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I just installed Thunderbird for the first time...

it didnt even download at 1 time from gmail

i am now getting a timeout issue for trying to send my first e mail... I CANT EVEN ADJUST ANYTHING to be able to try again with more time...

and i thought Thunderbird was supposed to be better than outlook... HMMM

i have the latest version of TB with win 10

i want to be able to send e mail without time out issues this is thanksgiving geez

HELP!!

A few days ago, Thunderbird asked for the password to my Yahoo mail account. I've been using Thunderbird to access my Yahoo emails for a few years and I haven't changed the password, so I thought it was strange, but I entered the password. I can access my Yahoo emails through other apps without a problem. I think I may have entered the wrong password first time, but checked the password on the other apps, so I know I'm using the right one now. I'm getting the error message "Unable to login at server. Probably wrong configuration, username or password." I've tried removing the email account and re-adding, but it still fails with to connect. Anyone have any ideas, thanks.

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented with a blank page, or a Firefox error message. Sometimes I'm even presented with the DDoS protection error, even though my computer is clean having being scanned by Kaspersky and Malware Bytes.

I reiterate this and say that it's only Cloudflare sites that are causing problems. Very occasionally they will work for up to an hour or so but most of the time it is error messages or blank pages. Interestingly, other web servers such as Amazon, OVH SAS and Akamai all run with no problems so I wonder what is Cloudflare's problem? Is this something to do with my browser or the web hosting services?

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

TO MOZILLA DEVELOPERS

In spite of hundreds if not thousands of users reporting this issue over and over again, and your suggested workaround to reduce memory usage in the settings that doesn't do anything - FIREFOX is still using unacceptably HUGE amount of memory.

With just FOUR (4) tabs open in one window, in the Task Manager I can see 17 (!!!!!!) Firefox windows open using 830 MB of memory. The highest usage of all my apps including memory hungry media apps. It's using THREE times as much memory as my Adobe Audition processing edits of a 1.5 hr audio with several clips.

This is insane!! You have gone crazy with caching to the point of making this browser unusable.

It's freezing up and crashing my Audition so before I work in it I must shut Firefox down completely - and I work on a powerful tower PC designed for media.

If you don't seriously cut back on this insane caching for the sake of browsing speed IN THE NEXT UPDATE, I won't be using your browser at all, it's simple as that. I'm already migrating my bookmarks and setting up Chrome which uses about half the memory that Firefox does with the same tabs, and I suspect that many users will follow suit.

The workarounds you offer DO NOT WORK. Any app that uses more than 500 MB of memory at any give time on my computer - goes.

Every day my Thunderbird crashed when getting email. I assumed it was a corrupt email rule, annoying but not sure how to address. Incidentally a few months ago, due to another project, I had to move my Thunderbird profile from my Windows machine to my Mac and when I did the crashing stopped. That project has now finished and I've moved my profile back to my Windows machine and the problem is back. I've installed the latest 102.13.0(64 bit) version of Thunderbird, but no difference. Are there any logs that might show in a bit more detail what's going on ? The log that's shown with the "Thunderbird has crashed" message seems to be little use.

Any other suggestions as to why the mac is happy but Windows isn't ?

Cheers

David

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin has crashed." I have tried to solve this problem a number of ways, but have unable to find a solution.

My best guess is the problem is due to the most recent WidevineCdm update, as in the plugins settings the most recent update for the plugin was on 10/21/23, which is shortly before I first noticed the problem. I did test out various streaming platforms on other computer browsers (Chrome and Microsoft Edge) — they gave the same website errors as I got on Firefox, but those browsers did not indicate the cause or suggest which plugin failed. I additionally tested out desktop apps for some of the streaming platforms; they work fine without any issues, but unfortunately the main streaming platform I use doesn't have a desktop app and only works in browser.

My computer is a Lenovo Yoga 9i, it's running Windows 11, and everything is up-to-date.

The methods I have tried to fix this issue with, to no avail: - submitted crash reports - toggling the "play DRM restricted content" options in Firefox, and toggling whether or not the WidevineCdm was activated, closing the browser between each toggle of options - clearing Firefox's cache - running Firefox in troubleshooting mode to make sure it wasn't a different extension interfering with it - tried running Firefox in compatibility mode - tried to find support from the people who made WidevineCdm, but apparently they don't do end-user support - deleting the WidevineCdm manually from the program files for Firefox and Chrome (since Firefox says the plugin is from Google), and then reinstalling it via the chrome components page. This briefly lead to the message on the plugin page that WidevinceCdm would "begin installing shortly." It seemed frozen like that for a good while, but then I tried clicking the "check for updates" and that message disappeared, and it went back to crashing when I tried using a streaming service. - uninstalling both Chrome and Firefox, restarting the computer, then reinstalling both browsers

As far as I can tell, the plugin comes automatically installed in the browser, and there isn't an alternate plugin for decrypting DRM-restricted content. If there's a way to set the WidevineCdm to a previous version before the update that's crashing it, I haven't found it, but I am no expert in computers or coding, and my guess about it being caused by the recent update could be wrong too.

I'm at my wit's end here, any help fixing this problem is greatly appreciated.

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new problem.

When I click the Firefox icon to launch the browser, and reopen my tabs, It opens for a millisecond, then closes faster than I can try to read if there is an error. When I click it AGAIN, all my tabs are GONE and I have to search for them manually, which is a royal pain.

Why is this happening? How can I stop it from happening? This is annoying as hell.

It has been nearly a week since downloading Thunderbird 102. Had to call Ionos server support representatives to try and fix problems and my many emails to Support at Thunderbird and there is still a problem. One would think putting a burden on providers is not a good idea.

There should be a way when Thunderbird issues 103 it is tested first on a community of people each having different server providers and their laptops to work things out.

New problem is trying to send an email. Yes, trying to send an email to my email address to myself showing current time so I know if sending is working and how long. Emails do not send. However if I go to my Android sending an email to my email address with message saying 6:30 it takes less than a second for email to arrive on this Windows 10. and encrypt is off.

Why is this happening?

Hi, i have few problems with TB, the issue is that is in the picture and also some times i receive duplicate email , if duplicate happens i need to delete message in my hosting company(through webmail client) after that i need to delete all duplicate emails, all duplicate emails are with attachments(different .doc, .pdf and etc.)the topology is: I`m in MS AD, and TB is installed on one machine and profile folders are in mapped network drive(TB folder in on shared folder/drive), account is POP3. Steps that i try to fix the problem: -deleting .msf files -deleting global-messages-db.sqlite -deleting popstate.dat -re adding account -compacting folder -repair folder - trying to use maildir as Store Type With all above try i was unable to fix the problems. The issue persist in random times. If i set limit "To save disk space, do not download:" and set it on some low number like 10000 kb, its start to work but larger messages cannot be downloaded. I don`t have any limits in shared drive and i have plenty is space and i don`t have any permission restrictions!

Can you gave me some hints or ideas to fix the issues?

I cannot send or forward emails. Get an error notice that says my message or carrier (Plateautel.net ) has timed out. If I perform task on the webmail. plateautel.net site it works but I prefer to use Thunderbird.

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

Hi guys. I'm using TB 102.1.2 (32-bit) brasilian portuguese version. I have multiply accounts configurated in my TB, derefore, I have more then one SMTP server configurated. I setup the second server as default server (button "set as deault" in SMTP server configuration folder), however, every time I start a new email message, TB selects allways the first SMTP server to send the message. It looks like the default SMTP setting is not recognized by TB and it uses the first SMTP server in the list every time. Thanks for the help and best regards for everyone.

I'm a long time user of Linux Mint. Now on 20.3 and Cinnamon desktop. Also a long time user of Thunderbird. Now in version 91.8.1 Always used the "allow insecure apps" in my gmail account settings and used normal password stored in Thunderbird. Google urges to change the authentication method to oAuth2. Tried everything to no avail. Always "authentication fails when connecting to imap.gmail.com" Cleared all cookies, allowed them, deleted all saved passwords, followed all published advise I could find, and nothing. Then I made a brand new profile pointing to an empty dir and entered my gmail address and checked everything. Same result. In despair I installed Evolution and all run fine at the first try. Should I really give up on Thunderbird? Thanks in advance for any help!

For about a month how I find that the Firefox download list opens by itself multiple times during the day. Most of the time I'm not even actively using firefox, it's just idling in the background. When it first happened I figured it'd be a quickly patched bug and so didn't ask around about it. But I've had a ff update since then and it still happens. Does anyone know why this is happening? I have not seen reports of this via search.

I'm on ff 9.0.1.

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in the middle around a youtube button, or sometimes just a black screen.

I have tried clearing Cookies & Cache, tried in safe mode, tried with a new profile, disabled hardware acceleration, I even uninstalled and re-installed Firefox.

Still for some reason I am unable to watch videos and only on Firefox, it works fine in Chrome and Edge browsers.

I am at a loss on how to fix this, and I really don't want to have to use two browsers for watching videos and navigating the internet.

Any Ideas?

Also my Internet is not the problem, I have Gigabit Fiber.