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  • Archived

Persistent issues with Google Drive/Docs

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document.… (read more)

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document. These errors only occur on Firefox, no other browser. Text that I type is constantly blurry, oddly-sized, or oddly-spaced, with some letters touching while others have large gaps between them. I've also had some other small issues, like the document thinking that I'm two people and asking me if I want to see "the changes made my collaborators" when I'm the one currently typing (the documents aren't shared with anyone else, and there are never any changes beyond the ones I make), or showing my cursor highlighted with my name as if I were someone else watching myself type. It's made it more difficult for me to focus on work and I don't know what to do about it.

I've tried the following methods (most of them multiple times over the past months) to solve it, none of which worked: - Running the windows in safe mode - Uninstalling all add-ons and themes, clearing cookies and cache, and then restarting my computer - Uninstalling Firefox entirely, restarting my computer, then reinstalling it - Refreshing Firefox - Looking through pages like Firefox Task Manager and such (although the information there didn't really mean much to me, nothing looked out of the ordinary)

Does anyone have any ideas about what I can do about this? I was ignoring it for a while since it's still legible, but it's become really annoying, especially when it makes some words hard to read. Thanks in advance for the consideration. Here's a screenshot of a document with the weirdly-spaced, blurry text:

Asked by matilda27593 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Firefox shows only window boarders on first start

Hi, since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a … (read more)

Hi,

since about a month my Firefox has a strange behavior on my notebook. It starts with an empty windows with absolutely no content (not even a white blank page; just a black frame, see image). If I close and re-open it, everything is fine. So its not really a big issue. However, it's annoying. Has anyone any idea what's the problem? This never occurred on my desktop PC, which should have the exact same configuration (except for any hardware related stuff).

Thanks for your help

Asked by philipp-schneider 10 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Error - Your browser does not support Javascript. Choose another browser.

I need to access the SolarEdge Monitoring web site to get data from my newly installed solar PV installation. However the site tells me that Firefox does not support Java… (read more)

I need to access the SolarEdge Monitoring web site to get data from my newly installed solar PV installation. However the site tells me that Firefox does not support Javascript so I should choose another browser. Since I ditched Microsoft 10 years ago because its browser kept trashing my laptop, I've used Firefox exclusively. Must I really go elsewhere now, or is there a fix for this? I have Java installed, and its Control Panel tells me that "Java in Browser is enabled", but not which one.

Asked by Chris 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

My Windows 7 machine has connected before but now Error code: SSL_ERROR_UNSUPPORTED_VERSION

I am trying to connect to Iomega hmnhd-TIC2R3 -Home Page https://192.168.1.201/index.html with Windows 7 machine. My Linux Mint Desktop is now connected. My Gentoo laptop… (read more)

I am trying to connect to Iomega hmnhd-TIC2R3 -Home Page https://192.168.1.201/index.html with Windows 7 machine. My Linux Mint Desktop is now connected. My Gentoo laptop is now connected. My Windows 7 machine has connected before but now Error code: SSL_ERROR_UNSUPPORTED_VERSION.

Asked by donaldrshaffer 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Unable to delete incorrect autofill entries in login fields

Somehow several email addresses of spammers that I was reporting ended up as Firefox autofill entries in all my login fields. Supremely annoying. I am unable to select an… (read more)

Somehow several email addresses of spammers that I was reporting ended up as Firefox autofill entries in all my login fields. Supremely annoying. I am unable to select and delete them. How can I do this? Can I do this from a private window?

Asked by Xenu 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Open .pdf rather than save

Hello, Ever since a few updates ago, whenever I click on a .pdf, Firefox automatically saves a copy in my Downloads folder. I have changed the settings for opening a .pd… (read more)

Hello, Ever since a few updates ago, whenever I click on a .pdf, Firefox automatically saves a copy in my Downloads folder. I have changed the settings for opening a .pdf to "Always Ask," and when the pop-up opens that asks if I want to save or open with Adobe, I click "open with Adobe." This has the desired effect of opening the file in Adobe BUT ALSO the undesired effect of still downloading the file. I DO NOT want the file to download. I just want it to open in Adobe.

Cheers

Asked by gonzo128 10 months ago

Last reply by Terry 10 months ago

  • Archived

listing description on ebay seems to get squashed into 10% of page width when seems to be set for 100% and is only TD element on the TR

Page in question but appears to be all listings: https://www.ebay.co.uk/itm/255449833961?hash=item3b79ff21e9%3Ag%3AZtIAAOSwIIxiC%7EHz&LH_ItemCondition=2000%7C2500%7C3… (read more)

Page in question but appears to be all listings:

https://www.ebay.co.uk/itm/255449833961?hash=item3b79ff21e9%3Ag%3AZtIAAOSwIIxiC%7EHz&LH_ItemCondition=2000%7C2500%7C3000%7C4000%7C5000%7C6000%7C7000

Code seems to look like it should fill the width

<title>eBay</title>
	<table align="center" style="border-spacing: 0px; width: 100%;">
	<tr>
		<td>
			<div id="ds_div">
							<p>TRACE  ELLIOT AH500-7 500 WATT BASS AMP HEAD </p><p>Comes complete with foot switch,euro power cable , midi cable </p><p>and amp cover. This UK Model is becoming very rare due to demand for its awesome sound . The unit has very little use as it was a backup amp for the same TE Bass-head.</p><br /><br /><br /><p>The AH500-7 is a 500W bass head with a 7-band graphic EQ to fine tune your sound with ease. Highly efficient output stage uses MOSFET technology. Footswitchable features include Pre Shape; graphic EQ; compressor with self-adjusting, program-dependent attack/release times; and an output mute.</p><p>* 500W</p><p>* 7-band graphic EQ</p><p>* Footswitchable Pre Shape; graphic EQ; compresor with self-adjusting, program-dependent attack/release times; output mute</p><p>* Series effects loop</p><p>* Electronically balanced XLR DI output (selectable pre/post preamp)</p><p>* Highly efficient output stage using MOSFET technology</p><br /><br /><p>Dimensions: L 48.5 x 34 x 13 [cm].</p><p>Weight 15.3 [kg].</p><br /><p>This is item is advertised as a  COLLECTION ITEM  but the buyer is welcome to arrange a uplift with a courier service . I will box the item securely for a small fee for the parking materials £5.00 .</p></div>
						</td>
	</tr>

Asked by oscarstankard 10 months ago

Last reply by cor-el 8 months ago

  • Archived

clearing the cache

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all … (read more)

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks

Asked by wolfdad 10 months ago

Last reply by cor-el 10 months ago

  • Archived

GOOGLEADSERVICES

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not … (read more)

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not load. Just hangs up and gives me a blank page. How do I stop this or remove googleadservices?

Asked by Michael Z. Jody 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

OlyKey a Physical Security Key Firefox wants me to register but the registry failed. Help - What now?

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down w… (read more)

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down window opened saying Windows indicated it had to be registered with Firefox. I clicked okay and followed the steps to create a PIN which I did. Then it said to touch my Security Key which I did and another drop down box opened stating the device failed to register.

I tried this three times, now what? Why do I need to register my Security Key? How can I see if it is registered with Firefox? What is keeping it from connecting to Facebook?

Everything I read and watch does not expose this kind of problem. I don't know how to see if the problem is Firefox, Windows, or Facebook! UGH

Help!

Asked by outermost500 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Downloaded files open in same tab in Whatsapp web

Hey, with the latest firefox update I have a problem dowloading pdf files from Whatsapp web. When downloading the pdf it automatically opens up in the same tab, effectiv… (read more)

Hey, with the latest firefox update I have a problem dowloading pdf files from Whatsapp web. When downloading the pdf it automatically opens up in the same tab, effectively closing whatsapp web. Very annoying, especially when im trying to look at multiple files send in the chat, because every time i need to open whatsapp web again. Instead of opening the file in the same tab I would like it to open either in a new tab or a new window but can't find any settings option that would allow me to do so.

Asked by marvin0894 10 months ago

Last reply by Terry 10 months ago

  • Archived

how do i install the f-secure extention now it is back ?

hi. recently f-secure was blocked by fire fox i believe and i removed firefox from my pc. (not sure why) i have now reinstalled firefox as i had a email from f-secure to… (read more)

hi. recently f-secure was blocked by fire fox i believe and i removed firefox from my pc. (not sure why) i have now reinstalled firefox as i had a email from f-secure to say it was now available for firefox but despite spending the last 2 hours going round in circles i cannot find a way to reinstall f-secure. can anyone please help me? thankyou. my subscription is valid.

Asked by saffron 10 months ago

Last reply by cor-el 10 months ago

  • Archived

How to remove the news feed in firefox broswer.

i just downloaded firefox, i loved everything, but i dont want the news feed on my tab, i have been searching everywhere to find a solution. but i cant find one. so plea… (read more)

i just downloaded firefox, i loved everything, but i dont want the news feed on my tab, i have been searching everywhere to find a solution. but i cant find one. so please respond.

Asked by mrstranger984 10 months ago

Last reply by Paul 10 months ago

  • Archived

Blackboard Activity Stream Not Working?

Hi! I have always had this problem with blackboard! Every time I log in to blackboard, this screen pops up. It doesn't matter if I google blackboard and use that link or … (read more)

Hi! I have always had this problem with blackboard! Every time I log in to blackboard, this screen pops up. It doesn't matter if I google blackboard and use that link or use my bookmark for blackboard, I always get this screen after logging in. Help?

Asked by Melody Sanchez 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Refund for Firefox VPN

My computer is Windows 7 and will not download Firefox VPN....Since I can't get FF VPN, how do I get refunded the Subscription price of 59 dollars and some change? Mike … (read more)

My computer is Windows 7 and will not download Firefox VPN....Since I can't get FF VPN, how do I get refunded the Subscription price of 59 dollars and some change?

Mike McDavid [removed email from public]

Asked by mmmcdavid 10 months ago

Last reply by Kiki 10 months ago

  • Archived

RSS feed in Firefox browser doesnt show, Only downloads now

Hello, Trying to just preview my rss feeds for my website. Before, typing the RSS feed link into the browser would at least produce some results. Now, it just asks to sav… (read more)

Hello,

Trying to just preview my rss feeds for my website. Before, typing the RSS feed link into the browser would at least produce some results. Now, it just asks to save file. I only want to preview it.

I've read around and can't find much on the actual feed reader side of firefox. On wikipedia, it says firefox still has a feed reader built in. Firefox support pages say live bookmarks were removed, etc. I just want to view the feed in browser.

I downloaded an addon "Feed Preview" or something similar, now I can view the feed in browser again. The thing is, this addons says it has access to ALL of my firefox data. I already feel some kind of way about downloading this app and then after asks for perms. So I'd prefer not to just use any "addon". RSS feed reader should come basic for browsers.

What is the best way around this? or is my browser just bugged?

Asked by SickProdigy 10 months ago

Last reply by cor-el 10 months ago