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  • Archived

Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_E… (read more)

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR" message when trying to open any pages. Your browser has become less useful than explorer or edge. It's the same message no matter what page is attempted to open.

Asked by cwestgcs 2 years ago

Last reply by David Smith 1 year ago

  • Archived

Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgro… (read more)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal 2 years ago

Last reply by Paul 1 year ago

  • Archived

Firefox get error when loginning into Godaddy Microsoft 365 account

I just downloaded and installed latest Firebox browser on Windows 10 64bit Pro system. I use to be able to log into my Godaddy Microsoft 365 account. Now I get the foll… (read more)

I just downloaded and installed latest Firebox browser on Windows 10 64bit Pro system. I use to be able to log into my Godaddy Microsoft 365 account. Now I get the following:

===========================================

Your browser is a bit unusual...

Try disabling ad blockers and other extensions, enabling javascript, or using a different web browser.

===========================================

I turned off blocking, popup adds and still gets same error (I stopped Firefox and restart and same issue).

Please help. Fred Kuhlman

Asked by dagget2 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 2 years ago

Last reply by joemartinello 1 year ago

  • Archived

Separation of the address bar and search bar

You have very practical option for the address bar to separate it for the search bar. See the attached screen shot. We have many local url addresses to the local web ser… (read more)

You have very practical option for the address bar to separate it for the search bar. See the attached screen shot.

We have many local url addresses to the local web server, which the Firefox does not recognize as URL addresses and redirects to the search engine.

So I said in the option, that for the search purposes a separate bar should be used. But the address bar still redirects to the search engine although I said that that the address bar should be used only for the navigation.

Please make the address bar working for the navigation only if the option "Add search bar in toolbar" is selected. Otherwise there is no sense in the separate search bar.

Asked by oleg.schildt 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Latest Update

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking… (read more)

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking into my settings but I see nothing that I can do to go back to the normal white. I am using Windows 11 on an HP All In One Desktop computer. Is there anything I can do to revert back to the way it was? Thanks for any reply.

Asked by CarolinaGirl57 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Google is changing the default search engine

I had Duck Duck Go set as the default search engine. Recently every time I turn on the computer Google is the default search engine. The OS is Ubuntu 20.04.3. I unchecked… (read more)

I had Duck Duck Go set as the default search engine. Recently every time I turn on the computer Google is the default search engine. The OS is Ubuntu 20.04.3. I unchecked Google as a search engine. Do I need to delete any files that say Meta or take some other action? Thanks for your help.

Asked by raquelweir 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

New Login Issue using Firefox only

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had t… (read more)

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had the issue before on Firefox. I am able to login using other browsers. Altra has indicated to me an update glitch involving Firefox browser. Any help?

Asked by martingaul3378 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox and FaceBook

When I open Facebook with Firefox all of the images in the FB session are blank, and they will not open in the usual manner. Also only about 1/4 of the FB session is disp… (read more)

When I open Facebook with Firefox all of the images in the FB session are blank, and they will not open in the usual manner. Also only about 1/4 of the FB session is displayed.

When I use Edge I have no problems at all, so I have to assume that it is FF and not my computer that is at fault.
Please advise.
Bob Burns

Asked by choppbobby 2 years ago

Last reply by choppbobby 2 years ago

  • Archived

Dark screen and menus

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal wit… (read more)

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal with.

How do I reset to white and sync them on all my devices?

Asked by tmw46 2 years ago

Last reply by kentuckywoman2 1 year ago

  • Archived

Multiple language spellcheck

Hello! I am multilingual and write in multiple different languages, and the red markings from spellcheck underneath non-English sentences get annoying when they are so f… (read more)

Hello!

I am multilingual and write in multiple different languages, and the red markings from spellcheck underneath non-English sentences get annoying when they are so frequent. I understand that I can install multiple dictionaries, but that does not allow me to use more than one language's spellcheck at a time.

Is it possible to activate 2+ language dictionaries in Firefox?

Thanks for the help, Sylvan

Asked by Sylvan 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Even if I register a Google domain as an exception, Google login information will be deleted

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings. After that, register the Google domain as an exception wit… (read more)

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings.

After that, register the Google domain as an exception with "Manage Exceptions".

When I restart Firefox after logging in to Google once, the Google registration information disappears even though I registered the exception, and I have to log in again.

However, there are some sites where my login information will not disappear if I register as an exception.

How can I prevent my Google login information from disappearing even if I restart with the above settings?

Thank you.

Asked by lsdoll02 2 years ago

Answered by lsdoll02 2 years ago

  • Archived

Video format or MIME type is not supported

I get the error: Video format or MIME type is not supported Most of the fixes i have seen apply to desktop but this seems to persist even for the mobile browser. I'm hopi… (read more)

I get the error: Video format or MIME type is not supported Most of the fixes i have seen apply to desktop but this seems to persist even for the mobile browser. I'm hoping that this is something Firefox fixes on their end to avoid having the users install their own fixes all the time, if possible for ALL platforms. It's just not right that we need to do our own individual workarounds when something as basic as playing a video should already be functional in the first place. Thank you.

Asked by grace marie 1 year ago

Last reply by Paul 1 year ago

  • Archived

Still No Print!?!? Jan 2022, vers. 96 for Android.

Why has the option to print STILL not been added back in? (January 2022, version 96 for Android) Why was it removed to begin with? Seems like a key feature for a lot of p… (read more)

Why has the option to print STILL not been added back in? (January 2022, version 96 for Android) Why was it removed to begin with? Seems like a key feature for a lot of people. No plugins or add-ons for it either. Once I switch, I won't be back.

Asked by cl460221wendland 2 years ago

Last reply by a+firefox.com 1 year ago

  • Solved
  • Archived

Missing Bookmarks

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are… (read more)

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

Asked by Wayn58 1 year ago

Answered by Terry 1 year ago

  • Archived

Can't resolve recurring 404 error, also Firefox start up requires 'New session' every time.

2 issues. 1) Have used Firefox for years on Windows 10 on a laptop. For the last 2 months I have had great difficulty signing in to do online banking with Bank of Montr… (read more)

2 issues. 1) Have used Firefox for years on Windows 10 on a laptop. For the last 2 months I have had great difficulty signing in to do online banking with Bank of Montreal (BMO). I get a lot of 404 error messages. Clearing the cache and history works occasionally, but not consistently. I do not have this problem when I use Chrome and I do not have this problem with any other site. This is really frustrating and inconvenient because it is so inconsistent and yet so important. 2) For the last month, every time I start Firefox I get a message telling me Firefox was unable to find previous settings and I have to select 'Start new Session' as it seems unable to restore itself otherwise. Any ideas? Thanks in advance.

Asked by mannlett4 2 years ago

Last reply by mannlett4 1 year ago

  • Archived

Edit a word in the name field of the bookmark library

I open "Manage Bookmarks." I open "Library." In "Search Bookmarks," I enter what I'm searching for, assume NY Times.' All the Times links are displayed. I see in the "Nam… (read more)

I open "Manage Bookmarks." I open "Library." In "Search Bookmarks," I enter what I'm searching for, assume NY Times.' All the Times links are displayed. I see in the "Name" field at the bottom that I misspelled a word in a displayed link; e.g., "Pul" instead of "Paul." I go to the "Name" field, add the missing "a", then click on an adjoining link. The edit does not take place - like it used to.

How do I edit the "Name" field in the library?

(NB: Firefox 96.0.2)

Asked by amurray3217 1 year ago

Last reply by Terry 1 year ago