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  • Archived

Opening local news web page crashes Mac Mini M1 system - shuts down computer instantly

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately… (read more)

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately shut down.

The web page (tbf, advert heavy clickbait nonsense) concerned is:

https://www.lep.co.uk/health/coronavirus/dont-be-a-dick-warns-lancashire-county-council-as-controversial-new-poster-targets-unmasked-shoppers-3498413

Opening in troubleshoot mode seems ok, opening in Safari seems ok, but normal Firefox results in the shut down as page is loading.

Brief info:

Mac Mini M1 2020, 16GB running Monterey 12.0.1

Name Firefox Version 95.0.2 Build ID 20211218203254

Mac error report:

panic(cpu 0 caller 0xfffffe0028b0d614): Too many alloc retries: 502, table:0xfffffe002c567560, type:1, nelem:1 @ltable.c:489 Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 21A559 Kernel version: Darwin Kernel Version 21.1.0: Wed Oct 13 17:33:24 PDT 2021; root:xnu-8019.41.5~1/RELEASE_ARM64_T8101

Asked by James 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

crashes even in safe mode

Firefox has been crashing all afternoon. Here are the crash reports. It is even crashing in safe mode. Firefox is up to date. All drivers are up to date. No malware found… (read more)

Firefox has been crashing all afternoon. Here are the crash reports. It is even crashing in safe mode. Firefox is up to date. All drivers are up to date. No malware found. bp-e8ece767-e2ab-413c-9c05-f89fd0211220 12/20/2021, 5:19 PM View bp-b50117d8-8c22-4b5c-aa2a-98b3f0211220 12/20/2021, 5:19 PM View bp-36f6abaa-012c-4c23-8198-d2b410211220 12/20/2021, 5:19 PM View bp-5e229ac9-b881-4d29-821d-7700e0211220 12/20/2021, 5:19 PM View bp-397d037d-8f07-42ab-a6a9-9fe180211220 12/20/2021, 5:19 PM View bp-1695b8d6-89ef-46a3-a218-6cbfa0211220 12/20/2021, 5:19 PM View bp-99676870-058b-4fe9-873b-ec0950211220 12/20/2021, 5:19 PM View bp-248791e5-0899-474f-9309-101de0211220 12/20/2021, 5:19 PM View bp-b946a395-0aba-46ec-872f-55a480211220 12/20/2021, 5:19 PM View bp-7c9432a1-3926-46c0-94e8-48c7e0211220

Asked by cat_lady_100 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Facebook / Shopify pop up blamk

when accepting terms and conditions pop up in Shopfiy the facebook channel pop up is blank and I am unable to finish set up. Why would a would pop up window be blank but … (read more)

when accepting terms and conditions pop up in Shopfiy the facebook channel pop up is blank and I am unable to finish set up. Why would a would pop up window be blank but with a URL in firefox: https://facebook-ads.shopifycloud.com/terms_and_conditions?appId=372033192897621&betaTos=true&businessId=1071219976978651&fbWindowHeight=525&fbWindowWidth=1000&isMobileDevice=false&merchantSettingsId=623977695418018&shop=the-freedom-spice-company.myshopify.com

Asked by scottalewis2 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Overwhelming Number of Crashes

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crash… (read more)

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

Asked by mhinck1 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

facebook white page

about a week ago without any changes to my setup my facebook went white... Done everything suggested in older questions but nothing. Im only able to open it via private w… (read more)

about a week ago without any changes to my setup my facebook went white... Done everything suggested in older questions but nothing. Im only able to open it via private window. All other browsers work fine. Im on win 10 firefox version 95.0.2 (64bit)

Asked by greekrage 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Windows 11 - fresh install; menu button and all buttons on same row open, then vanish and can't be clicked on

Just booted up a new laptop with Win11 and installed Firefox - had been working normally, but now I can't get back into the browser menu or anything else on that menu/url… (read more)

Just booted up a new laptop with Win11 and installed Firefox - had been working normally, but now I can't get back into the browser menu or anything else on that menu/url bar. On opening a new window, I can click and view the menu, but within a few seconds it vanishes, but the button remains highlighted as though it's still open, so I can't re-open it.

Asked by kem5242 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (read more)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 11 months ago

Last reply by Terry 9 months ago

  • Archived

I cant download from google drive on firefox version 95.0.2 windows 10

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I thi… (read more)

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

Asked by nathanogrodowczyk 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Primary Password worked fine, now FF REFUSES to accept it.

I think FF has developed a bug, not sure when the last update occurred, but every time they update "automatically", which I DETEST! I end up with all sorts of issues, th… (read more)

I think FF has developed a bug, not sure when the last update occurred, but every time they update "automatically", which I DETEST! I end up with all sorts of issues, this time, when the Primary Password box comes up, I enter my Primary Password, and YES, I DO KNOW EXACTLY WHAT IT IS, but every time I start entering it, the PP Box comes up with NOT RESPONDING right after I enter the first letter, sometimes I'll get several characters in before it LOCKS UP with this error again. And if I'm lucky, I might get the entire Primary PW in, but then it just goes back to the damn PPW Pop-up box and wants it again. I have tried far too many times to access my FF account with my PPW, but it refuses it. Again, I KNOW WHAT IT IS, and it worked just fine the night before, but now today 12/24, FF is refusing to accept the PPW, and I KNOW it is correct, and I even typed it in slowly to make sure I was entering the correct sequence of characters.

I think there may have been some kind of update and now it's LOCKED ME OUT and I need to gain access to MY site passwords, as I have over a thousand plus pw's in there.

FireFox NEEDS desperately to have, AND GIVE USERS, an option to RESET this Primary Password, as I DID NOT CHANGE IT, I **KNOW** what it is, but I can't get FF to accept it! As of now{this writing}, and there is NO WAY to reset it WITHOUT LOSING ALL YOUR SITE PW's and that is totally F'N RIDICULOUS there is no way to reset this Primary WITHOUT losing all YOUR SAVED DATA, because you can't even gain access to that data to even SAVE IT if the PPW isn't working or got skewed by some f'n update THEY DID that I didn't want to happen!

They NEED A RESET for PRIMARY PASSWORDS so crap like this doesn't happen. And not only that, they SHOULD HAVE A REAL SUPPORT TEAM that THE USER CAN CALL AND SPEAK WITH, ONE WHO KNOWS the software when an issue like this comes up and HAVE A FIX FOR IT, so you DO NOT LOSE SAVED DATA or at least a way to SAVE that DATA if you have to do a MAJOR RESET of the software, as it is, it's very stupid, idiotic and dumb that none of this can be accomplished! I was hoping there was a PRIOR VERSION using that option in Win 7 to try and restore a previous version that WORKEWD and had all my info, but NOOOOOOO, they make darn sure you can't revert to a prior version THAT WAS WORKING and leave you stuck with a version that has don nothing but frustrate you because you've LOST ACCESS to everything.

I WILL NEVER< NOT EVER, use a Primary Password Again, not in the way it is currently set up because, again, it's STUPID, MORONIC, IDIOTIC, and DOWNRIGHT IGNORANT NOT to have some way to RESET this PPW WITHOUT losing everything in the browser!

And I ticked off over this, you're darn tootin' I am! I did nothing, NOT A THING to cause this issue, it all started on its own when I opened FF to use it and IT REFUSED MY Primary Password, that HAS NOT been changed, I **KNOW** what my PPW is, and it no longer works! And I didn't need it to log in here, as this site uses a different PW with an e-mail I use frequently and know its password for site access here.

Asked by Orville Fugitte 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox manage bookmarks x 2

I have just bought a new laptop, downloaded Firefox, signed in, and now for some reason in my bookmarks menu I have two sub menu's of "Manage Bookmarks" One of them is in… (read more)

I have just bought a new laptop, downloaded Firefox, signed in, and now for some reason in my bookmarks menu I have two sub menu's of "Manage Bookmarks" One of them is in the normal location, the other one is at the bottom of my bookmarks menu.

Please help. Thank you.

Asked by Nate 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Unable to Capture Network traffic of Firefox browser using browsermob proxy Java

Before i could capture network traffic of firefox browser with browsermob proxy. Suddenly unable to do it. Please find the error logs while using Firefox Driver with Sele… (read more)

Before i could capture network traffic of firefox browser with browsermob proxy. Suddenly unable to do it. Please find the error logs while using Firefox Driver with Selenium Java.

Need help to capture firefox network traffic using browsermob proxy.

Selenium:3.141.59 Firefox Version: 95.0.2 GeckoDriver: 0.30.0 OS: Windows 10 JDK: 11

Logs: [RemoteTestNG] detected TestNG version 7.4.0 SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder". SLF4J: Defaulting to no-operation (NOP) logger implementation SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details. WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by org.bouncycastle.jcajce.provider.drbg.DRBG (file:/C:/Users/username/.m2/repository/org/bouncycastle/bcprov-jdk15on/1.58/bcprov-jdk15on-1.58.jar) to constructor sun.security.provider.Sun() WARNING: Please consider reporting this to the maintainers of org.bouncycastle.jcajce.provider.drbg.DRBG WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations WARNING: All illegal access operations will be denied in a future release 2021-12-21 16:13:31 [INFO] [BrowserSetup] - Base.BrowserMob Proxy running on port: 51990 1640083411509 geckodriver INFO Listening on 127.0.0.1:35137 1640083412119 mozrunner::runner INFO Running command: "C:\\Program Files (x86)\\Mozilla Firefox\\firefox.exe" "--marionette" "-no-remote" "-profile" "C:\\Users\\username\\AppData\\Local\\Temp\\rust_mozprofileQYBjuz" 1640083412767 Marionette INFO Marionette enabled console.warn: SearchSettings: "get: No settings file exists, new profile?" (new NotFoundError("Could not open the file at C:\\Users\\username\\AppData\\Local\\Temp\\rust_mozprofileQYBjuz\\search.json.mozlz4", (void 0))) 1640083416104 Marionette INFO Listening on port 51994 1640083416274 RemoteAgent WARN TLS certificate errors will be ignored for this session 1640083416277 RemoteAgent INFO Proxy settings initialised: {"proxyType":"manual","httpProxy":"10.166.110.42:51990","sslProxy":"10.166.110.42:51990"} Dec 21, 2021 4:13:36 PM org.openqa.selenium.remote.ProtocolHandshake createSession INFO: Detected dialect: W3C 2021-12-21 16:13:36 [INFO] [T6LinearPageTest] - Capabilities {acceptInsecureCerts: true, browserName: firefox, browserVersion: 95.0, javascriptEnabled: true, moz:accessibilityChecks: false, moz:buildID: 20211129150630, moz:geckodriverVersion: 0.30.0, moz:headless: false, moz:processID: 2356, moz:profile: C:\Users\username\AppData\..., moz:shutdownTimeout: 60000, moz:useNonSpecCompliantPointerOrigin: false, moz:webdriverClick: true, pageLoadStrategy: normal, platform: WINDOWS, platformName: WINDOWS, platformVersion: 10.0, proxy: Proxy(manual, http=10.166.1..., setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify} console.error: Region.jsm: "Error fetching region" (new Error("TIMEOUT", "resource://gre/modules/Region.jsm", 772)) console.error: Region.jsm: "Failed to fetch region" (new Error("TIMEOUT", "resource://gre/modules/Region.jsm", 419)) JavaScript warning: https://assets.adobedtm.com/launch-EN19b2b2616dae464bb03c0afd94653b19-development.min.js, line 8: WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. 1640083540607 Marionette INFO Stopped listening on port 51994

      1. !!! [Parent][MessageChannel] Error: (msgtype=0x39007A,name=PContent::Msg_DestroyBrowsingContextGroup) Closed channel: cannot send/recv


      1. !!! [Child][MessageChannel] Error: (msgtype=0x390147,name=PContent::Msg_ScriptError) Channel closing: too late to send/recv, messages will be lost


      1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost


      1. !!! [Child][MessageChannel] Error: (msgtype=0xAA0006,name=PWebSocket::Msg_DeleteSelf) Channel closing: too late to send/recv, messages will be lost


      1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost


      1. !!! [Child][MessageChannel] Error: (msgtype=0x390147,name=PContent::Msg_ScriptError) Channel closing: too late to send/recv, messages will be lost


      1. !!! [Child][MessageChannel] Error: (msgtype=0xAA0006,name=PWebSocket::Msg_DeleteSelf) Channel closing: too late to send/recv, messages will be lost


      1. !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

Asked by priyayokesh2000 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Amazon.com website left side filter options is not rendering correctly

Not sure why FireFox recently does not display the amazon.com left side menu options (i.e., reviews, brands, price range, etc.). It's a recent issue. I tried MS Edge fr… (read more)

Not sure why FireFox recently does not display the amazon.com left side menu options (i.e., reviews, brands, price range, etc.). It's a recent issue. I tried MS Edge from the same laptop and it rendered the amazon.com site correctly. FYI...I'm not aware that I have changed any settings. I would attach a screenshot but the Image Upload just spins forever and never completes.

Asked by wmlee2645 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox is not responding

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 sec… (read more)

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Asked by Lee150 11 months ago

Last reply by FredMcD 10 months ago

  • Archived

Firefox not playing videos

Hi guys! I have a question. After a clean system reinstall today, my firefox can't play videos on specific websites (I'm from hungary, so some sites may be strange for yo… (read more)

Hi guys! I have a question.

After a clean system reinstall today, my firefox can't play videos on specific websites (I'm from hungary, so some sites may be strange for you guys), for example facebook (Sorry we're having trouble playing this video), coub (just buffering), indavideo, vimea (xml_004 error), dailymotion (browser not compatible). All of this sites are working properly on edge.

I read some fixes, tried all of it (disable hardvare acc. and extensions, etc.). I had once a similar problem, then deleting the cert9 file solved it, but now it is not.

If anyone has an idea or asks for more information, write under this post.

Asked by haraszti.pal1994 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Computer killing memory suck

At random intervals, for no apparent reason, my Firefox starts eating memory at a prodigious rate. At some point, my computer slows to a crawl. The only solution I have … (read more)

At random intervals, for no apparent reason, my Firefox starts eating memory at a prodigious rate.

At some point, my computer slows to a crawl.

The only solution I have found is to kill Firefox, start again, and wait for the next instance.

The attached image shows what the resource use looks like while I have the barest minimum open in the browser.

I've been fighting this for a long time. I'd prefer not to go with the dark side browser. But my wife uses that browser and has no problems at all.

At some point, one must question whether supporting open source is really worth fighting with zero functionality.

Thanks.

Asked by dougpibel 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

FFrefuses to sign in to some websites

Suddenly FF will not connect to websites commonly used before,eg eBay. Login page comes up,I enter the login details and it just comes back to the login page. Tried refre… (read more)

Suddenly FF will not connect to websites commonly used before,eg eBay. Login page comes up,I enter the login details and it just comes back to the login page. Tried refreshing FF,re-downloading FF,clearing cache & cookie data etc,restarting comp,troubleshoot mode,none of it works. Getting to the point of uninstalling it.

Asked by dammit5 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox crashes shortly after system startup

Firefox will often (but not always) crash within 10-15 minutes of system startup. On a rare occasion, the system will also BSOD. Usually, Firefox can be restarted and no … (read more)

Firefox will often (but not always) crash within 10-15 minutes of system startup. On a rare occasion, the system will also BSOD.

Usually, Firefox can be restarted and no further crashes will occur during the session.

Running Windows 10 on an HP Zbook. All drivers are up to date. Tried a fresh re-install of Firefox. Tried turning off hardware acceleration.

Latest Submitted Crash Report ID: bp-78ee225d-8cca-43af-a8d2-e3dd10211229

Thank you

Asked by adambell714 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Print Google doc

I can open a new or existing google doc in Firefox. When I then click on the print icon on the doc page, the resulting dialogue box only gives me the option to 1. open wi… (read more)

I can open a new or existing google doc in Firefox. When I then click on the print icon on the doc page, the resulting dialogue box only gives me the option to 1. open with Firefox 2. Open with Google Chrome 3. Save file. I would like clicking on the icon in the doc to go to the actual print dialogue and give me the option to print the file directly from Firefox. Now I have to open the doc in Chrome first, which seems to me to be an unneccesary step. Thanks for your help.

Asked by Michael M. 11 months ago

Last reply by jonzn4SUSE 11 months ago