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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 1 year ago

Answered by cor-el 1 year ago

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How do I disable the new download notification?

I save a lot of images from certain sites, and prior to me finally installing the latest update because your stupid system notifies me every few hours of an update and I … (read more)

I save a lot of images from certain sites, and prior to me finally installing the latest update because your stupid system notifies me every few hours of an update and I dismiss 20 times a day for weeks on in.... I found that this latest update ruined firefox even further because now every single time I download an image, it pops the stupid download list on top of everything till I click somewhere instead of silently downloading like it used to do. I found no options at all for disabling this new terrible feature that you for some reason forced on us against our will yet again.

Asked by Vas 1 year ago

Answered by cor-el 1 year ago

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Mouse not scrolling, tabs not opening/closing in Firefox

I'm having a number of issues with my Firefox out of nowhere. 1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new … (read more)

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

Asked by Julephenia 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox saves file when "Open with" is selected.

Hello! I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work … (read more)

Hello!

I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work around to get the "What should Firefox do with this file?" prompt.

Is this no longer possible?

Thanks.

Asked by zed 1 year ago

Answered by AliceWyman 1 year ago

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CORS error in Firefox incognito mode only

Hi there, I am working on a site with Segment API and need to load their JS on my site for it to work. Whats happening is, I get the following error: "Cross-Origin Reques… (read more)

Hi there, I am working on a site with Segment API and need to load their JS on my site for it to work. Whats happening is, I get the following error: "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.segment.io/v1/p. (Reason: CORS request did not succeed). Status code: (null)."

The weird part is, it happens only in Firefox incognito mode. It works on Chrome, Edge, Opera.

I am wondering if this is by design or if it is a bug.

Firefox version 98.0 (64-bit).

Asked by Amit Kumar Singh 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 1 year ago

Answered by Terry 1 year ago

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how do I move bookmarks to the right side

as per my title: how do I move bookmarks to the right side? ps - migrated today from chrome... and amazed you haven't yet realised how MASSIVELY important customising … (read more)

as per my title: how do I move bookmarks to the right side?

ps - migrated today from chrome... and amazed you haven't yet realised how MASSIVELY important customising options are. This place is our virtual home!

stay safe !

Asked by alexandre pruykemaker 1 year ago

Answered by alexandre pruykemaker 1 year ago

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Firefox closes my open tabs when I exit

I have the Startup checked, to Open previous windows and tabs, but when I close Firefox, all tabs are closed. I have "Remember history" selected under History. Under "Coo… (read more)

I have the Startup checked, to Open previous windows and tabs, but when I close Firefox, all tabs are closed. I have "Remember history" selected under History. Under "Cookies and Site Data" the box that says, "Delete cookies and site data when Firefox is closed" is unchecked. See uploaded images.

Asked by netxconsulting 1 year ago

Answered by netxconsulting 1 year ago

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Red striped address bar?

Why is my browsers address bar red striped? From what I have found online, dev tools has something to do with it; something about the browser being remote controlled. … (read more)

Why is my browsers address bar red striped? From what I have found online, dev tools has something to do with it; something about the browser being remote controlled.

How to I remedy this?

Asked by jeffcren 1 year ago

Answered by cor-el 1 year ago

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Dark Mode/ Light Mode

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to tu… (read more)

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to turn this off? I have a theme on rn and i like it but i cant use firefox atm because certain websites i browse show up as dark theme and i hate that i just want them all to be light theme. Thanks for the help in advance.

Asked by Z 1 year ago

Answered by TyDraniu 1 year ago

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Firefox pdf viewer download button

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as p… (read more)

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as pdf viewer, but sometimes I need to open file with Acrobat DC, that's when I did click download button. It works on other computer like before, it is before firefox update.

Asked by sylciia 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to add bookmark for a specified page of pdf file?

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I not… (read more)

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I notice no matter where I am in the file, the url does't change. I think it's the reason why everytime I click the bookmarked file and the Firefox just open the file on the first page, not the location I leave last time. Is there any way to record the location I leave?

Asked by umiswing 1 year ago

Answered by pg_78 1 year ago

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Word document - Auto open

Hello, Please can you tell me how I can click on a word document and for the document to automatically open without having to click the link in my downlaods? See screens… (read more)

Hello,

Please can you tell me how I can click on a word document and for the document to automatically open without having to click the link in my downlaods? See screenshot of the download box that appears in the top right that I have to click to open the word document.

It does it for a PDF document but not for a word document.

Regards, Craig

Asked by craig79 1 year ago

Answered by AliceWyman 1 year ago

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getting annoying popups even tho popups is off; told to go to preferences? then content; then choose to rid of?

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I compla… (read more)

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I complained to the news paper and they gave the following message to get rid of these annoying messages. Here are their instructions to stop this on Firefox> 1. Click the Settings icon in the top right of your browser window and choose "Preferences" 2.From the left hand side of the page, choose "Content" 3. Under Notifications, press "Choose

There is no Preferences category under my settings icon. There is no Content on the left side of the page when I go to Settings There is no Notifications label from which to select Choose.

How the heck do I get rid of this annoying popup or notification or whatever the heck it is? Please advise. Thx

Asked by djmckay.dm 1 year ago

Answered by Dropa 1 year ago

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Firefox and WEBP images

Having just upgraded my Debian 9 machine to Mint 20, this has updated my firefox browser. Everything was going fine until I came across the problem where by all image do… (read more)

Having just upgraded my Debian 9 machine to Mint 20, this has updated my firefox browser.

Everything was going fine until I came across the problem where by all image downloads are saved as webp images, a format that my favourite image editing software cannot handle.

This is a bit of a pain and has made me start looking at alternative web browsers.

Just thought you should know how simple things can cause a loss of support.

Regards David

Asked by david_firefox1 1 year ago

Answered by david_firefox1 1 year ago

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Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Today, after updating the browser. I can't sign in to Ancestry.com

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below. Access Denied Error 21 What happened? This request was bl… (read more)

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below.

Access Denied Error 21 What happened? This request was blocked by security rules. Your IP: 73.94.12.65 Incident ID: 6eae587fcef92d46

I have no idea what security rules, but I am working on a genealogy project and have never had a problem signing into Ancestry in multiple tabs before today. How do I fix this? Besides getting rid of Firefox, I mean. I have the same security extensions on this browser as I use on Vivaldi, Brave and Chrome - I avoid Chrome, but use Vivaldi and Brave regularly, along with Firefox.

Asked by Gene 1 year ago

Answered by Gene 1 year ago

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Firefox takes a long time to be responsive on first start

I'm having the exact same problem that https://support.mozilla.org/en-US/questions/1157490 firefox itself opens and loads within seconds perfectly fine,[...] But when… (read more)

I'm having the exact same problem that

https://support.mozilla.org/en-US/questions/1157490

firefox itself opens and loads within seconds perfectly fine,[...] But when I try to go to any website, it takes ages to load and function normally. [...]

Once it has loaded the website(s) it functions completely normally

As the solution in that thread was a full format I'm reopening this to find a more precise solution.

I tried everything on that thread without success. Deactivated every plug-in and the problem persist. Running in safe-mode corrects the problem.

I attach an image of the profiler (I can send the full profile if needed)

Asked by joseluismx33 1 year ago

Answered by joseluismx33 1 year ago