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Disable Add-ons

How to disable Firefox add-ons in order to block to install temporary extensions. I am generating policies via Firefox Policy generator. { "name": "myconfig", "time":… (read more)

How to disable Firefox add-ons in order to block to install temporary extensions. I am generating policies via Firefox Policy generator. {

 "name": "myconfig",
 "time": "2025-12-14T13:17:27.479Z",
 "configuration": {
   "arrayfields": {},
   "checkboxes": {
     "BlockAboutAddons": true,
     "BlockAboutConfig": true,
     "BlockAboutProfiles": true
   },
   "input": {},
   "textareas": {},
   "select": {}
 }

}

Asked by Kai 4 weeks ago

Last reply by Mike Kaply 3 weeks ago

Need some clarification regarding the CVEs affecting the Firefox ESR versions.

I would like to know how the Firefox CVEs are affected on its version which are mentioned in NVD. Let take mfsa2025-59, for example CVE-2025-8040, as per the NVD its say… (read more)

I would like to know how the Firefox CVEs are affected on its version which are mentioned in NVD.

Let take mfsa2025-59, for example CVE-2025-8040, as per the NVD its says Firefox ESR < 140.1 is affected so does that mean it affect all the version which are lower than 140.1 which included the ESR 128 and ESR 115 versions or just the ESR 140 version series? then it raise on more question check this cve-2025-8029 in NVD it has specifically mentioned it only affect "Firefox ESR < 128.13, Firefox ESR < 140.1" and not the ESR 115 versions. Could anyone confirm it does not affect the ESR 115 versions or it affect all the versions? Now check this one cve-2025-8027, NVD clearly mentioned "Firefox ESR < 115.26, Firefox ESR < 128.13, Firefox ESR < 140.1" are affected so what I understand is that if the Firefox ESR 115 is vulnerable to any CVE it would be mentioned in the NVD specifically.

My point is that if any Firefox CVEs are listed in NVD and it specify only one version like “Firefox ESR < 140.1” what does that mean? Does it affect all the versions which include ESR 128 and ESR 115 or just the ESR 140 series version only affected? If any CVEs are affected on the ESR 115 and ESR 128 does Mozilla specifically mentioned those versions are affected right? Just like its mentioned in the cve-2025-8027

Any help would be appreciated to clarify this.

Asked by Roger 3 months ago

Last reply by James 1 month ago

Group Policy - intl.accept_languages

I previously posted this question: https://support.mozilla.org/en-US/questions/1495577 Asking how to use the "intl.accept_languages" setting within the JSON for the new … (read more)

I previously posted this question: https://support.mozilla.org/en-US/questions/1495577

Asking how to use the "intl.accept_languages" setting within the JSON for the new preferences setting within group policy.

A moderator posted this as a comment which I have only just noticed: "The value is a string, so it has to be in quotes "en-GB"" - the post is now too old for me to reply.

I'm still having issues using this setting even after putting the name in quotes. I've tried:

"intl.accept_languages": { "Value": "en-GB", "Status": "user" }

"intl.accept.languages": { "Value": "en-GB", "Status": "user" }

But neither work, please can someone clarify what exactly needs to be used within the JSON?

Asked by NathanH 1 month ago

Last reply by Mike Kaply 1 month ago

Cients and sensitive data. CA Certificate & Web Developer

GNU nano 8.6 /etc/firefox/policies.json { "policies": { "DisableFirefoxStudi… (read more)

GNU nano 8.6 /etc/firefox/policies.json {

 "policies": {
   "DisableFirefoxStudies": true,
   "DisableTelemetry": true,
   "DisableSystemAddonUpdate": true
   "Preferences": {
     "app.normandy.enabled": false,
     "app.shield.optoutstudies.enabled": false,
     "extensions.autoDisableScopes": 15
    }
  }
} Hidden modifications to settings and extensions is absolutely not OK!!!!!!

This is a security environment.

Asked by blake.secure45 1 month ago

Last reply by Mike Kaply 1 month ago

Manage CA cert on android

Hello, I had issue to verify the cert on android app for https://partners-enrichment.heytelecom.be. On Windows I didn't have the same issue. version 144.0.2 / build id … (read more)

Hello,

I had issue to verify the cert on android app for https://partners-enrichment.heytelecom.be. On Windows I didn't have the same issue.

version 144.0.2 / build id 20251027123126 / target arm64-v8a armeabi-v7a x86_64 Device: Samsung S22 / One UI 7.0 / Android version 15 / version S901U1UES8FYI2 / Security patch level September 1, 2025

Error: Secure Connection Failed, because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

CertChain RCA: DigiCert Global Root G2 DCA: DigiCert Global G2 TLS RSA SHA256 2020 CA1 cert: partners-enrichment.heytelecom.be

1) I couldn't check the cert from the gui as on windows. Shield in search bar / Connection not secure doesn't opened the cert. Is it expected?

2) I found this helppage: https://support.mozilla.org/en-US/kb/setting-certificate-authorities-firefox

Unfortunately about:preferences isn't available on android (ref. https://www.reddit.com/r/firefox/comments/u593x0/how_to_access_to_aboutpreferences_on_android/)

I see in about:certificate which is the correct RCA (I verified the pem file with the root). DigiCert Global Root G2

Where do I check the Intermediate CA's (DCA)?

3) When exporting the RCA it has been download as: digicert-global-root-g2.pem.txt Why the txt at the end?

On Windows it downloads as digicert-global-root-g2.pem

Kind regards,

Asked by Stanislas 2 months ago

Last reply by Mike Kaply 2 months ago

Scap compliance checker scans

I am working on a stig for Mozilla Firefox and I'm trying to do a scap compliance scan but or some reason I am getting a score of zero on all systems. We do patch regula… (read more)

I am working on a stig for Mozilla Firefox and I'm trying to do a scap compliance scan but or some reason I am getting a score of zero on all systems. We do patch regularly and at some point one of the version upgrades caused our compliance scans stopped working. I need a fix and cannot find anything when searching for this issue.

Asked by harry.montoya.ctr 3 months ago

Last reply by Mike Kaply 1 month ago

Broken Auto-Updates on Firefox ESR after silent installation, requires admin privileges, UAC prompts, causes XULRUNNER pop-ups

I've been struggling for months to standardize a deployment of Firefox ESR across various client environments that reliably auto-updates and doesn't cause UAC prompts and… (read more)

I've been struggling for months to standardize a deployment of Firefox ESR across various client environments that reliably auto-updates and doesn't cause UAC prompts and XULRunner profile error pop-ups(I work in IT).

We deploy Firefox ESR in bulk on machines via a batch script which runs as SYSTEM, with msiexec /i and /qn flags.

Firefox installs fine, but then users are typically met with a UAC prompt when they first try to run Firefox. If they decline, then the UAC prompt comes back again next time and often fails to update at all, so the machine is left on an older, vulnerable version.

Regarding the environment: we have deployed the Firefox ESR admx templates and enabled the relevant auto update settings in Group Policy. But only some machines seem to stay up to date, and it seems like this only happens if a user with local administrative privileges has run the program at least once.

What I find unusual is that Firefox seems to attempt to make a "Background Updater" scheduled task for every user that runs the software on each PC, but these users do not have administrative privileges, and the scheduled task is set to only run when that user is logged in. Obviously a scheduled task running as a user with limited privileges isn't going to be able to update files in the Mozilla/Firefox subdirectory in "Program Files" as by default that's read-only access for non-admin users. And, obviously, if a user with local admin privileges DOES log into the machine, then it can update once, but then the scheduled task that it creates for that user (now with admin privileges) will only run when that user logs in - and we don't login as "admin"-privileged users day-to-day.

So, various machines are out of date, running vulnerable Firefox 128 instead of 140 or 142 even though they're all deployed from the same image and have the same policies and restrictions, and ran the same installer for Firefox.

Is there some reason why the auto update scheduled task isn't created at installation time, when administrative privileges have been granted? It's very odd that it doesn't, because then every time a user logs into a machine it seems like Firefox ESR creates the background upgrade task under a non-admin user which simply won't work. I see machines having 4 or 5 background upgrade scheduled tasks, all created by Firefox ESR, and yet the software still won't update - there's a UAC prompt every time the program launches, and going to Help -> About shows "Restart Firefox to update..." but then when clicking the button to restart Firefox, we get the UAC prompt, user doesn't have privileges, so this goes around and around in circles.

Is there a reliable way to keep Firefox up to date without manually logging into each machine and going through the UAC prompts? Can we manually create a scheduled task with the correct user account that has privileges to actually upgrade Firefox?

The background auto update mechanism simply doesn't make sense to our team on a machine-wide install.

Asked by TheITDepartmentAdmin 3 months ago

Last reply by Mike Kaply 1 month ago

What is this? Remote server set to production??

I know nothing about the dev options for Internet settings and minor turned on and it says the remote server is set to production. No flipping idea what this is. Can some… (read more)

I know nothing about the dev options for Internet settings and minor turned on and it says the remote server is set to production. No flipping idea what this is. Can somebody please help me?

Asked by Brooklyn 1 month ago

Last reply by jbr 1 month ago

FF 140.3.1esr (32-bit) - Get PR_CONNECT_RESET_ERROR but Chrome works ok at the same site

Hi, I have 2 machines (Win10 and Win11) with FF 140.3.1esr (32-bit) installed which demonstrates the same failure when I enter one site's url: PR_CONNECT_RESET_ERROR C… (read more)

Hi,

I have 2 machines (Win10 and Win11) with FF 140.3.1esr (32-bit) installed which demonstrates the same failure when I enter one site's url:

PR_CONNECT_RESET_ERROR

Chrome at the same machines goes at this url w/o any failures. Any ideas what to change on "about:config" in FF to allow it opening this url w/o such error?

Asked by senglory 3 months ago

Last reply by Mike Kaply 2 months ago

Authorization Denied with firefox but not with Chrome

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request.… (read more)

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request."]}

When I contacted my CU, they said to add an URL to the Manage Exceptions. This worked, but I want to know why Firefox needs this but Chrome doesn't.

Asked by John Spitzer 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox hangs on some sites; have to kill from task manager.

When I go to some websites, such as Corair.com it hangs. I cannot click on anything. If I try to access specific pages via a search engine the same happens. I can close t… (read more)

When I go to some websites, such as Corair.com it hangs. I cannot click on anything. If I try to access specific pages via a search engine the same happens. I can close the browser but the 8+ processes don't terminate so I have to kill them from task manager.

I clear all of my browser history when I close FF so I can't remember all of the sites this happens on, but it was more than just Corsair.com.

I'm using 140.2.0esr, but also had the problem with 140.1.0esr. I did not have this issue on 128.12.0esr (I upgrade to 140 after that).

I tried turning use hardware acceleration off/on, that didn't fix it.

I am just about to try safe mode.

Asked by citizen1138x 4 months ago

Last reply by Mike Kaply 4 months ago

Poor performance

Dear Sir or Madam, We are experiencing an issue with various users on our terminal servers whereby websites open very slowly when using Firefox. When I access the websit… (read more)

Dear Sir or Madam,

We are experiencing an issue with various users on our terminal servers whereby websites open very slowly when using Firefox. When I access the website using Edge from the same user session, everything works very quickly. We have already tried creating a new profile in Firefox and clearing the cache, but without success. Could you please help us?

The operating system used is Windows Server 2022.

Asked by edv40044 4 months ago

Last reply by Mike Kaply 3 months ago

"Your browser is being managed by your organization"

How to get rid of "Your browser is being managed by your organization"? This thing is driving me crazy(er)! Please 'dumb down' your reply, as I am not computer literate. … (read more)

How to get rid of "Your browser is being managed by your organization"? This thing is driving me crazy(er)! Please 'dumb down' your reply, as I am not computer literate. If it's a malicious attack, my anti-virus is not picking it up. Thanks!

Asked by crosius 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Enterprise download for linux

There is a enterprise download for windows and Apple but i do not see a download option for Linux from this site. https://www.firefox.com/en-CA/browsers/enterprise/ But … (read more)

There is a enterprise download for windows and Apple but i do not see a download option for Linux from this site. https://www.firefox.com/en-CA/browsers/enterprise/

But there is a download for the ESR version from https://ftp.mozilla.org/pub/firefox/releases/

Is there a reason why Linux is not on the main enterprise download page ?

Asked by prairie33 2 weeks ago

Last reply by James 2 weeks ago

Request for configuration option to block Internet access when Proxy PAC file if unavailable or cannot be downloaded

Hello Everyone, I am seeking assistance to configure Firefox browser so that internet access is blocked when the browser cannot download or access the proxy Auto-configu… (read more)

Hello Everyone,

I am seeking assistance to configure Firefox browser so that internet access is blocked when the browser cannot download or access the proxy Auto-configuration (PAC) file. Our organisation enforces all web traffic through proxy servers defined by a PAC file. For compliance and security reasons, users should not have any direct internet access unless the browser is able to successfully retrieve and apply the PAC file.

The desired behaviour is:

1. Firefox attempts to download the PAC file from a defined URL. 2. If the PAC file is unreachable or fails to load (e.g., due to network restrictions or the device being outside the corporate network), Firefox should "fail closed" - meaning it should not allow any direct internet traffic. 3. This is effectively a "fail-block" mode: no fallback to direct connections, and no cached or bypassed proxy settings should allow internet browsing.

This behaviour is critical to prevent devices from accessing the internet without applying corporate proxy rules. I would like to know:

1/ Whether Firefox currently supports a setting or policy that enforces this fail-block condition when the PAC file is unavailable. 2/ If not, whether there are recommended configurations or enterprise policies (e.g., via `policies.json` or Group Policy templates) that could achieve equivalent enforcement.

Thank you for your assistance and guidance.

Asked by bsharma427 2 months ago

Last reply by Mike Kaply 4 weeks ago