Showing questions tagged: Show all questions
  • Solved
  • Archived

Mouse not scrolling, tabs not opening/closing in Firefox

I'm having a number of issues with my Firefox out of nowhere. 1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new … (read more)

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

Asked by Julephenia 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox: Move Find bar to the top

I recently upgraded my system and, after installing and using Firefox, I notice the Find (Ctrl + F) bar is now at the bottom of the window. Whereas, it was previously at… (read more)

I recently upgraded my system and, after installing and using Firefox, I notice the Find (Ctrl + F) bar is now at the bottom of the window. Whereas, it was previously at the top (which is more like every other application I use).

After some head scratching and web searches, I remembered I had to fix this issue previously (after a Firefox upgrade some time back). The method to fix it then could be found here: [there a way to put the Find Bar at top] That link is of course to the same question asked 4 years back.

I have once again followed the procedure there explained per: • Access my Firefox profile folder. In my case:

  C:\Users\<Me>\AppData\Roaming\Mozilla\Firefox\Profiles\5ym42ewi.default

• Create folder therein called ‘chrome’ • In that folder create a file called ‘userChrome.css’ • In that file add text:

  .browserContainer > findbar {
    -moz-box-ordinal-group: 0;
  }

However, after doing that (and restarting Firefox), the Find bar stubbornly remains glued to the bottom of the window.

Can anyone tell me how to solve this issue?

As a separate note to the developers: This issue is long-standing, that a web search reveals is still relevant to many users. Any chance of considering making it a standard option?

Asked by Spinner 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox pdf viewer download button

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as p… (read more)

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as pdf viewer, but sometimes I need to open file with Acrobat DC, that's when I did click download button. It works on other computer like before, it is before firefox update.

Asked by sylciia 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them… (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 1 year ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

How to get Content Types Back in Applications

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like … (read more)

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like a Word or Excel document, and it would come up on my screen. Now Firefox asks me to Save them. I don't want to automatically save files without first looking at them. How can I get those file types in the Application list again?

I have attached a pic of the file types I have left to chose from. There used to be a lot more. How can I get back all the missing choices I have had there for years?

Asked by mishasarkpetsitting 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 1 year ago

Answered by jscher2000 - Support Volunteer 12 months ago

  • Solved
  • Archived

Dark Mode/ Light Mode

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to tu… (read more)

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to turn this off? I have a theme on rn and i like it but i cant use firefox atm because certain websites i browse show up as dark theme and i hate that i just want them all to be light theme. Thanks for the help in advance.

Asked by Z 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Locked
  • Archived

Add Files to "Files and Applications" to be asked wether to save or to open with...

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file t… (read more)

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

Asked by Oliver 1 year ago

Answered by AliceWyman 1 year ago

  • Solved
  • Archived

How to turn off download panel pop-up in version 98.0

This is more of a convenience issue but the new download panel pop-up from the download arrow is very distracting. I couldn't find an option to turn it off so I had to g… (read more)

This is more of a convenience issue but the new download panel pop-up from the download arrow is very distracting. I couldn't find an option to turn it off so I had to go into the config and turn the true flag false for this "improvement". Is there a better way of disabling this pop-up and if not will there be in future versions of firefox?

Asked by pathomeon 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

CORS error in Firefox incognito mode only

Hi there, I am working on a site with Segment API and need to load their JS on my site for it to work. Whats happening is, I get the following error: "Cross-Origin Reques… (read more)

Hi there, I am working on a site with Segment API and need to load their JS on my site for it to work. Whats happening is, I get the following error: "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.segment.io/v1/p. (Reason: CORS request did not succeed). Status code: (null)."

The weird part is, it happens only in Firefox incognito mode. It works on Chrome, Edge, Opera.

I am wondering if this is by design or if it is a bug.

Firefox version 98.0 (64-bit).

Asked by Amit Kumar Singh 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

how do I move bookmarks to the right side

as per my title: how do I move bookmarks to the right side? ps - migrated today from chrome... and amazed you haven't yet realised how MASSIVELY important customising … (read more)

as per my title: how do I move bookmarks to the right side?

ps - migrated today from chrome... and amazed you haven't yet realised how MASSIVELY important customising options are. This place is our virtual home!

stay safe !

Asked by alexandre pruykemaker 1 year ago

Answered by alexandre pruykemaker 1 year ago

  • Solved
  • Archived

Pop-up blocker problem

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gma… (read more)

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gmail or Firefox problem? Probably a dumb question from a not-so-tech-savy user. Thanks for any help. LF

Asked by laurelfarnham 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Keep getting Access Denied messages

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this serve… (read more)

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this server. ''Reference#18.d793517.1649002062.289635e4 This doesn't make sense - this is a site I go to frequently & don't understand why I continue to have problems - I followed some suggested fixes yesterday & it seemed to work again until this morning. I also got a message when I tried to access Amazon that indicated the connection was not secure. I rebooted the laptop & that fixed Amazon problem but not this Access denied problem - Your browser might be a little too safe if it can't connect to common websites

Asked by mbarstad159 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

getting annoying popups even tho popups is off; told to go to preferences? then content; then choose to rid of?

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I compla… (read more)

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I complained to the news paper and they gave the following message to get rid of these annoying messages. Here are their instructions to stop this on Firefox> 1. Click the Settings icon in the top right of your browser window and choose "Preferences" 2.From the left hand side of the page, choose "Content" 3. Under Notifications, press "Choose

There is no Preferences category under my settings icon. There is no Content on the left side of the page when I go to Settings There is no Notifications label from which to select Choose.

How the heck do I get rid of this annoying popup or notification or whatever the heck it is? Please advise. Thx

Asked by djmckay.dm 1 year ago

Answered by Dropa 1 year ago

  • Solved
  • Archived

Firefox closes my open tabs when I exit

I have the Startup checked, to Open previous windows and tabs, but when I close Firefox, all tabs are closed. I have "Remember history" selected under History. Under "Coo… (read more)

I have the Startup checked, to Open previous windows and tabs, but when I close Firefox, all tabs are closed. I have "Remember history" selected under History. Under "Cookies and Site Data" the box that says, "Delete cookies and site data when Firefox is closed" is unchecked. See uploaded images.

Asked by netxconsulting 1 year ago

Answered by netxconsulting 1 year ago

  • Solved
  • Archived

download progress status

March 9, the progress of download status now comes on after each download, not when I simply ask to see the status. this is annoying as it continues to list all download… (read more)

March 9, the progress of download status now comes on after each download, not when I simply ask to see the status. this is annoying as it continues to list all downloads during the session. I have to hit the icon to not see the status after each pop-up, this was never a problem until this morning.

Asked by robtarch 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pag… (read more)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 1 year ago

Answered by Philip47 1 year ago

  • Solved
  • Archived

Firefox not saving cookies for websites with exceptions

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every si… (read more)

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every single time I access those sites, regardless of the fact that are saved to the list.

Asked by cvwest 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How to add bookmark for a specified page of pdf file?

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I not… (read more)

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I notice no matter where I am in the file, the url does't change. I think it's the reason why everytime I click the bookmarked file and the Firefox just open the file on the first page, not the location I leave last time. Is there any way to record the location I leave?

Asked by umiswing 1 year ago

Answered by pg_78 1 year ago