error message "Hmm. We’re having trouble finding that site." at times. Refreshing does help. This did not seem to happen with Firefox 95. I am currently on Firefox 96.0.2. I tried restarting the computer, tried refreshing Firefox, tried disabling hardware acceleration, etc., and the issue still persists.

Asked by sabbath99 2 days ago

Last reply by jonzn4SUSE 6 hours ago

Multiple instances of Firefox spamming my computer, even with no pages open

When I open Firefox, I'm getting ** 12 ** instances of Firefox opening up and spamming the hell out of my hard drive (even slowing down other processes), even without ope… (read more)

When I open Firefox, I'm getting ** 12 ** instances of Firefox opening up and spamming the hell out of my hard drive (even slowing down other processes), even without opening a page (I have mine set to not open any pages on loading Firefox). This is annoying and intolerable. I have looked around to find a workaround, but the only post was from last year, and gives instructions to turn off recommended settings, then says to set Firefox instances to 1, where there is no way to do that in that section on the version I'm running. So, how do I fix this? I want the hard drive spamming stopped.

Asked by Browzilla 3 days ago

Last reply by jonzn4SUSE 6 hours ago

Unrecognized email error message

reply-messages-1065990726131445760-56b83e45d72fd66d0d3ab3e7195e6a396f3a82df@meetup.com Hi All, The above type email address generated by Meetup gives me an error message … (read more)

reply-messages-1065990726131445760-56b83e45d72fd66d0d3ab3e7195e6a396f3a82df@meetup.com

Hi All, The above type email address generated by Meetup gives me an error message when I reply to the sender. What can I do to fix this recent ( it became a problem only recently) problem. Below is the error message I get after sending: Sending of the message failed.

An error occurred while sending mail. The mail server responded: reply-messages-1065990726131445760-56b83e45d72fd66d0d3ab3e7195e6a396f3a82df@meetup.com is not a valid fully qualified email addresss [cerb:INVRCPT]. Please check the message recipient "reply-messages-1065990726131445760-56b83e45d72fd66d0d3ab3e7195e6a396f3a82df@meetup.com" and try again.

Ideas? The identical email address sends without a hitch on gmail!

Nyla

Asked by nylason 9 hours ago

Last reply by sfhowes 6 hours ago

Not able to download Zip files from Google drive after compressing

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it … (read more)

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

Asked by satyamverma.8.b 22 hours ago

Last reply by jonzn4SUSE 7 hours ago

Firefox (Canonical/Ubuntu) snap app can't open external apps does firefox have --classic confinement policy

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows… (read more)

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows that ask for me to select the application to open the link.. When doing this the only option have I have is System Handler and Choose Application.. Neither option is helpful.. This did not happen with firefox packaged with .deb .. I am assuming that this deal with snap sandbox security.. I later read an article

I did a little reading and came across a link https://ubuntu.com/blog/how-to-snap-introducing-classic-confinement

Which instructed on how to create a snap with --classic confinement.. I am not sure if this will resolve the issue that I am having .. But I didn't find that I could install firefox snap with the --classic option.. I am not that familiar with snaps so I could be completely off but wanted to know if someone could look into it..

I would like to add an image but it doesn't seem like firefox will allow me to on this page. (Browse is not opening a window) Also copy and paste didn't work

Asked by lradical 1 day ago

Last reply by jonzn4SUSE 8 hours ago

FF trys to Restore Session at startup

When I close FF seems to close correctly I can close all programs then shut down the laptop But when I restart the computer then start up FF, Fire Fox tries to reload the… (read more)

When I close FF seems to close correctly I can close all programs then shut down the laptop But when I restart the computer then start up FF, Fire Fox tries to reload the last Browsing session. No crash had happened and I always start a new session. The message that I receive has been clipped and attached. I have tried to close using the x at the open tab and the x at the top right corner I get the same results.

Gerry

Asked by Gerry58 10 hours ago

Last reply by cor-el 8 hours ago

Error "under remote control" due to DevTools

I upgraded to Windows 11 home and since I did when I open Firefox I keep getting the pink and gray bar with the skull telling me my computer is under remote control. If … (read more)

I upgraded to Windows 11 home and since I did when I open Firefox I keep getting the pink and gray bar with the skull telling me my computer is under remote control. If I close Firefox then reopen it the error goes away, BUT, (isn't there always a but) some websites don't totally load. Please tell me there is a fix?

Asked by Patty Ann 17 hours ago

Last reply by cor-el 8 hours ago

Firefox constantly crashing

Hi all, for the past two days or so my Firefox has been crashing very often. It seems to have started out of nowhere as I did not change any settings. I have tried: Refre… (read more)

Hi all, for the past two days or so my Firefox has been crashing very often. It seems to have started out of nowhere as I did not change any settings.

I have tried:

Refreshing Firefox Uninstalling and reinstalling Disabling and removing all extensions Running in troubleshoot mode Disabling themes

Yet it still crashes - usually when switching tabs, but it often crashes on it's own while I'm not even doing anything.

Any help would be fantastic

Asked by kblake0601 1 day ago

Last reply by cor-el 8 hours ago

Web Page Rendered Incompletely on Firefox

I subscribe to a newsletter published by the International Living Future Institute at www2.living-future.org Every so often (say, once a month) I receive the newsletter t… (read more)

I subscribe to a newsletter published by the International Living Future Institute at www2.living-future.org Every so often (say, once a month) I receive the newsletter through my Comcast email (which I have opened up in Firefox). The email displays only the first of multiple (8, for example) pieces of graphic and textual content. The remaining 7 (for example) pieces are simply blank boxes. The email also contains this statement at the top: "Email not displaying correctly? View it in your browser." The latter statement is linked to a page on their site; for example, today's (1/24/2022) email links to: https://www2.living-future.org/webmail/464132/545721684/7dba785a8c809f875afbfe5e3d94f7b4d88f1cccf3e71980921b90a4c1419be8

The foregoing link does not display correctly in Firefox. When I copy the link to my Safari browser, it does display correctly (with all of the boxes of content properly populated). I have experienced this problem for at least a year, and have not encountered such problems with any other site. Your help would be most appreciated. Thank you, Bill Meessen

Asked by william.meessen 13 hours ago

Last reply by cor-el 8 hours ago

Firefox crashes whenever I try to shut it down, or turn off computer. Now all my saved tabs are gone too.

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit… (read more)

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit. But on restart tabs have been restored, or I have been able to bring them back using "restore tabs".

Two days ago my wife was using my computer (I was out of town) and when she finished she tried to turn off the computer. She got a message that Firefox was not closing so the computer could not shut down, then a minute later (without her doing anything) the computer did shut down.

I got home todaty and started the computer. Opened Firefox and found all of my saved/open tabs (~25) were gone. No "restore tabs" option available.

Is there any way I can locate and restore the missing tabs? I've looked through some posts in Support, but all of the crash issues I found were of a different type. And it would also be really nice if I can get Firefox to close normally again. Are there any plugins that commonly cause this kind of problem?

Thanks in advance for any help!

Tom

Asked by Tom 14 hours ago

Last reply by cor-el 9 hours ago

Devtools inspector, right mouse click on menu, freezes Firefox.

Win 7 64 bit. Latest FF update, 96.0.2 Right mouse click on open page brings up menu box. Clicking on devtools inspector and screen grays out. FF locks up. ctrl-alt-del … (read more)

Win 7 64 bit. Latest FF update, 96.0.2 Right mouse click on open page brings up menu box. Clicking on devtools inspector and screen grays out. FF locks up. ctrl-alt-del and kill the process the only remedy

Asked by RyanT 10 hours ago