Showing questions tagged: Show all questions
  • Solved

Firefox tries to restore crashed session, crashes again

I have Restore Previous Session on Startup unchecked, but Firefox keeps trying to do it anyway. When I have to shut it down because it is not responding, it goes to the … (read more)

I have Restore Previous Session on Startup unchecked, but Firefox keeps trying to do it anyway. When I have to shut it down because it is not responding, it goes to the bad page when I start it again and gets stuck again. I just got the "We are having trouble restoring your previous session" page, so at least I have a choice now, but why is it trying to restore the previous session when I have the option unchecked?

Asked by Ed.Ferris 3 days ago

Answered by cor-el 3 days ago

  • Solved

Messages disappear from InBox but can be found in global search!?!?!

Today I got an email from someone and answered it. I wanted to go back and read it again and I couldn't find it. It was not in my inbox. I have it set up to keep my re… (read more)

Today I got an email from someone and answered it. I wanted to go back and read it again and I couldn't find it. It was not in my inbox. I have it set up to keep my replies in a thread in the inbox. My reply wasn't there either.

I had to do the big global search (through all the email accounts) and that was able to find the messages. however, it says they are in the Inbox, and they are not. when I click on "show in containing folder" it goes to the inbox but it's not there.

When I view the same account on my android phone (with AquaMail) the messages are right there in the inbox like they should be. I notice other messages are missing too, they are there on my phone/aquamail and not on my desktop/thunderbird. the curious thing is that thunderbird can find them in the global search not from inside the folder where they actually are. There are now several of these emails from today, that are there on the webserver but not showing up on my Desktop Thunderbird (yes It is set up for imap).

any ideas? this is scary that some of my emails are just disappearing.

thanks. gary in vermont

Asked by Gary 3 days ago

Answered by Toad-Hall 3 days ago

  • Solved

External Download

I can not download files with external download apps like idm or adm or anything else, i used to get asking for Which app I'd like to use for download but its disabled i … (read more)

I can not download files with external download apps like idm or adm or anything else, i used to get asking for Which app I'd like to use for download but its disabled i think. can you please solve this, i use idm+.

Asked by XEDEXA 3 days ago

Answered by XEDEXA 3 days ago

  • Solved

Error code when I want to play Netflix on Firefox

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date… (read more)

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date While my Firefox is always up to date, can you help me further. Thanks in advance from Trimmy.

Asked by trimmy100 3 days ago

Answered by cor-el 3 days ago

  • Solved

Firefox crashes every time

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimon… (read more)

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimony . We have checked our website code and we did,t find any error other browser all working fine and using windows 7. How to fix this problem?

Asked by bismatrimony 3 days ago

Answered by FredMcD 2 days ago

  • Solved

Delivery status notification + mail downloading

Good evening, since I upgraded to version 78, I've been experiencing two issues: 1) the "Delivery status notification" option doesn't work on one of my email addresses (i… (read more)

Good evening,

since I upgraded to version 78, I've been experiencing two issues: 1) the "Delivery status notification" option doesn't work on one of my email addresses (it works fine on the others); 2) I don't receive emails from the pop3 server of another of my email addresses (I can download them regularly on my mobile mail app). I have already reported this to the relevant service providers, but they replied that the problems do not depend on their servers. Any suggestons? Are they bugs? Thanks in advance. Paolo Cutini

Asked by p.cutini 3 days ago

Answered by svlad2009 2 days ago

  • Solved

My emails have ?? where blank spaces should be. What do I do? REDUX

Thunderbird 60.9.1 in Mac: I cannot find Options under Tools to use this fix for multiple question marks replacing spaces: "Go to the Configuration Editor (Tools, Options… (read more)

Thunderbird 60.9.1 in Mac: I cannot find Options under Tools to use this fix for multiple question marks replacing spaces:

"Go to the Configuration Editor (Tools, Options, Advanced, General, Config Editor). Scroll down to mail.strictly_mime

"Click on it and change it from "false" to true."

Thank you

NOTE: I modified this question to include a screenshot of the Tools menu, but I do not see it posted here.

Asked by michaellax 2 days ago

Answered by michaellax 2 days ago

  • Solved

Emails not sending unless you use popup window "send" feature

Hi I'm using Thunderbird 78.2.2 on a Win 10 machine and when I go to send an email and press the "send" button nothing happens and I get a popup window that appears on th… (read more)

Hi I'm using Thunderbird 78.2.2 on a Win 10 machine and when I go to send an email and press the "send" button nothing happens and I get a popup window that appears on the top right under "check" that lists recipients and asks to "send or cancel". How do I disable this feature? it's a complete pain in the rear if you get my meaning! I have attached an image of the problem. I've never had this happen before.. it just started maybe with this version. I can NOT find any setting to remove or stop it from happening. No messages are sent until you hit "send" in the popup window. NO emails can be sent unless you go through this step. Many thanks in advance... I hope someone can help me.

Asked by David 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Pdf forms firefox 81

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This docume… (read more)

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This document contains forms. The filling of form fields is not supported". Is there something I need to enable?

Asked by alan120 2 days ago

Answered by TyDraniu 2 days ago

  • Solved

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is.

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser… (read more)

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser in Win 10 but every time I start Firefox a message pops up saying Firefox is not my default browser. I have gone to the next screen and confirm that it is. but each time I open and close Firefox the message reappears! I have gone on internet and tried all the solutions suggested like reinstalling, going into default apps through control panel, through the CMD prompt, etc and still no fix seems to work. The message is annoying to no end as each time I start Firefox I have to click through two extra screens to start using it. I have no problem with Chrome but I prefer Firefox because certain sites don't work well with Chrome for some reason and Firefox works well but this is getting annoying switching between apps or clicking these extra keys. I noticed a lot of people are having the same issue with WIN 10. I have no problems on my Win 7 computer but I am thinking of upgrading it and of course it will come with Win 10 so I want to solve this problem if I can now. Any new "fix" since last I checked? I have tried all so far suggested online with no success. I do note it is a it is a WIN 10 and Firefox problem. Is there anyone from MS or Mozilla that can help?

Asked by frankh184 2 days ago

Answered by Wesley Branton 1 day ago

  • Solved

Rollback to Thunderbird 68.12 after recent update to 78.2.2

Hello, Today I updated to Thunderbird 78.2.2 from 68.12.0. My favourite extension, Account Colors, no longer works. It does not appear to have been disabled (although de… (read more)

Hello,

Today I updated to Thunderbird 78.2.2 from 68.12.0.

My favourite extension, Account Colors, no longer works. It does not appear to have been disabled (although development and support for it has ceased), as it's in the Enabled section of the Extensions folder, and the "button" is highlighted blue. In the details, there are some recommendations I don't understand:

"It is recommended to enable these options: • 'Reinstate default hover and select styles' option for both Folder and Thread Panes. • 'Reinstate default hover style (on From menu)' option for Compose Window."

Does this mean I can make the extension work? If so, how?

Additionally, this newest version has other problems: - it takes several seconds to delete text after pressing the delete key - the text in the panes is too small, it's not obviously scalable - the grey blocks at the top of the new message window is distracting (I'll attach a screen shot to show what I'm referring to).

I'm finding this version of Thunderbird too buggy for my liking, and I'd like to roll it back to the previous version.

Could someone kindly tell me a simple way of how to revert to Thunderbird 68.12.0. I found this link http://kb.mozillazine.org/Go_back_to_an_old_version_of_Thunderbird, but it looks like it's a really old article, not to mention overwhelming and daunting for an average user.

I'm running OS X 10.11.6.

I hope someone can help. I'd like to get Account Colours back. The extension makes the task of keeping track of multiple Emails, easier. I don't want to be spending too much time reinventing a system that worked for me.

Many thanks in advance for your time.

Asked by IngT 2 days ago

Answered by IngT 15 hours ago

  • Solved

cannot send emails

Since the last update to Mozilla 78 which happened automatically sometime Monday night I can no longer send e-mails, I get the following message Sending of the message f… (read more)

Since the last update to Mozilla 78 which happened automatically sometime Monday night I can no longer send e-mails, I get the following message

Sending of the message failed. Peer reports incompatible or unsupported protocol version. The configuration related to smtp.uzumati.com must be corrected.

I have made no changes, no great knowledge so no idea where to start looking for the problem!

Asked by bill.carter92 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Multiple Browser Windows

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the … (read more)

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the other a default browser window. Does not happen when manually opening Firefox.

Any ideas on how to prevent multiple windows?

Asked by kn5lsu 2 days ago

Answered by cor-el 1 day ago

  • Solved

Sending an email message in Thunderbird

When sending an email message in Thunderbird, after clicking the "Write" button only one ( 1 ) "TO" column now appears, not four (4 ) as used to be the case, so only one… (read more)

When sending an email message in Thunderbird, after clicking the "Write" button only one ( 1 ) "TO" column now appears, not four (4 ) as used to be the case, so only one recipient can be entered. How can the original layout be restored, please?

Asked by colince 1 day ago

Answered by svlad2009 1 day ago

  • Locked

email

Followup comment to previous post several minutes ago: I should have let you know I can receive email on a different computer and on my iphone, which confuses me even mo… (read more)

Followup comment to previous post several minutes ago: I should have let you know I can receive email on a different computer and on my iphone, which confuses me even more as to the source of my problem.

Asked by donwrightdenver 1 day ago

Last reply by philipp 1 day ago

  • Solved

Thunderbird Not Connecting With Correct Account Settings

I am using Thunderbird 78.2.2 on Mac and I'm having trouble connecting to my email server. Whenever I try and check my email, Thunderbird says it is connecting to the ser… (read more)

I am using Thunderbird 78.2.2 on Mac and I'm having trouble connecting to my email server. Whenever I try and check my email, Thunderbird says it is connecting to the server, then it just sits there and does nothing.

Just to be clear, all of the account settings for incoming and outgoing servers are correct, as I am using the exact same settings in Thunderbird 68.12.0 on Windows 10, and I can access my mail without any issues.

Can anyone give me any clue as to what the problem is, as Google searches have turned up little to nothing in the way of a possible solution. I have uninstalled Thunderbird and cleared out the Library folder on my Mac twice now, and I am still getting the problem.

Thanks for your time.

Asked by Geo 1 day ago

Answered by svlad2009 1 day ago

  • Solved

Following Thunderbird update to 78.2.2, can no longer send email

Following recent update, can no longer send email, but can still receive it. Error message attached from when I try to send. SMTP server settings also attached. ISP have … (read more)

Following recent update, can no longer send email, but can still receive it. Error message attached from when I try to send. SMTP server settings also attached. ISP have not changed anything. Can still send mail on Android device with the same SMTP server settings. Have used Thunderbird for many years, and recommended it to many. Would be a shame to have to change to another email program after so long. Many thanks.

Asked by ian96 3 hours ago

Answered by svlad2009 3 hours ago

  • Solved
  • Archived

desktop.ini on desktop windows 7 after update to FF17.0

2 updates (quicktime) FF popup for update to 17.0 After auto update to FF 17.00 icon desktop.ini appeared on desktop and cannot get rid. Have Norton Inet Sec 12 up to dat… (read more)

2 updates (quicktime) FF popup for update to 17.0 After auto update to FF 17.00 icon desktop.ini appeared on desktop and cannot get rid.

Have Norton Inet Sec 12 up to date.

How to get rid would be nice

Thank you

Asked by dodaside 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

Why doesn't usairways.com work with Firefox?

I used to be able to make a reservation on usairways.com using Firefox. Now I have to use IE. I just updated to Firefox 17 and it still doesn't work. … (read more)

I used to be able to make a reservation on usairways.com using Firefox. Now I have to use IE. I just updated to Firefox 17 and it still doesn't work.

Asked by lckelley 7 years ago

Answered by dumdidadida 7 years ago