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outgoing mail

I keep getting "can't connect" message and I have to enter my password for outgoing mail. Incoming comes through no problem. How can I get Thunderbird to remember my prov… (read more)

I keep getting "can't connect" message and I have to enter my password for outgoing mail. Incoming comes through no problem. How can I get Thunderbird to remember my provider password for outgoing? They obviously already have it for incoming.

Asked by vansks 3 months ago

Last reply by christ1 3 months ago

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Firefox simply not loading images of website

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of t… (read more)

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of times until it finally does. I switched from Google chrome but apparently it was a big mistake, never thought Firefox was so crap. BTW, It's not my adblocker, turned off Enhanced tracking protection and cleared cookies. Nothing works. (on annex I show firefox and google chrome being used on the same website)

Asked by eve_nostro 1 year ago

Answered by eve_nostro 1 year ago

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Firefox forces https in address bar

FF keeps replacing http://mysite.domain.net:3344 with httpS://mysite.domain.net:3344 whatever I try to fix this behavior. Thing is that I own this server and there e… (read more)

FF keeps replacing

http://mysite.domain.net:3344 with httpS://mysite.domain.net:3344

whatever I try to fix this behavior. Thing is that I own this server and there ever was't any SSL implemented. I mean this - never.

Other browsers (Chromium, Chrome, Opera) don't take such a forcing action, website opens like a charm. Why FF thinks it knows better which URL I really want to open?

I already googled _a lot_ in order to find solution, but no one worked.

Setup: Debian 11 Mate no proxy and no separate "internet security" stuff on laptop (other browsers with default settings confirm that) FF 102.11.0 ESR 64 no addons (all switched off)

already tried: browser.urlbar.autoFill false browser.cache.check_doc_frequency 1 network.stricttransportsecurity.preloadlist false browser.fixup.fallback-to-https false dom.security.https_first false

What else I could do to stop this madness? Thank you in advance for any help

Asked by Godyay 1 year ago

Answered by Godyay 1 year ago

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Mozilla ThunderBird not responding

1 of my customers are experiencing ThunderBird not responding, very random when it does not respond, Windows 10 Pro 64 Bit I checked that Mozilla ThunderBird is running l… (read more)

1 of my customers are experiencing ThunderBird not responding, very random when it does not respond, Windows 10 Pro 64 Bit I checked that Mozilla ThunderBird is running latest version (x64 en-US) Version 102.3.3 The fixes I have tried are running the setup exe file I have checked email settings are correct Check task manager to see if anything is overloaded such as RAM Memory Check AVG Firewall and allowed ThunderBird Adjusted Windows power management settings to high power plan

Asked by TechStar IT Australia 1 year ago

Answered by TechStar IT Australia 1 year ago

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Graphical artifacts after the recent Firefox update

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout b… (read more)

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Asked by clancyrus 9 months ago

Answered by zeroknight 9 months ago

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Extensions gone after update

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option… (read more)

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

Asked by person123555 1 year ago

Answered by cor-el 1 year ago

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Firefox closes immediately after opening it

Hello! I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 min… (read more)

Hello!

I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 minutes and then it happens again.

Asked by chillestyt 1 year ago

Answered by chillestyt 1 year ago

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Address book and contact lists disappeared! Help! v.102.6.1

Thanks. When Thunderbird updated to 102.6.1 the other day, my address book disappeared. No more personal address book or contact lists. Gone. (My 'Personal Address Bo… (read more)

Thanks.

When Thunderbird updated to 102.6.1 the other day, my address book disappeared. No more personal address book or contact lists. Gone. (My 'Personal Address Book" went from 2,000 names to 24. Yikes!)

Plus, I can't even type people's names into the emails and expect it to populate like before. I have to search for their emails and rewrite it.

Is there a way to fix this? Or to roll the program back to the previous version?

Since I backed my email list up last month, I've made lots of changes. But if I have to, I'll just re-import and try to recreate what I've done. (Reminder to self to back up more often).

Thanks for any help or guidance. PS - I'm on Windows 10.

Asked by jimgrapek 1 year ago

Answered by jimgrapek 1 year ago

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Problem with attachments after updating Thunderbird from version 102.15.1 to version 115.4.2

Hello, After updating the Thunderbird email program from version 102.15.1 to version 115.4.2, each new email received with a (checked) .pdf, .docx downloaded to disk 0 By… (read more)

Hello, After updating the Thunderbird email program from version 102.15.1 to version 115.4.2, each new email received with a (checked) .pdf, .docx downloaded to disk 0 Bytes and displaying an empty document. Create it directly in Thunderbird, it's also impossible. In the case of this message to another sender who has Thunderbird 102.15.1, it opens without any problems, forward it to the recipient who has access to the 115.4.2 version, it already opens ten files and saves it to disk in a size that has ten files. Strange thing, it works, but it can't be like that. Please let me know what could be the solution to the problem.

Regards

Asked by tzajdel1 11 months ago

Answered by tzajdel1 8 months ago

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User authenticated but not connected when connecting to Microsoft email

Getting this message as of today when trying to connect to my Outlook/Microsoft Office 365 e-mail account. No change of password or any security settings were done. Googl… (read more)

Getting this message as of today when trying to connect to my Outlook/Microsoft Office 365 e-mail account. No change of password or any security settings were done. Googling for the error reveals plenty of other folks coming across it in Thunderbird but not one working fix. Plenty of TB blaming Microsoft and vice versa. IMAP access is still working on iOS so that does strongly suggest a Thunderbird side problem.

Please no "switch to a different email provider" proposed solutions that isn't helpful.

Asked by matthewab2001 1 year ago

Last reply by tim_mw 1 year ago

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Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing we… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 1 year ago

Answered by cor-el 1 year ago

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Version 115 Blank Screen

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or rev… (read more)

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or revert back to an earlier version that worked? See attached screenshot.

Asked by Chris 1 year ago

Answered by Chris 1 year ago

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Firefox tabs crash more and more often, meanwhile unusable - even in save mode

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC. Deleting the cache and cookies and even starting in Safe Mode… (read more)

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Asked by spieltmit 1 year ago

Answered by spieltmit 1 year ago

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How do I delete an old email account from Thunderbird

Thunderbird is trying to access an old email account I haven't used for years. But today I am getting the following error message: Login to server pop3(old email address)… (read more)

Thunderbird is trying to access an old email account I haven't used for years. But today I am getting the following error message: Login to server pop3(old email address) with username XXXX failed. The error message keeps popping up as long as Thunderbird is open. And as long as an error message is running, I can't send an email. How can I delete the old email account so I won't get the error message any more? Thanks. If you respond by email, my current email is rmvoget@gmail.com The old one was rvoget@w-link.net

Asked by RichV 2 years ago

Answered by david 2 years ago

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All pages blank in v114.1.1

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It… (read more)

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It may even have been when it started though I'm not sure about that.

Asked by Tim 1 year ago

Last reply by Paul 1 year ago

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No review checker on one of my accounts

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal prof… (read more)

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal profile, it's not showing up at all; no icon, no prompt, it's like it doesn't exist for that profile. I've restarted both profiles, and it still isn't showing up.

I'd prefer to do my shopping on my personal profile, and not my work profile. Any ideas why it's not working on one?

Asked by PhaedraFlux 10 months ago

Answered by cor-el 10 months ago

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Thunderbird mil

Getting this message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox … (read more)

Getting this message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox

Asked by warrenkk 1 year ago

Last reply by gp 1 year ago

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Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (read more)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Asked by G. Scheiring 1 year ago

Answered by zeroknight 1 year ago

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videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (read more)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 10 months ago

Last reply by Chris Peterson 10 months ago