All Products Support Forum

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happening.

How the [removed] do i block pop-ups, on Android mobile phone, if i type about:config it shows a lock and says not valid and won't go anywhere. If there is no easy way to turn off pop-up ads on android mobile devices, firefox should openly say so, so people like me won't have our time wasted. I will delete the app if its not possible to block popups. Crazy that you cant access it on the menu, incredibly poor designing.

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind.

Befor the latest update, when I moved my mouse to the top of the screen my tabs popped down and in the top right corner was the standard icons for "minimize" "maximize" and "exit".

With the latest update the tabs are there but the 3 buttons have gone.

If I exit full screen (F11) then they are there again, but I dont want to have to exit full screen every time I change between programes which I do every few mins. I'd be popping pages in and out of full screen every few mins!

How do I get the buttons back all the time?

Is there a possibility to get from you a backup of my bookmarks from last week? My Wife did reset the password without reading the the "may delete your history etc" message.

can I get a backup from last week?

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

The browser screen was black and I did that "about:config" thing and toggled the "browser.proton.enabled" to False which converted the background of the browser to back to white but all the other drop down menus are still black. The bookmark toolbar menu is black, the background of the hamburger menu is black, and the "customize menu" background is black. These areas are now difficult for me to see.

When FF developers start fooling around with colors in the FF browser they need to tread lightly and be aware of all accessibility problems their users may have. Where accessibility is concerned, one size doesn't fit all. Some people have problems with white backgrounds and others, like myself, have problems reading screens with black backgrounds. One simply MUST be aware of sight problems in users.

P.S. I tried uploading photos of the black backgrounds in question but the upload wheel just kept spinning. The photo size was within accepted parameter. Also, I tried to check the box "Email me when someone answers the thread" but that wouldnt work either.

While trying to switch my default search engine in Firefox preferences, the only search engine that is available says "a browser" and has the firefox logo next it. There are no additional search engines to choose and it's driving me insane.

Is there something I'm missing? If anyone could help me get a google search engine in the toolbar, I would be grateful.

Thanks Austen

on some web pages reader view shows w'out the read out loud function ... how to get full audio on please ?

also , on other web pages reader does not appear at all on top screen menu ... fix ? i use win 10 and latest firefox version.

thanks, edward.

Have Android 11; Firefox browser no longer has Collections option on 3dot menu how do I add Collections onto start page ?

Also I don't much care for Pocket... TMI, clutters the opening page.

I just installed Firefox for Android. I'm trying to sync my device for the first time. The app said to open firefox.com/pair on my desktop & take a picture with my camera of the symbol. So I opened firefox.com/pair on my desktop (Windows 10) and it shows a box that says, "Connect to another device {title} Open the code scanner on your Firefox app and show the code when ready. [Show code] {button}"

I looked on my app & can't find a code scanner anywhere. Anyone know where to find it?

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the upper left part of the image shown in the print window is printed. Ctrl-P does the same. This started a week or so ago. If I select the test on the page, then copy it, insert it into my word processor, then Print from the Word Processor it prints fine, correct size.

Ideas?

I keep getting the message 'Access to clipboard denied - please update your browser Preferences'. (Firefox in Windows and Mac).

But Firefox Preferences shows NOTHING about the clipboard.

This seems to be the default in the latest Firefox – before I updated it there was an annoying popup that asked me to select Block/Allow access to clipboard *and I always clicked Allow*. Now it is blocked and I cannot turn off the block.

This has made Firefox unusable.

Hello,

I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content system where we can create, upload, and share videos with our students through the Canvas application.

This has worked fine until recently. Now, whenever I try to access my Kaltura media through Canvas, I get the following error message:

"It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." (see attached photo for reference)

I assume there was a routine Firefox update sometime recently that imposed stricter restriction on third-party cookies. But I have followed all the instructions here (https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection?redirectslug=disable-third-party-cookies&redirectlocale=en-US), and I am still unable to access Kaltura through Canvas (I get the same error message).

FYI - I am able to access Kaltura through Canvas on Chrome, so I know this is a Firefox-specific issue. But I hate Chrome and want to keep using Firefox!

Is this something you can help me with?

Let me know - thanks!

Adam Caress