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Locations of my connected service

Hi, Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the … (read more)

Hi,

Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the location roughly ten months ago.

Asked by prometeh 1 month ago

Last reply by prometeh 1 month ago

  • Solved

Task Manager option missing from profile

I have recently updated directly from v89 to v92.0.2. Since then, I do not have the task manager option in the dropdown menu > More tools. Screenshot attached shows wh… (read more)

I have recently updated directly from v89 to v92.0.2. Since then, I do not have the task manager option in the dropdown menu > More tools. Screenshot attached shows what I mean. This issue does not exist on a new profile if I were to make one, but I am trying my best to avoid transferring everything to a new profile if I have to.

If the only solution is to indeed use a new profile, I would like to know if there's a way to transfer addons and their settings through file copying and pasting.

Thank you for the help!

Asked by re11ding 1 month ago

Answered by cor-el 1 month ago

  • Solved

Repeated MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING on legit Microsoft URL

Is there any way to set an exception? I keep getting an error on this totally legit website -- and of course Microsoft isn't going to offer me any solutions other than … (read more)

Is there any way to set an exception? I keep getting an error on this totally legit website -- and of course Microsoft isn't going to offer me any solutions other than to use Edge (which works)

https://msdn.microsoft.com/en-us/library/8kb3ddd4(v=vs.71).aspx

Asked by monique11 1 month ago

Answered by AliceWyman 1 month ago

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content seem to cause my Mac's fans to spin crazily and are taking up the most resources by far. This happens most fre… (read more)

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content seem to cause my Mac's fans to spin crazily and are taking up the most resources by far. This happens most frequently on Hearst newspaper site and other heavy ad sites. I can turn off Enhance Tracking Protection which does not really seem to have an effect. I mean the fans will slow after about a minute or two and then start up again when I go do the next page. According to Mac Activity Monitor FirefoxCP WebExtensions will use up just over 2GB of memory and FireFoxCP Isolated Web Content will use just under 2GB of memory.

FF 94.0.2 (64-bit)

macOS Monterey 12.0.1 MacBook Air (13-inch, Early 2015) 2.2 GHz Dual-Core Intel Core i7 8 GB 1600 MHz DDR3 Intel HD Graphics 6000 1536 MB

Asked by Peterd 1 month ago

Last reply by cor-el 1 month ago

  • Solved

Keep extensions separate in same Firefox account on different machines

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed a… (read more)

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Asked by Sunny 1 month ago

Answered by FredMcD 1 month ago

Firefox Private Network Browser Extension $2.99/mo but no extension

I have tried ALL of the available solutions but I cannot install the extension because I am never given the option. I don't see the extension in the available add-ons nor… (read more)

I have tried ALL of the available solutions but I cannot install the extension because I am never given the option. I don't see the extension in the available add-ons nor do I see the icon in the menu bar. Not in my account. Not anywhere. I saw where someone else had the same trouble so I'm not the only user who is paying $2.99 a month for nothing happening. PLEASE come up with a different response besides the standard instructions. Been there. Done that. Thanks.

Asked by Fiona 1 month ago

  • Solved

No audio on any websites

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done… (read more)

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done all the tips provided to no avail, I still have no sound

Asked by dibella_charisma 1 month ago

Answered by cor-el 1 month ago

  • Solved

Captive Network login, redo: Detectportal?

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked… (read more)

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked off, and must log in again. (The non-internet, WiFi connection remains active; but I'm neither logged in nor online.) How do I re-initialize the automatic login function ("detectportal"?)?

Closing, and re-starting FireFox again doesn't work; it initially tries to go to my homepage instead... *but it can't*, because I'm not online. I can't go to the login page's displayed URL, for the same reason. I have to actually restart the computer, loosing whatever I'm doing, then start FireFox. Then, and only then, can I get it to go to the network login page so I can login and continue.

Is there a button, "about:thingie", or setting I can use to reinitialize the automatic login page search & display mechanism? Rebooting the whole computer is a xxxx.

Asked by ReggieA 1 month ago

Answered by ReggieA 1 month ago

home button is missing after update

After a recent update, my home button is now MISSING! Gone! Do not tell me to take a screenshot because that is not available for the menu or bookmarks bar. Why would y… (read more)

After a recent update, my home button is now MISSING! Gone! Do not tell me to take a screenshot because that is not available for the menu or bookmarks bar. Why would you erase my home button in an update?

Asked by susankaveny1 1 month ago

Last reply by cor-el 1 month ago

  • Solved

General Browsing

Dear Firefox: When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly Firefox has detecte… (read more)

Dear Firefox:

When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I believe that have enabled cookies but I always receive the same message above. Could you please help me solve this problem? Thanks. ...

Asked by ron.kobylnyk 1 month ago

Answered by andmagdo 1 month ago

  • Solved

Some images dont upload/downlaod correctly

Basically what happens is that some images download and upload as a mess of vertical stripes. One of the images is what happens when i try to change my pfp on my email, a… (read more)

Basically what happens is that some images download and upload as a mess of vertical stripes. One of the images is what happens when i try to change my pfp on my email, and the this (i couldnt get the image to upload here) is what downlaods when i hit share here.

Asked by Vit.pokorny-22 1 month ago

Answered by cor-el 1 month ago

Firefox Crashes Upon Ending Session

Firefox continues to crash after every session ending when I close it out. I have an old computer with not a bunch of memory, but would that affect the closing of a sessi… (read more)

Firefox continues to crash after every session ending when I close it out. I have an old computer with not a bunch of memory, but would that affect the closing of a session, and if so, why? I have the option selected to clear history when Firefox closes, as I don't want to have to try and remember to do this manually everytime I close a session. What is checked are all of the "History" options; the "Data" options are left alone.

Anyway, crash reports:

bp-6a558009-aeed-4b81-8aee-8bf560211210 bp-e946da15-471d-4f6c-8bf9-247540211210 bp-39505be6-9c4e-4e4c-a4e0-f8c930211210 bp-085e9350-9fe1-4386-a10e-1d06b0211210 bp-c4307805-87d8-4869-9c69-46d060211210 bp-fa9c9f16-08ab-442f-be8a-a92230211210 bp-f9e38252-824d-4900-bcf8-b5e1d0211210 bp-6fb377b3-f867-4924-ad07-1f2c30211210 bp-1ed78b16-8c33-4011-9749-2c4700211210

Not a huge issue for me, of course, but if I can stop the crashing, that would definitely be an aesthetic improvement.

Asked by FireFoxFan1 1 month ago

Last reply by FredMcD 1 month ago

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 1 month ago

Last reply by FredMcD 1 month ago

Netflix Error F7121-3078

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox. "It means… (read more)

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox.

"It means that the version of Mozilla Firefox you're using on your computer is no longer supported. Follow these steps to fix the problem."

I did update and restarted the browser and later my computer, the same message is appearing.

Asked by rangikudoug 1 month ago

Last reply by Kiki 1 month ago

  • Solved

Can't log on to my Vanguard account

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging … (read more)

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging on so the issue must be with Firefox security controls. I have turned off Ad Blocker Ultimate as well as made an exception for cookies from this site. What can I do to fix this?

Asked by Steve 1 month ago

Answered by FredMcD 1 month ago

the new tab tiles for frequent websites are all blank and useless

I'm using windows 10 on a fairly recent AIO from HP. It's a 27-k350. FF version 94.0 The frequently used website tiles on the new tab are all blank. They don't wor… (read more)

I'm using windows 10 on a fairly recent AIO from HP. It's a 27-k350. FF version 94.0

       The frequently used website tiles on the new tab are all blank. They don't work. I can customize the data for a tile and it will appear in sync on other devices and OS's, but not on the Windows OS. It's frustrating. It makes Firefox feel pretty useless on this OS and machine. I dual boot with Linux Mint on the same machine and it's fine in Linux. 
       Any ideas? :)
       Thank you.

Data dump from FF {

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19044",
   "version": "94.0.2",
   "buildID": "20211119140621",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/94.0.2/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "",
   "registeredAntiSpyware": "",
   "registeredFirewall": ""
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "web": 2,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     {
       "name": "Headphones (BRV-HD Stereo)",
       "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f\\7&3aac06c4&0&002301317218_C00000000",
       "vendor": "",
       "type": 2,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 7,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Headset (BRV-HD Hands-Free AG Audio)",
       "groupId": "BTHHFENUM\\BthHFPAudio\\8&2fed0f47&0&97",
       "vendor": "",
       "type": 2,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     }
   ],
   "audioInputDevices": [
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Stereo Mix (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Headset (BRV-HD Hands-Free AG Audio)",
       "groupId": "BTHHFENUM\\BthHFPAudio\\8&2fed0f47&0&97",
       "vendor": "",
       "type": 1,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microphone (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 2,
       "preferred": 7,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     }
   ]
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0,
   "handlerUsed": true,
   "instantiator": ""
 },
 "startupCache": {
   "DiskCachePath": "C:\\Users\\User\\AppData\\Local\\Mozilla\\Firefox\\Profiles\\rmfww8wi.default-release-1636912396039\\startupCache\\startupCache.8.little",
   "IgnoreDiskCache": false,
   "FoundDiskCacheOnInit": false,
   "WroteToDiskCache": true
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.32",
     "version": "4.32"
   },
   "NSS": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSUTIL": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSSSL": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSSMIME": {
     "minVersion": "3.71",
     "version": "3.71"
   }
 },
 "userJS": {
   "exists": false
 },
 "intl": {
   "localeService": {
     "requested": [
       "en-US"
     ],
     "available": [
       "en-US"
     ],
     "supported": [
       "en-US"
     ],
     "regionalPrefs": [
       "en-US"
     ],
     "defaultLocale": "en-US"
   },
   "osPrefs": {
     "systemLocales": [
       "en-US"
     ],
     "regionalPrefsLocales": [
       "en-US"
     ]
   }
 },
 "sandbox": {
   "contentSandboxLevel": 6,
   "effectiveContentSandboxLevel": 6,
   "contentWin32kLockdownState": "Win32k Lockdown disabled -- Preference not set"
 },
 "remoteAgent": {
   "listening": false,
   "url": ""
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "WebRender",
   "windowLayerManagerRemote": true,
   "windowUsingAdvancedLayers": false,
   "adapterDescription": "Intel(R) HD Graphics 4600",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0412",
   "adapterSubsysID": "2b2b103c",
   "adapterRAM": 0,
   "adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32",
   "driverVendor": "",
   "driverVersion": "20.19.15.5058",
   "driverDate": "8-16-2018",
   "adapterDescription2": "NVIDIA GeForce 830A",
   "adapterVendorID2": "0x10de",
   "adapterDeviceID2": "0x1340",
   "adapterSubsysID2": "2b2b103c",
   "adapterRAM2": 1024,
   "adapterDrivers2": "C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll",
   "driverVendor2": "",
   "driverVersion2": "26.21.14.3107",
   "driverDate2": "6-5-2019",
   "isGPU2Active": false,
   "direct2DEnabled": true,
   "directWriteEnabled": true,
   "directWriteVersion": "10.0.19041.1288",
   "clearTypeParameters": "Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ",
   "usesTiling": false,
   "targetFrameRate": 60,
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}

Asked by ghstamrca 1 month ago

Last reply by Couch 1 month ago

I have one web site that will not recognize my pass word and pass code. It used to work untill down loading Firefox updates.

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed … (read more)

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed me to continue to the main web page. At this time all of the add-ons are disabled. Cornerstone web site is the only site not recognizing login. Please help.

Asked by donald 1 month ago

Last reply by donald 1 month ago