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Embedded videos play 2-3 frames after sound ends

Basically, any time I load an embedded video file, it will play fine until about the last second. When the video is about to hit the end of its playback, the audio will c… (read more)

Basically, any time I load an embedded video file, it will play fine until about the last second. When the video is about to hit the end of its playback, the audio will cut out before it reached the end of the seeker bar and 2-3 video frames will play after the sound ends. Not sure if it's something to do with being on Linux.

Asked by irongrinder 1 week ago

Last reply by irongrinder 4 days ago

Start of Firefox is slow. Startup-Time between 35 seconds and 2 Minutes

Hello, the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after… (read more)

Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

  • disabled Anti-Vir
  • Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall
  • Changed DNS to 8.8.8.8 and 9.9.9.9
  • Deleted Cache
  • Changed Startup-Page
  • Disabled Secure DNS in Firefox Settings
  • Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed
  • deleted Startup-Cache and enabled secure-start in about:support
  • reinstalled Firefox
  • changed from up to date ESR to latest Release
  • Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Asked by Crofex 4 days ago

Last reply by Crofex 2 days ago

Causes lag

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a ga… (read more)

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a game or web site, it's taking over half of my memory (showing like 11 firefox windows open). I can't play any of my games, even minecraft (which is odd). This didn't happen til this last update. Right now I'm stuck at home mending a broken hand, so I kinda need my browser games where I only use my mouse. If there's an easy fix, I'd really like some help in fixing this issue please. Thank you, Lisa Pearson

Asked by Lisa Pearson 4 days ago

Last reply by Lisa Pearson 2 days ago

WidevineCDM crashes on netflix and other streaming sites

Hello, Seems this WidevineCdm keeps crashing all the time for me when trying to view Netflix or other streaming sites, guessing it has something to do with DRM? Crash I… (read more)

Hello,

Seems this WidevineCdm keeps crashing all the time for me when trying to view Netflix or other streaming sites, guessing it has something to do with DRM?

Crash ID: 48af8e1f-52bb-4129-8cbc-4dba80240321 protector64.dll | <unknown in ntdll.pdb>

Not so savvy with this so any help finding the cause is greatly appreciated.

Best regards

Asked by Jarrot 1 week ago

Last reply by Jarrot 6 days ago

Thunderbird is not receiving mails when i check save password

Hi there, i try to describe my problem as good as i can, i am no native english speaker, so sorry for any confusing phrases :) What is my acutal problem? When i op… (read more)

Hi there,

i try to describe my problem as good as i can, i am no native english speaker, so sorry for any confusing phrases :)

What is my acutal problem? When i open Thunderbird it asks me to type in the password for the account. If i type it in without checking "save password" everything works. When i check that Thunderbird should save my password, Thunderbird is trying to send the login information, but after some time (about two minuets) i get a timeout error while trying to reach the mailserver. I am able to login and work with webmail, i contacted the hosting provider, we double checked all settings in Thunderbird and he also checked if any IP of me is blacklisted or something, but everything is fine.

Since when does this happen? I am self employed and i am providing IT support for customers. Yesterday i got this new customer who said he can't receive mails anymore. His installation of Thunderbird was really old (version 45.x), so first things first i updated the installation to the recent version. When i first opened the updated Thunderbird the password prompt appears and the problems begin.

What i tried to fix the problem I did some research. I searched for pkcs11.txt inside the profile, but there was none. After that i looked for key3.db and key4.db files, i found both and moved them both to a backup-folder and started Thunderbird again. key4.db is created new, but that does not fix the problem. I can't find any more related topics to my problem, so maybe some of you have any idea. As i said, when i don't check the box to save the password, Thunderbird is working fine without any problems.

Thanks in advance for any help,

greetings from germany Christian

Asked by Foxhunter 1 week ago

Last reply by Foxhunter 3 days ago

firefox will not open

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual … (read more)

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual browser. This issue does not occur with Chrome or DuckDuckGo, so it is not an issue with a Microsoft Family account. This issue is not related to missing or corrupted redist files, as I have installed all of the latest files there. I would like to switch to Firefox, as I use it on my phone.

https://youtu.be/YIS4MET6fys

^ this is a video of what happens.

Thank you for any help.

Asked by tcs 16 hours ago

Last reply by tcs 1 hour ago

Firefox closes immediately upon opening and then reopens

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itsel… (read more)

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itself and keeps working. How can I fix this glitch?

Asked by Malik 5 days ago

Last reply by Malik 5 days ago

Thunderbird emails with attachments not sending

A few days ago emails with attachments (pdf, jpeg), and of various sizes, stopped sending (timed out). The problem appears to only exist when I send from my desktop, not … (read more)

A few days ago emails with attachments (pdf, jpeg), and of various sizes, stopped sending (timed out). The problem appears to only exist when I send from my desktop, not using webmail. All had been working fine prior to a few days ago. Emails without attachments send fine. Incoming emails (with and without attachments are also fine). I have had several discussions with my internet service provider who claim there is no issue at their end. I have checked my account/server settings in Thunderbird and all seems correct there. I'm using the POP mail server, if that is relevant. Any thoughts or suggestions welcome. Not being able to send emails with attachments if a major impediment.

Asked by grantdixon 6 days ago

Last reply by grantdixon 6 days ago

Firefox keepy crashing for basically no apparent reason

My browser keeps crashing for literally no reason. It's happened like 20 times in the last 10 minutes. I can't use it for more than 5 minutes without either my tab crashi… (read more)

My browser keeps crashing for literally no reason. It's happened like 20 times in the last 10 minutes. I can't use it for more than 5 minutes without either my tab crashing or the entire browser crashing. Here is my latest crash report: https://crash-stats.mozilla.org/report/index/d2ea16e0-98a5-41d1-ad16-cf2fd0240324

The "Crash reason" is "EXCEPTION_ACCESS_VIOLATION_EXEC". I have tried changing out my RAM and updating my drivers. I have ran all the system check programs ("sfc /scannow", "chkdsk" and the Windows Memory Diagnostic) and they all report no problems. Please help me as soon as possible as I just can not continue using the browser like this.

Asked by slomovicv 4 days ago

Last reply by slomovicv 4 days ago

why am i getting duplicate emails in 2 of my aol email accounts?

bold textI have 3 Aol accounts setup in Thunderbird and recently I have noticed that when I receive an email in one main account, its repeated in another Aol account … (read more)

bold textI have 3 Aol accounts setup in Thunderbird and recently I have noticed that when I receive an email in one main account, its repeated in another Aol account

Asked by Anthony 2 weeks ago

Last reply by Anthony 5 days ago

Printing emails when on print screen, email shows as garblely gook.

What do I need to do when I go to print and print screen comes up, a display shows my email in garblely gook. Also prints that way. I just started having this problem w… (read more)

What do I need to do when I go to print and print screen comes up, a display shows my email in garblely gook. Also prints that way. I just started having this problem with email I received.

Asked by kerbelcpa 6 days ago

Last reply by kerbelcpa 5 days ago

Mailmerge

Good evening, Mailmerge stopped working. It is pretty urgent. Any fix available? OS: Microsoft Windows 10 Pro, 10.0.19045 Build 19045 Thunderbird: 115.8.1 (64-bit), por… (read more)

Good evening,

Mailmerge stopped working. It is pretty urgent. Any fix available?

OS: Microsoft Windows 10 Pro, 10.0.19045 Build 19045 Thunderbird: 115.8.1 (64-bit), portable version

Kind regards Ivan Majsky

TAI-COM Limited Dvory 1525, 02001 Puchov Slovak Republic, EU shop@tai-com.eu

Asked by shop64 1 day ago

Last reply by shop64 1 day ago

Thunderbird is not referencing the new SSL cert

We use Thunderbird to send out emails. Recently our SSL cert was renewed and installed on our mail server. Everything is working correctly and using the correct SSL cert.… (read more)

We use Thunderbird to send out emails. Recently our SSL cert was renewed and installed on our mail server. Everything is working correctly and using the correct SSL cert. Attached to this post is an image of the correct SSL cert working and displaying the correct Validity Period. When I attempt to send emails from this Thunderbird app, it is referencing the old expired SSL cert. Ive manually imported the correct SSL cert into Thunderbird and verified that it is displaying properly. But when I go to send the email, it is referencing the old expired SSL cert. Attached to this post are screenshots of the error and the old SSL cert that Thunderbird keeps referencing.

Please help!

Asked by mwhite2 1 day ago

Last reply by mwhite2 1 day ago

Enter button does not load the page (closing all tabs needed)

Sometimes, when I type a search query or a page address and hit enter, nothing happens, the keyboard is closed and nothing more happens - a blank page - no loading or any… (read more)

Sometimes, when I type a search query or a page address and hit enter, nothing happens, the keyboard is closed and nothing more happens - a blank page - no loading or anything (the same applies when you try to type a page URL).

I use the latest Firefox (124) on Sony Xperia 5IV.

I could attach a video but unfortunately only images are supported.

Asked by michal26 2 days ago

Broken theme when enter the app after day/night theme switch

In Firefox my theme is followed after the system theme, but there is a problem. My system theme automatically switches between day/night and after such switch I open Fire… (read more)

In Firefox my theme is followed after the system theme, but there is a problem. My system theme automatically switches between day/night and after such switch I open Firefox app, it has broken colors everywhere, until I close the app and reopen it again.

Asked by viktorrr.garmashov 2 days ago

Individual attachment size sendable by SMTP via Thunderbird

I often forward spam emails to the Anti-Phishing Working Group (APWG) in my fight against phishing. I always do so in attachment format, as APWG requests. However, if any… (read more)

I often forward spam emails to the Anti-Phishing Working Group (APWG) in my fight against phishing. I always do so in attachment format, as APWG requests. However, if any individual attachment spam exceeds about 150K (give or take a few K's), the whole message gets rejected due to a (very) old SMTP (RFC2821) protocol limiting line length (998 relevant characters) within the message as measured by carriage return/line feed (CRLF). I think the rule is delineated as 4.5.3.1 within RFC. I can still forward such messages as attachments via Gmail, and I believe Yahoo, but not if I use Thunderbird as a suite to send. Is this a deficiency on Thunderbird's part, a bug, or something they intentionally have in place? And is there a workaround-?

Asked by Lt. Commander Data 2 days ago

Browser stops loading web pages

Often times a tab will no longer load links or URLs entered in the search bar. You enter a URL and nothing happens. This can happen on any web site. The Android device ma… (read more)

Often times a tab will no longer load links or URLs entered in the search bar. You enter a URL and nothing happens. This can happen on any web site. The Android device may have been in standby for a while.

Workarounds found: - Close the app and restart it - Open a new tab

Asked by Mitja 2 days ago

Can't open attachments that I attach to emails I'm creating, but can open them when I receive emails from others.

I have Thunderbird v 115.9.0 running on two PCs (one with Windows 10 the other with Windows 11). On both computers I can no longer open attachments that I attach to email… (read more)

I have Thunderbird v 115.9.0 running on two PCs (one with Windows 10 the other with Windows 11). On both computers I can no longer open attachments that I attach to emails I'm creating, like I used to. So for instance, if I'm sending someone a PDF or JPG file, and I attache it and want to open the file and double check it before sending, I can't do that. Doesn't work if I right click on it and say "open" or if I double click on it. However if I save it to my Drafts folder first, then I can open the attachments. Likewise I can open the attachments from the Sent folder. And I have no problems opening these types of files when someone sends them to me.

I have Acrobat Reader Pro set to open PDFs, and Photoshop set to open JPGs, and I double checked the settings, and have re-enabled those as the default programs in T-bird's Settings/General/Files and Attachment section.

Any advice on how to fix this?

Asked by Studly 1 day ago